Exterior
Check availability

Reviews of Rancho Hotel El Atascadero

3 out of 5
Rancho Hotel El Atascadero
Prolongacion Santo Domingo S/N, San Miguel de Allende, GTO

Reviews

7.8

Good

Rating 10 - Excellent. 104 out of 332 reviews" "
Rating 8 - Good. 120 out of 332 reviews" "
Rating 6 - Okay. 72 out of 332 reviews" "
Rating 4 - Poor. 23 out of 332 reviews" "
Rating 2 - Terrible. 13 out of 332 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Dallas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the bar was open for cocktail service in the evenings and that the kitchen and waiter did not go home at 4 of 5 pm. However, everybody is really nice, and it is a very relaxing place to stay.
Stayed 4 nights in Aug 2023

8/10 Good

Leonardo

Liked: Cleanliness
Clean safe place The restaurant service was slow But other than that it was good Only stayed 1 night though The pool is very nice though
Stayed 1 night in Sep 2022
Response from Adriana Tovar on 30 Sept 2022
Thank you very much for your comments, we are working on the negative points to improve the service. Best regards

10/10 Excellent

Maria Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention of the staff was very good, they were always aware of our needs. The hotel is located in a fairly quiet and quiet area, it has very nice gardens. The food sold at the hotel is of good quality, but food service is not available in the evening. The pool area is very nice, has a jacuzzi with hot water and has a fronton court. The cleanliness in the hotel is very good.
Stayed 3 nights in Jan 2022
Response from Adriana Tovar on 14 Mar 2022
Thank you very much for your visit to this your home and for your comments. We are very pleased to know that you enjoyed your stay and regarding the Restaurant's schedule we are considering extending the schedule but we still do not know when it will be. We hope soon. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is very attractive, with comfortable beds and a large shower. It had good air conditioning as well.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020
Response from Adriana Tovar on 4 Jan 2021
Muchas gracias por su visita ! Esperamos tener el placer de atenderle en fecha cercana ... saludos !

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Interesting historic property well maintained. Nevertheless the rooms and public areas are not comfortable with decoration and furniture from the 60’s or before. Not value for 15o dollars the night and even breakfast was extra.
Stayed 3 nights in Oct 2019
Response from RANCHO HOTEL ATASCADERO on 4 Nov 2019
We appreciate your recent visit to this your home, your comments help us to continue improving and provide you with a better experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

EricBlanco, Downey , Ca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most incredible jeweil of San Miguel de Allende , Beautiful place with great staff. This was our third visit and everytime the experience gets better . Thanks to Claudia,Alfredo,Genaro,Adriana,Florentino and Margarito.
Stayed 3 nights in Dec 2018
Response from Adriana Tovar on 14 Jan 2019
Agradecemos su preferencia a esta su casa. Haremos extensivos su comentarios a nuestro personal para seguir trabajando y seguir mejorando nuestros servicios y atenciones.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Nothing the only part that was ok was the gardens other than that in terrible condition!!!!
Stayed 1 night in Dec 2018

10/10 Excellent

Shirley, Boerne, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old Hacienda type with wonderful gardens!
Stayed 4 nights in Oct 2018
Response from Lourdes Zavala on 8 Nov 2018
WE APPRECIATE YOUR COMMENTS WE FOLLOW YOUR SERVICE IN THIS HOME

8/10 Good

fermin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Pepe, Santa Fe Springs, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is away from traffic, secluded, peaceful. Wish rooms had air conditioner. Did not have hair dryer.
Stayed 1 night in Jul 2018
Response from Lourdes Zavala on 1 Aug 2018
Reciba un cordial saludo y los mejores deseos. Ante todo queremos agradecerle por su reciente visita en esta su casa, y en referencia a ello queremos ofrecerle una disculpa muy sincera por los fallos, estamos tomando las medidas necesarias para brindarles un mejor servicio y le agradecemos mucho sus valiosos comentarios los cuales nos ayudan mucho. Esperamos tener la oportunidad de volver a atenderles en esta su casa.

