Exterior

Reviews of Silver Spruce Inn

2 out of 5
Silver Spruce Inn
162 W 6th Street, Glenwood Springs, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1007 reviews" "
Rating 8 - Good. 334 out of 1007 reviews" "
Rating 6 - Okay. 99 out of 1007 reviews" "
Rating 4 - Poor. 45 out of 1007 reviews" "
Rating 2 - Terrible. 26 out of 1007 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay on a budget. Clean room for the win!
Stayed 1 night in May 2024

10/10 Excellent

ELEANOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in great location Room wad spacious and clean. Staff was friendly and accommodating. Would stay again.
Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jean, Kansas City

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay, especially if you are budget conscious. The staff could not be nicer and more accommodating.
Stayed 1 night in May 2024

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Stewart

Travelled with partner
Great location- walking distance to 2 hot springs plus downtown. Friendly staff, very helpful. Thank you!
Stayed 1 night in May 2024
Response from Aleksandra on 13 May 2024
We do indeed have a great location and appreciate your saying so! Thank you for that great rating of 5 out of 5 and taking the time to post it. Hoping you'll be back to stay with us again in the very near future.

10/10 Excellent

Litsui, Eloy

Liked: Cleanliness, amenities, property conditions & facilities
Nice and big room as we stop for a night at the hot spring.
Stayed 1 night in Feb 2024
Response from Aleksandra on 13 May 2024
Thank you for taking the time to post a rating and review. We sure do appreciate it and it means a lot to our future guest.Glad you had a good stay with us and we hope you'll be back in the very near future.

8/10 Good

Karla

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Aleksandra on 11 May 2024
Thank you for taking the time to post a rating/review. We and our future guest appreciate your feedback. Hoping we'll see you again in the near future.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Aleksandra on 7 May 2024
Thank you for taking the time to post a rating. We sure do appreciate that 5 out of a 5 rating! Hoping you had a good stay with us and you'll be back in the very near future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast included!
Stayed 2 nights in May 2024
Response from Aleksandra on 6 May 2024
5 out of a 5!! We sure do appreciate that great rating and your taking the time to post it! So glad you enjoyed our breakfast offerings.Those Polish pastries in the morning are definitely yummy! Hoping you'll be back to stay with us again in the very near future.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks like it was undergoing a renovation, and there appeared to be a number of people sitting in their cars later in the evening, but that didn’t bother me. All was good.
Stayed 1 night in May 2024
Response from Aleksandra on 6 May 2024
Thank you for taking the time to post a rating/review. We very much appreciate your input. So glad you had a good stay with us. We've got a few workers staying with us who will go to their cars after work to talk to their families in private and not disturb their roommates. So glad it didnt bother you but if it had we would have asked them to turn their car off. We hope you'll be back to stay with us again in the near future.

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place within walking distance to the town, and great breakfast in the morning
Stayed 2 nights in Apr 2024
Response from Aleksandra on 3 May 2024
Thank you for that great rating of a 5 out of 5. We sure do appreciate it and your taking the time to post it. So glad you had a good stay and enjoyed our breakfast. We hope to see you again in the very near future!

10/10 Excellent

Carney L

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful
Stayed 1 night in Apr 2024
Response from Aleksandra on 1 May 2024
We do have a pretty awesome staff and we appreciate your taking the time to say they were helpful . We and our future guest appreciate your input. Hoping you'll be back to stay with us again in the very near future.

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Aleksandra on 30 Apr 2024
We sure do appreciate your taking the time to post a rating and such a good one too! Hoping you had a good stay with us and you'll be back in the very near future.

10/10 Excellent

MOLLY K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value!
Stayed 1 night in Apr 2024
Response from Aleksandra on 28 Apr 2024
5 out of 5!! We sure do appreciate that great rating and your taking the time to post it. So glad your stay with us was a good one and we hope you'll be back to stay with us again in the near future.

