In-room safe, desk, iron/ironing board, free cots/infant beds
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Reviews of Country Inn & Suites by Radisson, Griffin, GA

2.5 out of 5
Country Inn & Suites by Radisson, Griffin, GA
1900 North Expressway, Griffin, GA

Reviews

6.6
Rating 10 - Excellent. 187 out of 821 reviews" "
Rating 8 - Good. 221 out of 821 reviews" "
Rating 6 - Okay. 154 out of 821 reviews" "
Rating 4 - Poor. 115 out of 821 reviews" "
Rating 2 - Terrible. 144 out of 821 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Debra

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room reserved was on 2nd floor. It smelled like cigarette smoke. Elevator smelled like marijuana of which i am very allergic to both. Lady changed roons to first floor. It was ok but needed some maintenance. Sheet had what looked like a poop stain. Tv didn’t have Halmark. I had no toilet paper which i asked for and received. Could have been cleaner. People were nice though
Stayed 2 nights in Apr 2024
Response from Raj B on 29 Apr 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service
Small town feel and friendly staff. Housekeeping didn't clean room 1/3 days and I understand their laundry person quit that day...but staff did everything to try to make it right. Front desk welcomed me each day.
Stayed 4 nights in Apr 2024
Response from Raj B on 29 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful.
Stayed 1 night in Apr 2024
Response from Raj B on 27 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 Terrible

James

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy. Had pills and pill packages on the floor in room. One mattress was completely split open and you could see the box frame. There was an earring hanging from the ceiling. The pool door is broken. The hot tub is broken. The shelves in our bathroom had broken toilet parts on top of it. The picture had fell off of the wall. Spoke spoke an employee about issues and the dirtiness in the rooms and he told me all he could do is leave the manager a note. Finally, he gave us a new room after we went back up there again. New room was just as dirty. There was also a piece of dried up fruit in my floor. They workers were not very helpful. There is a toilet in the woods behind the hotel. Hotel appears to be unsafe. Very disappointed. Will never come back. Also, our smoke detectors in our rooms were chirping when we entered. Noted to have no batteries in which is a fire safety violation. Also, the toilet seat was loose and the shower knob was loose. Apparently apparently they don’t have maintenance or housekeeping or any customer service at this building.
Stayed 1 night in Apr 2024
Response from Raj B on 12 Apr 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, couldn’t of asked for a more pleasant experience
Stayed 3 nights in Mar 2024
Response from Raj B on 5 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Raj B on 26 Mar 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

6/10 Okay

Sheena

Travelled with family, Travelled with group
Disliked: Cleanliness
No toilet paper or extra blankets/sheets were provided. Bad odor on couch. Stains, dirt, broken fake nail on carpet.
Stayed 1 night in Mar 2024
Response from Raj B on 24 Mar 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.Despite this, we hope to be able to welcome you back on a return visit to Griffin.

6/10 Okay

Joy

Stayed 1 night in Mar 2024
Response from Raj B on 12 Apr 2024
Thank you for taking the time to review your stay with us. am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.

4/10 Poor

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Raj B on 14 Mar 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

4/10 Poor

Iesha

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Raj B on 14 Mar 2024
I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

4/10 Poor

Nora

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is very sweet. The rooms are nasty though. Stains on the drapes, the carpet is rank, and we had to clean it ourselves. Also there was one coffee pod for two adults, limited wash cloths, and again in deep need of cleaning. Super disappointed
Stayed 1 night in Mar 2024
Response from Raj B on 9 Mar 2024
I hope this note finds you well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

2/10 Terrible

Tamika

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was dirty like someone had just left. The bed was messy, had hairs in the pillows, urine stained sheets/bed. The toilet was dirty.and the bathroom wasnt cleaned.
Response from Raj B on 9 Mar 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

6/10 Okay

Lauren

Travelled with partner
Liked: Staff & service
We stayed here during NASCAR race weekend for one night and the stay wasn’t bad but definitely wasn’t worth the price we paid for the room. Our room smelled like smoke and the towels, comforter, and curtains were all stained. The breakfast and coffee were good and all the staff we interacted with were very nice. I understand up-charging for events but didn’t like feeling like we weren’t getting the quality we paid for.
Stayed 1 night in Feb 2024
Response from Raj B. on 27 Feb 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

6/10 Okay

Kristin

Travelled with partner
Liked: Staff & service
Room was clean, fridge didnt work... was woke up to guests next door screaming and fighting and pounding on door continusly for over an hour... staff should be more careful who they let get rooms
Stayed 1 night in Jan 2024
Response from Raj B on 24 Jan 2024
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconvenience that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation.

