Ratings based on 824 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travellers
by A verified traveller from Ohio

Close to airport

Posted 01-Jul-2014
Pros: Proximity to airport
Location: Not much nearby except the airport
This is a decent place to rest up for a flight the next day. They only have dinner service 3 nights each week, but breakfast was excellent. Some staff are top notch, others don't seem to care. Room was so-so.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jun-2014
We had a great time. The hotel was clean and convenient.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Overnight transit stopover-top spot

Posted 19-Jun-2014
This Hotel was selected as an overnight stopover travelling back to Australia with Hawaiian Airlines. The room was excellent, spacious and spotlessly clean. Free wi-fi and shuttle to and from the International Terminal. I was very happy all round.
5 out of 5
Recommended
for Everyone
by A verified traveller

LOCATION!!!

Posted 16-Jun-2014
Pros: Clean and it had a clean smell.,
Cons: The cost of the parking, maybe a little cheaper for guest.
Location: Shopping and places to eat.
I really love the location of this hotel, not to far from places to eat and shop. The only thing the cost of the parking was a little high, but there was security all day.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice budget hotel close to the beach

Posted 15-Jun-2014
Nice budget hotel close to the beach, hated the $15 amenity fee this should just be built into the room rate and is just a tacky way to bump up the room rate, but overall a good experience.
4 out of 5
Recommended
for Everyone
by A verified traveller

ONE NIGHT STOPOVER

Posted 14-Jun-2014
Pros: Convenient and well maintained.
Cons: Supply a couple of flatter pillows for those who don't want sore neck.
Location: Close to airport and having the free shuttle was a bonus.
Very comfortable. Just what we needed before our flight home. Were very impressed wth the Crab Buffet dinner on the Friday evening at the Best Western hotel. One complaint the pillows were too high had to sleep on a couple of towels. We found this quite a few times during our travels.
3 out of 5
Recommended
for Everyone
by A verified traveller

Overnight stay en route to the west coast.

Posted 13-Jun-2014
Pros: Convenient location. The shuttle bus was very convenient.
Cons: n/a
Location: n/a
Good coffee, that is important to us. Staff were welcoming. The little shop on the main floor was well stocked. The dining room was convenient. We recommend that the reception staff tell guests that there are complimentary newspapers in the morning at the front desk so that they aren't purchased in the gift shop.
5 out of 5
Recommended
for Everyone
by Xuemin from Tucson, AZ

for the price we pay, this hotel is decent

Posted 12-Jun-2014
the hotel is close to the airport, but it is far from the beach. For the price, it is very good in Hawaii
3 out of 5
by A verified traveller

Not great

Posted 03-Jun-2014
No kettle available to boil water for baby bottles, baby crib took 1hr to get to room even though it was booked 4 days before arrival. Check in line was 30mins!
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent staff

Posted 01-Jun-2014
I stayed overnight and was pleased by the frequent free airport shuttle and excellent service by all staff I encountered. They were pleasant and helpful. The accommodation was clean and comfortable and I enjoyed my stay. One bus down to downtown right next to Waikiki beach, so fabulous location. I would recommend this to travellers.