Outdoor pool, pool loungers

Reviews of Travelodge by Wyndham Florida City/Homestead/Everglades

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1070 out of 1666 reviews" "
Rating 8 - Good. 418 out of 1666 reviews" "
Rating 6 - Okay. 103 out of 1666 reviews" "
Rating 4 - Poor. 41 out of 1666 reviews" "
Rating 2 - Terrible. 34 out of 1666 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean.
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were all very personable and provided great service. Pricing was reasonable. I would certainly return.
Stayed 5 nights in May 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places we have stayed! Rooms were clean and beds were very comfortable! Loved that you were guaranteed a parking spot right outside your room. No worries about coming back late and searching for parking. The grounds of the motel are nicely decorated and have lots of plants and trees, plus little huts where you can sit outside and enjoy the fresh air. Staff was very friendly as well as the maids, who did an excellent job! They have breakfast in the mornings by the main lobby and have laundry facilities by the pool which came in really handy because we like to pack light. There is a Dennys, a McDonald’s, a cigar bar and 2 gas stations right in the same parking lot. All kinds of things to do in the area, Everglades, close to the Keys, alligator farm, Biscayne Bay, outlet mall, this is the perfect location!
Response from Guest Relations Management on 9 May 2024
Dear Pamela, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your stay was nothing short of exceptional.It brings us immense joy to know that you found our rooms clean and comfortable. Ensuring a cozy and relaxing environment for our guests is always our top priority. We're delighted that you appreciated the convenience of having guaranteed parking right outside your room, allowing you to relax without any worries about finding a spot.We take great pride in maintaining our beautiful grounds, and we're delighted that you enjoyed the lush greenery and cozy sitting areas. Your compliments about our friendly staff and dedicated housekeeping team truly warm our hearts—we'll be sure to pass along your kind words to them!It's fantastic to hear that our breakfast offerings and laundry facilities added extra convenience to your stay. We understand the importance of traveling light and making the most of your time here.And we couldn't agree more about our location—it's indeed a treasure trove of attractions and activities! Whether it's exploring the Everglades, venturing to the Keys, or indulging in some shopping at the outlet mall, there's something for everyone to enjoy right at our doorstep.Thank you once again for choosing to stay with us and for sharing your positive feedback. We can't wait to welcome you back for another memorable stay!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful place to stay. The room was spotless and comfortable. The staff was very polite and accommodating. Highly recommend especially for the price.
Stayed 1 night in May 2024
Response from Guest Relations Management on 9 May 2024
Dear Jennifer, We're thrilled to hear that you had such a fantastic experience during your stay with us! Providing spotless and comfortable rooms is always a top priority, and we're delighted that you found yours to your liking. Our staff takes great pride in delivering excellent service, so it's wonderful to hear that they were polite and accommodating throughout your visit. Thank you for recommending us, and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a very late check in but the staff was ready and got me to my room fast... reminding me when breakfast was served... very thoughtful indeed.
Stayed 1 night in May 2024
Response from Guest Relations Management on 9 May 2024
Dear Paul, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that despite your late check-in, our staff was able to provide you with a seamless and efficient experience. Ensuring our guests feel welcomed and informed is always a top priority, so we're delighted that you found our reminders about breakfast helpful and considerate. We hope you had a wonderful stay overall, and we can't wait to welcome you back for another exceptional experience in the future!

