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Reviews of Motel 6 Fort Worth, TX – I-35 & I-20

2.5 out of 5
Motel 6 Fort Worth, TX – I-35 & I-20
6450 South Freeway, Fort Worth, TX

Reviews

7.8

Good

Rating 10 - Excellent. 375 out of 883 reviews" "
Rating 8 - Good. 259 out of 883 reviews" "
Rating 6 - Okay. 93 out of 883 reviews" "
Rating 4 - Poor. 60 out of 883 reviews" "
Rating 2 - Terrible. 96 out of 883 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Audriana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean. Random people walking around all night. Unsafe
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Audriana,I am very sorry to hear that we could not meet your expectations. My apologies for the problems you experienced. Our team will resolve the issues as quickly as possible. We will ensure that you have a pleasant stay next time. I look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Poor

Gervais

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Gervais,Thank you for sharing your feedback. We're glad you appreciated the convenient location and comfortable beds. However, we apologize for the noise disturbances and cleanliness issues you experienced. Rest assured, we take these matters seriously and will address them promptly to improve our services. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely,Hotel Manager

8/10 Good

Amy

Travelled with family
Disliked: Amenities
The rooms are very spacious and the bathroom mirror is fantastic for doing makeup (my girls had a dance competition). Their is no pool or gym or breakfast. The coffee is bad with powdered creamer and Splenda offered only. If you order Uber eats make sure you tell them Motel 6 because there is a Super8 at the same address and it's in front. The parking lot is well lit but there was a lot of people loitering. I would stay again for the price and nice rooms but this is a no frills hotel.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 13 Apr 2024
Hello Amy,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

2/10 Terrible

Kenneth

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Manager on 11 Apr 2024
Dear Kenneth,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Room was gorgeous & clean!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 3 Apr 2024
Dear Lorri,Thank you for your positive review! We're delighted to hear that you enjoyed your stay and found our hotel nice, with a gorgeous and clean room. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic experience in the future.Sincerely,Hotel Manager

10/10 Excellent

Anthony

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 21 Apr 2024
Dear Anthony,Thank you for rating your stay with us as a perfect 5 out of 5! We're delighted that you had such a wonderful experience. If there's anything specific you loved about your stay or if you have any feedback to share, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

6/10 Okay

tiara

My biggest issue was that the property hallways smells like animal piss. That was a big deal for me. Room wasn't too bad considering...
Stayed 4 nights in Mar 2024
Response from Hotel Manager on 27 Mar 2024
Dear Tiara,Thank you for your feedback. We apologize for any unpleasant odors you encountered in the property hallways. Rest assured, we take cleanliness and hygiene seriously, and we will address this issue promptly to ensure a more pleasant environment for our guests. We're glad to hear that your room was satisfactory overall. Your input helps us improve, and we hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

2/10 Terrible

Ole

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 15 Apr 2024
Hello Ole,Thanks for the stay, but sad to see the single star. My apologies for all the inconveniences you experienced. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager.

6/10 Okay

Darrell

Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 Apr 2024
Dear Darrell,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

4/10 Poor

Susan

Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The room was listed as non-smoking, but someone had definitely smoked in the room. There was a plastic bag wrapped around the smoke detector to prevent from being set off. The lobby had a smoky smell & was dirty. The area didn't feel very safe, I would definitely stay somewhere else if i needed to stay in the area again.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 7 Mar 2024
Dear Guest,We sincerely apologize for the unpleasant experience you had during your stay. It is disheartening to hear about the smoking-related issues in the room and the overall cleanliness concerns in the lobby. We take these matters seriously, and rest assured, we will investigate and address them with our team to prevent similar occurrences in the future. Your safety and comfort are our top priorities, and we regret that we fell short during your stay. If there's anything specific you'd like to share or if there are ways we can make amends, please feel free to let us know. We appreciate your feedback, and we hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Manager

2/10 Terrible

Karen, Bedford

Refused service
Stayed 1 night in Feb 2024
Response from Hotel Manager on 29 Feb 2024
Dear Guest,We sincerely apologize for the experience you had, and we regret any inconvenience caused by the refusal of service. This is not in line with our standards, and we take such matters seriously. Please be assured that we will investigate this issue and take appropriate action to ensure it does not happen again. We value your feedback, and we hope you will consider giving us another chance to provide you with the service you deserve.Sincerely,Hotel Manager

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 24 Feb 2024
Hello Chris,Thanks for the stay, but sad to see the single star. My apologies for all the inconveniences you experienced. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager.

