All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 338 out of 1002 reviews" "
10 - Excellent
338
Rating 8 - Good. 360 out of 1002 reviews" "
8 - Good
360
Rating 6 - Okay. 181 out of 1002 reviews" "
6 - Okay
181
Rating 4 - Poor. 54 out of 1002 reviews" "
4 - Poor
54
Rating 2 - Terrible. 69 out of 1002 reviews" "
2 - Terrible
69
7.8/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Crystal
6 May 2024
Average
Crystal
Stayed 5 nights in Feb 2024
Response from Shivam on 10 May 2024
Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. If there are any specific areas where we can improve and earn a higher rating next time, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to enhance our services for our guests. We hope to have the opportunity to welcome you back for a better experience in the future.
6/10 Okay
kristine, Big Spring
Travelled with family
4 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were wonderful and owners were nice, BUT-but the property had an old sink, a suitcase, trash, and old, left over construction material under the stairwell and around the stairwell. It was pretty disgusting.
kristine
Stayed 2 nights in Apr 2024
Response from Shivam on 5 May 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found the rooms wonderful and that you had a positive interaction with the owners. However, we sincerely apologize for the cleanliness issues you encountered around the property. This falls below our standards, and we take your comments seriously. Rest assured, we'll address this with our team to ensure improvements are made. Your satisfaction is important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a much-improved experience in the future.
8/10 Good
Quinon
Business traveller
25 Apr 2024
Good
Quinon
Stayed 1 night in Apr 2024
Response from Shivam on 30 Apr 2024
Thank you for your feedback. We're glad to hear that you had a satisfactory experience during your stay. If there are any specific areas where we can improve and earn a higher rating next time, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to enhance our services for our guests. We hope to have the opportunity to welcome you back for a better stay in the future.
Thank you for sharing your feedback with us. We're delighted to hear that you found our place clean and quiet, and that our staff was friendly during your stay. We appreciate your rating and your comments. If there are any areas where we can improve to earn a perfect 5/5 rating next time, please feel free to let us know. We hope to have the opportunity to welcome you back for an even better experience in the future.
4/10 Poor
Lamarr
21 Apr 2024
Disliked: Property conditions & facilities
Lamarr
Stayed 4 nights in Apr 2024
Response from Shivam on 23 Apr 2024
Thank you for sharing your feedback with us. We're disappointed to hear that your experience fell short of expectations. We apologize for any inconveniences or issues you encountered during your stay. Your satisfaction is important to us, and we would appreciate any specific feedback you can provide to help us improve. Please feel free to reach out to us with any concerns or suggestions you may have. We value your input and hope to have the opportunity to exceed your expectations during your next visit.
Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience overall during your stay. We apologize for any shortcomings in restroom cleanliness that may have affected your rating. Please rest assured that we take your comments seriously, and we will address this with our housekeeping team to ensure improvements are made. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better stay in the future.
8/10 Good
Marc
21 Apr 2024
Liked: Cleanliness, staff & service
Marc
Stayed 1 night in Apr 2024
Response from Shivam on 23 Apr 2024
Thank you for your feedback. We're glad to hear that you had a positive experience overall during your stay. If there are any specific areas where we can improve and earn a higher rating next time, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to enhance our services for our guests. We hope to have the opportunity to welcome you back for an even better stay in the future.
8/10 Good
Maquise, Adamsville
14 Apr 2024
Disliked: Staff & service
Maquise
Stayed 2 nights in Apr 2024
Response from Shivam on 15 Apr 2024
Thank you for your feedback. We're glad to hear that you had a positive experience during your stay. If there are any areas where we can improve to earn a perfect 5/5 rating next time, please don't hesitate to let us know. Your satisfaction is our priority, and we appreciate your input as we strive to enhance our services. We hope to have the opportunity to welcome you back for an even better stay in the future.
Comfy beds, clean room. Sink was broken, but they offered to change our room.
Mary
Stayed 1 night in Apr 2024
Response from Shivam on 10 Apr 2024
Thank you for your feedback. We're glad to hear that you found our beds comfy and your room clean during your stay. We apologize for the inconvenience caused by the broken sink; however, we're pleased that our team offered to change your room to resolve the issue. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can do to improve your experience for your next visit, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better stay in the future.