8/10 Good

Jo-Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night on our way to the Everglades. Parked in a dedicated space in front of our door - easy to unload the car!
Stayed 1 night in May 2024
Response from Guest Relations Specialist on 8 May 2024
Hi Jo-Anne,We're thrilled to hear that your experience at our hotel was convenient and accommodating. Our dedicated parking spaces aim to make the check-in process smooth and effortless for our guests, allowing for easy unloading and access to your room. We understand the importance of convenience, especially when you're on a journey to explore destinations like the Everglades. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another comfortable stay.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, quiet, great breakfast, nice big room, plenty of hot water, everything was readily accessible...
Stayed 1 night in May 2024
Response from Guest Relations Specialist on 7 May 2024
Hi Steven,We're thrilled to hear that you enjoyed your stay at our hotel! Our team takes great pride in maintaining cleanliness and providing a welcoming environment for our guests. We're glad you found our accommodations spacious and comfortable, along with the convenience of readily accessible amenities. Your positive feedback about our breakfast and hot water availability is truly appreciated, and we hope to have the pleasure of welcoming you back on your next visit to the area.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the housekeeping was amazing very clean kind workers loved this hotel
Stayed 3 nights in Apr 2024
Response from Guest Relations Specialist on 7 May 2024
Hi Stephanie,We're delighted to hear that you had such a positive experience with our housekeeping team during your stay! Maintaining a clean and comfortable environment for our guests is a top priority for us, and it's wonderful to know that our hardworking staff exceeded your expectations. We strive to ensure that every guest feels welcomed and well-cared for throughout their time with us, and your compliments serve as a testament to our dedication to exceptional service. We look forward to welcoming you back for another enjoyable stay in the future!

6/10 Okay

Berenice, Menifee

Travelled with family
Disliked: Staff & service
The front desk made me sign but they refuse to give me a copy.
Stayed 3 nights in Apr 2024
Response from Guest Relations Specialist on 7 May 2024
Hi Berenice,We sincerely apologize for any inconvenience you experienced during your stay. However, it's standard procedure for guests to sign upon check-in for security purposes. Rest assured, your signature is securely stored in our records to maintain the safety of our guests and property. If you have any further concerns, please don't hesitate to reach out to our management team, and we'll be more than happy to assist you within the bounds of our policies.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I am a frequent customer here and will tell you this is a very clean and accommodating Hotel.
Stayed 2 nights in May 2024
Response from Guest Relations Specialist on 4 May 2024
Hi John,We sincerely appreciate your loyalty and frequent visits to our hotel. Maintaining cleanliness and providing exceptional accommodation experiences are our top priorities, and we're delighted to hear that you've consistently found our facilities up to standard. Our team works tirelessly to ensure every guest feels comfortable and well-cared for during their stay. Your positive feedback reinforces our commitment to delivering high-quality service, and we look forward to welcoming you back on your next visit.

8/10 Good

Chunyan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, good breakfast
Stayed 2 nights in Apr 2024
Response from Guest Relations Specialist on 4 May 2024
Hi Chunyan,We're delighted to hear that you found our hotel's location convenient and enjoyed the breakfast offerings during your stay. Our team works diligently to ensure our guests have a pleasant experience, and it's rewarding to know that you appreciated our efforts. We strive to maintain high standards in both service and amenities, and your feedback reaffirms our commitment to excellence. Should your travels bring you back to the area, we would be honored to host you again at our hotel.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained. Comfortable beds and quiet.
Stayed 1 night in May 2024
Response from Guest Relations Specialist on 4 May 2024
Hi Marcia,We're thrilled to hear you found our hotel exceptionally clean and well-maintained, as we take great pride in providing a comfortable and pristine environment for our guests. Our team works diligently to ensure that every aspect of your stay meets the highest standards of cleanliness and comfort. It's wonderful to know that you enjoyed the tranquility of our accommodations and were able to rest soundly in our comfortable beds. Your satisfaction is our utmost priority, and we appreciate your acknowledgment of our efforts to create a pleasant experience for all our guests.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pleasant reception and relaxing stay. The staff was friendly and ready to receive us. The patio area and areas around the rooms were quaint and added to the experience. The parking was so convenient to load and unload. Nice breakfast dining area. In see why they have high reviews. We’ll be back!!!
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 2 May 2024
Dear Paul, We're thrilled to hear that you had such a delightful experience during your stay with us! It's fantastic to know that our friendly staff, charming patio areas, and convenient parking contributed to making your visit so enjoyable. We strive to create a relaxing and welcoming atmosphere for all our guests, and it's wonderful to hear that you found our breakfast dining area to your liking as well. Your kind words truly mean a lot to us, and we can't wait to welcome you back for another wonderful stay!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for 4 nights. Room was tidied up everyday with new towels and made bed. Was convenient to local eateries and other stores. Overall it was a great place to stay and couldn't really find anything we didn't like. We would stay again.
Stayed 4 nights in Apr 2024
Response from Guest Relations Specialist on 2 May 2024
Hi Robert,We're thrilled to hear that you and your wife enjoyed your four-night stay with us! Our team takes great pride in providing clean and comfortable accommodations, ensuring your room was tidied daily and stocked with fresh towels. It's fantastic to know that our convenient location near local eateries and stores enhanced your experience. We're delighted that you found everything to your liking and would be honored to welcome you back for another stay in the future. Thank you for choosing our hotel!