6/10 Okay

Regina Susanne, Katy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Hotel Manager on 21 Feb 2024
Dear Regina,Thank you for your stay and the three stars. From an improvement point of view, we look for specific comments about what you liked and not. You will have a better experience next time.Sincerely,Hotel Manager.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Hotel Manager on 28 Jan 2024
Dear Daniel,Thank you for providing a perfect score of 5 out of 5 on Expedia! We're pleased to hear that your experience was good. If there are any specific aspects you particularly enjoyed or if you have any suggestions for improvement, please feel free to share. Your feedback is important to us, and we look forward to hosting you again.Sincerely,Hotel Manager

2/10 Terrible

Mia

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
People let their dogs bark for hours. Smells like straight pee and cigarettes…. Found a dirty used towel towel in my room when I checked in.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 23 Jan 2024
Dear Guest,We appreciate your feedback and apologize for the inconveniences you encountered. We're sorry for the disturbance caused by barking dogs and the unpleasant odor. Your comments about the dirty towel are concerning, and we will address this issue immediately. Thank you for bringing these matters to our attention.Sincerely,Hotel Manager

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, comfortable accommodations, and convenient location.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 22 Jan 2024
Dear Guest,Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed our exceptional service, comfortable accommodations, and convenient location. Providing a great experience for our guests is our top priority, and we are glad we could meet your expectations. If you have any suggestions for improvement or specific preferences for your future stays, please feel free to share. We look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Manager

2/10 Terrible

Kenneth

Stayed 1 night in Jan 2024
Response from Hotel Manager on 22 Jan 2024
Dear Guest,Thank you for taking the time to share your experience. We're disappointed to learn that your stay did not meet your expectations. Your feedback is important to us, and we apologize for any inconvenience you may have encountered. If there are specific details or concerns you would like us to address, please provide more information. We value your input and will use it to improve our services. We hope to have another chance to provide you with a more positive experience in the future.Sincerely,Hotel Manager

6/10 Okay

DEREK, BATON ROUGE

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Check-in process was fast. Lotta shady people hanging in and around the property. Although I chose a non-smoking room, I smelt tobacco and mariijuana smoke ALL throughout my stay both in the hallways and in my room, which was really uncomfortable Bathroom and floors were clean. Apart from the occasional shouts it was okay.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 17 Jan 2024
Hello Derek,Thank you for your stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.

8/10 Good

Helen

Stayed 2 nights in Jan 2024
Response from Hotel Manager on 17 Jan 2024
Hello Helen,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay, looking at the four stars. Please give us your specific comments, if any, for improving our services. Guest satisfaction is our priority. Please stay with us again.Sincerely,Hotel Manager.

2/10 Terrible

Joni

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel
There was a party going on all night. There is a cap on the bathroom floor that looks like it was from gatorade or something plus dirt in the corners. The walls and doors are damaged and a couple somewhere very near our room is having a knock down drag out fight. That's what $80 got us . . . It was a terrible night. I could smell cigarettes. The smoke alaem in our room was covered with a plastic bag, pretty sure thats not code. In the morning we killed a cockroach crawling across the floor. 100% i do not recommend to anyone to stay here. The place needs to be shut down.
Covered smoke alarm
Stayed 1 night in Jan 2024
Response from Hotel Manager on 13 Jan 2024
Dear Joni,We sincerely apologize for the unacceptable experience you had during your stay. Your feedback is deeply concerning, and we are taking immediate action to address the issues you've highlighted. Our team will thoroughly inspect and rectify the cleanliness, maintenance, and noise concerns.Sincerely, Hotel Manager

8/10 Good

Helen

Stayed 5 nights in Jan 2024
Response from Hotel Manager on 12 Jan 2024
Dear Helen,Thank you for your 4 out of 5 rating on Expedia. We appreciate your feedback. If there are specific areas where we can improve to make your next stay even better, please let us know. Your satisfaction is important to us, and we look forward to the opportunity to serve you again.Sincerely,Hotel Manager