4/10 Poor
Luis
9 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
Luis
Stayed 2 nights in Mar 2024
Response from Shivam on 15 Apr 2024
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. If there are specific areas where we fell short, we would appreciate hearing more details so we can address them and improve for the future. Your satisfaction is important to us, and we hope to have the opportunity to make things right during your next visit.
10/10 Excellent
Nicki
22 Mar 2024
Nicki
Stayed 1 night in Mar 2024
Response from Shivam on 15 Apr 2024
Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific you particularly enjoyed or any suggestions you have for us to maintain this high standard, please feel free to let us know. We look forward to welcoming you back for another excellent stay in the future.
8/10 Good
Nithya
21 Mar 2024
Liked: Cleanliness, staff & service
Nithya
Stayed 2 nights in Mar 2024
Response from Shivam on 23 Mar 2024
Thank you for your rating. If you have any feedback or suggestions on how we can improve your experience, please feel free to share them with us. We're always looking for ways to enhance our guests' stays.
10/10 Excellent
Uzair
Travelled with family, Travelled with family and small children, Travelled with partner
Cleanest hotel i have been to so far dont think twice come through
Uzair
Stayed 2 nights in Mar 2024
Response from Shivam on 16 Mar 2024
Thank you for your wonderful review and perfect rating! We're thrilled to hear that you found our hotel to be the cleanest you've visited. Providing a clean and comfortable environment for our guests is our top priority, and we're delighted that we could exceed your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit!
The AC wasn’t working good and people from other rooms were smoking weed and that smell get in our room
Rodolfo
Stayed 1 night in Mar 2024
Response from ABVI on 12 Mar 2024
Thank you for bringing these matters to our attention. We sincerely apologize for the inconvenience you experienced during your stay.Rest assured, we are taking immediate action to address both the air conditioning issue and the odor concern caused by neighboring guests. Our team is committed to ensuring that all our guests enjoy a comfortable and pleasant environment during their time with us.We truly appreciate your understanding and patience. Please don't hesitate to reach out if there's anything else we can assist you with.Warm regards,
10/10 Excellent
fatih
4 Mar 2024
fatih
Stayed 1 night in Mar 2024
Response from Shivam on 26 Mar 2024
Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional service and comfort is our top priority, and we're delighted that we met your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back for another outstanding stay in the future.
Construction going on. Room was clean but no coffee pot in room.
Patricia
Stayed 1 night in Feb 2024
Response from Shivam on 29 Feb 2024
Thank you for your feedback and understanding during our construction period. We're glad to hear that you found your room clean. We apologize for the inconvenience regarding the absence of a coffee pot; your comment is noted, and we'll explore ways to enhance our room amenities. If there's anything else you'd like to share or if you have specific suggestions, feel free to let us know. We appreciate your understanding and hope to welcome you back for an improved experience.
We stayed at America Best Value Inn 2419 Riverside Dr., Houston, TX. Our room was very clean. Fresh towels were provided every day. That doesn't happen very often since covid arrived. The best part was that the entire staff was very kind and helpful. We were there to attend appointments at MD Anderson Cancer Center. It was great to be surrounded by such caring people at a time when we were feeling overwhelmed.
Sharon
Stayed 3 nights in Feb 2024
Response from Shivam on 24 Feb 2024
Thank you for sharing your heartfelt feedback. We're honored to have provided you with a clean and comfortable stay during a challenging time. Our team is grateful for your kind words, and we're pleased to hear that our efforts to maintain a safe and welcoming environment made a positive impact. If you ever return to Houston, it would be our privilege to host you again. Wishing you the very best on your journey.
Thank you for your rating! We appreciate your feedback. If there's anything specific you enjoyed or if there are areas we can improve to make your next stay even better, please let us know. We look forward to hosting you again!
Both gentlemen at the desk were helpful and polite
Dwight
Stayed 5 nights in Feb 2024
Response from Shivam on 16 Feb 2024
Thank you for your positive feedback! We're delighted to hear that our team members were helpful and polite. If there's anything more we can do to enhance your experience or if you have any specific suggestions, please don't hesitate to share. We look forward to serving you again in the future!
