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Reviews of La Quinta Inn & Suites by Wyndham Plantation at SW 6th St

2.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 695 out of 1818 reviews" "
Rating 8 - Good. 514 out of 1818 reviews" "
Rating 6 - Okay. 279 out of 1818 reviews" "
Rating 4 - Poor. 163 out of 1818 reviews" "
Rating 2 - Terrible. 167 out of 1818 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is near shopping and everywhere I need to go. It was very convenient and I really liked my stayed. Thank you
Stayed 2 nights in May 2024

2/10 Terrible

Camille

Travelled with family
I had a very terrible experience at Laquinta or should I say the roach hotel. We flew in from the !Bahamas for a good birthday and Mother’s Day weekend, which made a turn for the worse when we discovered roaches in our room. I spent the morning of my birthday May 12th, at Target buying RAID for the roaches. It was the worst experience ever at any hotel in room 114. I would never stay there again. And the front desk was not helpful at all.
Stayed 2 nights in May 2024
Response from Shakeria Young on 15 May 2024
We appreciate your feedback. I’m sorry that your experience didn’t match our standards of hospitality. We try to consistently provide the best amenities and service, and we missed making this happen for you. We will share this feedback with our team as a training opportunity to prevent this from happening again. Laquinta Plantation is under new management as of the start of the year and will be making many changes to the property over the next few months. We hope to see you very soon!

10/10 Excellent

soledad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big room, eady parking
Stayed 2 nights in May 2024
Response from Shakeria Young on 13 May 2024
We do appreciate your feedback. Our property has new ownership and management as of the beginning of the year. Your response allows us to point out the exact issues we need to work toward. Our property will be upgrading all rooms, and amenities. This will include upgrading TV's and AC units. We do hope to see you again very soon that you can experience these changes!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Shakeria Young on 13 May 2024
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I’m so sorry that your visit with us fell short of expectations. Here at Laquinta Plantation rating such as you allow us to make appropriate changes to our property to guarantee our guests are satisfied.

8/10 Good

Anthony Moss

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Shakeria Young on 13 May 2024
Thank you for sharing your rating. The best compliment we can receive is to earn your business again. So, please consider Laquinta Plantation again on your next trip!

8/10 Good

Vivian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Shakeria Young on 13 May 2024
Thank you so much for your review. We are happy that you enjoyed your stay with us! Laquinta Plantation is under new management as of the start of the year. We will be upgrading our property and amenities, so we do hope that you will come and stay again.

10/10 Excellent

Murna, Calgary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice and quiet. Breakfast was decent and receptionist was very helpful with directions to nearby mall, and very kindly assisted with calling an Uber for us.
Stayed 1 night in Apr 2024
Response from Shakeria Young on 8 May 2024
We're delighted your experience with us was so wonderful! We work hard to make all guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We hope to see you again soon!

10/10 Excellent

Ange ludvine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and staff
Stayed 3 nights in May 2024
Response from Shakeria Young on 8 May 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 3 nights in May 2024
Response from Shakeria Young on 8 May 2024
We're thrilled you had such a pleasant time with us! We strive to provide our guests with amazing service, warm hospitality, and clean rooms, so this is fantastic to hear. We work hard to provide the best service and convenience for our guests. We are so proud of the staff and excellent service they provide. We're so glad that you enjoyed our location, room,and staff. Thank you again!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is a good neighborhood a lot store around
Stayed 1 night in May 2024
Response from Shakeria Young on 6 May 2024
Thank you for the kind rating. Your support means the world to us. We appreciate your support, and we’re thankful for your business.

2/10 Terrible

Bryant

Travelled with family
Roaches in the rooms and the rooms were falling apart
Stayed 3 nights in May 2024
Response from Shakeria Young on 6 May 2024
I was very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I will look into each issue that you have noted in an attempt to correct and improve our hotel.

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location clean and friendly
Stayed 3 nights in May 2024
Response from Shakeria Young on 6 May 2024
Thank you, Ivan. We’re grateful for your support, and we hope you’ll stop in and see us again soon.

