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"Having been informed by Hotels.com of the following "Don’t worry, we haven’t taken any payment as you’ll pay the hotel directly in their local currency, along with any additional charges and fees incurred during your stay" the Shelleys Hotel attempted unsuccessfully to debit into my credit card one day before I arrived .Then, they called me to ask for card number, pin etc to pay oer the phone. I declined, stating that I would pay during my stay (as stated above by Hotels.com). Having booked...

"Had a really lovely stay at The Old Borough Arms. Lovely hosts who were really welcoming. Made us a great breakfast that set us up for a days wondering around the town and area. Room was very comfortable, warm and well equipped. "

"Staff were very friendly including reception and cleaners."

"A wonderful stay."

"Great service . Nice comfortable room . Some of the upstairs decor looked a little tired leading to the rooms . Great breakfast best had in a long time. "

"The stay was good. Great location within 1 street of the seafront. Roughly 15min to the pier. The host Kevin is very accommodating and polite. The cooked breakfast was very tasty. I appreciate it's a B&B but it could do with a little modernising. The parking is not very good. Even though it's free parking in the surrounding roads, it was a struggle to get a space."

"Excellent services"

"As always, a lovely friendly and clean hotel."

"Terrible hotel, very dirty. Room slightly cold. Cup and spoon for tea and coffee was dirty. No towels on arrival but were supplied afterwards. "

"Hotel very run down. Dirty towel in bathroom. Parking not explained clearly enough so I got parking ticket. Breakfast good."