Terrace/patio

Reviews of Tru By Hilton Ft. Lauderdale Airport

3 out of 5
Tru By Hilton Ft. Lauderdale Airport
44 N Federal Highway, Dania Beach, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 1168 out of 2020 reviews" "
Rating 8 - Good. 418 out of 2020 reviews" "
Rating 6 - Okay. 220 out of 2020 reviews" "
Rating 4 - Poor. 94 out of 2020 reviews" "
Rating 2 - Terrible. 120 out of 2020 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nuo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and clean hotel. Staff are super nice and helpful!
Stayed 1 night in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were knowledgeable and polite
Stayed 1 night in May 2024

10/10 Excellent

LA NIECE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service and Breakfast
Stayed 1 night in May 2024

10/10 Excellent

Howard

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Santiago

Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

tawana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The water wasn't hot enough for me. No microwave in the room to warm up food. And paying 15 dollars to park our vehicle I think was nonsense.
Stayed 1 night in May 2024

8/10 Good

Clevette

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice stay
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Clevette,Thank you for your review! We are delighted you enjoyed your experience. It was a pleasure having you join us during your time in Fort Lauderdale, and we hope you return soon!

10/10 Excellent

john

Liked: Cleanliness, amenities
The staff eas professional and polite
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear John,Thank you so much for taking the time to share your thoughts on your recent visit. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. It was a pleasure having you here, and we hope you return on your next trip to Fort Lauderdale.

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Rodrigo,We sincerely appreciate your review of Tru by Hilton Ft. Lauderdale Airport. It's great to know you enjoyed your time with us. We'd be honored to welcome you back soon!

10/10 Excellent

Yelitza, Deerfield Beach

Liked: Cleanliness, staff & service, property conditions & facilities
All was well
Stayed 1 night in Apr 2024
Response from General Manager on 14 May 2024
Dear Yelitza,Thank you for your glowing review of Tru by Hilton Ft. Lauderdale Airport. We're happy to hear you enjoyed your stay, and we'd love to welcome you back anytime!

6/10 Okay

regina

Still not there due to Spirit 2 he delat
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Regina,Thank you for taking the time to share your thoughts. We're saddened to hear about the delay in your arrival, and we hope we'll have the pleasure of welcoming you soon.

10/10 Excellent

Kathy

Very good service overall
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Kathy,Thank you for staying with us and highlighting our team's exceptional service! We appreciate your compliments and are glad we surpassed your expectations. On behalf of our friendly team, we invite you to stay with us anytime at Tru by Hilton Ft. Lauderdale Airport.

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really much around the property, hotel was nice and it was convenient for our one night stay before heading out for our cruise.
Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
Dear Natasha,Thank you for choosing Tru by Hilton Ft. Lauderdale Airport! We're glad our accommodations worked well for your needs, and we look forward to seeing you again soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
It was a pleasure hosting you at Tru by Hilton Ft. Lauderdale Airport. We are thrilled to learn you enjoyed your stay and we look forward to your return.

10/10 Excellent

Tricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. The staff was fantastic. I was not a fan of the Valet at first but it was super quick.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Tricia,It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Tru by Hilton Ft. Lauderdale Airport!

10/10 Excellent

Laurekshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! We were very thankful to have the shuttle and the front desk clerks were the best!! We will visit again!
Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
Dear Laurekshia,Providing unbeatable convenience is one of our main goals, and we're thrilled we were able to meet this standard for you and your party with our complimentary airport shuttle. We'll share your compliments with our outstanding team, and we look forward to your return!

10/10 Excellent

Aniano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport Shuttle service and free breakfast
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Thank you for staying with us at Tru by Hilton Ft. Lauderdale Airport. We know our guests are on the go and we appreciate you highlighting our airport shuttle service and complimentary breakfast. We hope to see you again next time you are passing through.

10/10 Excellent

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really excited to try the breakfast and it did not disappoint. Everything is just very modern and it just smells so good in this hotel the showers are really pretty as well.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Kyla,We're proud to have earned your outstanding review of Tru by Hilton Ft. Lauderdale Airport! It's wonderful that you enjoyed our fantastic breakfast, modern, freshly scented accommodations, and lovely showers. Many thanks for your kind compliments and we hope you'll return.

