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Reviews of Hotel de la Paz

3 out of 5
Hotel de la Paz
Callejón del Estudiante #1, Centro Histórico, Guanajuato, GTO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 554 out of 815 reviews" "
Rating 8 - Good. 186 out of 815 reviews" "
Rating 6 - Okay. 51 out of 815 reviews" "
Rating 4 - Poor. 15 out of 815 reviews" "
Rating 2 - Terrible. 9 out of 815 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 2 nights in May 2024
Response from Hotel de la Paz on 10 May 2024
Muchas gracias por su puntuación

8/10 Good

Ricardo, Chino

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Hotel de la Paz on 10 May 2024
Gracias por su valoración

6/10 Okay

Mickey, Bronx

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay in Guanajuato very much, and the hotel was "mostly" very good (including a view of college steps from our room window). We had 2 requests to be addressed: 1) we couldn't get the AC to work, which they resolved, 2) we noted a foul sewage-type smell coming from our bathroom (drains apparently), which was not addressed. I assume that there is very little that the hotel could do (other than major construction work) as we detected this throughout the city center, where periodically a wiff of sewage will hit you. Speaking with several people, one noted that this is less of an issue during rainy season where it is effectively washed away.
Stayed 4 nights in Apr 2024
Response from Hotel de la PAz on 7 May 2024
Thank you so much for your feedback!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.. stayed on the top floor with VIP access and the views of the city were amazing! Free breakfast that serves coffee and chilaquilas as well was great addition.
Stayed 1 night in Apr 2024
Response from Hotel de la Paz on 29 Apr 2024
Thank you so much for your comments!

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2024
Response from Hotel de la Paz on 20 Apr 2024
Thank you so much for your comments

6/10 Okay

H Mark, Palm Desert

Stayed 1 night in Apr 2024
Response from Hotel de la Paz on 10 May 2024
Muchas gracias por su puntuación

6/10 Okay

elmer

Liked: Amenities
No on premises parking. The only parking available is a good 15 min walk…and it cost 2500 pesos per day, if there’s availability…a little deceiving from their description.
Stayed 2 nights in Apr 2024
Response from Hotel de la Paz on 18 Apr 2024
Thank you so much for your feedback, it help us to improve

10/10 Excellent

GENE

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is within walking distance, staff very helpful 👌
Stayed 2 nights in Apr 2024
Response from Hotel de la Paz on 14 Apr 2024
Thank you so much for your feedback

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bars close to the property and there’s noise after midnight
Stayed 3 nights in Apr 2024
Response from Hotel de la Paz on 14 Apr 2024
Thank you so much for your feedback!

8/10 Good

Alethzet

Stayed 3 nights in Apr 2024
Response from Hotel de la Paz on 1 May 2024
Gracias por su preferencia

10/10 Excellent

Maritza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 2 nights in Mar 2024
Response from Hotel de la Paz on 10 Apr 2024
Gracias por su valoración

10/10 Excellent

Roberto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, friendly staff , great rooms .
Stayed 2 nights in Apr 2024
Response from Hotel de la Paz on 10 Apr 2024
Thanks for your preference

10/10 Excellent

marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel de la Paz on 3 Apr 2024
Muchas gracias por su valoracion!

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location. It was right in the center of everything. It had great views out the balcony . The staff was super attentive and helpful.
Stayed 1 night in Mar 2024
Response from Hotel de la Paz on 31 Mar 2024
Thank you for your kind comments

10/10 Excellent

Alma, San Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located next to the university of Guanajuato, noisy at night but is expected. Nice and clean room. Excellent breakfast.
Stayed 1 night in Mar 2024
Response from Hotel de la Paz on 26 Mar 2024
Thank you for your kind comments

10/10 Excellent

Josefina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location nestle between the Guanajuato University and the Guanajuato Cathedral close to all main attractions and still a good distance from all the night life noice, we loved it :)
Stayed 2 nights in Mar 2024
Response from Hotel de la Paz on 26 Mar 2024
Thank you for your kind comments

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel La Paz is a great place to stay
Stayed 1 night in Feb 2024
Response from Hotel de la Paz on 24 Apr 2024
Thank you for your kind comments

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Rooftop balcony with great views. Central location to many walkable museums, restaurants, and markets. Guanajuato is a very lively town.
Stayed 4 nights in Mar 2024
Response from Hotel de la Paz on 21 Mar 2024
Thank you so much for your comments!

