Ratings based on 852 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Riverside, CA

Only if you want to be at the airport for 1 night

Posted 26-Aug-2014
Pros: Free shuttle service.
Cons: Better description of the on site facilities in terms of when the restaurant is open and when it's not.
Location: Nothing to do and nothing is close by since it's at the airport.
We chose this hotel because it was the closest one to the airport. We need a room for one night since we had an early morning flight after an inter island flight. Airport pickup was fairly timely, although the driver wasn't overly helpful with the luggage. When we arrived we were told that the restaurant was at their sister property, which was the Best Western two blocks away. This blew our idea of just ordering room service as the Aiport Honolulu Hotel restaurant is only open a few nights a week. Their sister property serves meals at their restaurant the other nights. We then had to be shuttled over, which was an inconvenience and only to be extremely disappointed with the meal in terms of quality and for the rediculous prices. We should've just stayed at the hotel and got snacks from the on site conveinence store. Their web site claims to have an on site restaurant but, makes no mention of the fact it's only opened certain nights of the week. Very deceptive in my opinion.
4 out of 5
Recommended
for Everyone
by A verified traveller from nzl

Nice hotel - perfect for transit

Posted 15-Aug-2014
Just a very quick visit but had everything we needed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to beach. Excellent restaurant.

Posted 23-Jul-2014
Pros: Proximity to airport; free shuttle; excellent restaurant
Cons: A Little water on floor in morning. Thought it was from air conditioner but more likely from other guests showers. Bed comfortable & room quiet.
Location: Only stayed one night and needed close to airport. Excellent location and secluded.
Needed one night stay in Honolulu near airport. This one offered free shuttle service, too. Hotel nice; restaurant excellent. All staff were very friendly. Would stay there again.
3 out of 5
Recommended
for Business Travellers
by A verified traveller from Ohio

Close to airport

Posted 01-Jul-2014
Pros: Proximity to airport
Location: Not much nearby except the airport
This is a decent place to rest up for a flight the next day. They only have dinner service 3 nights each week, but breakfast was excellent. Some staff are top notch, others don't seem to care. Room was so-so.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jun-2014
We had a great time. The hotel was clean and convenient.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Overnight transit stopover-top spot

Posted 19-Jun-2014
This Hotel was selected as an overnight stopover travelling back to Australia with Hawaiian Airlines. The room was excellent, spacious and spotlessly clean. Free wi-fi and shuttle to and from the International Terminal. I was very happy all round.
5 out of 5
Recommended
for Everyone
by A verified traveller

LOCATION!!!

Posted 16-Jun-2014
Pros: Clean and it had a clean smell.,
Cons: The cost of the parking, maybe a little cheaper for guest.
Location: Shopping and places to eat.
I really love the location of this hotel, not to far from places to eat and shop. The only thing the cost of the parking was a little high, but there was security all day.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice budget hotel close to the beach

Posted 15-Jun-2014
Nice budget hotel close to the beach, hated the $15 amenity fee this should just be built into the room rate and is just a tacky way to bump up the room rate, but overall a good experience.
4 out of 5
Recommended
for Everyone
by A verified traveller

ONE NIGHT STOPOVER

Posted 14-Jun-2014
Pros: Convenient and well maintained.
Cons: Supply a couple of flatter pillows for those who don't want sore neck.
Location: Close to airport and having the free shuttle was a bonus.
Very comfortable. Just what we needed before our flight home. Were very impressed wth the Crab Buffet dinner on the Friday evening at the Best Western hotel. One complaint the pillows were too high had to sleep on a couple of towels. We found this quite a few times during our travels.
3 out of 5
Recommended
for Everyone
by A verified traveller

Overnight stay en route to the west coast.

Posted 13-Jun-2014
Pros: Convenient location. The shuttle bus was very convenient.
Cons: n/a
Location: n/a
Good coffee, that is important to us. Staff were welcoming. The little shop on the main floor was well stocked. The dining room was convenient. We recommend that the reception staff tell guests that there are complimentary newspapers in the morning at the front desk so that they aren't purchased in the gift shop.