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 2 May 2024
Hi Shelley,We're thrilled to hear that you found your stay at our hotel comfortable and clean. Maintaining a high standard of cleanliness is a top priority for us, and we're glad that it contributed to your overall experience. Our team works diligently to ensure that every guest enjoys a comfortable and welcoming environment throughout their stay. Your positive feedback motivates us to continue delivering exceptional service to all our guests.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Front young female clerk not so much!
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 1 May 2024
Hi Paul,We're delighted you found our property to your liking! We strive to maintain high standards of comfort and service for all our guests. Regarding your feedback about the front desk experience, we take all comments seriously and will address any concerns internally to ensure that every guest receives the exceptional service they deserve. Thank you for choosing to stay with us, and we hope to welcome you back for an even more enjoyable experience in the future.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I think there are many families living in this hotel. Area very shady. We drove 35 mins to get food. Booked last minute without any clue about the area
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 1 May 2024
Hi Sharon,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. While we do host families, our priority is always to ensure a safe and comfortable environment for all our guests. Regarding the area, we understand that preferences vary, and we regret if it did not meet your expectations. As for dining options, we're sorry to hear about the distance you had to travel, and we'll certainly take note of this for future improvements. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Relations Specialist on 1 May 2024
Hi Erika,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Good

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel parking lot filled with palm trees and places to eat very close
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 30 Apr 2024
Hi Craig,We're thrilled to hear that you found our hotel's ambiance appealing, with its beautiful parking lot adorned with palm trees. The proximity to dining options adds to the convenience and charm of our location, making it easier for our guests to explore and enjoy their surroundings. We strive to provide a comfortable and aesthetically pleasing environment for all our guests, and we're delighted that you appreciated these aspects of your stay. Your positive feedback motivates us to continue delivering exceptional experiences to all who choose to stay with us.

10/10 Excellent

Gowrishankar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Relations Specialist on 1 May 2024
Hi Gowrishankar,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 Okay

Lisa, colorado springs

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Relations Specialist on 30 Apr 2024
Hi Lisa,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

6/10 Okay

KUEI-HSIANG

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 28 Apr 2024
Hi Kuei-Hsiang, Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Debra

Liked: Property conditions & facilities
No complaints. Everything was clean. Breakfast was busy but they kept it well stocked. Staff was friendly. Would stay there again. We stayed 4 nights.
Stayed 4 nights in Apr 2024
Response from Guest Relations Specialist on 28 Apr 2024
Hi Debra,We're thrilled to hear that your stay at our hotel was pleasant and met your expectations. Maintaining cleanliness and ensuring a well-stocked breakfast despite busyness is a priority for us, and we're delighted that you found both to your satisfaction. Our team takes pride in providing friendly and attentive service, and we're glad that reflected positively on your experience. We'd be honored to welcome you back for another enjoyable stay whenever your travels bring you our way again.