8/10 Good

David

Travelled with family
Liked: Staff & service
This location is convenient to the Port of Everglades. We didn’t like the fact that there wasn’t any ice available.
Stayed 1 night in May 2024
Response from Shakeria Young on 6 May 2024
Thank you for the feedback, Our property is under new management and ownership, and your review allows us to pinpoint the exact issues that we need to address. This review has been forwarded to ownership as well as our staff for training purposes.

4/10 Poor

Andrew

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The we spent 5 days 4 nights and received no maid service or fresh towels even though I requested it. The desk lamp was not working and was not repaired even though I asked to have it fixed
Stayed 4 nights in Apr 2024
Response from Shakeria Young on 6 May 2024
Thank you, for your feedback about your stay. I do appreciate your providing this information, this will be submitted to our owners and staff to ensure these issues are resolved. Our property has changed management and ownership as of the start of the year. We pride ourselves on taking on any complaints that our guest brings to our attention, anything mentioned is used to better the hotel.

6/10 Okay

Marilyn, Kissimmee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Need towels
Stayed 2 nights in May 2024
Response from Shakeria Young on 6 May 2024
Our property is under new management and ownership, and your review allows us to pinpoint the exact issues that we need to address. This review has been forwarded to ownership as well as our staff for training purposes. We sincerely appreciate you staying with us and sharing your feedback, we do take pride in correcting any issues and satisfying our guest. Over the next few months, we will be making many changes to our property and staff and do hope to see you again in the near future.

4/10 Poor

Julian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty overall. The comforter had a blood stain, my room didn't even have one soap bar of any kind by the sink, there was only 1 extra small container of shampoo and 1 conditioner that were gone after 1 shower, there was only 2 very small bath towels, the ac unit made a loud noise, the fan in the bathroom also made a random loud noise, the elevator felt like it was gonna give in any second, there was trash in the hallways and sticky floors like it hadn't been mopped in a long time.
Stayed 1 night in May 2024
Response from Shakeria Young on 6 May 2024
Our property is under new management and ownership, and your review allows us to pinpoint the exact issues that we need to address. This review has been forwarded to ownership as well as our staff for training purposes. We sincerely appreciate you staying with us and sharing your feedback, we do take pride in correcting any issues and satisfying our guest. Over the next few months, we will be making many changes to our property and staff and do hope to see you again in the near future.

8/10 Good

Maurice

Liked: Cleanliness, staff & service, amenities
Close to mall
Stayed 1 night in May 2024
Response from Shakeria Young on 6 May 2024
You are correct. We are very close to everything. Movie Theater, Malls, loads of restaurants and main roadways such as University Drive and Broward Blvd.

2/10 Terrible

Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Toilet leaks, crumbs on bed frame, corners not vacuumed, banging on doors after 11 and concierge was part of the confusion… occurred from 10pm to 1sm ish.. no do not disturb signs available… No apologies or response given. Well look into it sir. Refund was in order but I didn’t care to ask… I shouldn’t have to.. they lost all my business… that’s 40x what that night cost.
Stayed 1 night in May 2024
Response from Shakeria Young on 6 May 2024
Thank you, for the feedback, we hope the next time we see you we can raise your rating. Our property is at the start of making changes to our property and would love for you to come back to experience the difference. This review will be forwarded to our staff to guarantee that these issues will not take place again. Our property is under new management and owners. We are actively working on upgrading our property including upgrading breakfast, re-training all staff and items in rooms such as larger Televisions. We have already started making changes and will be making more over the next months. We hope to have you as a guest again to witness these differences.

8/10 Good

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 8 nights in Apr 2024
Response from Shakeria Young on 6 May 2024
We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests; our property is under new management as of the start of the year we will be updating our property over the following months and hope to have you back as a guest.

10/10 Excellent

Jessi

Front desk personnel was friendly and helpful.
Stayed 5 nights in Apr 2024
Response from Shakeria Young on 6 May 2024
We do appreciate your feedback. Our property has new ownership and management as of the beginning of the year. Your response allows us to point out the exact issues we need to work toward. Our property will be upgrading all rooms, and amenities. This will include upgrading TV's and AC units. We do hope to see you again very soon that you can experience these changes!

8/10 Good

Danniellee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Apr 2024
Response from Shakeria Young on 6 May 2024
We're delighted your experience with us was so wonderful! We work hard to make all guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We hope to see you again soon!

4/10 Poor

ANTHONY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that I purchased the toilet lid was loose meaning it sways from side to side when sitting due to missing screw. Lamp across from the bathroom light bulb was blinking on and off when turned on. Bathroom floor smelled liked urine is still on the floor or maybe it's in the tile from long sitting on the floor because there is no way a room for the next occupancy should smell like urine.
Stayed 1 night in Apr 2024
Response from Shakeria Young on 29 Apr 2024
I was very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I will look into each issue that you have noted in an attempt to correct and improve our hotel.

2/10 Terrible

Shanai

Disliked: Property conditions & facilities
I had bug problems, hopefully they fumigate the entire hotel. The staff were very friendly, understanding and accommodating. For me the location was perfect but I doubt I’ll stay there again.
Stayed 4 nights in Apr 2024
Response from Shakeria Young on 29 Apr 2024
I was very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I will look into each issue that you have noted in an attempt to correct and improve our hotel. We do appreciate your feedback. Our property has new ownership and management as of the beginning of the year. Your response allows us to point out the exact issues we need to work toward.

10/10 Excellent

B

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience felt like a second home staff was very accommodating rooms clean area walkable
Stayed 2 nights in Mar 2024
Response from Shakeria Young on 24 Apr 2024
We're thrilled you had such a pleasant time with us! We strive to provide our guests with amazing service, warm hospitality, and clean rooms, so this is fantastic to hear. We work hard to provide the best service and convenience for our guests. We are so proud of the staff and excellent service they provide. We're so glad that you enjoyed our location, room,and staff. Thank you again!

6/10 Okay

William

Stayed 2 nights in Jan 2024
Response from Shakeria Young on 15 May 2024
Thank you for the kind rating. Your support means the world to us. We appreciate your support, and we’re thankful for your business.

10/10 Excellent

Agnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Feb 2024
Response from Shakeria Young on 24 Apr 2024
Thank you so much for leaving a review. Laquinta Plantation is under new management as of the start of the year and will be making many changes to the property over the next few months. We hope to see you very soon!

10/10 Excellent

Branda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Shakeria Young on 22 Apr 2024
We're thrilled you had such a pleasant time with us! We strive to provide our guests with amazing service, warm hospitality, and clean rooms, so this is fantastic to hear. We work hard to provide the best service and convenience for our guests. We are so proud of the staff and excellent service they provide. We're so glad that you enjoyed our location, room,and staff. Thank you again!

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Not happy about the internet not beng secured. Extremely dangerous this time and age
Stayed 1 night in Apr 2024
Response from Shakeria Young on 22 Apr 2024
We're delighted your experience with us was so wonderful! We work hard to make all guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We hope to see you again soon!

10/10 Excellent

Dante, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
Stayed 1 night in Apr 2024
Response from Shakeria Young on 22 Apr 2024
Thank you, for giving you the opportunity to serve you and your family. We take pride in satisfying our guests.

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service run down need better management
Stayed 2 nights in Feb 2024
Response from Shakeria Young on 19 Apr 2024
Our property is under new management and ownership as of the start of the year, and your review allows us to pinpoint the exact issues that we need to address. This review has been forwarded to ownership as well as our staff for training purposes. We sincerely appreciate you staying with us and sharing your feedback, we do take pride in correcting any issues and satisfying our guest. Over the next few months, we will be making many changes to our property and staff and do hope to see you again in the near future.

8/10 Good

Renae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. 5 min walk to Broward mall and target.
Stayed 2 nights in Apr 2024
Response from Shakeria Young on 18 Apr 2024
Thank you for the kind rating. Your support means the world to us. We appreciate your support, and we’re thankful for your business.