10/10 Excellent

nohelva

Stayed 6 nights in Mar 2024
Response from Hotel de la Paz on 8 Apr 2024
Gracias por su valoracion

8/10 Good

gaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel de la Paz on 5 Apr 2024
Muchas gracias por su valoración!

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, always making sure we had everything we needed. Place is cozy and clean. Only bad is that the beds are a little too hard.
Stayed 3 nights in Mar 2024
Response from Hotel de la Paz on 12 Mar 2024
Thank you so much for your feedback!

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to main sights. Lots entertaining street music many dining choices
Stayed 2 nights in Mar 2024
Response from Hotel de la Paz on 7 Mar 2024
Thanks for your comments

10/10 Excellent

Michel Amador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice! Parking is a struggle, but worth it. Location had many locations within walking distance.
Stayed 1 night in Feb 2024
Response from Hotel de la Paz on 28 Feb 2024
We appreciate your comments!

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with very comfortable bed and a complimentary bottle of wine.
Stayed 2 nights in Feb 2024
Response from Hotel de la Paz on 28 Feb 2024
Thank you for your kind comments

10/10 Excellent

Miguel

Stayed 1 night in Feb 2024
Response from Hotel de la Paz on 20 Mar 2024
Muchas gracias por su valoración!

8/10 Good

Sonia, Oxnard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told Expedia books the cheapest rooms. Our room was tiny and had no windows however, the room was clean and very central to everything.
Stayed 3 nights in Feb 2024
Response from Hotel de la Paz on 25 Feb 2024
Thank you so much for your feedback

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place cleaning staff is amazing! And beds are really comfortable I would stay here again
Stayed 3 nights in Feb 2024
Response from Hotel de la Paz on 20 Feb 2024
Thank you so much for your feedback!

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is historical and centrally located and you can walk everywhere, it met our expectations for the area. Staff were helpful and arranged private transportation to the airport.
Stayed 5 nights in Feb 2024
Response from Hotel de la Paz on 19 Feb 2024
Thank you so much for your comments!

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Feb 2024
Response from Hotel de la Paz| on 16 Feb 2024
Gracias por su valoracion

10/10 Excellent

John T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Location is great for exploring the city. Super clean and the included breakfast was very good and just a short walk away. Would definitely stay again if we return.
Stayed 4 nights in Feb 2024
Response from Hotel de la Paz on 16 Feb 2024
Thank you very much for your kind comments

10/10 Excellent

Jesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel de la Paz on 13 Feb 2024
Gracias por su valoración es muy importante para nosotros

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it’s amazing, helpful staff
Stayed 4 nights in Feb 2024
Response from Hotel de la Paz on 10 Feb 2024
Thank you so much for your comments!

10/10 Excellent

Cynthia Isela

Liked: Cleanliness, staff & service, property conditions & facilities
My experience in the hotel where amazing but my experience with Expedia not good they are liars and thieves I’ll never recommend Expedia
Stayed 7 nights in Dec 2023
Response from Hotel de la Paz on 8 Feb 2024
Thank you so much for your feedback

6/10 Okay

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel La Paz, Guanajuato
The Hotel is in an excellent location, right in the heart of town, within walking distance of its main attractions. However, the Hotel's amenities advertisement is deceiving. There is no Restaurant at this premises. It offers breakfast at a nearby facility reachable on a short walk, the food there is good and the staff very friendly, however they do not offer juices nor bottled beverages, nor ice. In Hotel the amenities they list “Coffee/tea in a common area” this is not true, this for us was a major disappointment, since the breakfast opens until 8:30 am and there is no coffee maker in the room, and we get up early and are used to drinking coffee then. Back at the Hotel, the rooms are very clean, they do a good job of upkeeping the installations. The hotel staff are friendly, but they are not eager to go beyond their duties to satisfy their guests. They list a Terrace in the amenities, it is nice, it oversees the square and the nearby attractions, this is a great place to spend some time in the evenings enjoying the nice weather and the surrounding sights, however it is not equipped properly, no adequate furniture available, also they do not provide any food/beverages services to it, we had to provide our own and improvise our seating accommodations, I thinks there is a great opportunity for management to provide a pleasant experience for their guests.
Stayed 3 nights in Jan 2024
Response from Hotel de la Paz on 2 Feb 2024
Thank you for taking a few minutes and evaluating our services. Suggestions will be taken into account to improve.