10/10 Excellent

Jessa Christine

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

DARLENE, mason

Stayed 1 night in May 2024

8/10 Good

Thomas

Business traveller
New(ish) hotel. It’s clean. It’s minimalist… no pool, no bar, smallish rooms. The smaller rooms is not a bad thing, except they charge comparable w competitors offering traditional larger rooms!??!? W pools…
Stayed 2 nights in May 2024
Response from General Manager on 9 May 2024
Dear Thomas, Thank you for choosing to stay with us and for your compliments regarding our clean facilities; however, we apologize for any issues you had with our accommodations or pricing. We take our guest's feedback very seriously and have noted your concerns. It was a pleasure having you as our guest, and we hope to see you again should your travels bring you back to the area.

4/10 Poor

Larry

Travelled with partner
They only thing It was close to airport and cruise port but would never stay there again , our room was on the fifth room near the front of the hotel, traffic was so noisy all night, you would think the window was open but it wasn’t. Also all the carpets were so dirty and stained they need to be cleaned. Absolutely terrible, yuk
Stayed 1 night in Apr 2024
Response from General Manager on 9 May 2024
Dear Larry, We thank you for sharing your feedback with us. While we are glad that you appreciated our convenient location, we are disheartened that we were unable to meet your expectations. We understand how frustrating it may have been, and we hope that you were able to contact our front desk for assistance with your concerns. Your feedback is important to us, and we will be sure to let our team know of your concerns. Please know that what you described is not typical of a stay with us, and we ask that you allow us another chance to show you a visit that is representative of our excellent hospitality.

8/10 Good

Dianne and Michael, Banksia Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How to get to parking was a little vague. It is at the back of the hotel but I’d good when you work it outa Dan valet at $15 per day with in and out privileges so get for our purposes
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Dianne and Michael,Thank you for sharing your feedback. We're glad that once you found it, the parking arrangement met your needs. Rest assured, we will work on making the directions to our parking area clearer for our guests. We look forward to your next visit and hope it will be even more seamless.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Tiffany,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you as our guest, and we hope you return soon.

10/10 Excellent

cassondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great the employees were fantastic but the area seems a little sketchy and a little dirty lot. But the actual hotel was very clean and well equipped.
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Cassondra,Thank you for your review. We're delighted to hear you enjoyed our top-notch team and standards of cleanliness, and we appreciate your comments about our location, though kindly rest assured our guests' security is of the utmost importance to us. It's great to know you had an overall positive experience, and we'd love to welcome you back soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk is very good and helpfull with good manner of conversation
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear James,Your kind words made our day! Thank you for letting us know about the fantastic service you received. We appreciate your feedback and cannot wait to see you again at Tru by Hilton Ft. Lauderdale Airport!

10/10 Excellent

Eldar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in, close to airport, fast shuttle
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Eldar,Thank you very much for your feedback. We are so happy our accommodations and amenities served you well, and we look forward to seeing you again at Tru by Hilton Ft. Lauderdale Airport!

10/10 Excellent

Ariel

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from General Manager on 9 May 2024
Dear Rhonda,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back soon to Tru by Hilton Ft. Lauderdale Airport for another great stay.

6/10 Okay

Keisha

Stayed 1 night in Apr 2024

2/10 Terrible

Ramy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. And most employees are great. Except the valet guy, David, was extremely rude. He asked us to move our car in a very short manner. When I started moving, he pulled a car and blocked our way. When I asked him to move, he said "no sir, you have been blocking my way for 10 min". That is not the case my sedan rental was on the side was not in anyone's way and it was not 10 min. He did not move until I walked in the hotel and gotten the front desk manager. This valet person could not be more unprofessional. I expect better of Hilton to vet their emplyees and train them on better customer service and uphold them to those standards. I asked the hotel manager, Santiago, to call me back or an email to share my feedback and this appauling experience and no call back or email.
Stayed 1 night in Apr 2024
Response from General Manager on 6 May 2024
Dear Ramy,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the valet service. We'll speak with the person concerned about our expectations for hospitality and delivering the warm and welcoming service we are known for. Should you be in the area again, please consider coming back to see us.

