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Reviews of Yunoshimakan

4.5 out of 5
Yunoshimakan
645 Yunoshima, Gero, Gifu-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 279 out of 462 reviews" "
Rating 8 - Good. 146 out of 462 reviews" "
Rating 6 - Okay. 29 out of 462 reviews" "
Rating 4 - Poor. 5 out of 462 reviews" "
Rating 2 - Terrible. 3 out of 462 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Wonderful experience! A stately & historical large ryokan nested on the eastern hill slope of Gero town. My second stay at this ryokan & will continue to stay there next time I am in Gero. Very good vista of the town in the morning or evening. Very large garden & landscape, with tall tress & seasonal flower trees.or bushes.. a beautiful & varied feast for the eyes & senses if one come at different seasons... Has its own hotel museum to showcase it's checkered history & early artifacts, etc. just like many other ryokans with a long historical tradition. Onsen water is alkaline typical of Gero & has that silky smooth feel. Food & service is good as expected. If one is in Gero, this is a ryokan that one should stay at least one night to experience Gero ambiance..
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellance
Amazing experience. Excellent service. Free shuttle to the hotel upon arrival and departure. Breakfast and dinner included were delicious. Facilities were well maintained. Enjoyed a very relaxing vacation. Can't wait to visit again.
Stayed 1 night in Feb 2020

8/10 Good

Ching Chuan Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room , food and service were fantastic but the rest of the hotel facilities are living in its past glory,
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff. we have had a very great time here
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Mikkelsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speechless with hospitality and food!!
Their hospitality is superb!! Traditional japanese breakfast and dinner in the room were very tasty!! The hida beef shabu shabu was unforgettable! Shout to Suehiro for his top notch service during dinner preparation and his very good english! Staff in reception has also treated us with unforgettable hospitality experience!! We will definitely come back! The Momiji room is definitely worth it, specially the outdoor private onsen bath!!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent famous onsen ryokan visited by two previous emperors. Excellent service, rooms are traditional tatami mat rooms but with nice views of Gero town below and the surrounding greenery. Traditional but with character and Japanese flavour. Dinner and breakfast are set courses and excellent in presentation and flavours. Separate men and women onsen baths have large indoor pools and smaller but very beautiful rock garden style outdoor pools - very relaxing to sit in outdoor pool looking up at the night sky stars.
Stayed 2 nights in Feb 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with lots of traditional Japanese charm
The hotel is surrounded by countless tall trees and we could only breathe fresh air as we arrived. Yunoshimakan is an old-fashioned hotel. "Old-fashioned" isn't used in a negative way, as, after all, this is why we came to stay. Architecturally, this is a very interesting hotel - a historical wooden hotel with seemingly endless carpeted corridors that bring you to different locations in the hotel to gaze out through the windows to its green surroundings and the hills in the distance. We came in May and everything outside was mostly green; I can only try to imagine how the view changes when foliage changes to its autumn colors. Staff members of the hotel were friendly and helpful. Meals were, however, not impressive. I hope there could be options to upgrade them.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is old. Staffs are polite and helpful. It looks beautiful outside. But inside the property, EVERYTHING needed an upgrade a few years ago.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive, personable, caring staffs. Best onsen in Gero.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Manuela, Ravenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing onsen experience
Very good onsen experience, excellent dinner. Highly recommended
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view on high ground . Fantastic stay.
Located on high ground with good view of onsen town below .Great service with many smiles and sumptuous breakfast and dinner together with nice onsen indoor and outdoor provide us with a marvellous stay
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and warm reception given. Beautiful place, quiet, good food.
Stayed 1 night in Feb 2019

8/10 Good

Ho Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Wanladhaphat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good food and highly recommended
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff spoke English and were great at accommodating our requests.
Stayed 1 night in Nov 2018

8/10 Good

Taeyon

Liked: Cleanliness, staff & service, room comfort
It was great Place is Unique and traditional.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best osen ever!!
Quick response. Good service. Dinner was delicious. Overall I had good experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Ryokan in the hills of Gero
Only stayed one night but it was absolutely amazing, the private dinner in the room was beautifully prepared & presented, & served by the excellent & friendly staff. The room was very spacious, very clean & the open air onsen was fantastic! One of the highlights of our trip to Japan will definitely stay here again on our next trip.
Stayed 1 night in Mar 2018