2/10 Terrible

Suzanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolute no.
Um. The photos online look nice. From the outside it looks really nice for a motel 6. Once you get inside you’re doomed. The room had black slime all over the walls of the tub and floors. Smells like cigarette smoke inside bad. Towels had grass and sticks in them. The fridge and microwave isn’t even on a table just on the ground. Nasty. Do not recommend.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 10 Jan 2024
Dear Guest,We appreciate your positive comments on our exterior. However, we sincerely apologize for the issues you encountered during your stay. Your feedback is valuable, and we take cleanliness and guest satisfaction seriously.Rest assured, we are addressing the concerns you've raised to ensure a more pleasant experience for our guests. We apologize for any inconvenience and appreciate your candid feedback.Sincerely,Hotel Manager

8/10 Good

Neriah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay for the price point .
Stayed 1 night in Dec 2023
Response from Hotel Manager on 10 Jan 2024
Dear Neriah,Thank you for choosing to stay with us, and we appreciate your positive feedback. We're delighted to hear that you had a nice stay, especially considering the value we aim to provide.If there's anything specific you enjoyed or if you have any suggestions for areas of improvement, please let us know. We value your input and look forward to welcoming you again in the future.Sincerely,Hotel Manager

2/10 Terrible

Alana

Disliked: Staff & service, amenities, property conditions & facilities
This hotel should be shut down for health code and fire violations. The smoke detectors are covered with plastic and the end doors are locked and cannot be accessed from the inside out. I have seen other reviews where management has responded and yet nothing has ever been done.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 10 Jan 2024
Dear Guest,We sincerely apologize for any concerns you had during your stay. Your feedback is crucial for our improvement, and we take your comments seriously. Rest assured, we are investigating the issues you raised and will address them promptly to ensure the safety and comfort of our guests.If you have further details or would like to share more information, please feel free to reach out to us directly. Your satisfaction and well-being are our top priorities.Sincerely,Hotel Manager

4/10 Poor

Renee

Stayed 1 night in Jan 2024
Response from Hotel Manager on 10 Jan 2024
Dear Renee,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Your input is valuable to us, and we will use it to address areas that need improvement.If there are specific details you would like to share or if you have any suggestions for how we can enhance our services, please feel free to let us know. We strive to provide the best possible experience for our guests and appreciate your insights.Sincerely,Hotel Manager

10/10 Excellent

Princesitaa

Stayed 1 night in Dec 2023
Response from Hotel Manager on 10 Jan 2024
Dear Princesitaa,Thank you for the wonderful 5-star rating! We're thrilled to hear that you had a great experience during your stay. If you have any specific feedback or if there's anything we can do to make your next visit even better, please feel free to share.We appreciate your positive review and look forward to hosting you again.Sincerely,Hotel Manager

8/10 Good

Emmanuel

Stayed 1 night in Dec 2023
Response from Hotel Manager on 31 Dec 2023
Dear Emmanuel,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you again for choosing our hotel and we hope to see you again soon!Sincerely,Hotel Manager

2/10 Terrible

CHRISTOPHER, Island Lake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is newer but the facility isn’t taken care of. The carpet has stains and sticky. The shower was dirty and there are visible roaches and other insects in the room.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on 28 Dec 2023
Dear Christopher,I sincerely apologize for all the inconveniences during your recent stay with us. Let me assure you that we take these matters very seriously and are addressing them on priority. We truly value your business and hope that you will give us another chance the next time you are here.Sincerely,Hotel Manager

2/10 Terrible

Ted

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The staff was extremely rude. The room smoke detector was covered with a plastic bag making it inoperable. When I asked to have it fixed they told me to do it myself. The whole place smelled of marijuana. The microwave did not work. We asked to have it replaced three times and were told we could bring our food to the desk so they could heat it in the office. They did not clean daily and refused to bring towels. Required me to go to desk to get my own towels. Worst hotel in South Fort Worth.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 26 Dec 2023
Dear Ted,It is very disappointing to learn of the bad impression you made with the state of your accommodations. It is pretty serious, and we never condone things such as marijuana in our hotel or on our premises. We provide a safe experience, and the safety of our guests is our first priority. The matter will be investigated and strictly acted upon. Already, the security and staff have been alerted to be more proactive and seriously listen to and verify the claims if any suspicious activities are going on around the premises, as we are against such acts. Also, I noted all the issues mentioned and will be addressing them to the concerned departments. We request your understanding and continued patronage.Sincerely,Hotel Manager

