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Reviews of No 11

4 out of 5
No 11
11 Brunswick Street, Edinburgh, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 459 reviews" "
Rating 8 - Good. 148 out of 459 reviews" "
Rating 6 - Okay. 36 out of 459 reviews" "
Rating 4 - Poor. 10 out of 459 reviews" "
Rating 2 - Terrible. 8 out of 459 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only disappointing thing about hotel was the dining this was due to no vegan options on the menu.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dupuy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful hotel! Every room is absolutely gorgeous. The food is delicious and the staff is so kind. 3 days was not long enough!
Stayed 3 nights in Mar 2024
Response from The No11 Team on 4 Apr 2024
“Thank you so much for taking the time to post a review, Dupuy!We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon

10/10 Excellent

Isy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully decorated comfortable hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10s all around
We were welcomed by a very smiley receptionist which made us feel very welcoming. Stopped in the georgian suite which was really spaceious, bed was amazing. The bathroom was nice and big with free standing bath and walk in shower. Full english breakfast was really nice. Location was in perfect.place. really nice stop would stop again. All the staff were pleasent. Thankyou
Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice warm welcome and cosy room.
Stayed 1 night in Dec 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room, with a smooth & friendly check-in by Irene.
Stayed 1 night in Dec 2023

10/10 Excellent

Kenny

Excellent Hotel and Service
Our visit was great , and Monika was very very helpful, even booking our Taxis , and making coffees for us - she is a credit to the business.
Stayed 1 night in Dec 2023

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
excellent
Stayed 2 nights in Nov 2023

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelsey Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Quiet location tucked away and easy to walk to all the sites. Staff was very attentive and kind.

10/10 Excellent

Brent

Stayed 1 night in Oct 2023

2/10 Terrible

Stuart

Stayed 2 nights in Sep 2023

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Stuart

Travelled with family
Liked: Staff & service, room comfort
1 Night in Edinburgh
Just a one night stay. Was in room 9 which was very spacious. Nicely decorated and very clean. My only suggestion would be to possibly put a fridge in the room,
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, great service
No 11 is a charming hotel with great service. The staff is small, helpful and very friendly. The dinners I had at the Brasserie Restaurant are possibly the best I have ever had. As someone said, "Michelin quality without the Michelin price".
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic hotel stay. Super comfortable. Clean. No complaints
Stayed 2 nights in Aug 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost 5 stars
Stayed 5 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ivy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation in a great location
Stayed 3 nights in Jul 2023

10/10 Excellent

Sara

Stayed 1 night in Jul 2023

8/10 Good

Rosalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff especially Irene made the stay extra special. Breakfast was great and good value and dinner excellent. Room was huge and exceptional in its decor .
Stayed 2 nights in Jul 2023

8/10 Good

Lois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
small rooms
Stayed 2 nights in Jun 2023

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service
Nice place with a very good restaurant. Spacious and charming. We were there during a heat wave and our top floor room was miserably hot. Not their fault, of course. There was no lift and we had a lot of luggage. Housekeeping staff was not especially well trained. Price was rather on the high side, but perhaps that is just the market in Edinburgh. All in all, a nice stay.
Stayed 3 nights in Jun 2023

2/10 Terrible

Genine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to be recommended
Generally dirty, small creatures in the shower and tiles hanging loose. The bathroom was in the room so very open plan. We only saw a member of staff of check in and as we left, so no one to help book a taxi or give advice. It is absolutely not a 4 star.
Stayed 1 night in Jun 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow factor hotel Edinburgh
Well worth the price. Deco is amazing and to a high standard. Very comfortable bed and high quality bedding. Beautiful bathroom. Very helpful staff. Will definitely stay here again when in Edinburgh.
Stayed 1 night in May 2023

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely convenient hotel, so unique and comfortable. Would definitely revisit!!
Stayed 1 night in May 2023

10/10 Excellent

Cathy

Stayed 1 night in May 2023

10/10 Excellent

Catherine Van Alstine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t go wrong with these accommodations
Unfortunately we weren’t able to try their breakfast, but our room was very nice with the important comfortable bed.
Stayed 1 night in Apr 2023

