Historic Downtown Kissimmee Holidays from £663

Customer service was excellent

Property is okay but the hype was way overrated. Small pools between buildings. Rooms not updated in a LONG time. Took 3 days for freezer to freeze an ice tray. No ice machines on site. Water park not included. Cost $25 pp per day!!! Received numerous phone calls wanting to sell time share and left notes on door. Customer service was very nice and helpful when needed.

Perfect for the family.

The room was a good size for the party we had however it was old and run down. It didnt feel extremly clean, it wasnt dirty but due to it being run down it felt dirty. We got a two bedroom for 5 guests but there wasnt enough towels provided to accomodate all of us. Front deak did bring more up after we asked which was nice but strange they didnt have it ready for the amount of guests the room was made to accomodate. The complimentary shuttle to the disney/universal parks was not convenient to us. The times they have to reserve get you to the parks after it opens and the last shuttle of the night is up to an hour or two before the parks close. The ahuttles also only have specific parks it will drop/pick you up from. So one of the latest shuttles only picked you up from Epcot which seemed like a pain if you were at magic kingdom until close. I understand not everyone stays open until close at the parks but they should give the option for the people who want to. We were with a group of 8 and no one used the shuttle due to the times offered. Parking lot was good and free which was nice since we rented a car to get to and from parks. The pool was a good size and heated. This is a good hotel for the location to the parks since it is close and very easy to drive to the parks. The uber cost about 12 to 15 bucks one way so it is reasonable. There is very limited food around the hotel in walking distance.

Awesome property, very pleasant, enjoyed myself