2/10 Terrible

Ted

Stayed 3 nights in Dec 2023
Response from Hotel Manager on 15 Jan 2024
Dear Ted,We're sorry to see your 1 out of 5 rating on Expedia. We sincerely apologize if your stay did not meet your expectations, and we would like to understand more about the issues you encountered. Your feedback is valuable, and we are committed to addressing any concerns you may have had. If there's anything specific you would like to share or discuss, please feel free to reach out. We appreciate your input and hope to have the opportunity to make amends.Sincerely,Hotel Manager

2/10 Terrible

Ted

Stayed 3 nights in Dec 2023
Response from Hotel Manager on 15 Jan 2024
Dear Ted,We're sorry to see your 1 out of 5 rating on Expedia. We sincerely apologize if your stay did not meet your expectations, and we would like to understand more about the issues you encountered. Your feedback is valuable, and we are committed to addressing any concerns you may have had. If there's anything specific you would like to share or discuss, please feel free to reach out. We appreciate your input and hope to have the opportunity to make amends.Sincerely,Hotel Manager

2/10 Terrible

Fred

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uncomfortable and unclean.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 31 Jan 2024
Dear Fred,We sincerely apologize for the discomfort and cleanliness issues you encountered. Your feedback is invaluable, and we are committed to addressing and improving the areas that fell short of your expectations. If you have specific details or additional concerns you would like to share, please contact us directly. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities
Everything was good 👍
Stayed 1 night in Dec 2023
Response from Hotel Manager on 12 Dec 2023
Dear Jesse,Thank you for your feedback! We're glad to hear that everything was good during your stay. We appreciate your input and hope to host you again in the future!Sincerely, Hotel Manager

4/10 Poor

Susie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the fact that they let us into our room a bit early. We didn't like the fact that the bathroom in the lobby was a terrible mess, the yard around the building was nice and green but covered in dog poop because there were no designated areas for dogs and no doggie bags handy for people to use. I liked that it was well lit. But the ultimate terrible part was this morning when we got ready to leave at around 5:30am. Apparently a man and woman got into a fight in the parking lot. The man dragged the woman into the hotel lobby, dragged her to the elevator and began punching her in the face as they entered the elevator. We begged the night manager to call the police which he assured us he would do, but they had not arrived when we left. We think the guy took her to room 315 because his yelling included that room number.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 20 Nov 2023
Dear Susie,We are deeply sorry to hear about the disturbing incident you witnessed during your stay. The safety and well-being of our guests are our top priorities, and we take such matters very seriously. We appreciate your prompt reporting of the situation to our staff, and we will be conducting a thorough investigation into the matter. Please be assured that appropriate actions will be taken. We apologize for any discomfort this may have caused you and appreciate your understanding.Sincerely, Hotel Manager

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities
When we entered the "lobby" of the Motel 6, the hotel clerk was behind what appeared to be a wall of bulletproof glass. There was nothing else in the "lobby". We immediately got our safety guard up.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 13 Nov 2023
Dear Mary,We apologize if the initial impression of our lobby raised concerns. Our commitment is to provide a safe and welcoming environment for all guests. We appreciate your feedback and will consider how we can improve the overall atmosphere of our lobby to ensure a more positive and comfortable experience for our guests. We value your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Good

Jose H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on 14 Nov 2023
Dear Guest,Thank you for taking the time to share your rating. We're delighted to see that you had a positive overall experience. If you have any specific feedback or suggestions on how we can improve and make your next stay even better, please feel free to share. We value your input and hope to welcome you back in the future.Sincerely,Hotel Manager

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 13 Nov 2023
Hello Crystal,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay, looking at the four stars. Please give us your specific comments, if any, for improving our services. Guest satisfaction is our priority. Please stay with us again.Sincerely,Hotel Manager.

