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Reviews of Holiday Inn Express & Suites East Peoria - Riverfront, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites East Peoria - Riverfront, an IHG Hotel
1100 Bass Pro Dr, East Peoria, IL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 527 out of 658 reviews" "
Rating 8 - Good. 109 out of 658 reviews" "
Rating 6 - Okay. 7 out of 658 reviews" "
Rating 4 - Poor. 7 out of 658 reviews" "
Rating 2 - Terrible. 8 out of 658 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great
Stayed 1 night in Mar 2024
Response from Cindy on 29 Mar 2024
Eileen,Thank you for taking the time to tell us about your stay. We are happy you enjoyed your stay with us. We look forward to seeing you in the future whenever you are in our area.Safe Travels,CindyFront Desk

10/10 Excellent

Jonathon, Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cindy on 25 Mar 2024
Johnathan,Thank you for taking the time to tell us about your stay. We are so glad you enjoyed your stay. We look forward to seeing you in the future whenever you are in our area.Safe Travels,Cindy

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, pleasant staff, enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Cindy on 25 Mar 2024
Dear Steven,Thank you for taking the time to tell us about your recent stay with us. We are happy you enjoyed your stay. We look forward to seeing you in the future if you are ever back in our area.Best Regards,Cindy

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cindy on 12 Mar 2024
Thank you for taking the time to tell us about your stay. We are so happy you enjoyed your stay with us.We look forward to seeing you in the future whenever you are in our area.Safe Travels,Cindy

10/10 Excellent

Irene, Decatur

Travelled with group
Everything was clean, comfortable and the staff was helpful! The only problem is that the shower floods out the door and all over! It’s dangerous!
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and found the weekend staff to be incredibly helpful, friendly, and kind.
Stayed 3 nights in Feb 2024
Response from Cindy on 27 Feb 2024
Christina,Thank you for taking the time to tell us about your stay. We are so happy you enjoyed your stay. We look forward to seeing you again in the future whenever you are in the area.Best Regards,CindyFront Desk

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient location by the river and near Peoria Civic Center. Nice staff. The bedding stunk, being on the first floor we heard stomping all night. The comforter had a stain on it. The towels also smelled. Okay price but definitely won’t stay again
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Will

Stayed 1 night in Jan 2024

10/10 Excellent

Brent, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Meredith

Stayed 1 night in Dec 2023

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Friendly staff. Clean and comfortable rooms. Was great for the family.
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carla

Stayed 1 night in Dec 2023

8/10 Good

Milly

Stayed 1 night in Nov 2023

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE had a weekend in Peoria with the grandsons. This place was great, a little hard to find but right next to Bass Pro Shop where we spent a lot of time. Wonderful facility
Stayed 2 nights in Nov 2023

10/10 Excellent

Patricia

Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express Peoria - Riverfront
Very clean. The only issue was there were only 2 luggage carts so that made things a bit hard for us at check out.
Stayed 1 night in Nov 2023
Response from Samuel on 23 Nov 2023
Thank you for taking the time to leave a review about your stay! We appreciate all the feedback we recieve. We do apologize for the inconvenience you encountered during your stay, and we hope if you do choose to stay with us again that we can make your stay next more enjoyable!

10/10 Excellent

Jacqueline

Liked: Property conditions & facilities, room comfort
Holiday Inn
The room had a few crumbs the maid didn’t catch with the vacuum. Bedroom was very clean. The shower was very nice. It was very quiet on the 4th floor. Parking was very easy. Right by a Bass Pro Store. 😉
Stayed 1 night in Nov 2023
Response from Cindy on 20 Nov 2023
Thank you for taking the time to tell us about your stay. We are so happy you enjoyed your stay. We look forward to seeing you again whenever you are in our area.Best Regards,CindyFront Desk

8/10 Good

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great except no hot tub.
Stayed 1 night in Nov 2023
Response from Cindy on 13 Nov 2023
Thank you for taking the time to tell us about your stay. We are so happy you enjoyed your stay with us. We look forward to seeing you in the future.Best Regards,CindyFront Desk

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean room and building all around
Stayed 1 night in Nov 2023
Response from Cindy on 13 Nov 2023
Thank you for taking the time to tell us about your stay. We are glad you enjoyed your stay with us. We look forward to seeing you in the future whenever you are in our area.Safe Travels,CindyFront Desk

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cindy on 13 Nov 2023
Thank you for taking the time to tell us about your stay. We hope to see you in the future whenever you are in our area.Best Regards,CindyFront Desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Staff was very friendly and even gave us restaurant suggestions! Room was very clean and beds comfortable.
Stayed 1 night in Nov 2023
Response from Cindy on 6 Nov 2023
Thank you for taking the time to tell us about your stay. We are so happy you enjoyed your stay. We look forward to seeing you in the future whenever you are in the area.CindyFront Desk

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cindy on 6 Nov 2023
Thank you for taking the time to tell us about your stay. We are so glad you enjoyed staying with us. We look to seeing you in the future.Safe Travels,CindyFront Desk

10/10 Excellent

Aleksandra

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is just amazing
Stayed 1 night in Oct 2023
Response from Samuel on 13 Nov 2023
Thank you for taking the time to review your stay, we do appreciate your feedback. And we hope you choose to stay with us again!

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Cindy on 13 Nov 2023
Thank you for telling us about your stay. We are happy you enjoyed your stay. Please come back and see us in the future whenever you are in our area.Best Regards,CindyFront Desk

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend!
It's a very nice hotel. Looks very new. Rooms were nice. Staff nice. Would stay there again
Stayed 1 night in Sep 2023
Response from Cindy on 26 Sept 2023
Thank you for taking the time to tell us about your stay. We are so happy you enjoyed your stay with us. We look forward to seeing you in the future when you are in our area.Best Regards,Front Desk

10/10 Excellent

jennifer

Stayed 1 night in Sep 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Bernica

Business traveller
Liked: Cleanliness, staff & service, amenities
The property was clean and neat. Getting to the property was very confusing due to the construction all through Peoria.
Stayed 1 night in Sep 2023

10/10 Excellent

James, chicago heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well kept. Very quiet and friendly staff. Breakfast could be a little better.
Stayed 1 night in Aug 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very easy to get to. Check in was easy, staff was very friendly and nice. Parking is easy. Room was clean!
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Stayed 3 nights in Jul 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations. Staff were friendly and helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet and the staff was very friendly. I would most definitely stay again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jul 2023
Response from Cindy on 13 Jul 2023
Carla,Thank you for taking the time to tell us about your stay with us. We are so glad you had a great stay.We hope to see you again in the future whenever you are in our area.Best Regards,CindyFront Desk

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, very nice staff, and very clean!
Stayed 2 nights in Jul 2023
Response from Cindy on 11 Jul 2023
Thank you for taking the time to tell us about your stay. We are so glad you enjoyed your stay with us.I will pass along your positive comments to our staff.We look forward to seeing you in the future.Safe TravelsCindyFront Desk

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Jul 2023

10/10 Excellent

Kenneth

Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Holiday inn was great! Staff was super friendly and they had signs saying they enforced quiet hours strictly- and it was very quiet and easy to sleep. The beds were comfortable and came with both soft and firm pillows. If I had to think of negatives about our stay I would mention that our room didn’t have a non slip mat for the shower and there was one hair in the tub, everything else was super clean! We would stay here again.
Response from Cindy on 25 Jun 2023
Thank You Sarah for your wonderful review. We are so happy you enjoyed your stay with us. We look forward to seeing you in the future.Best Regards,CindyFront Desk