10/10 Excellent

Aiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great stay
Stayed 1 night in Jan 2024
Response from Hotel de la Paz on 8 Feb 2024
Thank you so much for your comments!

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very friendly staff
Stayed 1 night in Jan 2024
Response from Hotel de la Paz on 1 Feb 2024
Thanks for your feedback

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAPPY TRAVEL
EVERTHING WAS SO GOOD JUST THEY NEED TO GIVE MORE VARIETY IN BREAKFAST. WE WERE SO HAPPY THERE THANKS
Stayed 1 night in Jan 2024
Response from Hotel de la Paz on 1 Feb 2024
We appreciate your kind comments.

10/10 Excellent

Aiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2024
Response from Hotel de la Paz on 1 Feb 2024
Thanks for your comments

6/10 Okay

Michel

Stayed 2 nights in Jan 2024
Response from Hotel de la Paz on 30 Jan 2024
Muchas gracias por su puntuación!

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Lots of shops, restaurants and very close to funicular. All within walking distance. Stayed 2 nights in January 2024. Would highly recommend.
Stayed 2 nights in Jan 2024
Response from Hotel de la Paz on 1 Feb 2024
We are pleased to know that your stay was pleasant

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Easy comms. Historic building with stunning views out the window. A little noisy at night but we didn’t mind.
Stayed 2 nights in Jan 2024
Response from Hotel de la Paz on 1 Feb 2024
Thanks for your feedback

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Hotel de La Paz is one of several hotels owned and operated by the same seemingly family-owned company “Grupo Leyenda”. Many of the staff have been working in this group of hotels for 7-10 years, and they all know each other. That turns out to be quite helpful because the feeling of being cared for remains consistent, at least in the two properties I’ve stayed in. This particular hotel is right on the main square and three of its rooms have views overlooking the square, including the Basilica which is illuminated beautifully at night. Noise from the square is periodic and dies down by 10pm or 11pm on Friday and Saturday night. The windows are something like 12 to 15 feet tall and have big wooden shutters to give you that blackout feel. The beds are firm and very comfortable. And in the cold months these rooms are ideal due to the sun coming in and warming the floor. 48 degree nights doesn’t sound bad until you realize there is no heating, so that sun in these rooms does just the trick! I will always choose this place when I come back! Special mention to Gina, Oscar, Miguel-angel, Anna and Fernando and Isak. There is another staff person at the front desk here at lot and I am sorry I forgot her name. Guadalupe cleans the rooms and Rosario and Raul tend the dining room for the breakfast cooked by Antonio. The team is amazing and they really make all the difference.
Stayed 6 nights in Jan 2024
Response from Hotel de la Paz on 1 Feb 2024
Dear Michel, thank you for taking the time and writing about the pleasant experience you had with our entire team, Grupo Leyendas appreciates your kind comments. Our main motive is to provide you with the best experience, we hope to see you soon!

10/10 Excellent

marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel de la Paz on 30 Jan 2024
Muchas gracias por su puntuación!

10/10 Excellent

Jesus

Stayed 1 night in Jan 2024
Response from Hotel de la Paz on 30 Jan 2024
Muchas gracias por su puntuación!

8/10 Good

henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel de la Paz on 30 Jan 2024
Muchas gracias por su puntuación!

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel de la Paz on 30 Jan 2024
Muchas gracias por su puntuación!

8/10 Good

byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is older , staff is very polite and friendly . Thanks to Fernando !
Stayed 2 nights in Jan 2024
Response from Hotel de la Paz on 30 Jan 2024
Thank you so much for your feedback

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hotel de la Paz on 30 Jan 2024
Muchas gracias por su puntuación!

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel de la Paz on 30 Jan 2024
Muchas gracias por su puntuación!

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete stay was excellent! Parking was the only inconvenience.
Stayed 2 nights in Dec 2023
Response from Hotel de la Paz on 30 Jan 2024
Thank you so much for your feedback