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Reviews of Memory Hotel

2.5 out of 5
Memory Hotel
25 Nguyen Thai Hoc - Hoan Kiem, Hanoi

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 9 out of 23 reviews" "
Rating 6 - Okay. 6 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Memory Hotel on 15 Sept 2023
Thank for your review

2/10 Terrible

Shannon

Disliked: Room comfort
Wouldn’t go back.
Pros: Location is okay, quite close to the train street. Had a kettle (but no tea or coffee) Cons: Bed was very hard and felt all the springs in my back. Window didn’t close and make the street even noisier No soundproofing, can hear everyone downstairs and walking up the stairs. Shower drain was blocked and the wet room filled with water. Bottles of water wasn’t free like every other hotel.
Stayed 1 night in Dec 2022
Response from Memory Hotel on 26 Dec 2022
We've tried to focus on fixing nearly all issues that make you unhappy. Hope for your understanding. Thank you

6/10 Okay

TAN, Malaysia

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is very old & dated. We check-in for few hours while waiting for our night train to Lao Cai, Sapa. 10mins walk to Hanoi Railway_Station B (for North-border route) located at Tran Quy Cap Street.
Stayed 1 night in Dec 2019
Response from Memory Hotel on 7 Jan 2020
The price is right for you Thanks

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Memory Hotel on 24 Apr 2023
Thank you

10/10 Excellent

Habeo, Saigon, vn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good price and good location. Will stay again
Stayed 1 night in Feb 2019
Response from Memory Hotel on 20 Feb 2019
Thank you and see you again 😊

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to historic lake
Great place to stay close to everything in OldTown Hanoi
Stayed 1 night in Jan 2019
Response from Memory Hotel on 14 Feb 2019
Thank a lot Memory Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money and good location.
Stayed 3 nights in Oct 2018
Response from Memory Hotel on 25 Oct 2018
Thank you very much 🤗

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Memory Hotel on 30 Oct 2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff very clean place,nice and quiet
I really liked this place.great wifi,nice hot showers and super location
Stayed 3 nights in Apr 2018
Response from Memory Hotel on 20 Feb 2019
Many thank 😊

6/10 Okay

HIROKI

Disliked: Staff & service, amenities, property conditions & facilities
The man at the front desk didn't seem to understand English and thought I was a random customer. The hair dryer was broken and didn't work. The facilities are old, but that's what you'd expect for the price.
Stayed 1 night in Apr 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Mari

Stayed 2 nights in Mar 2023
Response from Memory Hotel on 24 Apr 2023
Thank you

8/10 Good

JUNGBIN

Liked: Staff & service
Disliked: Cleanliness
가격 대비 적당한 호텔
객실이 전반적으로 개끗하진 않고 겨울이라 약간 추웠다는 느낌을 받았지만 가격을 생각하면 그럭저럭 괜찮은 호텔이었습니다. 하노이 구시가와 다소 거리가 있다는 점은 아쉬웠습니다.
Stayed 4 nights in Dec 2019
Response from Memory Hotel on 7 Jan 2020
Thank a lot

6/10 Okay

Andre

Liked: Cleanliness
Stayed 2 nights in Nov 2019
Response from Memory Hotel on 24 Apr 2023
Thank a lot

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from Memory Hotel on 21 Nov 2019
Thank a lot

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Value for money.
Stayed 1 night in Jul 2019
Response from Memory Hotel on 5 Nov 2019
Thanks you!

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
L'accueil est chaleureux, la chambre est légèrement équipée, la clim disfonctionne
Stayed 1 night in Jun 2019
Response from Memory Hotel on 6 Jul 2019
Merci beaucoup

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Hotel in posizione perfetta, a metà strada tra il centro, la stazione dei treni e il mausoleo. Migliorabile la pulizia.
Stayed 1 night in Apr 2019
Response from Memory Hotel on 6 Jul 2019
Spero che tu presenti i tuoi amici, grazie mille

6/10 Okay

Verified traveller

家族で経営してるかのような小さめのホテル。 ハノイ駅、ホアンキエム湖、ホアロー収容所が徒歩圏内にありロケーションは良い。反面、通りを走る車のホーンは煩いが、近くに食堂街があり食事にも困らない。 夜中はホテル入口ドアに鍵が掛かり、出入りするにはロビーで仮眠中の従業員を起こして開けてもらう必要があり気が引ける。 エレベーターは無く階段のみ。 浴室に換気扇はなく窓には網戸が付いてないので、シャワー使用時に窓を開けると蚊サイズの虫が２、３匹入って来る。手洗い用の液体石鹸はあったが、シャンプーやボディーソープの備え付けはない。 たまたま泊まった部屋だけだったのも知れないが、シャワーを使おうとしても水しか出ず、お湯と水の配管が左右逆である事に気付くまで時間が掛かった。 4つ星5つ星を定宿としてる人には厳しいだろうが、2つ星3つ星で探してる人なら我慢できるレベル。 従業員の態度は良く、その点での不満はない。
Stayed 2 nights in Apr 2019
Response from Memory Hotel on 24 Apr 2023
コメントしてくださってありがとうございます

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
安く済ませるにはいいホテルでした。きれいというほどでもないですが不潔感も無いです。1回分の袋入りシャンプー、ハンドソープ、歯ブラシ・歯磨き粉、髪ぐし、ドライヤーがついています。バスタオルとハンドタオルもあります。ひげ剃りはついていません。コップはありますが水垢がついていたので気になる方は持参するといいかもしれません。 付近には食堂街があり朝はそこで済ますこともできます。ホテル前には歩道がありませんので歩くときは注意が必要です。 スタッフは親切な方でした。空港へのタクシー送迎も手配してくれますので利用すると便利です。
Stayed 6 nights in Mar 2019
Response from Memory Hotel on 25 Mar 2019
レビューありがとうございます 大事にする 思い出ホテル

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Memory Hotel on 30 Apr 2019
Thanks you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 4 nights in Oct 2018
Response from Memory Hotel on 31 Oct 2018
Thank you