One Bedroom Superior Penthouse Apartment | In-room safe, blackout curtains, iron/ironing board, free WiFi
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Reviews of Mr. Soof - By TLV2GO

Mr. Soof - By TLV2GO
26 Sderot HaTmarim, Eilat, South District

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 43 reviews" "
Rating 8 - Good. 10 out of 43 reviews" "
Rating 6 - Okay. 1 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.4/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing experience would highly recommend it to anyone!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Sigal

Stayed 3 nights in Dec 2023
Response from Polina TLV2GO Team on 28 Dec 2023
Thank you for your feedback,Best,

6/10 Okay

Serguei

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was OK. Big problem is NO NOMBER ON THE BUILDING . Lookin for building all most 1 Hr
Stayed 3 nights in Oct 2023

10/10 Excellent

Michelle, Chattanooga

Stayed 2 nights in Sep 2023
Response from TLV2GO on 2 Oct 2023
Dear MichelleThank you for your feedback,Looking forward for hosting you,Best

10/10 Excellent

Eli

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from TLV2GO on 19 Sept 2023
Dear Eli,Thank you for your feedback,Looking forward for hosting you again

10/10 Excellent

eliram

Travelled with family
Liked: Cleanliness, room comfort
Great place for families
Very nice and clean , a bit small for an apartment but larger than most hotel rooms. Automated check in and out , excellent . There is no shade in the terrace so it is not usable.... The sun in Eilat during the summer is burning hot . Maybe during October to January and march to April it will be relevant. We loved it , and will come again and happy to recommend it .
Stayed 4 nights in Aug 2023
Response from TLV2GO on 27 Aug 2023
Thank you for sharing your thoughts with us! We're thrilled to hear that you enjoyed the cleanliness and overall appeal of our accommodations. Your appreciation for the automated check-in and check-out process is noted. We apologize for the inconvenience regarding the terrace, as we understand the intense Eilat sun can be challenging during the summer. We're delighted that you had a positive experience overall, and we can't wait to welcome you back. Your recommendation means a lot to us, and we look forward to your return!

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First, we had issues connecting with each other for the pre paperwork things so when we arrived late at night they worked very hard with us to get it all taken care of! I was grateful for them working on it at 10 pm. The place is great! We loved it! The view is wonderful! Everything was clean! Would recommend the place. The surrounding area is not the best though. It’s all under construction so if you want to relax or have a quiet location this is not that yet. There were probably 4 sites of construction very close to it and a halfway demolished house below it. But it’s going to be a nice area when all that’s done! There’s also two food places within walking distances that were very good! We would go back here again!
Stayed 2 nights in Jul 2023
Response from TLV2GO on 27 Aug 2023
We appreciate your feedback and are glad we could assist you even late at night. It's fantastic to hear that you enjoyed your stay with us, the view, and the cleanliness of our place. Your recommendation means a lot to us. We understand the construction in the surrounding area might have affected the tranquility during your stay. We're excited about the improvements happening in the vicinity, and we're sure it will become a beautiful area once the construction is completed. We're also pleased that you found good food options within walking distance. We'd be thrilled to welcome you back in the future and provide you with an even better experience once the surroundings have fully transformed. Thank you for your understanding and for considering returning to our property!

8/10 Good

Udi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great small apartment with Hugh balcony excellent for couple for family of 4 the sofa bed is less comfortable
Stayed 3 nights in Jul 2023
Response from TLV2GO on 23 Jul 2023
Thank you for your kind review! We're delighted to hear that you enjoyed our small apartment with its spacious balcony. Your feedback on the sofa bed is valuable to us, and we'll look into ways to improve its comfort. We appreciate your stay and hope to welcome you back soon!

