Apartment, 3 Bedrooms (Spittal Street) | Living room | 10-inch TV with cable channels
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Reviews of Old Town Apartments

2.5 out of 5
Old Town Apartments
11 Old Fishmarket Close, Edinburgh, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 62 reviews" "
Rating 8 - Good. 25 out of 62 reviews" "
Rating 6 - Okay. 4 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. But the text instructions were inaccurate.
Stayed 1 night in Dec 2019

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location good apartment
Brilliant location well Equipped very goos
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked having an apartment in the center of town. We had all the kitchenware and towels we needed. It was a bit complicated to figure out the hot water for the shower. I suggest to provide a manual for the appliances. Water pressure was also low in the shower.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really great, very clean, and I was very impressed. It was very warm, and I did not figure out the portable fans weren't just heaters until our last day!! My only - very minor - issues were using the washer /dryer, and the shower. We do not have electric showers in the US, so it took me a while to figure it out. 😊 It was a nice apartment, excellent location, and we were very pleased.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Room for improvement
The flat was lovely, but there were three major issues. The en-suite bathroom: smells of damp and raw sewage every time the water is turned on elsewhere in the flat (i.e. the kitchen or other bathroom), and there is damp damage around the base of the shower, and that power shower has low pressure. The double room: double bed mattress is probably in need of replacing as it dips where it seems a lot of people have slept on already. The entrances: There is a LOT of pigeon feces leading into the apartment building and the apartment itself. I am aware this might not the fault of Old Town Apartments and rather the fault of the building owner, but the really need to lobby them to spray wash that daily so it doesn’t build it. There were no pigeons in sight so it was clearly something that has build up over weeks/months. This apartment is really lovely and if not for these issues with comfort and cleanliness I would have given it 5 stars, but there were issues that were impossible to ignore. Also, the place asked for a deposit over email, which is of course, was unsecured and even suspicious. There must be a better and more secure way to take deposits in 2019. I would even rather pay more up front to be issued a refund at the end of the stay as you know it will be more secure than provided card details over an email that could be easily hacked on either end with no guarantee your card numbers will be destroyed securely. If these changes were made it would be an amazing stay!
Stayed 3 nights in May 2019
Response from Morgan on 5 Jun 2019
Hello, Thank you so much for your review. Firstly, we are so sorry and disappointed to read your review about the damp. We have brought this to our housekeepers attention to notice and advise us in future and have instructed for our maintenance to look into this immediately. Thank you very much for bringing this to our attention and again we are deeply sorry. Regarding the pigeon faeces, this is not something that has every been brought to our attention or our housekeepers so hopefully it is a one off issue. However, we agree it is very unpleasant so we will absolutely look at this getting this cleared! Again thank you for bringing this to our attention. Unfortunately, for our own security we need to ask for a security information. We are actually in the process of looking over different methods of gathering this information so we will take your additional cost recommendation into consideration, thank you! Just so you are aware we destroy your card details on the day of your check-out once the apartment has been looked over. This will be more clearly illustrated in future. Overall, thank you so much for your review, we strive to make sure the apartment is as comfortable and clean to accommodate our guests. We hope to see you again in the future with these issues resolved! Kind regards Easylet Apartments

8/10 Good

Doris

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but hard to find
Directions to the location were a bit difficult to understand simply because the geography of the location is unique. We were looking for roads not realizing the "alleys" were roads. Rooms were clean and well kept.
Stayed 2 nights in May 2019
Response from Morgan on 22 May 2019
Hello, Thank you so much for your review. I will look into updating our directions and make them more clear, thank you for bringing this to our attention. So happy to hear you liked the apartment! Hopefully see you again in future. Kind regards, Easylet Apartments

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience, charm and location were all present with this property!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities
The flat is well-equipped, and has a beautiful scenery from the windows. The location is quite nice, extremely close to the Royal Mile and the cathedral.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is just perfect, in the center of all the main city points of interest. The flat is roomy for a family of four, and has all we need. Definitely, excellent
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location!
Brilliant location for a trip to the Christmas Markets!
Stayed 2 nights in Dec 2018

6/10 Okay

Ch'ng, Kuala Lumpur, Malaysia.

