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It's a little far from the hustle area so dragging the luggage there was a pain. Besides that, it's good. They had free water fountain so you can refill your bottle if needed. Also they gave us free breakfast, which was nice.
The staff probably language barrier, is unable to connect with foreign customer effectively but they did try their best. Also it would be better if the management could empower them slight discretion to allow early check in (or as soon as the room is available) when foreign customer arrive to hotel early before the usual 3pm local time as it is common some foreign customer carry many luggage and travelong hours and highly likely need a rest or freshen up. This is merely our opinion. Tq
My room was big and clean, all employees were so kind, amenities (public tub, coin laundry) were great, breakfast was excellent, and hotel location was perfect between Hakata Station and Canal City. This will be my go-to hotel when I come back to Fukuoka.
Front staff was very helpful and the Buffett breakfast was great
Verified traveller
Stayed 2 nights in Oct 2023
10/10 Excellent
Chon
11 Oct 2023
Liked: Cleanliness, staff & service
Chon
Stayed 1 night in Sep 2023
10/10 Excellent
Sergio
28 Jul 2023
Liked: Amenities
Good location
Sergio
Stayed 1 night in Jul 2023
6/10 Okay
Rae Sumiko
Travelled with family
24 Jul 2023
My husband has tattoos and was not allowed to use the onsen because of it. This was the main reason we picked this property was to use the onsen. I didn’t use it either because I felt bad that he was being discriminated against because of his tattoos. In America, having a tattoo doesn’t mean you are a criminal.
Close to JR Hakata City where you could try famous Hakata ramen restaurant called Kanetora in Dietos or try a single person hot pot at Motsunabe KITTE Hakata. Right across the street is a 7-Eleven. Breakfast provides a wide range of variety including Japanese and Western style dishes. My favorite is that they serve natto. Laundry is well priced compared to hotels in Tokyo.
The room smells like mold and it's too noisy because it's not soundproof.
joon young
Response from HOTEL HOKKE CLUB Front Hosokawa on 7 Dec 2022
Thank you for using Hotel Hokke Club.Thank you again for taking the time to post this while you are busy.We apologize for any inconvenience caused during your stay.If you have trouble with the smell of the room, noise, etc.,We will change the room in the future.Please ask at the front desk.We look forward to your continued support of the Hotel Hokke Group (including the Almont Group).We are looking forward to seeing you again.
Thank you for staying with us.We are very happy to receive your compliments.We will continue to strive to improve our services.looking forward to seeing you coming again.
Good location. Walking distance to shopping areas. Public bus to airport around the corner outside hotel. Nice onsen. Good breakfast. Value for money. Will definitely come again.
Verified traveller
Stayed 4 nights in Jan 2020
Response from Hotel Hokke Club Fukuoka CHAE. on 12 Jan 2020
Thank you very much for staying at Hotel Hokke Club Fukuoka.
Also Thank you for choosing our hotel for this time trip.
We would like to glad your comment and Our staffs feel pretty thankfully after check it.
As your comment, We are located within walking distance of Hakata Station, many restaurants and shopping centers.
And There is busstop to go to sightseeing spots. If you need help to go to there, feel free to ask us when you come to here again.
And, Thank you for the comment of Breakfast buffet and Hot spring.
We will make effort every day to improve the service quality for our customers that can be stay more comfortable.
We look forward to visiting you again at our hotel.
Thank you very much.
Best Regards,
Hotel Hokke Club Fukuoka CHAE.
Response from Hotel Hokke Club Fukuoka CHAE. on 9 Jan 2020
Thank you very much for staying at Hotel Hokke Club Fukuoka. Also Thank you for choosing our hotel for this time trip. We would like to glad your score and Our staffs feel pretty thankfully after check it. We will make effort every day to improve the service quality for our customers that can be stay more comfortable. We look forward to visiting you again at our hotel. Thank you very much. Best Regards, Hotel Hokke Club Fukuoka CHAE.
Friendly and professional front desk staff made my worries go away.
Verified traveller
Stayed 3 nights in Dec 2019
Response from Hotel Hokke Club Fukuoka CHAE. on 22 Dec 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka.
Also Thank you for choosing our hotel for this time trip.
We would like to glad your comments and Our staffs feel pretty thankfully after read it.
Did you use Hot spring on BF1 when you staying here? How about Breakfast buffet?
That is a good point of our hotel and Popular from various foreign guests.
If you have a trip again to Fukuoka, please have all of them.
We will make effort every day to improve the service quality for our customers that can be stay more comfortable. We look forward to visiting you again at our hotel.
Thank you very much.
Best Regards,
Hotel Hokke Club Fukuoka CHAE.
Excellent location, just 6-7 minutes from the Hakata Station. A lot of shopping and food options within the walking distance. Public transportation is within minutes from the Hotel. Room was surprisingly spacious in comparison to other Japanese hotels.
Pankaj
Stayed 2 nights in Nov 2019
Response from Hotel Hokke Club Fukuoka HYUGA on 7 Dec 2019
Thank you for staying at Hotel Hokke Club Fukuoka this time. As you say, the hotel is within walking distance of Hakata Station, restaurants and shopping centres. You can also go to sightseeing spots by bus nearby. The entire staff will strive to improve the service and quality with the aim of creating a hotel where customers can spend more comfortably. We look forward to seeing you again. Hotel Hokke Club Fukuoka Hyuga
solid business hotel. excellent breakfast. reception desk is very helpful.
Verified traveller
Stayed 1 night in Nov 2019
Response from Hotel Hokke Club Fukuoka HYUGA on 25 Nov 2019
Thank you for staying at Hotel Hokke Club Fukuoka this time. Thank you again for your compliments regarding breakfast and staff. The hotel offers a buffet of Japanese, Western and Chinese specializing in Fukuoka's local cuisine. We would appreciate it if you can enjoy it the next time you stay. We look forward to seeing you again. Hotel Hokke Club Fukuoka Serina Hyuga
Great location!
Clean, wide room, comfortable bed.
Good and rich breakfast
Verified traveller
Stayed 2 nights in Nov 2019
Response from Hotel Hokke Club Fukuoka CHAE. on 9 Nov 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. Also Thank you for choosing our hotel for this time trip. We would like to glad your comments and Our staffs feel pretty thankfully after read it. Did you use Hot spring on BF1? Hot spring also good point of our hotel. If you have a trip again to Fukuoka, please have all of them once again. We will make effort every day to improve the service quality for our customers that can be stay more comfortable. We look forward to visiting you again at our hotel. Thank you very much. Best Regards, Hotel Hokke Club Fukuoka CHAE.
Response from Hotel Hokke Club Fukuoka HYUGA on 28 Oct 2019
Thank you for staying at Hotel Hokke Club Fukuoka this time. Thank you again for your high evaluation. Could you use the public bath this time? Our baths are effective in relieving fatigue. We hope you will heal your travel fatigue. We look forward to seeing you again. Thank you very much for your contribution this time. Hotel Hokke Club Fukuoka Serina Hyuga
Response from Hotel Hokke Club Fukuoka CHAE. on 12 Oct 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. Also Thank you for choosing our hotel for this time trip. We would like to glad your score and Our staffs feel pretty thankfully after check it. We will make effort every day to improve the service quality for our customers that can be stay more comfortable. We look forward to visiting you again at our hotel. Thank you very much. Best Regards, Hotel Hokke Club Fukuoka CHAE.
Response from Hotel Hokke Club Fukuoka CHAE. on 7 Oct 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. Also Thank you for choosing our hotel for this time trip. We would like to glad your score and Our staffs feel pretty thankfully after check it. We will make effort every day to improve the service quality for our customers that can be stay more comfortable. We look forward to visiting you again at our hotel. Thank you very much. Best Regards, Hotel Hokke Club Fukuoka CHAE.
I walked from Hakata station, it wasn't too far and it was easy to find.
I arrived there too early but no problem as I could spend some time at nearby Canal City where I could do shopping, have something to eat and see a film. Check in was very smooth. I liked the large and clean bath on the basement. Breakfast was very good with many choices of dishes and at check out I was given a very good advice of taking a direct bus from a nearby stop to the Fukuoka Airport International Terminal, rather than taking underground train and transfer bus. Overall I was very happy to stay there.
Verified traveller
Stayed 1 night in Jul 2019
Response from Hotel Hokke Club Fukuoka on 5 Aug 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. Also, I would like to thank you again for giving me many compliments. As you say, the hotel is about a 7-minute walk from Canal City, where you can shop and dine. There are also a few restaurants in the area and maps are also available, so please call the front desk staff next time you stay. Thank you for posting during this busy time. All staff are looking forward to your next visit. Hotel Hokke Club Fukuoka Serina Hyuga
The hotel is well situated, near the station and underground so convenient to get around. The staff were lovely and very helpful. The room was very compact but clean.
Verified traveller
Stayed 2 nights in Jul 2019
Response from Hotel Hokke Club Fukuoka CHAE. on 20 Jul 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka.
Also Thank you for choosing our hotel for this time trip.
We would like to glad your comments and Our staffs feel pretty thankfully after read it.
Our hotel has a good location in Hakata area as your comment. And All our members friendly to Guest do our best for them.
Room size is a little bit compact but every japanese hotel size like that, Replace we do our best keep to clean in room.
However, Did you get Breakfast buffet & Hot spring ?
Breakfast buffet & Hot spring is also popular from our guest.
If you have a trip again to Fukuoka, please have all of them once again.
We will make effort every day to improve the service quality for our customers that can be stay more comfortable.
We look forward to visiting you again at our hotel.
Thank you very much.
Best Regards,
Hotel Hokke Club Fukuoka
CHAE.
Clean. Onsen is quite new and clean. Breakfast is good.
Wolfe
Stayed 1 night in Jul 2019
Response from Hotel Hokke Club Fukuoka CHAE. on 20 Jul 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka.
Also Thank you for choosing our hotel for this time trip.
We would like to glad your comments and Our staffs feel pretty thankfully after read it.
We do our best to keep clean to our hotel. Thank you very much. And Breakfast buffet & Hot spring is also popular from various foreign guests. and They always told us good condition it as your comment.
If you have a trip again to Fukuoka, please have all of them once again.
We will make effort every day to improve the service quality for our customers that can be stay more comfortable.
We look forward to visiting you again at our hotel.
Thank you very much.
Best Regards,
Hotel Hokke Club Fukuoka
CHAE.
Response from Hotel Hokke Club Fukuoka on 19 Jul 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. Also, please post while busy, thank you again. Our private bath is an artificial hot spring that is effective for relieving fatigue and stiff shoulders. I hope you can heal your travel fatigue. We look forward to seeing you again. Hotel Hokke Club Fukuoka Serina Hyuga
nice and convenient, great location and nice for the price
Verified traveller
Stayed 1 night in Jul 2019
Response from Hotel Hokke Club Fukuoka CHAE. on 16 Jul 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka.
Also Thank you for choosing our hotel for this time trip.
We would like to glad your comments and Our staffs feel pretty thankfully after read it.
Our hotel has a good location in Hakata area and pretty good condition for the price as your comment.
Thank you very much.
How about Breakfast buffet & Hot spring? Did you get it?
There are also popular from various foreign guests.
If you have a trip again to Fukuoka, please have all of them once again.
We will make effort every day to improve the service quality for our customers that can be stay more comfortable.
We look forward to visiting you again at our hotel.
Thank you very much.
Best Regards,
Hotel Hokke Club Fukuoka
CHAE.
Walk to Hakata Station, Canal City in less than 15 minutes. Hotel have no parking but have several public parking around.
Wolfe
Stayed 1 night in Jul 2019
Response from Hotel Hokke Club Fukuoka on 11 Jul 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. Also, please post while busy and thank you again. As you say, you can walk to Canal City. In addition, since there is no partner parking lot, we will guide nearby coin parking. We also have maps of nearby restaurants, so please feel free to contact us next time. We look forward to seeing you again. Hotel Hokke Club Fukuoka Serina Hyuga
The room was nice and I really appreciated the in room refrigerator. We also bought their breakfast each day. It was very good with plenty of food to choose from. I would recommend it. The facility had a washer and dryer on the premises. You don’t need to worry about laundry detergent as it is part of the was cycle. I was surprised about that. What surprised me was the beautiful ladies Onsen it was so nice to end the day of walking for miles to relax this way. There is an area that feels like a beauty shop, stations with hair dryers, facial supplies, hair ties, and all sorts of goodies. It was not really advertised as part of the hotel. I am so glad we found it. The staff was very attentive. I would go their again when traveling to Fukuoka.
Verified traveller
Stayed 2 nights in May 2019
Response from Hotel Hokke Club Fukuoka Hyuga on 29 Jun 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. Also, I am very happy to hear many compliments about the bath and breakfast. I am glad to see how the guests were able to relax during the stay. We will strive to improve the service and quality of our staff so that customers can spend more comfortably the next time they visit Fukuoka. We look forward to seeing you again. Hotel Hokke Club Fukuoka Serina Hyuga
Great location, amazing staff. Will definitely come back again next time.
Billy
Stayed 4 nights in Jun 2019
Response from Hotel Hokke Club Fukuoka CHAE on 26 Jun 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka.
Also Thank you for choosing our hotel for this time trip.
We would like to glad your comments and Our staffs feel pretty thankfully after read it.
Our hotel has a good location in Hakata area as your comment.
Breakfast buffet & Hot spring is also popular from various foreign guests.
If you have a trip again to Fukuoka, please have all of them.
We will make effort every day to improve the service quality for our customers that can be stay more comfortable.
We look forward to visiting you again at our hotel.
Thank you very much.
Best Regards,
Hotel Hokke Club Fukuoka
CHAE.
Great service and cleanliness, the breakfast was good with a variety of Japanese food and dessert was served. The only drawback is the location, it takes 15 mins to Hakata station.