2/10 Terrible

Robert A

Stayed 1 night in Apr 2024
Response from Ziad on 6 May 2024
Thank you

10/10 Excellent

gigi

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Loved the stay. Although the older man in VALET was extremely disrespectful. Other staff was lovely and hotel room was very clean and spacious.
Stayed 1 night in Apr 2024
Response from General Manager on 3 May 2024
Dear Gigi,Thank you for staying with us during your time in Fort Lauderdale. We're delighted you had an enjoyable visit, and we appreciate you mentioning our impeccable accommodations. While it's wonderful to know the majority of our team left a good impression on you, we'll be sure to have a conversation with them to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope you return soon!

10/10 Excellent

Rita, Oranjestad

Liked: Property conditions & facilities
Very nice service from front desk lady
Stayed 1 night in May 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ziad on 6 May 2024
Thank you

4/10 Poor

Melissa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Ziad on 6 May 2024
Thank you

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Ashley,Thank you for choosing Tru by Hilton Ft. Lauderdale Airport for your recent stay! We're delighted to hear that you had a wonderful experience, and we can't wait to welcome you back.

10/10 Excellent

Brent

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ziad on 6 May 2024
Thank you

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet with friendly staff.
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Nichole,Thank you so much for taking the time to share your thoughts on your recent visit. We take great pride in providing our guests with impeccable facilities and exemplary service, so we are pleased that this was reflected in your experience. It was truly a pleasure having you here, and we hope you return soon.

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean hotel walking distance to seafood restaurant. Also offers convenient airport shuttle
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Rhea,Thank you for your positive review! We're glad you appreciated our cleanliness, convenient location near great dining, and airport shuttle service. We look forward to welcoming you back to Tru by Hilton Ft. Lauderdale Airport for another enjoyable stay.

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at only a few minutes from the fort Lauderdale airport
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Dane,Thank you for taking the time to write a review. It is an honor to know you enjoyed your stay, particularly highlighting our convenient location. Should you be in the area again, we hope you consider staying with us at Tru by Hilton Ft. Lauderdale Airport.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked us up at airport. Driver was excellent. Room was clean & very comfortable. We were only staying for one night before going on a cruise. Convenient to airport & cruise terminal.
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Patricia, We appreciate you taking the time to give us this great review, and are glad to hear that our staff, cleanliness, and accommodations all lived up to our high standard of service. We're delighted to hear that your short stay at Tru by Hilton Ft. Lauderdale Airport was the perfect prelude to the cruise of your dreams, and would love to welcome you back for a longer stay if you're ever passing back through. Thank you again.

8/10 Good

Matt, Tulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice. The room was a little empty and felt somewhat cheap on the accommodations, but was still a fine place to stay.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Matt,Thank you so much for your review. We want to deliver an exceptional experience to all guests, and we can only achieve this through feedback from guests such as yourself. We look forward to welcoming you back to Tru by Hilton Ft. Lauderdale Airport.

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Salvador,Thank you for taking a moment to write a review. It is a pleasure to know you enjoyed your stay, particularly highlighting our commitment to cleanliness. Thank you for choosing to stay at Tru by Hilton Ft. Lauderdale Airport and we look forward to welcoming you back next time.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ziad on 1 May 2024
Thank you

6/10 Okay

Christopher

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Ziad on 1 May 2024
Thank you

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and comfortable
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Tammy,Thank you for sharing your positive experience at Tru by Hilton Ft. Lauderdale Airport! Providing a pleasant environment for our guests is our top priority, and we're thrilled that we met your expectations. We can't wait to welcome you back for another enjoyable stay!

6/10 Okay

ALRICA

Travelled with family and small children
Meet
Stayed 2 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Alrica,We appreciate your review and would like to ask for more details on your stay so we can share your feedback with our teams. We seek to keep improving and earning repeat stays from our guests. Please let us know how we can help.

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Preeti,We're delighted to hear you had a good time at Tru by Hilton Ft. Lauderdale Airport. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit.