Terrace/patio
Check availability

Reviews of Hotel Estancia Business Class

3.5 out of 5
Hotel Estancia Business Class
Av. Mariano Otero No. 2407, Col. Residencial Victoria, Guadalajara, JAL

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 349 reviews" "
Rating 8 - Good. 77 out of 349 reviews" "
Rating 6 - Okay. 21 out of 349 reviews" "
Rating 4 - Poor. 11 out of 349 reviews" "
Rating 2 - Terrible. 16 out of 349 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Creswell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate service
Stayed 1 night in Mar 2024

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio en el,restarant deja mucho que decear
Stayed 14 nights in Mar 2024

10/10 Excellent

Veronica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, easy check in & check out. Professional service at lobby and at the restaurant. Cleaning service was great as well. Also, security let people in at the entrance to parking lot. The only problem was loud guests & not receiving a room close by with my party. I rented both at the same time.
Stayed 4 nights in Mar 2024

8/10 Good

Heriberto

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool noise
Stayed 1 night in Mar 2024
Response from Hotel Estancia Business Class on 13 Mar 2024
gracias por tu preferencia

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Feb 2024
Response from Hotel Estancia Business Class on 13 Mar 2024
gracias por tu preferencia

10/10 Excellent

pedro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept rooms modern and quiet. Clean and safe
Stayed 3 nights in Feb 2024
Response from Hotel Estancia Business Class on 1 Mar 2024
thanks for your preference.

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience although they were working on pool and the sewer smell can be overbearing. Everything else was very nice clean and very friendly service.
Stayed 3 nights in Feb 2024
Response from Hotel Estancia Business Class on 1 Mar 2024
gracias por tu preferencia.

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaned
Stayed 1 night in Feb 2024
Response from Hotel Estancia Business Class on 15 Feb 2024
gracias por tu preferencia.

6/10 Okay

Antonio

Everything was ok but I have to pay for a towel they said was to dirty
Stayed 7 nights in Jan 2024
Response from Hotel Estancia Business Class on 29 Jan 2024
Gracias por tu preferencia.

8/10 Good

Denisse, Bakersfield

Stayed 2 nights in Jan 2024
Response from Hotel Estancia Business Class on 24 Jan 2024
gracias por tu preferencia.

10/10 Excellent

Rosio

Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Hotel Estancia Business Class on 24 Jan 2024
gracias por tu preferencia.

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Hotel Estancia Business Class on 29 Jan 2024
gracias por tu preferencia.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 8 nights in Nov 2023
Response from Hotel Estancia Business Class on 24 Jan 2024
gracias por tu preferencia.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Estancia Business Class on 13 Dec 2023
Gracias por su preferencia.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Estancia Business Class on 13 Dec 2023
Gracias por su preferencia.

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and efficient
Stayed 3 nights in Nov 2023
Response from Hotel Estancia Business Class on 28 Nov 2023
Gracias por tu preferencia.

10/10 Excellent

ALMA ROSA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente ubicación, muy buen servicio de la recepción, el restaurante muy bueno, la habitación muy limpia, el area de la alberca muy bonita
Stayed 4 nights in Nov 2023
Response from Hotel Estancia Business Class on 28 Nov 2023
Gracias por tu preferencia.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Hotel Estancia Business Class on 17 Nov 2023
gracias por su preferencia.

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 6 nights in Oct 2023
Response from Hotel Estancia Business Class on 16 Oct 2023
gracias por tu preferencia.

8/10 Good

Araceli Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has just about what you need if your spending most of your days out Restaurant is mire for convenience, staff was great and a plus is if you like daily services in room is available at no cost.
Stayed 1 night in Oct 2023
Response from Hotel Estancia Business Class on 16 Oct 2023
gracias por tu preferencia.

8/10 Good

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Jun 2023
Response from Hotel Estancia Business Class on 29 Aug 2023
Gracias por tu preferencia.

10/10 Excellent

ruben

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Estancia Business Class on 29 Aug 2023
Gracias por tu preferencia.

10/10 Excellent

Ajey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this property for a couple of days. Everything was seamless. The pool seemed to be heated and was very comfortable. The restaurant was also great, is not overpriced. The staff was friendly.
Stayed 2 nights in Aug 2023
Response from Hotel Estancia Business Class on 18 Aug 2023
Thanks for your preference.

2/10 Terrible

Violeta

Stayed 5 nights in Jul 2023
Response from Hotel Estancia Business Class on 16 Aug 2023
Gracias por tu preferencia.

10/10 Excellent

Nicolasa

Stayed 1 night in Jul 2023
Response from Hotel Estancia Business Class on 14 Aug 2023
Gracias por tu preferencia.

10/10 Excellent

Aldert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 5 nights in Jul 2023
Response from Hotel Estancia Business Class on 10 Jul 2023
gracias por tu preferencia, fue un placer poder ser tus anfitriones.

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Convenient, close to mall and restaurant.
Stayed 4 nights in Jun 2023
Response from Hotel Estancia Business Class on 10 Jul 2023
gracias por tu preferencia, fue un placer poder ser tus anfitriones.

10/10 Excellent

Clara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and friendly.
Stayed 1 night in Jul 2023
Response from Hotel Estancia Business Class on 10 Jul 2023
gracias por tu preferencia, fue un placer poder ser tus anfitriones.