10/10 Excellent

Lisa

Stayed 1 night in Apr 2023

4/10 Poor

Stephen G

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotels.Com let us down on this one
The staff were superb, friendly and helpful. Room however was dire, and downstairs in a basement with relatively easy access to the street, the privacy blind was broken, no safe, so security was a major problem as you could look in from the street. Neither my wife nor I slept well. No internet in the room at all, could not even hotspot from my phone as it is difficult to get phone coverage in a basement, no working TV because it worked on the internet, the toilet flush was broken, stuck on the flush, needed night porter to disconnect, no desk level table or work area. Lost an hour trying to log into work and social time as a consequence, I had to use the internet upstairs in the restaurant area, in the afternoon and the evening. The gourmet restaurant closed due to a shortage of staff, phone was not answered for the same reason before arriving. An irony was the shower was the best on a 7 day trip, but it was in the same area as the toilette, so not ideal.
Stayed 1 night in Mar 2023

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely AMAZING hotel. We booked one of the Georgian suites and I cannot recommend it more. Absolutely stunning room. The staff were so lovely and helpful. Breakfast and coffee were so delicious. The whole hotel is cute and in a great location. Just a short walk to calton hill!
Stayed 2 nights in Mar 2023

10/10 Excellent

Ilinca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Kenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, incredibly comfortable bed and top class breakfast. I would definitely stay again.
Stayed 2 nights in Mar 2023

10/10 Excellent

BETH

Stayed 1 night in Mar 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful room… Friendly staff - what more could you want! I just wish I could come back and bring my dog!
Stayed 1 night in Mar 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel and Restaurant
From the outside the Hotel looked like it was under refurbishment with a property next door boarded up. On entering the receptionist Heather was very attentive and helpful. Our room had been recently refurbished and was in excellent condition. The shower room was huge and could have included a bath and this would add to the attraction. As it was very cold outside we decided to eat in the hotel and again the service was first class, by the lady in charge, and the food high quality. The presentation of the food was of top restaurant quality and once tasted, it is a must choice for subsequent visits. We will be back anytime we're in Edinburgh.
Stayed 1 night in Mar 2023

6/10 Okay

Ella

Disliked: Cleanliness
Stayed 1 night in Mar 2023

2/10 Terrible

Zoe

Disliked: Cleanliness, property conditions & facilities, room comfort
Not sure why the good reviews..
Not sure why the good reviews here. Got put in a downstairs room. Was cold and dreary. Walls were so dirty it gave me the ick straight away. The wall paper that tried to brighten up the room was peeling.. No internet or cell service. Asked to get moved to a different room even if we needed to pay. Despite them having availability online, was told they were fully booked. We decided to cut our losses and check out immediately and move into a nice hotel down the street.
Stayed 1 night in Feb 2023
Response from The No11 Team on 3 Mar 2023
Dear Zoe,We're sorry to hear you didn't fully enjoy your stay with us. Our wifi can be slow at times, this is something we're working on improving. Additionally, I can confirm on this night we were indeed fully booked, otherwise we would have been more than happy to move you to a different room. Best wishes,

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and breakfast. Upgrade in arrival was especially appreciated.
Stayed 1 night in Feb 2023

10/10 Excellent

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderfully helpful, the property was lovely and our room was spacious and very comfortable. The tub was deep enough for soaking after a long day of sightseeing. The bed was very comfortable and all of the linens spotlessly clean. I would recommend fully and will definitely stay here again when I return to Edinburgh
Stayed 5 nights in Jan 2023
Response from The No11 Team on 5 Feb 2023
Hi Charlotte,Thank you so much for your kind review, we're so glad you enjoyed your time with us. We look forward to seeing you again soon!Best wishes,

10/10 Excellent

Anne Alice Walker

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Everything was fine, we only slept in it. We had to leave early and didn’t have breakfast. We had a drink when we arrived back in around 10. We were the only people there and ended up taking our drink up to the room.
Stayed 1 night in Dec 2022

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attic delight
Minor negatives first..the space between the bed and bathroom was rather cramped, the bathroom had little storage space and the sloped ceiling could get a little frustrating if you are tall, but the attic room had lots of charm. Very comfortable bed, the window had two panes to open and on both sides there were slats that opened to reveal extra static panes. The room was tastefully decorated with tassel tie backs for the curtains, nice bedspread and cushions. Lovely rainfall shower in the bathroom. the building is Victorian/Edwardian and has very nice staircases, two sets of which I climbed to get to my attic room. Would recommend and would love to stay again.
Stayed 2 nights in Dec 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in No 11 boutique hotel Edinburgh
An amazing stay in this beautiful boutique hotel! Fabulous accommodation a really large room with a very comfortable bed. Easy and quick check in staff are lovely friendly professional and accommodating. We had an amazing meal in the restaurant and would highly recommend it, it looked as good as it tasted, such a treat.
Stayed 2 nights in Dec 2022

10/10 Excellent

Victoria

Stayed 1 night in Nov 2022

10/10 Excellent

Eileen

Stayed 1 night in Oct 2022