10/10 Excellent

Sergei

Travelled with family
Liked: Cleanliness, room comfort
Комфортные апартаменты
Хорошие новые чистые апартаменты. Есть парковка под зданием. Удобный заезд-выезд. На кухне есть все необходимое, есть кофеварка, утюг. Из минусов: не очень удобный раскладной диван для сна. В этом же здании есть хороший ресторан и пекарня.
Балкон
Вид с балкона
Stayed 4 nights in Jul 2023
Response from TLV2GO on 19 Jul 2023
Dear Sergei, Thank you so much for taking the time to share your wonderful review! We are delighted to hear that you enjoyed your stay in our new and clean apartments. We strive to provide our guests with a seamless and enjoyable experience, and it's fantastic to know that we were able to meet your expectations.Thank you once again for your kind words, and we hope to have the pleasure of hosting you again in the future!Warmest regards,Coral

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from TLV2GO on 19 Jul 2023
Wow! Thank you so much for your fantastic rating of your experience with a perfect score of 10.0 stars! We are absolutely thrilled to hear that you had such a wonderful time during your stay with us. We would be absolutely delighted to have the opportunity to host you again in the future. Whether it's for another vacation, a special occasion, or simply to enjoy our hospitality once more, we will be eagerly awaiting your return.Warmest regards,Coral

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023
Response from Coral on 10 Jun 2023
Dear Omer, Thank you very much for your review!We really appreciate this and hope to see you again soon.Best Regards,Coral

10/10 Excellent

Jolanta

Travelled with family
Liked: Cleanliness, room comfort
Perfect hotel
Would definitely recommend this hotel! Good location, extremely clean. I was staying for the first time in the fully self service (meaning - no staff on site) hotel, but the experience was very good. All the questions I had have been answered via chat immediately. Thanks and good luck!
Stayed 4 nights in Mar 2023
Response from TLV2GO on 16 Mar 2023
Hi, We really appreciate that you took the time to share details about your recent visit to our location.We could not ask for a better compliment. Knowing that your selection was exactly what you needed reminds us of the importance of considering our customer's preferences first in everything that we do.Know that we are here to serve you and will always try our best.Best regards, Coral

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023
Response from TLV2GO on 22 Jan 2023
Thank you for being such a good guest. We will gla

10/10 Excellent

natalio

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2023
Response from TLV2GO on 15 Jan 2023
Thank you for being such a good guest. We will gladly host you again!

8/10 Good

Haya

Travelled with family
Liked: Cleanliness, room comfort
Clean and comfortable
The apartment was very clean and nice furnished and it has a big terrace we wanted to do barbecue but unfortunately we weren’t allowed.
Stayed 2 nights in Dec 2022
Response from TLV2GO on 22 Jan 2023
Thank you for being such a good guest. We will gla

8/10 Good

sophia

Travelled with family
Liked: Cleanliness, room comfort
Good but not perfect
the overall stay was good. The location was nice. not close to the beach but close to supermarkets, restaurants, and the center of Eilat (by car). The room was clean and well maintained. the only thing that I didn't like was the communication with the support team. We asked for additional soap and they gave us a feeling they are doing us a favor by supplying more. We asked to delay a bit the checkout since we ordered activity in the sea. they got back to us only 1 hour before the checkout that we can stay a bit longer which was no longer relevant to us. this was disappointing since the hotel wasn't at full capacity and I assume they could have gotten back to us the day before with the same answer.
Stayed 3 nights in Nov 2022

10/10 Excellent

Hofit

Stayed 2 nights in Oct 2022

10/10 Excellent

Hofit

Stayed 5 nights in Oct 2022

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

Gilat

Travelled with family
Liked: Cleanliness, room comfort
Pleasant stay
Nice and clean. There was a problem with noise associated with the bathroom, and noise at night from the street. Still the experience overall was pleasant
Stayed 2 nights in Sep 2022
Response from TLV2GO on 30 Sept 2022
Thank you for being such a good guest. We will gladly host you again!

10/10 Excellent

philip

Stayed 1 night in Sep 2022
Response from TLV2GO on 30 Sept 2022
Thank you for being such a good guest. We will gladly host you again!

10/10 Excellent

Debbi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. New apartments with new, high quality amenities.
Stayed 2 nights in Aug 2022
Response from TLV2GO on 30 Sept 2022
Thank you for being such a good guest. We will gladly host you again!

10/10 Excellent

sigalit

Stayed 5 nights in Jul 2022
Response from TLV2GO on 22 Jul 2022
Thank you for being such a good guest. We will gladly host you again!

