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Reviews of The Hampton Hotel by Greene King Inns

3 out of 5
The Hampton Hotel by Greene King Inns
14 Costorphine Road, Edinburgh, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 197 reviews" "
Rating 8 - Good. 79 out of 197 reviews" "
Rating 6 - Okay. 18 out of 197 reviews" "
Rating 4 - Poor. 2 out of 197 reviews" "
Rating 2 - Terrible. 3 out of 197 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tatianna

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean room. Big fluffy towels. Quiet area. Beautiful area. If i had to pick at anything its to keep the coffee, milk etc stocked each day rather than having to ask for it. But overall loved our stay and would definitely stay again without hesitation.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Great food and drink
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Amenities
Fabulous stay at The Hampton. Charming Inn with the most wonderful people. Restaurant fantastic with live music some nights that was terrific but no worries ends at appropriate hour. Perfect location for Edinburg or quick access to rail and air travel.
Stayed 2 nights in Feb 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean and convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Maureen

Travelled with group
Liked: Amenities
The staff were fantastic the food fantastic,the traffic noise unbearable and two flight of stairs unmanageable. Room was not attended to for three days
Stayed 3 nights in Sep 2023

8/10 Good

Etienne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Would recommend
Our stay at the Hampton was very nice. Staff were extremely helpful. Especially the manager/supervisor on shift. Cant remenber his name. Breakfast was very good. A few things i would say that could be improved is the age of the room. By that i mean the floor was very uneven so it meant the drawers sat at an angle so the couldnt shut. Some of the drawers also needed to je fixed. The floor was very creaky. I also found there not to be enough power plungs for charging my various gadgets and have the lamps on. But overall i really enjoyed my stay. Well situated to bus and tram routes. And again cant say enough about your very friendly staff, they were amazing!!
Stayed 2 nights in Jul 2023

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Great little hotel with nice staff
Stayed 1 night in Jul 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable bed, friendly staff, nice clean room. Thank you
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

10/10 Excellent

Visa Debit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, generous sized rooms, quiet
Stayed 1 night in Apr 2023

10/10 Excellent

KATIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Carol was amazing & accommodated to what I needed. I wish we could have stayed longer. Beds were comfy, clean and the building is beautiful. Scottish breakfast is a must, food was perfect. Service was amazing too. Thank you so much for an amazing stay. Location for zoo is perfect and just a £10 taxi ride into grass market at the bottom of the steps upto the castle.
Stayed 1 night in Jan 2023

8/10 Good

David

Stayed 1 night in Jan 2023

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Arrived a little early for check in but the young lady had no problem with that and got us booked in straight away. The room was clean and comfortable, shower a bit cramped but ok. The young lady on duty gave advice on public transport which made our evening trip simple.
Stayed 1 night in Oct 2022

6/10 Okay

JAMES, Denver

Liked: Cleanliness, staff & service, amenities
Was originally given a room with other people’s belongings. Good was fair. Ran into the same random person’s dog on three occasions that would not stop barking. Staff was VERY polite and room was comfortable.
Stayed 1 night in Sep 2022
Response from Team Hampton on 24 Sept 2022
Thank you for taking the time to review. We were not made aware was belongings in the room ? Apologies on the other guests dog we are a dog friendly hotel. Enjoy the rest of your trip.Carol

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wee place! I was looking for somewhere for just one night with good links into Princes Street and there are lots of buses that take you in which takes 5mins as it’s on the main road into Edinburgh. This place is right across from Murrayfield if you’re a rugby fan! Nice little place. Bar area is nice, the rooms are slightly dated but clean and comfortable and great for a few nights in Edinburgh.
Stayed 1 night in Jul 2022

8/10 Good

Colette

Liked: Cleanliness, staff & service, room comfort
Good location for City and Airport
Stayed 1 night in May 2022

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
The staff were amazing and always very helpful. Great with their acceptance of my dog. Meals very good value. Decoration and definitely carpets could do with an update and renew.
Stayed 2 nights in Oct 2021

10/10 Excellent

Lizana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always looked after by the team great place to stay
Stayed 2 nights in Sep 2021

10/10 Excellent

Daniel

Stayed 1 night in Sep 2021

8/10 Good

Thomas A

Liked: Cleanliness, staff & service, room comfort
It was fine staff were great nice place.
Stayed 1 night in Sep 2021

10/10 Excellent

Richard L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option near Murrayfield stadium and EDI.
The hotel was clean and the staff was very helpful. The pub was delightful, with good food and a pleasant atmosphere at quite reasonable prices. Given no public computer for printing boarding passes and the like, the property would benefit from a stronger Wifi signal. We had to re-log-on often just to maintain connection. Also, the hotel should promote the fact that it's only about 100 meters from the #100 Airlink bus stop.
Stayed 1 night in Sep 2021

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay. The room was very clean and comfortable, free parking onsite, very friendly staff, breakfast was excellent and well situated for travel into the city centre and to Edinburgh Zoo.
Stayed 1 night in Aug 2021

10/10 Excellent

Kazuhisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food and service. WiFi in the room was a bit weak.
Stayed 2 nights in Jun 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
first class
Excellent stay , all the staff are very welcoming and could not do enough for you.would highly recommend..
Stayed 1 night in Mar 2020

10/10 Excellent

Ewan, Glasgow

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and location, ease of access. Quiet and tidy
Stayed 1 night in Feb 2020

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st class
1st class hotel! Great food, good prices, will deffo be back👌
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff , great service always try and stay here when on business in Edinburgh
Stayed 2 nights in Jan 2020

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcoming hotel, excellent breakfast and good choice of meals throughout the day.
Stayed 3 nights in Nov 2019

6/10 Okay

Gavin

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Jacqueline

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camra Members get 10% off
We booked this hotel because we were going to edinburgh for the weekend the room was clean ,The Breakfast was great for us and the service was exceptional. Very enjoyable weekend and if you are Camra members you get 10% of the price of Beer.
Stayed 2 nights in Jun 2019

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city break
Ideal position for visiting Edinburgh on bus route so need for a car.Good choice of Breakfast and Evening meal.Lovely big bedroom but busy main road at the front.
Stayed 2 nights in Jun 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort
Overnight stay late arrival pleased with staff
Stayed 1 night in May 2019

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly & helpful and room comfortable. Only stayed 2 nights and didn't have breakfast so can't comment on food but it smelt good.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was very handy to the buses and trams- especially if you didn’t have a car. Close enough to walk into Edinburgh and on the main line for the airport. The room was comfortable as was the bed. The hotel catered for breakfast which was great as well- a choice of eggs bacon on toast or full Scottish breakfast with cereal, juice and tea or coffee.
Stayed 3 nights in Apr 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a stay
A warm welcome from the staff,food was delicious and plentiful.breakfast was delicious and reasonably priced.
Stayed 1 night in Apr 2019

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly situated hotel for our family visit. Claire,Carol and the team made us very welcome indeed - thank you everyone. We would definitely come back to the Hampton.
Stayed 3 nights in Mar 2019

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, room comfort
welcoming atmosphere
Brilliant staff and welcoming atmosphere brightened up a dull, wet and cold Edinburgh night. Room was clean and comfortable although building is 'tired' and could do with refurb.
Stayed 1 night in Mar 2019

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, in a very good location, not only for the stadium but also for the city with regular buses stopping 100m from property. Staff were very friendly and helpful, and the food served in the restaurant and breakfast were excellent.
Stayed 2 nights in Feb 2019