6/10 Okay

Neshelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Door wouldn’t lock they did offer us another room but I was in pain and didn’t want to move. In middle of night heat stop working. Glad it didn’t get too cold in room. We didn’t report it, we were just too tired and wanted to sleep.
Stayed 1 night in Jan 2024
Response from Raj B on 24 Jan 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeepingmanagement. We do hope you give us another chance as we will improve our services.

2/10 Terrible

Yolanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold, Dirty Room Customer Service Sucks
Stayed 1 night in Jan 2024
Response from Raj B on 10 Jan 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Nasty and smelled gross. Hard beds. Looks like the Hotel hasn't been updated in 30 years. Very rude service
Stayed 4 nights in Dec 2023
Response from Raj B on 3 Jan 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT & AFFORDABLE
Stayed 3 nights in Dec 2023
Response from Raj B on 28 Dec 2023
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

4/10 Poor

Taronza

Travelled with family
Disliked: Cleanliness, amenities
Response from Raj B on 20 Dec 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.Despite this, we hope to be able to welcome you back on a return visit to Griffin.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though they were remodeling the place was still kept very clean quiet the construction crew didn't bother you the staff there's excellent very courteous and kind
Stayed 2 nights in Dec 2023
Response from Raj B on 20 Dec 2023
Thank you for giving us a perfect rating and for recommending our hotelto other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 Poor

Megan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we walked in the front lobby smelled like weed as well as walking down the halls. There was sticky areas in our floor and the room chair was falling apart. Tub was severely stained and there was debris and stains on the comforters. Some parts of the comforters were ripped. Breakfast was cold.
Stayed 1 night in Dec 2023
Response from Raj B on 20 Dec 2023
hope this note finds you well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give usanother chance to make it up to you. Please let me know if you want to discuss this personally.

2/10 Terrible

Hannah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Raj B on 6 Dec 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.Despite this, we hope to be able to welcome you back on a return visit to Griffin.

6/10 Okay

William

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The toilet had a broken seat the shower had mildew and black mold.
Stayed 1 night in Nov 2023
Response from Raj B on 25 Nov 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not stay in this hotel again. The room was not clean, with nasty streaks that looked like dirty mop water on the toilet along with dried something smeared all over it (shaving cream?). There were pieces of a wrapper and a cardboard box on the bathroom floor, I don’t think it had been mopped. There were visible handprints on the wall and makeup smears on the mirror in the room. The beds weren’t comfortable either. There was a thermostat on the wall hooked up to nothing & backed by a hole. The AC & fan were adequate for the temperature. One feature I did appreciate at the hotel was the blackout curtain which helped the room be nice and dark for sleeping. The towels appeared to be clean as well. There was a member of staff who was helpful.
Stayed 2 nights in Nov 2023
Response from Raj B on 6 Nov 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty, items broke in room, dining area used for construction storage,
Stayed 2 nights in Oct 2023
Response from Raj B on 31 Oct 2023
I hope this note finds you well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

8/10 Good

Demeia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Raj B on 10 Oct 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Tico

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Raj B on 10 Oct 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property carpet is stained all through halls and bedrooms.
Stayed 5 nights in Sep 2023
Response from Raj B on 4 Oct 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
I booked the room for a tenant who had a flood. Tenant found other source of lodging, so this stay was never completed. I reached out to the hotel (SAME DAY AND 10 minutes after booking) to try and cancel and have heard nothing. I even paid for the insurance so I could cancel.
Stayed 1 night in Oct 2023
Response from Raj B on 3 Oct 2023
Sorry that you were not able to cancel. We are not able to cancel any reservations made by a third-party site like (Hotesl.com) directly at the property. You will need to contact Hotels.com to cancel the reservations.

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a dusty compter charger left on the table in our room. How did housekeeping miss that??? Staff were rude and non existent, even the front desk. I had to search for someone at check in and out.
Stayed 1 night in Sep 2023
Response from Raj B on 2 Oct 2023
I hope this note finds you well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

6/10 Okay

Carrie

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not the cleanest
This place is in the process of updating. But of the 3 days i stayed not o ce were the halls vacuumed. The carpets in the room were disgusting.
Stayed 1 night in Sep 2023
Response from Raj B on 2 Oct 2023
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally ensure that all your other complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then

2/10 Terrible

Charesse

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The floor was covered in stains and there were food crumbs under the edges of the bed. The paint on the ceiling was falling down in multiple places and one of our rooms smelled so bad we canceled it.
Stayed 1 night in Sep 2023
Response from Raj B on 29 Sept 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

