Ratings based on 666 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
66% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
2.8 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient to airport

Posted 19-Apr-2014
Pros: Near airport
Cons: Some kind of food service would be helpful.
Late evening arrival, so proximity to airport, and complimentary shuttle was important to us. The check in was straightforward. Lack of a restaurant is a drawback and the bar is noisy. But all in all it was comfortable, convenient and affordable.
4 out of 5
Recommended
for Everyone
by ready to travel

close to the airport with free airport shuttle

Posted 15-Apr-2014
Pros: free shuttle to the airport.
There is a nice chinese restaurant right in front of the hotel which is very convenient. The rooms are small and the bathroom door gets locked up from out side sometimes.
1 out of 5
by Patrick from Canada

Disappointing Hotel

Posted 31-Mar-2014
Pros: Close to airport
Cons: This hotel could improve maintenance especially in the bathrooms. Tile grout was deteriorated and discolored.
Location: Industrial area.
This hotel was located in an area I would call industrial. There was no food service in the evening to accommodate our 10:00 pm arrival and no food service at the hotel until after mid morning. Given the industrial area setting, there did not seem to be other options nearby to get a meal. A little bit noisy from outside noises as well as the air conditioner sounded like a jet engine. The room was tiny and did not reflect the premium price we paid for it.
1 out of 5
by A verified traveller

Disgusting

Posted 27-Mar-2014
Pros: The employees were very nice
Cons: It needs to be thoroughly bleached.
The bathroom was revolting. There was someone else's hair in the bathroom tub and floor. There was mildew everywhere. I didn't see any bed bugs but I felt as though they were there. The bed was not comfortable. I would never go back.
3 out of 5
by A verified traveller

title

Posted 20-Mar-2014
small but toerable. staff was nice and prompt on cleaning.
3 out of 5
Recommended
for Everyone
by A verified traveller

Convenient.

Posted 16-Mar-2014
Pros: The rooms are small and basic, but for an over-night they were adequate. The picture of the swimming pool is accurate, but I think it's rarely used.
We appreciated the airport pick-up and return, which made our late arrival easy. In the morning, after a three-block walk, the bus took us into town for the day and that filled our time happily until our flight that evening. The hotel held our bags for us and then returned us to the airport for our flight.
3 out of 5
Recommended
for Everyone
by T from California

worked great for what we needed

Posted 16-Mar-2014
Pros: cleanliness of room, cooperativeness of staff
Cons: had some trouble getting credit for Expedia payment, but that got resolved. The room could have used a comfortable chair, and a microwave!
Location: close to the airport, not far from Kaiser, easy access to freeways
My daughter and I both flew in (my daughter from Hilo, me from the mainland) so that she could have ankle surgery at Kaiser Hospital. This hotel was close to the airport and to Kaiser and worked very well for our purposes. The best part is the room was very clean, and the staff was nice (e.g., brought extra pillows to elevate my daughter's foot, let us check out at noon.) It probably wouldn't be ideal if you were in town for a tropical vacation (location is industrial area,) but to be close to the airport and the hospital it worked very well (and the pool was refreshing!) Stayed four nights.
3 out of 5
Recommended
for Everyone
by A verified traveller

Close

Posted 08-Mar-2014
Pros: Free shuttle
Cons: Bigger rooms
Location: Not much around there for eating or shopping
This hotel is fine for one or two nights, close to the airport and has free shuttle service
4 out of 5
Recommended
for Everyone
by vickysamster from Colorado

Close to the airport and reasonably priced

Posted 04-Mar-2014
Pros: price
Location: nothing nearby except airport, but bus pickup is only 2 blocks away
It was a nuisance that the attached restaurant was closed on Mondays, but the bed was comfortable and there were plenty of towels.
4 out of 5
Recommended
for Everyone
by Sage from Hawaii Island

Convenient Pleasant Pool Area

Posted 04-Mar-2014
Pros: Hanging out in lounge chairs by pool, landscaping good there, makes little oasis in industrial area
Cons: would have been nice to have convenience store near, some vending machines available, no coffee maker in room
Location: walk down lagoon park but not good place for swimming, Ice Palance skating rink a couple of miles away, public bus two blocks away, Harley Davidson
Good place to stay if you are on a budget and have too much luggage for bus. Free shuttle from airport, hang out in their pleasant area by pool, use Internet, and walk two blocks to take public bus $2.50 to Waikiki.