4/10 Poor

Sandy, Plantation

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Good grief! I entered the lobby to check in and the woman at the front desk told me she would be right back - then she walked away!!! She did what she needed to do, and then came back after three - five minutes or so. You might say, "well, it was only a few minutes", but my question is, "why the hell did she walk away from me when I was checking in?" That's ridiculous! Some customer service training is needed at the front desk. The fire alarm went off the next day sometime around 6am. It appeared as though the smoke was coming from the breakfast area, so perhaps someones waffle or bagel was burning. It was an inconvenience, since I had to move my 92-year-old mother the following day and sleeping soundly was imperative. One of the lights was out in the room. You could see the hole in the wall where multiple attempts had been made to affix the toilet paper roll holder into the wall. The holder came off while I was there. It sounded like toilets were flushing and showers were being turned on and off all night long. I finally realized that it was the toilet in the room that was running all night. Water wasn't pooling in the bowl, but the toilet was running all night. Flappers don't cost that much, BTW. I liked the size of the room since I had plenty of room to stretch out.
Stayed 2 nights in Apr 2024
Response from Shakeria Young on 18 Apr 2024
Our property is under new management and ownership, and your review allows us to pinpoint the exact issues that we need to address. This review has been forwarded to ownership as well as our staff for training purposes. We sincerely appreciate you staying with us and sharing your feedback, we do take pride in correcting any issues and satisfying our guest. Over the next few months, we will be making many changes to our property and staff and do hope to see you again in the near future.

8/10 Good

Sherilyn Elease

Travelled with family, Business traveller
Disliked: Amenities
The property was sufficient for my purpose.
Stayed 2 nights in Apr 2024

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Sink backed up and not fixed. Light bulb out and not fixed. Front desk stated it would be ASAP. 12 hours later nothing corrected
Stayed 1 night in Apr 2024
Response from Shakeria Young on 16 Apr 2024
We appreciate your feedback. I’m sorry that your experience didn’t match our standards of hospitality. We try to consistently provide the best amenities and service, and we missed making this happen for you. We will share this feedback with our team as a training opportunity to prevent this from happening again.

8/10 Good

daniel

Stayed 1 night in Apr 2024
Response from Shakeria Young on 6 May 2024
We're thrilled you had such a pleasant time with us! We strive to provide our guests with amazing service, warm hospitality, and clean rooms, so this is fantastic to hear. We work hard to provide the best service and convenience for our guests. We are so proud of the staff and excellent service they provide. We're so glad that you enjoyed our location, room,and staff. Thank you again!

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shakeria Young on 18 Apr 2024
We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests; our property is under new management as of the start of the year we will be updating our property over the following months and hope to have you back as a guest.

10/10 Excellent

Sherdon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Checking in was quick and easy. Staff was nice and friendly.
Stayed 2 nights in Apr 2024
Response from Shakeria Young on 16 Apr 2024
Thank you for the kind rating. Your support means the world to us. We appreciate your support, and we’re thankful for your business.

10/10 Excellent

Toi

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice loved it
Stayed 3 nights in Apr 2024

8/10 Good

Scott

Stayed 1 night in Apr 2024
Response from Shakeria Young on 6 May 2024
Thank you, Laquinta Plantation is under new management and ownership as of the start of the year. We will be making many changes to the property over the next few months, including upgrading our amenities and items in the rooms like mattresses, and TV’s. We hope to see you again soon to witness these changes in person.

8/10 Good

Deon

Disliked: Property conditions & facilities
People smoking on my floor
Stayed 2 nights in Apr 2024
Response from Shakeria Young on 16 Apr 2024
Our property is under new management and ownership, and your review allows us to pinpoint the exact issues that we need to address. This review has been forwarded to ownership as well as our staff for training purposes.

10/10 Excellent

Alisa

Stayed 1 night in Apr 2024
Response from Shakeria Young on 29 Apr 2024
Thank you so much for leaving a review. Laquinta Plantation is under new management as of the start of the year and will be making many changes to the property over the next few months. We hope to see you very soon! Thank you, for giving you the opportunity to serve you and your family. We take pride in satisfying our guests.

