Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Oct-2014
Tv remote didn't work well . The room was clean and beds comfy.
3 out of 5
Recommended
for Everyone
by A verified traveller from San Diego, CA

Good for our purpose

Posted 14-Oct-2014
Pros: Cleanness
Cons: Exterior condition
Location: Right next to a steakhouse. There are a lot of shops near by.
My friend and I go to Arroyo Grande every year to see our friend's show at Clark Center. So far, we've stayed at different hotels every year to compare. I chose Holiday Inn Express for their cleanness. I was not disappointed. The building is getting old and not that attractive, but their rooms have been updated with new furniture and remodeled bathroom. Overall, it was good enough for our trip since we only sleep there.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Sep-2014
good hotelllllllllll lll l l l l ll llllllllllllllllllllllll l l l l llll l ll ll l llllllllllllllll lllll ll lll l l l l l
Comment from Hotel Management
02-Oct-2014 by Sam, Hotel Management
We are glad to see that you enjoyed your stay, come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean And Comfortable Hotel

Posted 11-Sep-2014
Pros: Everything was good except our room which was too close to the roadway.
Cons: Better sound proofing (double glazed windows and doors) for rooms situated near the access road.
Location: Plenty to do including Pismo Beach and all the stores close to the beach.
The Holiday Inn Express Grover Park was a clean and comfortable hotel which is what one would expect for the Holiday Inn brand although the room we were given at check-in (room # 338 for one night on Sep 8) attracted quite a deal of noise as it was situated very close to the main road. Other than the traffic noise, the hotel was great with comfortable bedding and a complimentary breakfast the following morning which included mini omelettes, cereals, beverages etc etc. The hotel is in reasonable proximity to everything including a cold and windy Pismo Beach. All in all, it is a nice, clean, comfortable hotel for the traveller to rest their weary head. I would certainly recommend this hotel and I would stay again if I was in the Pismo Beach area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Aug-2014
The hotel accommodated our early check-in. Front desk staff were also very friendly.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Aug-2014
Pros: The breakfast was good.
Cons: Service.
Good location. Just wish the service was a bit better. Took several hours after check in to get an infant crib, by the time it came (10pm), my baby was already asleep.
Comment from Hotel Management
18-Aug-2014 by Sam, Hotel Management
Thank you for taking the time to review our hotel. We apologize about the delay in receiving your baby-crib.
4 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel, close to beach,shopping and restrants

Posted 11-Aug-2014
Pros: The beds and it was very quiet.
Cons: The only complaint I had was the room smelled like clorine and I was no were near the pool.
Enjoyed my stay even though it was short, would stay at hotel again. Beds were very comfortableand room was large and clean. Nice restarants with bar next door and just down the road was the outlet mall.
Comment from Hotel Management
19-Aug-2014 by Sam, Hotel Management
Thank you for taking the time to review the Holiday Inn Express Grover Beach, we are pleased to hear that you enjoyed your time while at the hotel! We hope to have you back again.
5 out of 5
Recommended
for Everyone
by A verified traveller from sacramento

Great for families

Posted 08-Aug-2014
Nice hotel with a good free breakfast every morning. Nice pool area and great for families. I would definitely stay there again.
Comment from Hotel Management
29-Aug-2014 by Sam, Hotel Management
Thank you Hannah, we appreciate your review and we are glad you enjoyed your stay with us!
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 31-Jul-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

Check In, Room Conditions

Posted 22-Jul-2014
Pros: Location
Cons: Cleanliness, towels were dingy and stained. dust ruffle had numerous large stains
Location: nearby beaches and restaurants
I felt by making the reservations via Expedia we received sub standard consideration. Also, we received the only room without patio doors, just a small window that opened up to the road. The bathroom sink was leaking and the floor was completely soaked.
Comment from Hotel Management
28-Jul-2014 by Sam, Hotel Management
Thank you for taking the time to leave your comments, I'm sorry about the issues you experienced during your stay. We hope to have you back soon.