Living area

Reviews of ALTIDO Affordable Edinburgh - Adults only

2 out of 5
ALTIDO Affordable Edinburgh - Adults only
Haddington Place, Edinburgh, Scotland

Reviews

6.2
Rating 10 - Excellent. 3 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 5 out of 23 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

MR Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
My student accommodation has gone all swanky since I was one
Stayed 4 nights in Aug 2023

6/10 Okay

Peter John

Travelled with partner
Liked: Staff & service
Theres no portable water kettle in the room so you need to go to lobby for hot water, door slamming can be heard quite loudy,otherwise the place was convenient to attractions and staffs were helpful. We have a lovely stay.
Stayed 4 nights in Aug 2023
Response from Guest Success on 14 Aug 2023
Dear Peter,Thank you for your feedback on your recent stay.We will work diligently to address any areas that require attention, thank you for helping us to improve.We are happy to hear that aside from some domestic imperfections, everything else was great and you had a lovely stay. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.Best regards,ALTIDO Team

6/10 Okay

Mr T F

Disliked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from Guest Success on 14 Aug 2023
Greetings Mr T F,Thank you for taking the time to share the rating of your recent stay.We regret that we were unable to achieve the maximum point rating during your visit. Our goal is to provide a seamless and enjoyable experience for all our guests.We are open to suggestions from our guests and will work diligently to address any areas that require attention.Your satisfaction is our priority, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.Best regards,ALTIDO Team

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet affordable clean rooms. Staffs were young and excellent.
Stayed 2 nights in Jul 2023
Response from Guest Success on 26 Jul 2023
Dear James,Thank you for leaving us a review of your recent stay.We are glad you liked the comfort of our property, and that you found our staff responsive. We strive to create a warm and inviting atmosphere for our guests, and your feedback reinforces our commitment to exceptional hospitality. Should your future travels bring you back to our area, we would be delighted to host you again and provide you with another wonderful experience!Best regards,ALTIDO Team

2/10 Terrible

dawood

Stayed 8 nights in Jul 2023
Response from Guest Success on 14 Aug 2023
Greetings Dawood,Thank you for taking the time to share the rating of your recent stay.Please accept our apologies if you were disappointed in some aspects of your stay. Our goal is to provide an enjoyable experience for all our guests. Please feel free to contact us through our reservation email any time you need any assistance. We are open to suggestions from our guests and will work diligently to address any areas that require attention. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.Best regards,ALTIDO Team

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
awesome hotel, but only one problems that beds so small, but for two tiny people was fine
Stayed 3 nights in Jul 2023
Response from Guest Success on 26 Jul 2023
Dear Victoria,Thank you for your feedback on your recent stay. We are happy to hear that you liked our hotel and we regret to hear about the minor disappointment you encountered with the size of the bed.Providing a comfortable and restful sleep experience is important to us, and we apologize if the bed did not meet your expectations. In different regions, our beds are considered a standard double bed size, actually. We normally provide a range of bedding options to accommodate various guest needs, and we regret if the size of the bed was not ideal for you.We are happy however to hear that despite this simple imperfection, you had an enjoyable overall stay with us. We would be happy if we have the opportunity to welcome you back in the future and provide you with another enjoyable experience. Best regards,ALTIDO Team

8/10 Good

ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Guest Success on 12 Jul 2023
Dear Ella,Thank you for taking the time to rate us on Hotels.com.We are delighted that you loved our host - providing excellent guest service is a priority for us, and we're glad that our host was able to assist you during your stay. We are happy also that we were able to meet your expectations about the location.Should your future travels bring you back to our area, we would be delighted to host you again and provide you with another enjoyable stay.Best regards,ALTIDO Team

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities
The hall ways carpet were disgusting
Stayed 2 nights in Jul 2023

8/10 Good

Chaloemphon

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2023
Response from Guest Success on 12 Jul 2023
Greetings Chaloemphon,Thank you for taking the time to review and rate us on Expedia. It's wonderful to know that you had a positive stay with us. We always strive to provide our guests with the best possible experience, and it makes us very happy to know we succeeded.We appreciate your trust in us and we look forward to welcoming you back on your next visit.Best regards,ALTIDO Team

6/10 Okay

Jessica

Stayed 2 nights in Jun 2023
Response from Guest Success on 26 Jul 2023
Dear Jessica,Thank you for taking the time to share the rating of your recent stay.We regret that we were unable to achieve the maximum point rating during your visit. Our goal is to provide a seamless and enjoyable experience for all our guests.We are open to suggestions from our guests and will work diligently to address any areas that require attention.Your satisfaction is our priority, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.Best regards,ALTIDO Team

4/10 Poor

Katherine

Stayed 5 nights in Jun 2023
Response from Guest Success on 13 Jul 2023
Greetings Katherine,We really appreciate you taking the time to share your rating with us.We always strive to provide our guests with the best possible experience, and it makes us sad if for some reason your recent visit wasn't up to your expectations. We would be happy if we have the opportunity to welcome you back in the future and provide you with an improved experience. Best regards,ALTIDO Team

2/10 Terrible

STEVE C

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertisement by Hotel.com
Hotels.com advertises this as a hotel, but it is a HOSTEL. I need to understand why this false advertisement was done. Torn and dirty beddings. No air conditioning, No fans. No cleaning. This was very bad experience. Please I need serious attention and compensation for this.
Stayed 7 nights in Jun 2023
Response from Guest Success on 28 Jun 2023
Greetings Steve,Thank you for your feedback! We are sorry to hear about any dissatisfaction you experienced during your stay.In order to address your concerns in a more detailed and personalized manner, we kindly request that you contact us directly via our reservation email at your earliest convenience. We assure you that your feedback will be treated with utmost importance, and we will make every effort to resolve any issues or misunderstandings to your satisfaction. In the future, we kindly recommend you to contact us earlier in case of any issues, as we could have found a solution in a timely matter during your stay.Thank you once again for choosing to stay with us, and we hope to have the opportunity to make things right asap.We look forward to hearing from you.Best regards,ALTIDO Team

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel… student housing rented out in summer
This is not a hotel. It’s a pop-up that leases student housing (dorm rooms) during the summer. I mean literally… it’s a dorm. There is student housing signage everywhere. The bed isn’t comfortable… you can feel the springs through the mattress. The shower is comical. Honestly, this was the most dissatisfied stay I’ve had through hotels.com, and I travel a lot. The staff apologized multiple times… they know it’s misleading and feel bad about it. Luxurious is used multiple times in their description on hotels.com… because of this, I feel it necessary to write my first review.
Stayed 2 nights in Jun 2023
Response from Guest Success on 28 Jun 2023
Dear Guest,Thank you for taking the time to share your feedback!We deeply regret that our property did not meet your expectations in terms of the standards you were anticipating and we apologize for any disappointment or inconvenience you experienced during your time with us.Your feedback is highly appreciated and discussed with the property owner for improvements for the benefit of our future guests. We hope to have the opportunity of welcoming you back in the future and provide you with a seamless and more enjoyable stay.Best regards,ALTIDO Team

2/10 Terrible

Anjali

Travelled with family
Disliked: Staff & service, property conditions & facilities
I stayed at the property for 3 days,2 nights,My shower wasn’t working,First day when I went for shower ,the water was so hot that I have burnt my shoulder,when the incident was reported to the staff,they informed me that they will sort out the problem,having said that no first aid was provided. I came back in evening same day and asked the lady,that is the shower working,she replies “yes absolutely,there wasn’t any issue “. Second day,again when I checked the temperature it was all same,nothing was changed,I went to the reception,and the person came to room to check it again,he said yes the shower has some fault and we were then given a spare room,in which only the shower area was clean,rest the basin was so dirty,but for 2 days Me and my mom couldn’t take a shower,even paying such high amount. I came here with my mother ,stayed in hotel so I could give her maximum comfort,turns out we couldn’t take shower for 2 days in such hot weather,this behaviour is unacceptable,such disappointment,what’s the even point of booking a hotel,I request for necessary compensation to be done,quite dissatisfied.
Stayed 2 nights in Jun 2023
Response from Guest Success on 28 Jun 2023
Dear Anjali,Thank you for your feedback! We are sorry to hear about any dissatisfaction you experienced during your stay.In order to address your concerns in a more detailed and personalized manner, we kindly request that you contact us directly via our reservation email at your earliest convenience. We assure you that your feedback will be treated with utmost importance, and we will make every effort to resolve any issues or misunderstandings to your satisfaction. In the future, we kindly recommend you to contact us during your stay in case of any issues, as we could have found a solution in a timely matter.Thank you once again for choosing to stay with us, and we hope to have the opportunity to make things right asap.We look forward to hearing from you.Best regards,ALTIDO Team