8/10 Good

Gilat

Travelled with family
Liked: Cleanliness, room comfort
A quite version experiencing Eilat
It was very good. We did not feel the high season and the crowd that came to Eilat the same week. Perfect to those who have a car in Eilat, 1-2 km remote from the "party" and the beach but earns the serenety of a vacation. An excellent bakery and coffee shop 24/7 underneeth the building, a minimarket and a couple of options nearby to eat.
Stayed 2 nights in Jul 2022

2/10 Terrible

BEN

Travelled with group
Disliked: Room comfort
Not HONEST !!!
On May 18, I was with friends having lunch on the beach of Eilat. The office called me and asked me to go to the apartment as a contracter is coming. I left my friends, did not eat my lunch. The contracter DID NOT ARRIVE AT ALL, NOT MAY 18 at 15:00 or LATER. Bat Sheva said I will get a refund of $100 I had to call few times, and they thought that they will make a fool of me by changing it to NIS 100 instead of the $100 REFUND !!! This is called DISHONEST !!!
Stayed 4 nights in May 2022

4/10 Poor

Jacob

Liked: Amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Eyal

Liked: Cleanliness, room comfort
Very good new place
Stayed 2 nights in May 2022

10/10 Excellent

Yariv

Stayed 2 nights in May 2022

10/10 Excellent

Yolonde

Stayed 2 nights in May 2022

10/10 Excellent

EYAL

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All great me and my other half absolutely enjoyed our stay
Stayed 1 night in Apr 2022

8/10 Good

Alia

Stayed 2 nights in Apr 2022

8/10 Good

netta

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Moshe

Travelled with family
Liked: Cleanliness, room comfort
The apartment is in new building and it is new and clean. Kitchenette is well equipped. The communication is done through messages and it is not fast, nor convenient. No response on the Saturday. But the overall experience is very nice.
Stayed 2 nights in Jul 2021

8/10 Good

Soli

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2021
Response from TLV2GO on 10 Jul 2021
תודה רבה על החחות דעת שלכם! אנחנו פה בשבילכם תמיד ומשתפרים כל יום לתת את השירות הכי יעיל ברמה הכי גבוה!

10/10 Excellent

Gideon

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2021

10/10 Excellent

Felix

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2021

8/10 Good

roy

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2021

4/10 Poor

Alfred

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Appartement was good but the check in was terrible. Check in time was at 15:00 but I have got the code to the Appartement after 16:00 via mail. The mail ended up in the spam folder. So I did not get any notification. And did not check the spam folder. We arrived at 22:00 at the Appartement and could not contact anyone. No one was answering via whatsapp so I had to call tlv2go which costed me 40 € because of the fee to call someone in Israel with a German number. I was minimum 10 minutes in the queue and had to call twice. Why did not you tell me the first time that I have to check my mails. No one told me that I will get any mail from you for the code. Why I have not got a WhatsApp from you like you did before. Why do you send that mail that late and not at least one day before the check-in? Just a terrible and unacceptable service.
Response from TLV2GO on 23 Jul 2023
We apologize for any confusion caused by the check-in process. We understand that you had selected an arrival time of 18:00, which is why the instructions were sent after 15:00. However, we acknowledge that there was a delay in the email reaching your inbox and appreciate your feedback on this matter.As a self-service company, we rely on online communication to provide our guests with essential instructions, and we regret that the email ended up in your spam folder, leading to further inconvenience. Once again, we apologize for the frustration you experienced and hope to have the opportunity to host you again in the future, providing you with a more seamless and enjoyable stay. Thank you for bringing these issues to our attention.

10/10 Excellent

Roy

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Kai Roger

Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in Nov 2022
Response from TLV2GO on 26 Nov 2022
Thank you for your review! we would love to host you again

10/10 Excellent

Jeremie

Liked: Cleanliness, room comfort
We had good time
Everything is perfect, the room is wonderful and very confortable with the kitchen, balcony, and huge size. They only need to improve the check in and check out process with a storage place for our luggages.
Stayed 2 nights in Apr 2022

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, room comfort
Un super séjour
Nous avons passé 4 jours en famille dans cet établissent. Décoration moderne dans appartements, mobilier et terrasse formidable. Nous avions choisi l’appartement avec une grande terrasse sans regret. Vue formidable ! L’appartement est certes un peu petit mais c’est compensé largement par la terrasse et très confortable pour des vacances. Je recommande fortement :)
Stayed 4 nights in Mar 2021