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Bathroom fan was very noisy
Stayed 2 nights in Apr 2024
Response from Guest Relations Specialist on 28 Apr 2024
Hi Gary,We apologize for the inconvenience caused by the noisy bathroom fan during your stay. Our team consistently strives to maintain a comfortable environment for all guests, and we regret that this aspect fell short of your expectations. Rest assured, we take all feedback seriously and will investigate the issue to ensure a more peaceful experience for future guests. We appreciate you bringing this to our attention and thank you for choosing to stay with us.

8/10 Good

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's fairly good hotel for the price and breakfast was decent.
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on 27 Apr 2024
Hi Winston! We're glad to hear that you found value in your stay with us and enjoyed the breakfast offerings. Your feedback is appreciated, and we'll continue striving to provide a positive experience for all our guests. If there's anything specific you believe we could improve upon to make your next stay even better, please let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Archana, Cumberland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 27 Apr 2024
Hi Archanna! We're delighted to receive your perfect rating of 5 out of 5! It's fantastic to know that you thoroughly enjoyed your stay with us. Providing exceptional service and creating memorable experiences for our guests is what we strive for, and we're thrilled that we succeeded with you. Thank you for choosing to stay with us, and we can't wait to welcome you back for another outstanding stay!

10/10 Excellent

Asim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was extremely clean, the landscape was meticulously done, and the staff are wonderful at answering any travel questions. You can pull your car right in front of your room and there is ample space between cars. There are so many little things that the management has thought of so you can have a pleasant stay.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 24 Apr 2024
Hi Asim,We're thrilled to hear about your positive experience at our hotel! Maintaining cleanliness and providing a well-kept landscape are top priorities for us, and we're delighted that you noticed. Our staff takes great pride in their helpfulness and knowledge, ensuring that all guests feel supported during their stay. Additionally, we're glad you appreciated the convenience of parking and the attention to detail throughout the property. We look forward to welcoming you back for another enjoyable stay!

10/10 Excellent

Zibby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to dining and shopping. Very clean and quiet. Very nice and friendly staff.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 24 Apr 2024
Hi Zibby,We're thrilled to hear you enjoyed our hotel's prime location, conveniently situated near dining and shopping options. Maintaining a clean and tranquil environment is a top priority for us, so it's wonderful to know you found our facilities up to your standards. Our dedicated team takes pride in providing exceptional service, and we're delighted to hear their efforts made a positive impression on your stay. Your feedback motivates us to continue delivering memorable experiences to all our guests.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Continental breakfast. Clean room. Easy checkin. We were only there for the night but I wish we had stayed there as opposed to another motel just down the road.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 20 Apr 2024
Hi Victoria,We're delighted to hear you enjoyed our Continental breakfast and found your room clean and the check-in process smooth. It's always rewarding to know our guests had a comfortable stay with us, even if it was just for a night. We strive to provide a pleasant experience for all our guests, and we appreciate your feedback. Should your travels bring you back to the area, we hope to welcome you again for a longer stay.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. Well maintained. We enjoyed the picnic table outside our room. Comfortable and clean rooms.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 21 Apr 2024
Hi Sue,We're thrilled to hear you had a pleasant stay with us and would consider returning. Maintaining our property to the highest standards is a top priority, ensuring that every aspect of your experience meets our guests' expectations. It's delightful to know you appreciated the convenience and charm of the picnic table outside your room, adding to the enjoyment of your stay. We strive to consistently deliver comfortable and impeccably clean accommodations, ensuring every guest feels welcomed and at ease throughout their visit.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Property and room were well taken care of, bed was comfortable, staff was friendly and helpful. No complaints at all.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 19 Apr 2024
Dear Colin, We're happy to hear about your wonderful experience at our hotel! It's fantastic to know that you found our property and rooms well taken care of and that you enjoyed a comfortable bed during your stay. Our staff takes great pride in providing friendly and helpful service, so it's incredibly rewarding to hear that they made your visit memorable. Thank you for your glowing review and for choosing to stay with us! We look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on 19 Apr 2024
Dear Debbie, Wow! A perfect 5 out of 5! Your rating speaks volumes, even without a comment. We're thrilled to see that you had such a fantastic experience during your stay with us. It's our goal to ensure every guest feels completely satisfied, and it seems like we hit the mark with you. Your satisfaction is our greatest reward, and we can't wait to welcome you back for another amazing stay!