6/10 Okay

Juan

Stayed 3 nights in Jun 2023
Response from Guest Success on 13 Jul 2023
Greetings Juan,We really appreciate you taking the time to share your rating with us.We always strive to provide our guests with the best possible experience, and it makes us sad if for some reason your recent visit wasn't up to your expectations. Should your future travels bring you back to our area we would be delighted to host you again and provide you with an improved experience. Best regards,ALTIDO Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A most enjoyable week's stay. Very secure hotel. Close to several eating establishments. A reasonable walk to city centre. Very courteous and helpful staff. Highly recommended.
Stayed 5 nights in Jun 2023
Response from Guest Success on 20 Jun 2023
Greetings David, Thank you for your wonderful review!We are glad you liked the comfort and location of our property in terms of nearby dining options.We're grateful for your recommendation and for your kind words about the staff - It’s always great for us to know that we have been helpful and accommodating. Thank you once again for choosing our apartment and for sharing your positive feedback. It would be our pleasure to welcome you back in the future for another enjoyable stay.Best regards,ALTIDO Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, cheap price and friendly staff.
This hotel is located not too far from the city centre and not to far from Arthur's seat so you can get to a lot the the main attraction within walking distance, without the price of the hotel being too high. The staff inside is friendly and helpful.
Stayed 4 nights in Jun 2023
Response from Guest Success on 20 Jun 2023
Dear Guest, Thank you for your wonderful review!We're delighted that you found the location of our property to your liking - as your satisfaction is our priority!We're glad that our pricing met your expectations and provided good value for your stay. In addition, we greatly appreciate your kind words about our friendly staff!We believe that exceptional service and a warm, welcoming atmosphere are key elements of a positive guest experience.Thank you once again for your lovely feedback! We hope to have the opportunity to host you again in the future. Best regards,ALTIDO Team

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As stated by the name, this an affordability-focused location. It's a student residence so everything is "just enough". The location is amazing! It's right in front of a tram stop too so if you need to go further than downtown, you can and it's not expensive.
Stayed 2 nights in Jun 2023
Response from Guest Success on 28 Jun 2023
Dear David, Thank you for your feedback!We are delighted that you are happy with your stay and that the location of our residence served you well. Being situated right in front of a tram stop offers easy access to transportation, especially for those looking to explore areas beyond downtown. We understand the importance of convenient and affordable transportation options, and we're glad that you found it to be a positive aspect of your stay.Thank you for choosing our property and for sharing your experience. We value your feedback and take it into account as we continuously strive to improve our services.Should your future travels bring you back to our area, we would be delighted to host you again and provide you with another enjoyable stay.Best regards,ALTIDO Team

6/10 Okay

Sumeyra

Liked: Cleanliness, staff & service
Disliked: Room comfort
All the staff members were friendly, the room was small but efficient. The room was clean but the bed was horrible! We stayed 2 nights and I had the worst sleep in my life. You could feel the bed springs...
Stayed 2 nights in Jun 2023
Response from Guest Success on 20 Jun 2023
Greetings Sumeyra,Thank you so much for your feedback!We are glad you liked our cozy apartment and found the staff friendly.Your satisfaction is our priority, and we are pleased to know that you had a positive overall experience during your stay.We are sorry to hear about the discomfort you experienced with the bed. We appreciate you bringing this matter to our attention, as it allows us to improve the quality of our accommodations for future guests.We value your feedback and we hope to have the opportunity to welcome you back in the future and to provide you with an even better stay.Best regards,ALTIDO Team

8/10 Good

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Små rom, liten seng, men hyggelig
Sentralt hotell med hyggelig betjening. Rommet og spesielt senga er ganske liten, men ellers godt fornøyd.
Stayed 3 nights in Aug 2023

10/10 Excellent

Clément

Liked: Cleanliness, staff & service, property conditions & facilities
I like the welcome and people’s care
Stayed 5 nights in Jul 2023
Response from Guest Success on 14 Aug 2023
Dear Clément,Thank you for your lovely feedback! It's wonderful to know that you had such a positive stay with us and that you felt welcomed and well-treated. We aim to provide our guests with the best possible experience, and it makes us very happy to know we succeeded.Should your future travels bring you back to our area, we would be delighted to host you again and provide you with another enjoyable stay.Best regards,ALTIDO Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A comfy private place
A comfotable place, very close to town. More of a hostel than a hotel, this was good for us.
Stayed 4 nights in Jul 2023
Response from Guest Success on 26 Jul 2023
Dear Guest,Thank you very much for leaving us a review!We are happy to hear that you liked our place and enjoyed the overall benefits offered by the central location. We always strive to offer a location that provides accessibility to nearby attractions and amenities.It’s always great when we can help guests make the most of their time with us.Whenever you decide to come back to this beautiful area we will be waiting for you.Best regards,ALTIDO Team

2/10 Terrible

Harald

Business traveller
Disliked: Staff & service, room comfort
Abzocke
Unglaublich schlechtes Hotel, völlig überteuert. Eine Jugendherberge wäre die bessere Lösung gewesen
Stayed 3 nights in Jun 2023
Response from Guest Success on 28 Jun 2023
Greetings Harald,Thank you for your feedback!We deeply regret that our property did not meet your expectations in terms of the standards you were anticipating and we apologize for any disappointment or inconvenience you experienced during your time with us.Your feedback is highly appreciated and discussed with the property owner for improvements for the benefit of our future guests. We hope to have the opportunity of welcoming you back in the future and provide you with a seamless and enjoyable stay.Best regards,ALTIDO Team