6/10 Okay
Jennifer
13 Feb 2024
Jennifer
Stayed 1 night in Feb 2024
Response from Shivam on 14 Feb 2024
Thank you for your rating. If there's anything specific you'd like to share or if there are areas we can improve, we'd appreciate your feedback. We aim to make your experience even better on your next visit.
We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we'd like to understand more about your concerns to improve our services. If there's anything specific you'd like to share, please feel free to provide more details. We appreciate your honesty and hope to have the opportunity to make things right in the future.
We apologize for the inconveniences you experienced during your stay. Your feedback is crucial, and we'll address the issues with room size, noise, and parking to enhance future guest experiences. We appreciate your insights and hope to have the opportunity to improve on your next visit.
I think that the owner is Indian, and he has his relatives working here--they are not happy, friendly, or helpful. Room was clean and rather new, so that was adequate. I will not return.
Terry H.
Stayed 1 night in Jan 2024
Response from sean on 30 Jan 2024
Thank you for taking the time to share your feedback with us. We truly value all input as it helps us continually improve our services.I'm pleased to hear that you found the room clean and well-maintained. However, I'm sorry to learn that your experience with our staff did not meet your expectations. Providing excellent customer service is our top priority, and I apologize if we fell short during your stay.We appreciate your observation about the friendliness of our team, and rest assured, we will address this matter internally to ensure that our guests always feel welcome and supported.If there's anything specific you would like to share about your interactions with our staff, it would be invaluable for us to understand how we can enhance our service. We genuinely hope to have the opportunity to welcome you back in the future, and we'll do our best to make your experience more enjoyable.Thank you once again for sharing your thoughts, and we hope to have the chance to regain your trust.
10/10 Excellent
Kimberly
28 Jan 2024
Kimberly
Stayed 1 night in Jan 2024
Response from sean on 20 Mar 2024
It was our absolute pleasure to serve you and have you stay with us was a privilege! Thank you for your time! you are welcome back always! :)
"Thank you for your review! We appreciate your feedback and look forward to welcoming you back in the future. Safe travels!"
6/10 Okay
Terry
16 Jan 2024
Terry
Stayed 1 night in Jan 2024
Response from sean on 17 Jan 2024
Thank you so much for taking the time to share your kind words about your experience at our hotel! We're thrilled to hear that you found our staff extremely nice and professional. It's our priority to attend to our guests' needs promptly, and we're delighted that we could meet your expectations.Your recommendation means a lot to us, and we truly appreciate your support. If you ever find yourself in the area again, we would be honored to welcome you back. Safe travels, and thank you for choosing our hotel!
This place is under renovation which we didn't know before getting there. The staff was courteous but had no other rooms etc. The manager or owner came out the following morning after hearing from staff about our stay and complaints. All in all horrible stay but nice new owners.
C
Stayed 1 night in Jan 2024
Response from ABVI on 21 Jan 2024
Thank you for sharing your experience. We apologize for the inconvenience during your stay and appreciate your feedback. We're actively addressing the renovation issues to enhance future guest experiences.
8/10 Good
mario
11 Jan 2024
mario
Stayed 1 night in Jan 2024
Response from Shivam on 11 Jan 2024
Thank you for the rating, Mario! If you have any specific feedback or if there's anything you'd like to share about your experience, we're here to listen. Your input is valuable, and we appreciate your choice to stay with us. Safe travels!
Thank you for the 5-star review! We're thrilled that you had such a positive experience. If there's anything specific you enjoyed or if you have any suggestions, feel free to share. We appreciate your high rating and hope to welcome you back for another great stay in the future. Safe travels!
I was grateful to find an opening at this hotel. You can tell that theye are working hard to remodel the rooms and common room. The staff did their best and were friendly.
Dominic
Stayed 1 night in Jan 2024
Response from ABVI on 9 Jan 2024
Thank you so much for taking the time to share your kind words about your experience at our hotel! We're thrilled to hear that you found our staff extremely nice and professional. It's our priority to attend to our guests' needs promptly, and we're delighted that we could meet your expectations.Your recommendation means a lot to us, and we truly appreciate your support. If you ever find yourself in the area again, we would be honored to welcome you back. Safe travels, and thank you for choosing our hotel!