10/10 Excellent

ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YOU’LL REGRET IF YOU DONT STAY HERE!!!
This is definitely the best hotel ( both services and facilities) I have ever stayed in my lifetime. We were driving from Nagoya to Gero for one night stay. Few days before arrival, staff has sent message via hotel.com to confirm arrival and dinner time. When we arrived hotel, there’s 2 gentlemen waiting us outside of the hotel and handled the luggages for us. Then we had two specific staff who serviced us during the stay. The staff has clearly explained to us the hotel’s facilities and prepared hot tea to us. Our room is in traditional building with private outdoor onsen. However, if you can’t get a chance to book a room with private onsen, there are 4 private onsen rooms which are opened for all guests, you can occupy the whole room with your loved one. There r also public indoor and outdoor onsen with view. Dinner and breakfast are delicious, frankly speaking not the “food to die for” but considering the service, staff and whole atmosphere, ill say it has brought the dining experience to the top level. The hotel locates on the top of the “mountain?” which can enjoy the view of Gero. I really like the historical Japanese style architecture, I like everything in this hotel. I’ll def come back! I would also like to take this chance via hotel.com to show our gratitude to Yunoshimakan team. Thank you for taking care of us. You have made our trip more meaningful and you have well represented your country :)

6/10 Okay

Pongsak

Liked: Cleanliness, staff & service, room comfort
Not worth to pay.
Not so friendly with foreign tourists and dinner is very general, not premium as charged.
Stayed 1 night in Mar 2018

8/10 Good

Kwai Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staffs
Stayed 1 night in Feb 2018

10/10 Excellent

zero, Reading, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Traditional Japanese onsen experience
A great experience. Provided with yukata (traditional robe) to wear you are fully immersed in the way of the Japanese onsen. Breakfast and dinner are both a delight though you may recognise few of the foods on offer. Marvellous staff; fantastic location; great hot baths. Thoroughly recommend this place to anyone wanting to experience rather than just see Japan.
Stayed 2 nights in Dec 2017

10/10 Excellent

Yan Yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Michael, cooperstown, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a fairy story...
My wife and I spent two nights here. The onsens were wonderfully hot. I liked the outdoors one best. The meals served in our room were beautiful and Yuki, our hostess, was a very funny, sweet girl who was enthusiastic about Japanese food. We really never left the place for two days, just dawdled around, climbed the hill behind the ryokan and soaked in the onsen twice a day.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Great views! Staff very friendly. Would stay there again.
Stayed 1 night in Jul 2017

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overrated onsen hotel
If you want to stay in overrated hotel, this is may be the best choice. We had tried 8-10 similar price range onsen hotels in Japan, and we can say this is the worst due to the poor services and attitude: 1) Very poor services - Staffs didn't smile and we thought they didn't like guests. Also, they didn't help you to pull out the luggage from the car, and just stood aside to watch you. One staff asked you to choose the yukata in the entrance, but she didn't help you to hold it. These are very basic services and attitude in Onsen hotels. During room dinner section, the staff didn't explain well and when she tidied up the table after the dinner, she was very rude and made lot of noise. I can only say this is a very special experience in Onsen Hotel. Overall, we think this hotel's hardware is ok, very classic onsen hotel. However, their software (staffs services and attitude) is very bad.

10/10 Excellent

Tsz Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel - lots of history and highest standard of Japanese hospitality. Must try. I will be back!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Jeff from Napa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot spring water baths and authentic cuisine.
From the gracious greeting at the train station to the attentive service of the in-room assistant who delivered the meals and provided the 1st cup of hot tea, this was a special Ryokan experience. The view is spectacular and the food is plentiful and delicious.
View of the main tatami room from sitting area
In room bath
Sanctuary in room

10/10 Excellent

beatice , KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money and Beyond!
I fell in love first with the architecture and interior, followed with the hospitality and the facilities. It was an amazing stay and although it is expensive I highly recommend one to at least give it a try for one day. The open air onsen was amazing. The room was comfortable and the meals were so well thought out and delicate it is absolute worth the money to have an experience that had me feeling like a member of the royals in Japan. Highly recommend!

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional onsen hotel, comfortable onsen and great breakfast

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and delicious food! Comfortable room with nice view, have a good experience at Yunoshimakan!

10/10 Excellent

Patrick S M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gem of Gero
wonderful hotel~ great service. Rooms are big. enjoyed the outdoor onsen. hotel provides free shuttle service from train station at interval times. the dinner and breakfast are cultural and interesting~ highly recommend!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private Onsen Bath
Very old building but in good condition. Stayed by the Royal family and the King of Japan before.

10/10 Excellent

W, Melbourne, VIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryokan nestled in the mountain
Exceptional service from even before we arrived. We stayed here during autumn when the place was surrounded by beautiful autumns colours of the mountain. We had a great ryokan experience, excellent room and was also able try both of the outdoor baths. this place is full of old world charm, great place to get away from the bustle of the busy cities in Japan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and quiet.
It was amazing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful hotel and excellent service. Would recommend to anyone wanting to stay in the area.