Verified traveller
Stayed 1 night in Jun 2019
Response from Hotel Hokke Club Fukuoka CHAE on 26 Jun 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka.
Also Thank you for choosing our hotel for this time trip.
We would like to glad your comments and Our staffs feel pretty thankfully after read it.
Breakfast buffet & Hot spring is also popular from various foreign guests.
If you have a trip again to Fukuoka, please have all of them once again.
We are sorry that we located Approximately 15 minutes on foot from Hakata Station.
But It`s a convenient location for sightseeing and business since it is in the center of Hakata, easy to access to Nagasaki, Oita, Yufuin and Beppu.
Please enjoy It, next your trip to Kyushu.
We will make effort every day to improve the service quality for our customers that can be stay more comfortable.
We look forward to visiting you again at our hotel.
Thank you very much.
Best Regards,
Hotel Hokke Club Fukuoka
CHAE.
Like: Staff welcome you whenever you return. Check out quickly without waiting in queue.
Dislike: I'm 1.83m so the blanket is not fully covered that is not so comfortable in an aircon room overnight. A few more inches long will be great. Also, I booked a single room with one pillow, if one more pillow is available that could put on the back for watching TV will be much better. Thanks.
Verified traveller
Stayed 5 nights in Jun 2019
Response from Hotel Hokke Club Fukuoka CHAE. on 26 Jun 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka.
Also Thank you for choosing our hotel for this time trip.
We would like to glad your comments and Our staffs feel pretty thankfully after read it.
We are sorry that all blanket size is same. Sorry for inconvenience.
And we prepare to extra pillow for guest like you. If you have a trip to Fukuoka again, Feel free to ask our staff.
We will ready for you.
We will make effort every day to improve the service quality for our customers that can be stay more comfortable.
We look forward to visiting you again at our hotel.
Thank you very much.
Best Regards,
Hotel Hokke Club Fukuoka
CHAE.
Clean, has coin washing machine & dryer which made our stay a lot more convenient & cheap with our laundries. Location is OK, right in between Hakata Station and Canal shopping centre about 10-15 minutes walk to each location. If you come from Fukuoka feiry port, you can catch the number 19 bus and the nearest bus stop is about 3 minutes walk.
Mark
Stayed 3 nights in May 2019
Response from Hotel Hokke Club Fukuoka on 11 Jun 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. Also, as you say, the hotel has a washing machine and a dryer. We hope you can use it for your laundry while traveling. In addition, Hakata Station is within walking distance, and there is a bus stop nearby, making it easy to access. Thank you for posting during this busy time. All staff are looking forward to your next visit. Hotel Hokke Club Fukuoka Serina Hyuga
About 15 minutes walk from Hakata Station. There's a 7-Eleven across the hotel. Staff are polite, efficient. Room squarish, compact, suitable for small built travellers. Room service excellent.
Verified traveller
Stayed 4 nights in May 2019
Response from Hotel Hokke Club Fukuoka on 24 May 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. Thank you again for your compliments. Could you use the bath this time? Our hotel's bath is an artificial hot spring that is effective for shoulder stiffness and fatigue recovery. I hope you can heal your travel and work fatigue. We look forward to seeing you again from our employees. Hotel Hokke Club Fukuoka Serina Hyuga
Location is very good, room is very comfortable, I like the lighting in the room.
Horn
Stayed 3 nights in Apr 2019
Response from Hotel Hokke Club Fukuoka on 12 May 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. Also, I would like to thank you for the compliments regarding the location and rooms. At our hotel, we use bright ceiling lights. I am pleased that you were satisfied. We will strive to improve the quality of our staff so that our customers can stay comfortable in the future. We look forward to seeing you again. Hotel Hokke Club Fukuoka Serina Hyuga
Response from Hotel Hokke Club Fukuoka on 9 May 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. Also, I would like to thank you again for posting while I am busy. Could you use the bath this time? Our hotel's bath is a population hot spring that is effective for shoulder stiffness and fatigue recovery. If you come to Fukuoka next time, I hope you can use it. We look forward to seeing you again. Hotel Hokke Club Fukuoka Serina Hyuga
All great except for no safety box. All the staffs were wonderful.
Ken
Stayed 2 nights in Apr 2019
Response from Hotel Hokke Club Fukuoka Hyuga on 16 Apr 2019
Thank you very much for staying at Hotel Hokke Club Fukuoka. We are sorry for the inconvenience caused by safetybox. I will consider it as a future study subject. Thank you for your compliment regarding the staff. In the future, we will strive to improve service and quality, encouraging customers' words. We look forward to seeing you again. Hotel Hokke Club Fukuoka Hyuga