Dear Kathleen,Thank you for your kind words! We're thrilled to hear that you enjoyed our service and found our staff friendly. Providing excellent customer service is a top priority for us, and we're delighted that we meet your expectations. We look forward to welcoming you back in the future.Sincerely, Hotel Manager.

Dear Daniela, Thanks for the stay and the feedback. Your comments are important for us. We value your input, and we're always looking for ways to improve our services. Thank you so much for staying with us, and we hope you will visit us again soon. Sincerely, Hotel Manager.

Dear Daniel,We apologize for the unacceptable condition of your room. Your experience does not meet our standards of cleanliness and comfort, and we deeply regret any inconvenience caused. We will address this issue with our housekeeping team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager.

Dear Diana, Thanks for the stay and the feedback.Security deposit is a normal practice and refundable on clear check out.The refund may take time depending on the processing time from bank to bank.Anyway, we shall definitely verify it from our end. Request your understanding and please visit again. Sincerely,Hotel Manager.

Dear Brandi,We're thrilled to hear you had such a positive experience with our staff! Providing excellent service from the front desk to housekeeping is our priority. Thank you for taking the time to share your feedback, and we hope to welcome you back soon for another enjoyable stay.Sincerely, Hotel Manager.

Dear Justin,Thank you so much for your kind words. I’m so pleased that you enjoyed staying with us. Many guests stay with us, and we’re pleased to be of service. We’ll be here for you when you need us in the future with another great experience. Sincerely,Hotel Manager.

Dear Melody,Greetings and thanks for your comments. The experience you had with us was good, although I regret that we weren't able to completely satisfy you. If we ever disappoint you, I apologize. Our hotel takes great pride in meeting your expectations. To ensure that we provide the best possible service to all customers, we are working toward complete customer satisfaction.Sincerely,Hotel Manager.

Dear Sandra,Thanks for your kind words and letting us know you had great stay with us and we appreciate your comment and are looking forward to welcoming you back soon.Sincerely, Hotel Manager.

Dear Stark,It is nice to hear from you. You are more than welcome to stay with us again soon, and I hope you are able to do so soon. Our hotel and its amenities are truly a source of pride for us, and we hope to earn your trust. We appreciate the opportunity to satisfy you, as we satisfy so many other customers every day. Our thanks once again to you.Sincerely,Hotel Manager.

Dear Michelle,We are glad to hear that you had a good experience with us. Your kind words about us mean a lot to us. Our employees are our proudest assets. Please let us know when you need our services again. Sincerely, General Manager.

Dear Joe, Thanks for your stay and the comments. Nice to see the positives and regret the negative issues. We shall work further to improve the amenities based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon.Sincerely, Hotel Manager.

Dear Stacey,Thanks for sharing your thoughts about your stay. Based on your comments, I have personally taken action to investigate these claims, and we will take immediate action if necessary. Request your understanding and reconsideration to visit. Sincerely,Hotel Manager

Dear Raymond,We apologize for the cleanliness issues you experienced during your stay. This does not meet our standards of cleanliness, and we appreciate you bringing it to our attention. We will address these concerns with our housekeeping team to ensure that future guests have a more pleasant experience. Sincerely, Hotel Manager.

Dear Mark,It was great to have you with us. It's great that you were so impressed with our hotel. Offering a wide range of guests with great experience is what we are striving for. Please make us your top choice if you're in the area again. You can expect another great stay from us when you need it.Sincerely, Hotel Manager.

Dear Pedro, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

Dear Ana, We apologize for the problems you encountered with your stay. We are working on each of them and hope that you will give us another chance to earn your business. Sincerely, Hotel Manager.

Dear Anne, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager.

Dear joe, Thanks for the recent stay at our property. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager.

Dear Rosario, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

Dear Larry,Thank you for highlighting our excellent location and the convenience of nearby amenities. We're delighted to hear that our friendly staff. We appreciate your loyalty and look forward to providing you with many more enjoyable stays.Sincerely, Hotel Manager.

Dear Cindy, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

Dear Rafael, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely, Hotel Manager.

Dear Jeff, Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

Dear Rhode, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager.

