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Reviews of Hotel Resol Trinity Hakata

4 out of 5
Hotel Resol Trinity Hakata
4-4-10 Nakasu Hakata-ku, Fukuoka, Fukuoka-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1001 reviews" "
Rating 8 - Good. 314 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right in the middle of a drinking area but the rooms was also very quiet. It a 10min walk to Canal City and there are so many restaurants around the area. The Hotel was also very clean and comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

Mary

Travelled with family
Liked: Amenities
The cleanliness in room air conditioning vent is so dirty. I can see the vent with dust and in black color
Stayed 5 nights in Mar 2024

10/10 Excellent

jenny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of great food around the corner. There is 7-11 and family mart down stair. Hotel also has hot springs on the top floor
Stayed 3 nights in Dec 2023

6/10 Okay

Jacqueline, Beaumaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very basic room
Stayed 1 night in Dec 2023

10/10 Excellent

Man Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location for shopping
the location is great, very close to river side and short walking to canal shopping mall. The hot spring on the top floor was great.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Stayed 4 nights at the hotel. Room was comfortable. Within walking distance to the yatai and many restaurants around the area. It's within the red light district so would not recommend it if you have children with you.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Basically it was great. The room was big enough and the bed sheets were cleaned. But the floor wasn't vacuumed. It needed dusting. The spa was affordable. Breakfast was the best of all. The location was convenient enough to visit for Hakata station and Tenjin. But not for family trip at night.
Stayed 1 night in Oct 2023

10/10 Excellent

manho

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You can say it's a good location, but on the other side at night there are lots of ladies standing around the area and looking for customers. If you come with a family, you may feel uncomfortable at night. But the rooftop bath is amazing. Room is nice and clean.

4/10 Poor

Jen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
房間大但牀真係老化，訓得好差。。。
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Ian, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable accommodation that is very conveniently located, almost at the doorstep of the Matsuyama castle and adjacent a major dining and shopping area. Our room was a decent size for two people and quite quiet. The only downside was that the bathroom did not ventilate well so drying hang to dry clothing was slow. The public bath and breakfast area are both on the top floor and have wonderful views. The breakfast selection is quite comprehensive so that meal is a real pleasure when views are taken into account.
Stayed 1 night in May 2023

10/10 Excellent

Chi Wai Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Able to walk to tenjin and hakata in around 15 mintues. And easy access to the fukuoka airport.
Stayed 5 nights in Apr 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Rika, Piedmont

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ａlthough the room was relatively small, it was functional and efficient. I felt pretty comfortable. I really liked the bath kit (towels/jammies in a small bag and slippers) to take to the public bath on the top floor - very thoughful. The top floor bath was fantastic! The lobby on the 13th floor was light and airy, and the breakfast was tasty. The location is super convenient for subway as well as shopping, sightseeing, and night river cruises. I highly recommend the Resol Trinity to anyone visiting Hakata!
Stayed 1 night in Mar 2023

6/10 Okay

Mami

Stayed 1 night in Mar 2023

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transport service ?
Quite disappointed with airport transfer as only starts at 0930am but our flight is 0955am. Requested hotel staff book taxis a day before n on day morning but no taxis available resulting us having to get up early hailing taxis outside 6:15am to be safe as we cannot afford to miss our flight. Suggest hotel engaged a transport company to provide such service to facilitate hotel guests.
Stayed 3 nights in Mar 2023

10/10 Excellent

Chua

Stayed 1 night in Mar 2023

4/10 Poor

Iris

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We arrived at the hotel only to find that there was no parking spots available. Not sure how many parking spots there are in the first place, but if parking is a requirement for you, don’t pick this hotel. Anyhow we ended having to park somewhere 5-10minute walk from the hotel, which meant that we had to travel with our luggages on the street for 5-10minutes, which can be very frustrating and troublesome for families: travelling with toddlers (since you have extra luggages eg pram in the first place). Worst still, the reception is not on the ground floor. So you still had to carry all the suitcases to 13/F to check in - not family-friendly. Also the hotel is right above the red light district. Call girls standing right outside our hotel - definitely not family friendly.
Stayed 1 night in Mar 2023

10/10 Excellent

Mee Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable 1 night stay, good location & great amenities!
Stayed 1 night in Mar 2023

10/10 Excellent

Stephen, APO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, location, bath, and bar downstairs.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Samsam
it was nice to stay here to start my Kyushu Trip, super convenient to access from the Fukuoka airport, and 10 min train to Hakata JR, and close to Tenjo and those street food counters near the river. Location Location Location! The bath area is quiet nice, good enough to try out onsen.
Stayed 1 night in Jan 2023

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photo gallery really presented a true reflection of what this hotel offers. The staff was extremely helpful and welcoming. The location is in the central part of the city even though it is a couple of stations away from Hakata station. The breakfast was also great with both options: Western and Japannese. I highly recommend this place to everyone.
Stayed 1 night in Jan 2023