10/10 Excellent

Wayne Mello

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel.
Stayed 4 nights in Jan 2024
Response from Guest Relations Specialist on 17 Apr 2024
Hi Wayne,We're delighted to hear that you enjoyed your stay with us! Our team works tirelessly to provide a comfortable and enjoyable experience for all our guests and it's wonderful to know that our efforts resonated with you. We strive to maintain our standards of excellence and look forward to welcoming you back for another great stay in the future.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 17 Apr 2024
Hi Brian,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Bob, Middlebury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 17 Apr 2024
Hi Bob,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Trive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 15 Apr 2024
Hi Trive,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Donna, Cape Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we checked in to the time we checked out, every staff person and the facility was clean, professional, friendly. Would DEFINITELY recommend this motel. We will certainly stay there again.
Stayed 2 nights in Apr 2024
Response from Guest Relations Manager on 15 Apr 2024
Hi Donna,We're thrilled to hear about your positive experience during your stay with us! Our team takes great pride in maintaining a clean and professional environment, and it's wonderful to know that their efforts contributed to your satisfaction. Providing exceptional service and creating a welcoming atmosphere for our guests are our top priorities. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 13 Apr 2024
Hi Mark,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Jeffrey, Grand Blanc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, Clean & Safe.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 13 Apr 2024
Hi Jeffrey,We greatly appreciate your positive feedback and are thrilled to hear that you found our hotel to be reasonably priced, clean, and safe. Providing a comfortable and secure environment for our guests is our top priority, and we're glad to see that reflected in your experience. Our team works diligently to maintain high standards of cleanliness and safety protocols to ensure a pleasant stay for all our guests. Your satisfaction is paramount to us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Relations Management on 12 Apr 2024
Dear Wade, Woo-hoo! We're jumping for joy reading your stellar 5 out of 5 rating! Although you didn't leave a comment, we're over the moon knowing that you had such a fantastic experience with us.Your satisfaction means the world to us, and we're absolutely thrilled that we could meet—and hopefully exceed—your expectations during your stay.We can't wait to welcome you back for another fabulous visit! If there's anything specific you'd like to share next time, whether it's a favorite moment or a small suggestion for improvement, we're all ears!Looking forward to your next visit!

8/10 Good

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on 12 Apr 2024
Dear Trisha, Well, aren't you a breath of fresh air! Thanks a bunch for leaving us your feedback—it's like a little burst of sunshine on our day!We're thrilled to hear that you found our place to be squeaky clean during your stay. Cleanliness is definitely a top priority for us, so it's fantastic to know that we hit the mark for you.While we're over the moon that you enjoyed your time with us, we're always looking for ways to turn good into great! If there's anything specific you think we could do to earn that extra star next time, we're all ears.We can't wait to have you back for another fantastic stay. Until then, if there's anything else we can do to make your next visit even more stellar, just give us a shout!

8/10 Good

ARUNA

Travelled with family
Liked: Cleanliness, staff & service
Close to Everglades and dining areas
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 11 Apr 2024
Hi Aruna,We're delighted to hear that you found our hotel's proximity to the Everglades and dining areas convenient for your stay. Our location is indeed one of our key assets, offering easy access to natural wonders and culinary delights. We continuously strive to provide a comfortable and enjoyable experience for all our guests, and it's fantastic to know that you appreciated this aspect of your visit. Your feedback is invaluable to us, and we look forward to welcoming you back for another great stay in the future.

8/10 Good

Jiayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staffs were friendly. The only complaint would be the low water pressure for shower.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 9 Apr 2024
Hi Jiayi,We appreciate your positive feedback regarding the cleanliness of our property and the friendliness of our staff. Providing a clean and welcoming environment is a top priority for us. Regarding the water pressure concern, we apologize for any inconvenience this may have caused during your stay. Rest assured, we will look into the matter to ensure that our facilities meet the highest standards of comfort for our guests.