2/10 Terrible

Rossette, Snohomish

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property cancelled our reservation as we arrived because they DO NOT accommodate guests with pets! Arrived there at 10:00pm at night after a 12 hour drive and was told “sorry can’t stay here, we’re cancelling your booking! You will have to call Expedia and good luck getting your money back.”
Stayed 1 night in Apr 2024
Response from Aleksandra on 28 Apr 2024
We apoligized then and we'll apologize again for your inconvience and that Expedia gave you faulty information We did provided you with the names of several hotels within a block of us that are pet friendly.Unfortunately, if you go to Expedia and type in "pet friendly" hotels it not only brings up our hotel but also several others that are NOT pet friendly. We have asked Expedia on numerous occasions to fix this but to no avail.However, when you click on our websight(and the other non-pet friendly hotels) they clearly state that we are not pet friendly.. We did not tell you " good luck getting your money back" but we did tell you that your reservation had been prepaid through Expedia and you would need to go through them to cancel and get your money back and that we would not dispute the cancellation. For best service and accurate information its always best to book directly with the hotel. Especially if you have special needs or request. Again we are truly sorry for your bad experience.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aleksandra on 28 Apr 2024
5 out of 5! We sure do appreciate that great rating and your taking the time to post it. We hope you enjoyed your stay and will be back in the very near future.

8/10 Good

Ana, miramar

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Aleksandra on 28 Apr 2024
Thank you for taking the time to post a rating. Your input is important to us and to our future guest. Hoping you had a good stay and you'll be back to see us again in the near future.

10/10 Excellent

inna

Liked: Cleanliness, staff & service, property conditions & facilities
every thing was good.
Stayed 1 night in Apr 2024
Response from Aleksandra on 23 Apr 2024
5 out of 5!! Thank you for taking the time to post a rating and a review. We very much appreciate it and it means a lot to our future guest.So glad your stay with us was a good one and we hope to see you again in the very near future.

8/10 Good

Theresa

Stayed 1 night in Apr 2024
Response from Aleksandra on 11 May 2024
Thank you for taking the time to post a rating. We and our future guest appreciate your feedback. Hoping you had a good stay with us and you'll be back again in the near future.

10/10 Excellent

Daryl, Ankeny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the accommodations and the location was suburb to get to restaurants and activities to do!
Stayed 2 nights in Apr 2024
Response from Aleksandra on 21 Apr 2024
Thank you for that 5 outof 5 rating! We very much appreciate it. So happy your stay with us was a good one and you enjoyed our location and town. Hoping we'll see you agin in the near future.

10/10 Excellent

Forrest

Stayed 1 night in Apr 2024
Response from Aleksandra on 11 May 2024
5 out of 5! We sure do appreciate that great rating and your taking the time to post it. Hoping you'll be back to stay with us again in the very near future.

10/10 Excellent

Liz, Riverdale

Stayed 2 nights in Apr 2024
Response from Aleksandra on 11 May 2024
5 out of a 5! We sure do appreciate that great rating and your taking the time to post it. Hope you had a good stay with us and hope to see you again in the very near future.

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Aleksandra on 18 Apr 2024
Thank you for taking the time to post a rating. We very much appreciate your feedback and its important to our future guest. Hoping you'll be back again in the near future so we can see what we need to do to get that 4 up to a 5!

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
We love the silver spruce. You can walk to town and the hot springs. The staff is always so great. It's very clean. Road noise can be an issue at night so bring earplugs. Breakfast room is spacious with waffles, bagels, fruit, yogurt, hard boiled eggs and cereal.
Stayed 3 nights in Apr 2024
Response from Aleksandra on 11 Apr 2024
Thank you for the great rating and for taking the time to post a review. We and our future guest very much appreciate it. So very glad you had a good stay with us and we look forward to seeing you again in the near future!

8/10 Good

Inaki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything, nice place.
Stayed 1 night in Apr 2024
Response from Aleksandra on 10 Apr 2024
Thank you for taking the time to post a rating and review. Your input is important to us and to our future guest. We do indeed have an ideal locaion! Centrally located, aproximentaly a 4 block walk to either hot springs, the Adventure Park or the downtown eating area. Hoping you'll be back to stay with us again in the near future.