10/10 Excellent

Suny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and room was so comfy. satisfied with the hotel.
Stayed 1 night in Jan 2023

8/10 Good

Miss

Stayed 2 nights in Aug 2022

8/10 Good

Lourdes

Stayed 1 night in Jul 2022

8/10 Good

SHINJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Hideki

Stayed 1 night in Apr 2022

10/10 Excellent

Shunsuke

Stayed 3 nights in Oct 2021

10/10 Excellent

jaylynn, Passaic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Oct 2021
Response from Yoko Ishimura on 8 Oct 2021
Thank you very much for staying with us. We appreciate your feed back. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best
Stayed 1 night in Jun 2021
Response from ホテルリソルトリニティ博多　石村 on 15 Jun 2021
この度は私共ホテルリソルトリニティ博多をご利用頂きまして 誠に有難うございます。 これからもお客様にご満足してご滞在して頂けるようスタッフのサービスの向上に励み、快適な空間作りとくつろぎをご提供出来るよう努め、精進して参ります。 ぜひ、またのご利用をお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from ホテルリソルトリニティ博多　石村 on 25 Apr 2021
この度は私共ホテルリソルトリニティ博多をご利用頂きまして、誠に有難うございます。 また評価を付けて頂き、感謝申し上げます。 またのご利用を心よりお待ちしております。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious stay
Really enjoyed the stay. Great location, in between Tenjin and Hakata. Price was reasonable and the room was spacious (bigger than most Japanese hotels) and the bed was very comfortable (compared to most Japanese hotels). Staff didn’t speak much English, but still very polite.
Stayed 2 nights in Mar 2021
Response from Yoko Ishimura on 25 Apr 2021
Thank you very much for staying Hotel Resol Trinity Hakata. Thank you very much for posting a review. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very helpful and polite. The rooms is not too small for a Japanese business hotel. The location of the hotel is literally in the center of everything—located right in the center of Nakasu, 3minute walk to Tenjin, and 5minute subway ride to Hakata St. The price is fair for what I get. I am very satisfied with the stay.
Stayed 3 nights in Jan 2021
Response from Yoko Ishimura on 9 Jan 2021
Thank you very much for staying HOTEL RESOL TRINITY HAKATA and writing a review. We look forward to seeing you coming again. Best regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from 石村 on 3 Mar 2020
いつもご利用頂きまして、誠に有難うございます。 これからもご利用頂けるようスタッフ一同、サービスの向上に励み、ご満足頂けるおもてなしが出来るよう一層、励んで参ります。 またのご利用をお待ち申し上げております。

8/10 Good

YYHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stat, close to tenjin, ドンキー, close to stations, ichiran ramen.
Stayed 2 nights in Nov 2019
Response from Y.I on 15 Feb 2020
Thank you very much for staying with us. We appreciate your feedback! We look forward to see you again.

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from 石村 on 17 Feb 2020
いつもご利用頂きまして、誠に有難うございます。 これからも一層、サービスの向上に励み、快適な空間作りに努めて参ります。 またのご来館をお待ち申し上げております。

6/10 Okay

Genta

Business traveller
Liked: Property conditions & facilities
Stayed 3 nights in Dec 2019
Response from 石村 on 2 Jan 2020
この度は、私共ホテルリソルトリニティ博多をご利用頂きまして、誠に有難うございます。 またお客様に選んで頂けるよう魅力的なプランやお得なプラン等、ご案内させて頂きたいと思います。 ご満足してご滞在して頂けるよう私共スタッフ一同、更にサービスの向上に励み、快適な空間作りに努めて参ります。 またのご利用を心よりお待ち申し上げております。

10/10 Excellent

On Nei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a man to stay for a night
Great place for a man to stay for a night. It's a capsule hotel, so not much personal space besides capsule, but lots of open spaces to relax and change. The spa and sauna was very relaxing and used frequently by other guests. The open spaces had a hint of smoke but nothing too offensive.
View of capsules
View of individual capsule
Open area for relaxing
Other side of open area for relaxing
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very conveniently located at the center of Nakasu area. There are a lot of restaurants around it. You don't need to worry where to eat.
Stayed 1 night in Jan 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

Bongcheol

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

??

Stayed 3 nights in Feb 2024

6/10 Okay

Yee Yin

Travelled with group
Liked: Cleanliness, staff & service
理解酒店政策，需要住宿四天才會清潔。不過，我希望下次揀一間每天都會有簡單清潔的住宿。
Stayed 2 nights in May 2024

10/10 Excellent

YASUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
はじめて宿泊しました。 とてもよかったです。
Stayed 2 nights in Apr 2024

8/10 Good

Yee Yin

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, property conditions & facilities
非常に良かった
Stayed 1 night in May 2024

10/10 Excellent

jeong wook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024