Travelled with family
Liked: Amenities
Nice fully equipped apartment just nice for 3. Near the Royal Mile, but really need Google map to search for this location.
Stayed 2 nights in Oct 2018

8/10 Good

TravelswithMimi, Portland, Oregon

Liked: Cleanliness, staff & service, room comfort
We visit Edinburgh every few years and prices keep rising at hotels near The Royal Mile. Old town Apartments offer a great option. Our place was located on Old FishMarket close and we we delighted to see how easy it was to be on the Royal Mile with just a 1 minute walk. We enjoyed having 2 bedrooms and 2 bathrooms and the kitchen is very well equipped for light cooking. This place has a washing machine, although we could not locate a dryer rack. This is the best value in Edinburgh.
Stayed 4 nights in Oct 2018

10/10 Excellent

DJ, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was ideal for us. Located right on the Royal Mile. The only drawback was the entryway to the apartment was through a dark and dirty alleyway (Close). We thoroughly enjoyed our Edinburgh stay and the apartment was a great part of that enjoyment. Definitely would recommend this apartment to others.
Stayed 2 nights in Sep 2018

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
While the access was complicated (more than anything due to Googke maps issues in Edinburgh). The apartment was wonderful.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and well-equipped place. Location was excellent too, right beside Parliament Square where most of the tours began.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is very good. But the noise from the hot water system is quite disturbing throughout the whole day.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Theatre Dad, Minnesota

Liked: Cleanliness, property conditions & facilities, room comfort
Great apartment located right off the Royal Mile
There was some confusion about the address (we did not receive verification of the address until three days before arrival). It took several calls to Orbitz and the property manager to finally connect with someone who could assist. The apartment was exactly as pictured with a great location (walkable with luggage from the Waverly Train station - up a fairly steep hill) and great views (stretching all the way to Arthur's Seat). It is a top floor penthouse and there is an elevator. Noise was not a big problem (even though we were there during the Fringe Festival with young kids). Two great bathrooms, really an amazing property.
Stayed 3 nights in Aug 2017

10/10 Excellent

J

Liked: Cleanliness, property conditions & facilities, room comfort
Middle of the action
Great apartment next to the Royal Mile. Stayed for a couple of nights with 2 adults and 2 kids. Plenty of space in our unit with a full kitchen and 2 baths. TV was wonky, but that certainly is not what we were there for.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Be careful, take some pictures before departure
Stay was not bad overall, but there are a few things you need to be aware: Instructions are not good, difficult to find the place. Water heater needs to be turn on, stove as well and there is, once again, no any notes or instructions how to do that, nothing. First morning we ended up without breakfast and they sent someone later to turn the stove on, which was not very pleasant. Noisy from outside and every time you turn water on it makes a lot of noise, especially if you use hot water. Last, and the worst: we got charged almost $ 300.00 for damaged mirror which we didn't damage, upon our departure everything was in the same condition as received, nothing was broken or damaged and I HIGHLY recommend to take some pictures before you leave with date and time as a prove so you don't get charged for something you didn't do like we got charged.
Stayed 5 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and a great base to stay for families with kids.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
central apartment
Good location right in the centre. Nice modern apartment, had everything we needed.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable,central
We enjoyed our stay, it was very clean and comfortable , central to all attractions. The only downside was the 2 flights of narrow stairs I did ask at time of booking iif it was suitable for elderly and was told yes. my elderly parents had a hard time climbing them. This is the way to go if your traveling with kids. ...we will use this again.

10/10 Excellent

Tim, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment close to all city activity
Great place to stay close to downtown within walking distance-very spacious-excellent condition

6/10 Okay

Lisa, Ayr

Liked: Cleanliness, staff & service, room comfort
Fantastic location.. Don't expect luxury.
Apartment in a great location & very clean, but needs updating. Not luxury but that was reflected in the price I paid.

8/10 Good

Selena, Maine, USA

Liked: Cleanliness, property conditions & facilities
Fantastic Location, Could be Perfect...
Great value in perfect location in Edinburgh's Old City. After many small, cramped rooms during our trip, the very cool top floor apartment was exactly what we needed to spread out and relax. We had everything we needed and the fully-equipped kitchen allowed us to eat in. The space was clean, had character and was just right for our family of four. Two small issues that I would encourage the owners to remedy: the shower temp is not well-regulated, goes from dangerously hot to freezing cold in seconds and repeats several times throughout 5-10 min of attempted shower use; and, because it is an apartment, there is no place to leave luggage. We were forced to leave Edinburgh early because we couldn't visit the castle and museums with luggage in tow. I would easily recommend the apartment to other visitors with the caveat that these two items are addressed and remedied. It is a very good accommodation, but could be a great one. (Couple other things that are definitely not deal-breakers: the sliding door should be cleaned -lots of pigeon poo- and it would be really helpful to have a manual for washing machine.)
Response from Kimberly on 8 Jul 2015
Thank you for your kind feedback. We are glad that you enjoyed your stay with us here in Edinburgh. We are sorry to hear that you were not entirely satisfied, and we will do our best to fix the points that you have notified us about. We hope to welcome you back in the near future. Warm regards, Amy