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how clean and quiet it was
Stayed 2 nights in Apr 2024
Response from Aleksandra on 10 Apr 2024
Thank you for noticing how clean our property is, we really strive hard to keep it that way and we appreciate your saying so! Appreciate also your taking the time to post that great rating. We look forward to seeing you again hopefully in the near future!

6/10 Okay

Debra

Travelled with partner
Not smart tv. No ability to stream. Coffee maker but have to go to front desk to actually get the coffee. Loved the bed linens but not enough covers
Stayed 1 night in Apr 2024
Response from Aleksandra on 11 Apr 2024
Thank you for taking the time to post a rating/review. Your input is important to us and to our future guest.So happy you enjoyed the comfort of our bed linens.Extra blankets and pillows are always available from our front desk. So sorry you were not aware of that. Most all of our TVs are Smart Tvs but you have to log in to your own account to access the streaming feature. Hoping you'll be back to try us again in the near future.

6/10 Okay

Elham

The bed sheet had a stain on the corner. The AC system was old.
Stayed 1 night in Mar 2024
Response from Aleksandra on 4 Apr 2024
Thank you for taking the time to post a rating and a review. We sure are sorry to hear of that stain on your bed sheet and have passed this info on to our housekkeping department. We strive to provide clean and comfortable rooms for our guest. Had we known of this situation we surely would have moved you. Hoping you'll be back to try us again.

10/10 Excellent

Karina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, confort, the service was so good very friendly
Stayed 1 night in Mar 2024
Response from Aleksandra on 4 Apr 2024
5 out of a 5! We sure do appreciate that great score and your taking the time to post it. So happy that your stay with us was a good one and we hope you'll be back again in the very near future!

8/10 Good

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Mar 2024
Response from Aleksandra on 31 Mar 2024
We appreciate your taking the time to post a rating and review. It means a lot to us and to our future guest. We do have a pretty good crew, thank you for saying so! Hoping you'll be back to stay again in the near future.

8/10 Good

Apple, Bloomington

Travelled with family and small children
Disliked: Staff & service
Room looks like not properly wipe down.. have to switch rooms.
Stayed 2 nights in Mar 2024
Response from Aleksandra on 31 Mar 2024
So sorry upon your very late arrival we, you and our front desk, discovered there had been an error in the housekkeping report and we accidentaly assigned you an unprepared room. Thankfully there were clean rooms available to move you to..We do apologize for the obvious inconvience. Hoping you'll be back to try us again.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Party of 5. Visiting with my elderly parents. It was our first time staying here. We had taken the train to glenwood springs. Our return train departure was unfortunately cancelled due to a rock slide on the tracks. The hotel was kind enough to extend the booking for free for an hour while I made alternative arrangements. This was the only suite I saw online with 3 queen beds. Will definitely return!
Stayed 1 night in Mar 2024
Response from Aleksandra on 31 Mar 2024
Thank you for taking the time to post such a nice rating and review. So happy you enjoyed your stay with us and the Super Deluxe room with three queen beds worked well for your family. Hoping you'll be back to stay with us again in the near future.

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
After a 12-hour drive from SoCal, just needed a place to sleep for the night before an early rise to head to a day of skiing in Aspen. This was perfect - not fancy but clean and I got a good night’s sleep for a good price. Would definitely do it again.
Stayed 1 night in Mar 2024
Response from Aleksandra on 28 Mar 2024
So happy your stay was a good one and you had a good comfortable sleep. We appreciate your taking the time to share your experience with and for posting that good review and rating! Hoping you'll stop by again in the near future.

10/10 Excellent

Rondine, Canby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Silver Spruce Inn. It’s very quaint & nice. Staff was very friendly. We walked to and from Iron mountain hot springs and it only took a few mins. Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Aleksandra on 26 Mar 2024
So glad your experience with us warranted a 5 out of 5 rating! We very much appreciate that and your taking the time to post it. Our location is indeed ideal for walking to either hot springs, the Adventure Park or the downtown eating areas. Hoping you'll be back to stay again in the very near future.