Dear Victor, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager.

Dear Roger,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome rating. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager.

Dear Guest,Thank you for sharing your concerns with us. We work hard to meet the needs of all our guests, but unfortunately, we did not satisfy your expectations. All of our rooms undergo regular pest control, and I can assure you that there are no insects inside your room or in any area of our hotel. I hope we will have a chance to regain your confidence and prove how serious we are about excellent customer service. Sincerely,Hotel Manager.

Dear Larry,We thank you for your comments and hope that your stay with us has been pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future.Sincerely,Hotel Manager.

Dear Suanne,Thank you for bringing these concerns to our attention. We apologize for the inconvenience with the elevator, washer, dryer, and housekeeping. We appreciate your acknowledgment of our helpful front desk staff. Your feedback is valuable, and we'll address these issues to enhance our guests' experience.Sincerely, Hotel Manager.

Dear Ramiro,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

Dear Raul,We're delighted to hear that you had a good and clean experience during your stay! We appreciate your positive rating and hope to welcome you back in the future.Sincerely, Hotel Manager

Dear Berguens, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your stay. Sincerely, Hotel Manager

Dear Danielle, Thank you for staying with us. We're sorry you weren't completely satisfied with your stay. We are taking the necessary steps to remedy all of the problems that occurred during your visit. Please come back and see us again soon.Sincerely, Hotel Manager.

Dear Sandra,Thanks for staying with us and giving 8- star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon.Sincerely,Hotel Manager.

Dear Ursula,I am sorry to learn about all the inconvenience you had during your stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit. Sincerely, Hotel Manager.

Dear Lucila, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

Dear Irma, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager.

Dear Teresa,It was great to have you with us. It's great that you were so impressed with our hotel. Offering a wide range of guests an excellent experience is what we are striving for. Please make us your top choice if you're in the area again. You can expect another great stay from us when you need it.Sincerely, Hotel Manager.

Dear Adalberto,Those are very low scores, and we are disappointed. We apologize for disappointing you. It is difficult for me to comment further due to the fact that you do not mention any specific failings you experienced. The hotel is undergoing continuous improvement and I can tell you that we are working hard to make it better than ever. We hope to have a better experience in the future if you give us another chance.Sincerely, Hotel Manager.

Dear Luis,Your feedback is greatly appreciated. It makes us happy to hear that you had a good time at our hotel. Give us the opportunity to serve you again soon. Sincerely,Hotel Manager.

Dear Oscar,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome rating. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager.

Dear Mae,Thanks for sharing your feedback. On the basis of your comments, I have personally taken action to investigate these claims, and we will take immediate action if necessary. Request your understanding and reconsideration to visit. Sincerely,Hotel Manager.

Dear yenifer, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Rafael,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

Dear Thomas P,We appreciate your kind words about our staff's friendliness and helpfulness. However, we apologize for the issues you encountered with the condition of the hotel, including the maintenance and odor in the non-smoking room. Your feedback is valuable, and we will address these concerns promptly to ensure a better and more well-maintained experience for our guests. Thank you for bringing this to our attention, and we hope to provide you with an improved stay on your next visit.Sincerely, Hotel Manager

Dear Roxanna,Thanks for sharing your feedback. On the basis of your comments, I have personally taken action to investigate these claims, and we will take immediate action if necessary. Request your understanding and reconsideration to visit. Sincerely,Hotel Manager.

Dear Paul,We are glad to hear that you had a good experience with us. Your kind words about us mean a lot to us. Our employees are our proudest assets. Please let us know when you need our services again. Sincerely, Hotel Manager.

Dear Chad, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your stay. We look forward to seeing you again soon! Sincerely, Hotel Manager

I am sorry you had issues with your room. Unfortunately this is the first we are hearing of this issue and have rented that room out several times since you were there. If you would have contacted the front desk we would have been more than happy to move you to a different room.

Dear Vicki, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am glad you had an easy check-in and check-out. We take real pride in serving guests well and try to make the guest experience as good as possible. I hope you will indeed be able to stay with us again in the future. You will be most welcome. Sincerely, Hotel Manager.