2/10 Terrible

R

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on 9 Nov 2023
Dear R ,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager

8/10 Good

Crystal, new braunfels

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on 6 Nov 2023
Dear Crystal,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

8/10 Good

Landy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Good hotel for the price. Bed was comfortable. Walls are kind of thin, so bring earplugs, in case the room above you falls asleep with the TV too loud. Area is not greatest, but I didn't actually see anything of concern.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 31 Oct 2023
Dear Guest,Thank you for the stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.

4/10 Poor

MELINDA

Travelled with partner
Disliked: Staff & service, amenities
I like that it was close to our event but I did not like that it was dirty and smelled like smoke after I got a non smoking room
Stayed 1 night in Oct 2023
Response from Hotel Manager on 30 Oct 2023
Dear Melinda,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We will definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager

6/10 Okay

Maria

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 5 Nov 2023
Dear Maria,Thank you for your stay and the three stars. From an improvement point of view, we look for specific comments about what you liked and not. You will have a better experience next time.Sincerely,Hotel Manager.

8/10 Good

LILIANA, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2023
Response from Hotel manager on 28 Oct 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

8/10 Good

Ronna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay!
Motel 6 isn't my first choice but I thought what the heck I'll give them a shot and I would definitely stay again!
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 24 Oct 2023
Dear Ronna,Thank you. It is great to hear that you enjoyed your stay with us. We always love to be connected with our guests and provide the best possible service. We strive to better ourselves in all areas of hospitality. We will see that your next visit is even more pleasant.Sincerely,Hotel Manager.

2/10 Terrible

Eugene

Disliked: Staff & service
Check in was horrible even though we had a reservation.....he put me in a disabled room (didn't ask for one) so when I took a shower the restroom looked like a swimming pool 😯
Stayed 1 night in Oct 2023
Response from Hotel Manager on 24 Oct 2023
Hello Eugene,I am sorry to learn about all the inconveniences you had during the stay.My sincere apologies We care about your experience. Your comments are important for us.The problem areas will be investigated to take appropriate actions. Request your understanding and reconsideration to visit.Truly Yours,Hotel Manager.

2/10 Terrible

JERRY

Travelled with family
Disliked: Staff & service, property conditions & facilities
Sheets had blood stains, towels had hair, the hallways smelled like weed and the elevator and room smelt like cigarettes. A fire alarm went off for one minute at 4am then stopped with no notifications
Stayed 1 night in Oct 2023
Response from Hotel Manager on 22 Oct 2023
Dear Jerry,My apologies for whatever inconveniences you had with the stay. This is not at all a regular feature of our hotel and something has gone wrong. We will investigate and based on that will take all possible steps to prevent such an experience to any guest. Guest reviews are serious for us and thank you for your understanding.Sincerely,Hotel Manager.

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Surprised
The motel is being remodeled which is great. There was no furniture in the lobby for guests to sit. Got to the room and there was no furniture to sit. No luggage rack, hangers, or iron. Room was very clean. Bed was very comfortable.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 16 Oct 2023
Hello Robert,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and also the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. Looking forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No best meal of day.
Clean. No problems. While website stated breakfast was included, there was none. (Needs to be corrected on site)Only a pump container of coffee was available.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 16 Oct 2023
Dear Guest,Thanks for the stay and the feedback.I sincerely regret all the inconveniences due to the no breakfast.. My apologies.We shall definitely work on your observations and correct the onine data.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager

4/10 Poor

kayla

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The service was great but I was told it was a non smoking room as soon as I walked in it smelled like cigars and I saw cigar wraps in the trash
Stayed 1 night in Oct 2023
Response from Hotel Manager on 14 Oct 2023
Dear Kayla,Thank you for the stay and feedback regarding your recent stay at our property. I have noted your comments and telling us what you liked and disliked during your stay. My apologies. We will further to improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.

2/10 Terrible

Anita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
They need better housekeeping
The guest had children that ran through the hall throughout the night. Banging on walls and being disruptive. They all were smoking and it says nonsmoking facilities. We had hair on the bedding and smelled of perfume. There was a broken light on the right side of the bed near window. We also had chewed gum that was left on the table. The floor was not cleaned at all. The only thing we enjoyed was the front desk attendants.
Stayed 1 night in Oct 2023