8/10 Good

Geena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little outdated but other than that it was great!
Stayed 2 nights in Feb 2024
Response from Aleksandra on 25 Mar 2024
Thank you for taking the time to post a rating/review. We and our future guest appreciate your feedback. At 35+ years young our building is indeed a little older but we are continually updating and remodeling. New roof happening this week! New fireplaces and bathrooms in the Honeymoonrooms last month! We hope you'll be back to stay with us again in the very near future.

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aleksandra on 26 Mar 2024
Thank you for taking the time to post a rating. We very much appreciate it. Hoping you'll be back again in the near future so we can see what we need do to do to improve that rating.

8/10 Good

Douglas

Stayed 4 nights in Mar 2024
Response from Aleksandra on 13 Apr 2024
We appreiate your taking the time to post a rating and it means a lot to our future guest. Hoping we'll see you again in the very near future.

8/10 Good

Judit

Stayed 1 night in Mar 2024
Response from Aleksandra on 12 Apr 2024
Thank you for taking the time to post a rating. We and our future guest appreciate your feedback. Hoping you'll be back to stay with us again in the very near future.

10/10 Excellent

Arianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing service. So clean. Lobed the charm the property has. Close to town and hot springs. Definitely staying here again
Response from Aleksandra on 25 Mar 2024
Thank you for that great rating and your kind words. We very much appreciate it and are so glad your stay with us was a good one. We hope you'll be back to stay with us again in the very near future.

10/10 Excellent

Rupesh

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Good
Stayed 1 night in Mar 2024
Response from Aleksandra on 15 Mar 2024
5 out of 5! We sure do appreciate that good rating and your taking the time to post it. Your feedback is important to us and to our future guest. We hope you'll be back to stay again in the very near future.

8/10 Good

Leo

Stayed 1 night in Mar 2024
Response from Aleksandra on 16 Mar 2024
Thank you for taking the time to post a rating. Your feedback is important to us and to our future guest. Hoping you'll be back to stay with us again in the very near future.

8/10 Good

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aleksandra on 17 Mar 2024
Thank you for taking the time to post a rating. We very much appreciate your feedback and it means a lot to our future guest. Hoping you'll be back to stay with us again in the near future.

10/10 Excellent

Kinza

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were quiet and cozy. We had daily housekeeping which seems to be a rarity lately. The location is fantastic. They are well located for both hot springs, the adventure park and several resteraunts.
Stayed 3 nights in Mar 2024
Response from Aleksandra on 13 Mar 2024
Thank you for that great rating of a 5 out of 5 and your kind words. We very much appreciate it. Hoping you'll be back to visit our town and stay with us again in the very near future.

10/10 Excellent

Valerie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but the owners have taken very good care of it. They were also very sweet and inviting. We won't hesitate to stay here again, it was just one block from our favorite Bavarian breakfast place and very easy walking distance to the hot springs and Adventure Mountain.
Stayed 2 nights in Mar 2024
Response from Aleksandra on 13 Mar 2024
5 out of 5! We sure do appreciate that good rating and your taking the time to post it.Mmmm for sure to the Little Bavarian Resturant! So happy that your stay with us was a good one and we hope you'll be back to stay again in he very near future!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Aleksandra on 13 Mar 2024
5 out of 5 !! What a great rating! We sure do appreciate your taking the time to post it. Glad you had a good stay with us and we hope youll be back in the very near future.

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aleksandra on 13 Mar 2024
5 out of 5 !! Thank you for taking the time to post such a great rating! We very much appreciate it and hope you'll be back to stay with us again in the very near future.

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was very convenient -very near the pool. The room was largeband clean. Decent breakfast.
Stayed 1 night in Mar 2024
Response from Aleksandra on 13 Mar 2024
Thank you for taking the time to post a rating/review. Your feedback is important to us and to our future guest. We hope you'll be back to stay with us again in the very near future.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Aleksandra on 9 Mar 2024
5 out of a 5!! We sure do appreciate that good rating and your taking the time to post it. Hoping you'll be back to stay with us again in the very near future!

10/10 Excellent

Malgorzata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly place
Stayed 4 nights in Feb 2024
Response from Aleksandra on 4 Mar 2024
Thank you for your kind words and that great rating! We sure do appreciate your taking the time to post it. We hope you'll be back to see us again in the very near future.