10/10 Excellent
Kristy
6 Jan 2024
Liked: Staff & service
Kristy
Stayed 1 night in Jan 2024
Response from Shivam on 10 Jan 2024
Thank you for the 5-star review! We're thrilled that you had such a positive experience. If there's anything specific you enjoyed or if you have any suggestions, feel free to share. We appreciate your high rating and hope to welcome you back for another great stay in the future. Safe travels!
8/10 Good
Joshua
3 Jan 2024
Joshua
Stayed 1 night in Jan 2024
Response from Shivam on 10 Jan 2024
Thank you for the 5-star review! We're thrilled that you had such a positive experience. If there's anything specific you enjoyed or if you have any suggestions, feel free to share. We appreciate your high rating and hope to welcome you back for another great stay in the future. Safe travels!
6/10 Okay
Robert
11 Dec 2023
Robert
Response from Shivam on 5 Feb 2024
Thank you for your rating and stay at our motel. We value your feedback and would love to hear more about your experience to enhance our services. If you have specific insights to share, please feel free to reach out. We hope to have the pleasure of hosting you again.
8/10 Good
Rhonda
29 Nov 2023
Liked: Cleanliness, staff & service
The manager/owner was personable, compassionate, and helpful. Check-in went smoothly
Rhonda
Stayed 1 night in Nov 2023
Response from Shivam on 13 Dec 2023
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our manager/owner made a positive impression with their personable, compassionate, and helpful service. It's our goal to create a welcoming and efficient check-in process for our guests, and we're glad to know that yours went smoothly.Your kind words are truly appreciated, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. Safe travels, and thank you for choosing our motel!
Thank you for your time. It was an absolute pleasure serving you. come back soon!
8/10 Good
Aaron
18 Nov 2023
Aaron
Stayed 1 night in Nov 2023
Response from Shivam on 13 Dec 2023
We appreciate your feedback, and if there are any specific aspects of your stay you'd like to share, please feel free to let us know. We hope you had a pleasant experience and look forward to welcoming you again in the future. Safe travels!
10/10 Excellent
Diego
17 Nov 2023
Diego
Stayed 1 night in Nov 2023
Response from Shivam on 13 Dec 2023
Thank you, Diego, for the stellar 5 out of 5 rating on Expedia! We're delighted to hear you had a positive experience. If there's anything specific you loved about your stay or any suggestions you have, feel free to share. We appreciate your feedback and look forward to hosting you again in the future. Safe travels!
My room was not clean. My sheets were dirty my toilet had cigarette burns on it. My shower water was horrible. my room was located upstairs, but every time I wanted to use the stairs it was someone sitting on them.
Natasha
Stayed 2 nights in Nov 2023
Response from Guest Relations on 15 Nov 2023
Natasha,Please accept our sincere apologies for failing to meet your expectations. Our team is constantly searching for ways to improve our accommodations and will use your feedback to help us do that. Thank you for allowing us to host you, and we hope you have pleasant travels.
It has the basics to spend the night, the beds are horrible
Maried
Stayed 1 night in Oct 2023
Response from Guest Relations on 10 Nov 2023
Thank you so much for your feedback. It's unfortunate to hear that you didn't have a good time with us, and we apologize for any disappointment in our beds. We'll be sure to look into your feedback further and make changes where necessary. Please consider coming back to join us again in the future; we know that we can impress you.
10/10 Excellent
Julio César
6 Nov 2023
Julio César
Stayed 1 night in Nov 2023
Response from sean on 6 Jan 2024
Thank you for your time. It was an absolute pleasure serving you. come back soon!
La bajada ala calle esta muy inclinada deben arreglar eso mi carro pego al salir de ai y pienso. K. No es lo correcto k mas personas les pase eso
Miguel
Stayed 1 night in Oct 2023
Response from General Manager on 20 Oct 2023
Dear Miguel,Thank you for bringing this to our attention. We assure you we will notify the proper team of this matter. Overall, we hope your travels were worthwhile.