4/10 Poor

Ines

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs to be updated. I think they may be in the process but there were significant issues for us. The room had a musty odor upon arrival. This we find typical of FL hotel properties that have carpet in the rooms. The bathroom had water all over the floor and the wall seemed to be stained with either excrement or vomit. The free breakfast area was typically a mess with food particles all over, cold items (like scrambled eggs) and the hot water from the machine was ice cold. The staff was sometimes nice and said hello and others grumbled as they passed. On the whole, the coffee was generally good.
Stayed 4 nights in Apr 2024
Response from Shakeria Young on 10 Apr 2024
Thank you for sharing your concerns about our property. Our property has changed management and ownership as of the start of the year. We pride ourselves on taking on any complaints that our guest brings to our attention, anything mentioned is used to better the hotel. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements.

6/10 Okay

Gisele

Travelled with partner
Disliked: Cleanliness
Could be much cleaner, hair in shower, big dust bunnies in sight, thing could be old butnever any reason to be dirty.
Stayed 1 night in Apr 2024
Response from Shakeria Young on 10 Apr 2024
I appreciate you taking the time to share your experience with me. Our property is under new management as of the start of the year, we are working diligently to improve the property as the months progress. I look forward to serving you in the future.

8/10 Good

Danielle Natasha

Travelled with family and small children
Liked: Cleanliness
Nikki at the front desk was very helpful and friendly at check in
Stayed 3 nights in Apr 2024
Response from Shakeria Young on 10 Apr 2024
Thank you for leabving this review, I will make sure to pass this review over to Nikki!

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The handicap room was phenomenal. Staying again next year
Stayed 1 night in Mar 2024
Response from Shakeria Young on 10 Apr 2024
We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests; our property is under new management as of the start of the year we will be updating our property over the following months and hope to have you back as a guest.

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property clean smell nice. The staff was very helpful, friendly, pleasant. Would definitely recommend this location.
Stayed 2 nights in Mar 2024
Response from Shakeria Young on 3 Apr 2024
Thank you for a perfect score! We do appreciate your feedback. Our property has new ownership and management as of the beginning of the year. We will be enhancing the property over the next given months! Please feel free to visit us very soon.

4/10 Poor

Monique

Travelled with group
Roaches and a spider was in my room...a front desk staff was very rude cause i asked how to get wifi ..she abruptly interrupted me after i said i couldnt get on...n said come downstairs...she should not be dealing with customers at all...the lady who checked me in however was very nice and accommodating
Stayed 3 nights in Mar 2024
Response from Shakeria Young on 3 Apr 2024
Thank you, Monique, for your response. I will surely pass this review over to my front desk staff. Laquinta Plantation is under new management as of the start of the year. We are retraining all staff to ensure a better property.

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Shakeria Young on 3 Apr 2024
Thank you so much for leaving a review. Laquinta Plantation is under new management as of the start of the year and will be making many changes to the property over the next few months. We hope to see you very soon!

6/10 Okay

Terrance

Travelled with family
I paid around 200 dollars a night for the hotel and it was giving 100 dollars a night in terms of cleanliness. The staff was nice and friendly but it was dark damp and needs to be cleaned/ revamped. We dealt with it because we were only staying for one night but if we were staying for multiple nights this hotel isn’t one I would recommend.
Stayed 1 night in Mar 2024
Response from Shakeria Young on 3 Apr 2024
Thank you for your review. Laquinta Plantation is under new management as of the start of the year. We will be upgrading our property and amenities, so we do hope that you will come and stay again

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was scheduled to stay two nights. First room had leftover needles from previous tenant. Odor was awful. Room was filthy. Door was not secure due to door being broken into multiple times. Asked to move to different room. Not much better. Used a chair to block door for safety. Checked out first thing next morning and went to another hotel.
Stayed 3 nights in Dec 2023
Response from Shakeria Young on 3 Apr 2024
Thank you, for your response. I will surely pass this review over to my front desk staff. Laquinta Plantation is under new management as of the start of the year. We are retraining all staff to ensure a better property. I do apologize that you had these issues during your stay, I will ensure to pass this information over to housekeeping and ownership.