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service
Excellent and personalized service at check in. Rooms are dated but adequate. Beds and linens need updating. Appreciate there is not carpet in rooms. Breakfast again was adequate but very crowded. Thankfully there was outside seating. Overall, you get what you pay for.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 9 Apr 2024
Hi Diane,We're delighted to hear that you found our check-in service to be excellent and personalized; providing exceptional guest experiences is our priority. While we understand your feedback regarding the dated rooms and the need for updated beds and linens, we're continuously working on improving our accommodations to meet the expectations of our guests. We're pleased that you appreciated the absence of carpet in the rooms, as we aim to maintain a clean and comfortable environment. Regarding breakfast, we apologize for the crowding and are glad you were able to enjoy the outside seating option. We strive to offer great value for our guests and hope to welcome you back for an even better experience in the future.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Parking in front of the room
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 5 Apr 2024
Dear Laura, We're thrilled to receive your positive feedback! It's fantastic to hear that you found our parking convenience worthy of a 5-star rating. We understand how important it is for our guests to have easy access to parking, and we're delighted that this aspect of your stay met your expectations. We greatly appreciate your support and hope to welcome you back soon for another wonderful experience at our hotel!

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very clean! Very impressed.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 3 Apr 2024
Hi James,We're thrilled to hear you had a great stay and were impressed with the cleanliness of our hotel. Maintaining a high standard of cleanliness is one of our top priorities, and we're glad it contributed to your positive experience. Your satisfaction is our utmost goal, and we appreciate your acknowledgment of our efforts. We look forward to welcoming you back for another exceptional stay in the future.

10/10 Excellent

Zach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Clean. Nice staff. Convenient. Good breakfast.
Stayed 2 nights in Mar 2024
Response from Guest Relations Specialist on 3 Apr 2024
Hi Zach,We're thrilled to hear that your stay with us was wonderful, clean, and convenient. Our dedicated staff takes great pride in providing exceptional service, and it's delightful to know that their efforts were appreciated. Additionally, we're pleased that you enjoyed our breakfast offerings. Your feedback encourages us to maintain the high standards we strive for, and we look forward to welcoming you back for another fantastic experience in the future.

10/10 Excellent

Billie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property. Clean. Would stay here again if in the area. Older hotel and not fancy, but had everything the fancy hotels have for far less money. Nice pool area and good breakfast.
Stayed 2 nights in Mar 2024
Response from Guest Relations Specialist on 3 Apr 2024
Hi Billie,We're thrilled to hear that you enjoyed your stay with us and found our property well-kept and clean. Our team takes great pride in maintaining a high standard of cleanliness and comfort for our guests. While we may not be the newest or most luxurious hotel in the area, we strive to offer all the essential amenities at a more affordable price point, ensuring that our guests can enjoy their stay without breaking the bank. We're delighted that you appreciated our pool area and breakfast offerings and would be honored to welcome you back anytime you're in the area.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient stop off, good facilities.
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 2 Apr 2024
Hi Mike,We're delighted to hear that you found our hotel to be a convenient stop during your travels and that you enjoyed our facilities. Providing guests with a seamless and comfortable experience is always our top priority. We strive to maintain high standards in both convenience and amenities, and it's gratifying to know that our efforts have been appreciated. Should your travels bring you back to the area, we look forward to welcoming you again for another enjoyable stay.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Would stay there again.
Stayed 2 nights in Mar 2024
Response from Guest Relations Specialist on 3 Apr 2024
Hi Carrie,We're thrilled to hear that you enjoyed your stay with us! Providing a positive experience for our guests is our top priority, and we're glad to see that reflected in your review. Our team works hard to maintain high standards of hospitality, ensuring that each guest feels welcomed and comfortable throughout their stay. We look forward to welcoming you back in the future should your travels bring you to the area again!