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Since we walked into the lobby we were greated by the bell boy, and the person at the front desk in a very nice and warm way, checked in with no issues and was informed of the restaurant service, as well room service. The room was clean and fresh very well kept, you can tell the cleaning crew takes a lot of pride in what they do. Every employee that we encounter thru out the whole stay was nice, kind and very helpful. The pool area was clean and the water in tho pool sparkly, it closes at 9 pm and we got the experience of swiming as it was getting dark was nice since they have a cool set of patio lights. The next morning we ate in the restaurant a delicious mexican food buffet, ranging from birria, to fresh fruit and all in between.....prices were great.....we stayed fro 2 nights. Definately i recomend this hotel👍👍
Stayed 2 nights in Jun 2023
Response from Hotel Estancia Business Class on 10 Jul 2023
gracias por tu preferencia, fue un placer poder ser tus anfitriones.

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Hotel Estancia Business Class on 22 Jun 2023
Hola! Gracias por tu preferencia!

6/10 Okay

Horacio

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool look dirty , the pictures on Expedia did not look like the hotel i booked.
Stayed 4 nights in May 2023
Response from Hotel Estancia Business Class on 15 Jun 2023
Thanks for your preference.

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people of Guadalajara are amazing really welcoming and pleasant would love to return one day.
Stayed 4 nights in May 2023
Response from Hotel Estancia Business class on 20 May 2023
Gracias por tu preferencia.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hotel Estancia Business class on 25 Apr 2023
Hola Maria, Gracias por tu preferencia, esperamos verte pronto nuevamente.

10/10 Excellent

Aurora

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was ok. Jacuzzi wasn’t. Water from the bathtub was going through the shower head when the Hera were on😡. Staff not empathetic at all
Stayed 4 nights in Mar 2023
Response from Hotel Estancia Business class on 10 Apr 2023
Thank you for her preference.

10/10 Excellent

AIDE

Stayed 5 nights in Mar 2023
Response from Hotel Estancia Business class on 21 Apr 2023
Nos encanta saber que disfrutaste de tu estancia con nosotros. Te esperamos pronto!

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice for the price
Stayed 1 night in Mar 2023
Response from Hotel Estancia Business class on 2 Mar 2023
Gracias por tu preferencia Gerardo.

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el cuarto que estuve el para prender el foco tenia que cerrar la puerta 🚪
Stayed 4 nights in Feb 2023
Response from Hotel Estancia Business class on 2 Mar 2023
Hola Eduardo, Gracias por tu preferencia, esperamos verte pronto nuevamente.

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable, cuarto comfortable recien renovado.
Stayed 1 night in Feb 2023
Response from Hotel Estancia Business class on 27 Feb 2023
Hola Jose. Gracias por tu preferencia.

10/10 Excellent

Joana

Stayed 2 nights in Feb 2023
Response from Hotel Estancia Business class on 15 Mar 2023
Hola Joana, Gracias por tu preferencia.

10/10 Excellent

Gema Araceli

Stayed 1 night in Feb 2023
Response from Hotel Estancia Business class on 7 Mar 2023
Hola Gema, Gracias por tu preferencia.

10/10 Excellent

Ana

Response from Hotel Estancia Business class on 7 Mar 2023
Hola Ana, Gracias por tu preferencia, Esperemos verte pronto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything very good
Very comfortable rooms and the attendants very kind
Stayed 2 nights in Jan 2023
Response from Hotel Estancia Business class on 23 Jan 2023
Thanks for your prefence.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is small and lacks steps with a handrail. There is no hot tub. And the electricity shuts off when you leave the room so you cannot recharge your electronics while you are out. But everything else is excellent. The shower is large and has a built-in bench. The staff are friendly and helpful, especially in the restaurant.
Stayed 1 night in Jan 2023
Response from Hotel Estancia Business class on 5 Jan 2023
thank you so much for your review.

10/10 Excellent

Daniel

Stayed 1 night in Dec 2022

2/10 Terrible

Benito, Turlock

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice but the experience on the property was very bad
Stayed 6 nights in Nov 2022
Response from Hotel Estancia Business class on 24 Nov 2022
hola Benito, Lamentamos escuchar esto, tus comentarios nos hacen crecer dia a dia. Esperamos verte pronto!

10/10 Excellent

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property good food also great location i would stay there again new rooms
Response from Hotel Estancia Business class on 7 Nov 2022
Hi Daniel. Thank you so much for her review.

6/10 Okay

david, Corona

Business traveller
Liked: Cleanliness
I extended my stay and I book two extra days n I pay the same room category so I don’t have to move to other room but they told me I want to stay in the same room I have to pay extra, I feel I got rob
Stayed 3 nights in Oct 2022
Response from Hotel Estancia Business class on 21 Oct 2022
Hi David, Thaks for your review.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2022
Response from Hotel Estancia Business class on 13 Oct 2022
Hola Antonio, Gracias por tu preferencia, nos encanta saber que disfrutaste de tu estancia. nos vemos pronto!

10/10 Excellent

Antonio

Stayed 5 nights in Oct 2022
Response from Hotel Estancia Business class on 10 Oct 2022
Hola Antonio! Gracias por tu preferencia, nos encanta saber que disfrutaste de tu estancia con nosotros.

2/10 Terrible

Leigh

Stayed 2 nights in Oct 2022
Response from Hotel Estancia Business class on 4 Oct 2022
Hola Leigh, Gracias por tu calificación, nos gustaría conocer un poco mas acerca de lo sucedido, ya que para nosotros es muy importante los comentarios de todos nuestros huéspedes.