8/10 Good

Amanda

Travelled with group
Liked: Staff & service, room comfort
Never Go by a name!
I've stayed in many times around the US and never found one in such need of update its dingy, they need upgrade or name or star change. Nice friendly staff but cleanliness is important to me. And many uogrades needed the roaches broke door no telephone. No help when look for it.
Never cleaned
There the whole time I was there
Bathroom detereation lime build up underneath
Roaches
Stayed 2 nights in Sep 2023
Response from Raj B on 29 Sept 2023
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally ensure that all your other complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

4/10 Poor

Lindsey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property smelled odd, toilet would only flush after several tries, carpets were heavily stained. There was a broken light fixture in the rolm, and the bathtub needs to be caulked badly. The walls were paper thin, so you could hear EVERYTHING in the surrounding rooms.the staff was nice, but housekeeping was awful. Trash was taken out of the bathroom trash can and simply left on the counter. Absolutely will not use again.
Stayed 2 nights in Sep 2023
Response from Raj B on 31 Oct 2023
I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

4/10 Poor

Myrtle D

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice, but we had to change rooms. First room overwhelmingly smelled like stale cigarettes. The second room had a sticky floor, broken toilet seat, smashed bug on a curtain and curtains the couldn’t close due to a malfunction.
Stayed 1 night in Sep 2023
Response from Raj B on 29 Sept 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to NYC.

4/10 Poor

Lawrence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience. Noisy, no, knife in 5 days I was there. Long term guest were very messy load. The area is a getto. Do not stay at this hotel.
Stayed 5 nights in Sep 2023
Response from Raj B on 19 Sept 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in
Nice stay. Front desk nice. No problem with check in fast and easy
Stayed 1 night in Sep 2023
Response from Raj B on 8 Sept 2023
appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, property conditions & facilities
Rooms had not been cleaned, sheets not washed, took changing three rooms before I gave up .. WILL NOT EVER GO AGAIN.
Response from Raj B on 8 Sept 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

6/10 Okay

TerryAnn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was just dirty. Carpets need to be cleaned. We had our first room changed because there was hair in tub and sheets were dirty. When we got to second room I couldn't even grip the handle to the door. It was covered with something well just nasty. The carpet in the room was worse than the first one. It had sticky stuff in random places.
Stayed 2 nights in Sep 2023
Response from Raj B on 6 Sept 2023
hope this note finds you well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Old, outdated, stained carpeting, carpet was in ne
Stayed 2 nights in Aug 2023
Response from Raj B on 31 Aug 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, we found pins in the bed and change on the floor… the carpet was stained and felt dirty to walk on. There was visible dirt in the bathroom and every baseboard was covered in dirty dust the bathroom was clean but looked less like the pictures and more like a poor construction job half done. The elevator had Brocken railing and cigaret burns on the walls and though the place had smoke free signs everywhere our room smelled like smoke.
Stayed 2 nights in Aug 2023
Response from Raj B on 22 Aug 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

4/10 Poor

Zakayah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a broken lounge chair. Sheets smelled of drool. Bathroom needs a good cleaning. Carpet has several stains. The whole rooms needs a thorough deep clean.
Stayed 1 night in Aug 2023
Response from Raj B on 22 Aug 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

10/10 Excellent

Londa

Stayed 2 nights in Aug 2023
Response from Raj B on 8 Sept 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

4/10 Poor

Dan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t go back
The room was in disarray when I arrived, I didn’t say or do anything because it was already 1:30am and I was tired. I had bugs in my bathroom and the closet door fell off into me when I tried to open it to hang my shirt. The lobby personnel were very nice and apologetic, but I will not stay at this property again.
Stayed 1 night in Aug 2023
Response from Raj B on 14 Aug 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

10/10 Excellent

Bhuwneesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessibly to highway, airport and dining
Stayed 27 nights in Jul 2023
Response from Raj B on 1 Aug 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 Terrible

Alonzo

Travelled with family, Travelled with family and small children
Disliked: Amenities
Dirty and had a weird smell also was told the pool closes at 11pm and that was the reason we booked a night there and they made me and my family get out at 8pm and just had got in at 730
Stayed 1 night in Jul 2023
Response from Raj B on 28 Jul 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.

8/10 Good

Edward

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice but getting a little old. But was worth staying. Would go back
Stayed 1 night in Jul 2023
Response from Raj B on 26 Jul 2023
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us

10/10 Excellent

Shaquita

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Raj B on 26 Jul 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2023
Response from Raj B on 19 Jul 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Grififn.

8/10 Good

Edward

Stayed 2 nights in Jul 2023
Response from Raj B on 14 Aug 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.