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private apartment in the city center
Our apartment was just off the Royal Mile. It was extremely conveniently located for the sights and restaurants. The apartment was very nice and bright, and it was great to have more space and privacy than a hotel could provide. The rental office staff was obliging and friendly. I would recommend!
Response from AmyG on 8 Jul 2015
Thank you very much for the lovely feedback. We are pleased to hear that you have enjoyed your stay in Edinburgh. We hope to welcome you back in the near future! Warm regards, Amy

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima mansarda al 5 piano con ascensore molto accogliente in pieno centro, arredata con molto buon gusto, molto ben riscaldata, con due camere due bagni. Tutti i conforto. Consiglio vivamente, sotto casa c'è ufficio tour Scozia in italiano comodissimo.
Stayed 2 nights in Dec 2019

10/10 Excellent

Rosette, Italia

Liked: Cleanliness, amenities
L'appartamento e' molto spazioso per 4 persone. Eccelente la ubicazione in quanto molto vicino al centro citta. Tutto ok tranne gli spiferi d'aria dalle finestre in camera con 2 letti singoli. Era fastidioso avendo la testa proprio sotto la finestra. Invece nella camera matrimoniale non c'è stato questo problema.
Stayed 4 nights in Dec 2019

10/10 Excellent

tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vi hade en trevlig och avkopplande helg i Edinburg kanske att vädret gjorde allt enklare, lite sol lite vind och trevliga människor.
Stayed 3 nights in Nov 2019
Response from Easylet Apartments on 19 Nov 2019
Hello Tommy, We are so glad to hear you enjoyed your time in Edinburgh! Hopefully see you again, Easylet Apartments

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación , muy bien equipado . Instrucciones del check in muy precisas . Con ascensor . Vistas increibkes desde los dormitorios a Arthurs seat ! Fenomenaaaaaal !
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Se oía mucho el ruido de la bomba del agua, y molestaba
Stayed 1 night in Aug 2019
Response from Easylet on 18 Sept 2019
Hello, Thank you for bringing this to our attention when you checked out. We passed it over to our maintenance and it was resolved. We really appreciate these matters being brought to our attention so thank you. Kind regards, Easylet Apartments

10/10 Excellent

Pieter, Nijmegen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig centraal gelegen in de old town, alle belangrijke hot spots waren op loopafstand. Konden zelf laat aankomen en toch naar binnen.
Stayed 3 nights in Jul 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Perfekt läge som man gärna bor flera nätter i.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment has been newly furnished and is spacious for a group of four. It has full set of cooking utensils and two bathrooms, which is rare. The noisy water flow in the pipes is the only defect.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
good city position for visit and traffic.next time we come
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut für diese Unterhalten, Aber ist es schade ohne WiFi
Stayed 1 night in Jun 2019

10/10 Excellent

luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un appartamento fantastico, situato in zona centralissima e dotato di tutti i confort, quando tornerò a Edimburgo sarà la mia prima scelta!
Stayed 2 nights in Dec 2018
Response from Morgan on 11 Dec 2018
Hello, Thank you for your lovely review. See you again soon! Easylet Apartments

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione e ottima struttura!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment in the heart of Edinburgh
Our experience at the Old Town Apartments was great! The apartment was spacious and its location was amazing. It was really easy to go anywhere in Edinburgh.
Stayed 4 nights in Oct 2018

10/10 Excellent

Ira

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nettes, geräumiges Appartment mitten in der Stadt, von wo aus sich alles gut zu Fuß erreichen lässt!
Stayed 4 nights in Sep 2018
Response from Elena on 15 Oct 2018
Thank you for the positive feedback. We are glad you enjoyed the nice apartment in the convenient central location, near to all the attractions Edinburgh can offer.