6/10 Okay

Nancy, New Jersey

Disliked: Property conditions & facilities
Publicidad engañosa
Los desayunos solo están incluidos para adultos. Nos sirvieron fruta en vasijas completamente quebradas. El desayuno es mínimo, una sola bebida o fruta y pan eso es todo. Demasiado costoso para tan poco que ofrecen.
Stayed 2 nights in Feb 2018

8/10 Good

Ana, Kiamesha Lake, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful with Beautiful surroundings
I thoroughly enjoyed my stay at this beautiful hotel. Its surroundings are beautiful, an ideal place if you are looking for peace and relaxation. It is about a fifteen minute walk from the city center and returning to the hotel definitely requires a taxi. The front desk staff are very friendly and courteous. Adriana even lent us money on the first for a taxi as we hadn't had a chance to withdrawal money from a atm.
Stayed 5 nights in Feb 2018
Response from Adriana Tovar on 26 Feb 2018
Thank you very much for your visit, your comfort is essential for us. We hope to see you again for this your home

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Expensive and ok
Beautiful hotel. You can just enjoy the pool and the view and you will be happy. I didn't like the beds, they are very hard and the rooms are cold. There is not way they will turn the heat since they just do it from Nov-Feb.
Stayed 2 nights in Sep 2017

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They advertised services not available.
It was a hassle to get to the hotel. About 45 minutes going around until we finally got there. To find out the hotel was empty, only one person in the front desk. What they charged was unjustified. No restaurant service at the hotel. We decided not to stay there. We'll be looking for a refund.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice destinación away from town.
Nice hotel with plenty to do. Not far from town and beautiful views.
Stayed 2 nights in Jul 2017

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

jerry

There was no more place to stay
I book and paid 2 weeks before eastern week, so there were no more choices I get what I paid, don't expect too much, it cost you around 3 dollars to get to the hotel from the main sqare, you can walk down in about 10 to 15 minutes, but unless you are doing aerobics you can not go up walking, it is very steep It is clean, rooms do not have air conditioner, it is a little bit hot in April It seems like there have been some steps in bulding the rooms, not all are the same The nicest room we have, we have to change it because an issue with the drainage of the shower. Because it is like a true rancho and have a lot of wood in its construction, and looks nice and there is no noise and you can hear the birds, something during the night fell in my mothers arm, She was very lucky it was an little scorpion, previously she was move to other room because of the smell of insecticide in the first room ( the issue with the drainage was with other friends, we have 7 rooms) The issue with the scorpion is because the hotel is almost outside of the town and it is a rancho, we understand it and things make sense with the insecticide smell, so you have to take it into account and I don't know if older hotels in town have the same issue 2 people from the staff is rude, most of the staff is nice, you are not going to receive anything extra, it seems sometimes that there is not enough staff to get things work well We have a great time in Guanajuato, it is beautiful

8/10 Good

Marta, Houston, TX

Liked: Cleanliness, staff & service
Old hotel with beautiful gardens
This is a charming old hotel with beautiful gardens and a nice pool and jacuzzi, but the rooms need to be updated, specially the bathrooms. As well as some of the furnishings. Most of the staff was very courteous and went out of their way to help, except the man that was at the front desk when we arrived. We wanted different room, and we were willing to pay more. We got the lower ones with windows to the main road and the afternoon sun blasting on them. He will not accommodate us, told us the hotel was full. For the first two morning there were three tables for breakfast, on the third morning a big group of around 60 people had arrived, but the hotel has more than 50 rooms, so.... It is a good 10-15 minute walk to the center of town in cobblestone streets, but it is hard to return walking. Luckily taxis are very easy and cheap in San MIguel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities are beautiful, it needs updated, but overall great place to stay.

6/10 Okay

Arthur G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not convenient location
Ok

6/10 Okay

Jim, Mexico

Liked: Cleanliness
Charming, but lacking too much to want to return
We booked at the last minute, so staying in town was not an option. This hotel has charming facilities and is close enough for a walk or easy drive/taxi into town. The room was clean and well enough appointed for our family. The first problem we noticed was the lack of heat - we visited in February and the room was freezing - noticeably colder than the temperatures outdoors. They have no heating system or portable heaters, which is ostensibly why the rooms come with fireplaces. Which leads to the hotel's main problem - the staff, while very friendly and pleasant, lack training and commitment to follow through. When they offered to send someone to light a fire for us (the fireplaces don't come equipped with wood or matches), no one ever came. This problem is even more pronounced in the restaurant. The food is decidedly mediocre (in a country with great cuisine) and the service poorly trained and frightfully slow. This might be a nice place to stay in the warmer months, provided one commits to eating out in one of the city's many superior restaurants.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and charming hotel in San Miguel de Allende
If you want the real and authentic lodging experience, this is the place to stay. I have been visiting this hotel for more than 40 years and it has kept the same look and charm ever since.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Great Place

10/10 Excellent

Arnoldo, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
Very comfortable with a friendly staff. Good restaurant and music.

8/10 Good

JOSE M

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Elizabeth, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience!
Great place to stay! The staff was friendly and courteous. Room was nice and spacious. It's about a 10 min drive from the center of the city so you have to take a cab just let the front desk know and they'll call one for you. Overall great experience, will definitely be staying there again.

10/10 Excellent

HUGO, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
We loved it!

6/10 Okay

Barry

Liked: Staff & service, property conditions & facilities
tough walk to centro, not a good location for walking. Electric was out for 1.5 days was given the too bad. The grounds were beautiful and very quiet. If your there for a romantic stay i guess it would work otherwise pick another spot

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, 5-min drive to town, great grounds, bad bed
Great location 5 mins driving/taxi (called by front desk) into town, right on your way in from Mexico City. It clean, quiet, peaceful, and the restaurant had great options. The "included" breakfast is just fruit or juice and breads, but it's adequate and you can order more from the menu if you want. If you are looking more for relaxation or a place to base yourself while traveling around San Miguel, this is a great option. If you want to be downtown, this hotel isn't walking distance. Only downside was that the bed was incredibly hard and uncomfortable, but the rest was pleasant.

8/10 Good

Adriana, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet great to rest and sleep at night.
I love this hotel, it's beautiful and the rooms are gorgeous, very rustic Mexican and quiet. Food is very good. The only thing I noticed different from last time was a fence around it, that does not have access to the neighberhood and is hard to walk if you want to see other houses in the area.

10/10 Excellent

Felicitas, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy
The hotel was beautiful and quiet. Super clean, the staff was wonderful. The pool water was cold, I couldn't use it. The hotel is kinda of far so we we're obligated to take a taxi every time we went to downtown. Other than that all was perfect!

8/10 Good

rpcok, méxico, DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to be in a quite place with family
It was a great place to take a rest from the big cities. The locations it's great near to downtown (walking distance). The place it's beatiful.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Gasp
We have travelled to all five continents and have never seen worse hotel ownership interest in the property, which was once beautiful and is now in a state of decay. The owner, Carlos, told me that he wants to sell the hotel and will therefor not invest in any improvements. It is a regrettable situation and we cannot in good faith recommend it to anyone.

8/10 Good

Benjamin, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place if you want to stay away from the noisy world!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
up in the hill
It's a good hotel.

8/10 Good

Negra, Mexico

Good
It is a comfortable hotel. It has the normal services to spend a weekend

8/10 Good

HGE, Austin

Liked: Cleanliness, staff & service, room comfort
Antiquated charm
Nice place. Beautiful campus. There is something of a "1960s" era resort feel to the place (I think one court was a jai-lai court in addition to the tennis court), but it is very pleasant and charming. The grounds and the woodsiness of the place make it a pleasant place to be. The room was big, clean, and the bathroom also big and bright. You are not in downtown SMdA, so there is a walk into town, with taxis about <$4 to get back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Beautiful but not walking distance to town
The hotel was charming and quiet so I liked that. Needed to take a taxi or drive into town. It is a long uphill climb of at least a mile into town. Other than that - I would give it 4 stars overall. Staff was great - continental breakfast was good and included in room.

4/10 Poor

Brian, Mexico

Liked: Cleanliness
Disliked: Staff & service
As expensive as All Inclusive, but Not...
Rooms are nice and place seems to have history. However, included breakfast is only bowl of fruit. Room service is not available. And the poolside bar is not staffed.

10/10 Excellent

Getberk, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, a smidgen out of central core
They keep this place so clean and beautiful. comfortable rooms, TV's a bit old school (fine by me), good free Wi-Fi is all I need. like an old hacienda so gringo loved it, suegra not so much as it was too close to what she came from. overall an excellent stay for 3 days. $6 taxi to town made it easy as parking lots in town are $2/hour.

6/10 Okay

Life is good 27

Liked: Cleanliness, staff & service
El Rancho
Nice hotel. Rooms are spacious and clean. The grounds are terraced and beautifully landscaped. The staff was helpful. This hotel is up on a hill, east of the centro.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fun atmosphere
Although it's little out of the way from the center of town and it's in need of an update, the hotel has a great colonial atmosphere and is very peaceful. We would go back.

8/10 Good

Verified traveller

Liked: Cleanliness
san miguel atascadero
Clean hotel, but far away from town..., not within walking distance

8/10 Good

Manuel, Mexico City

Liked: Cleanliness, staff & service
on the outside of town
It was good, but the hotel is on the outsides of town and it is a hassle to get anywhere walking