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Reviews of La Quinta Inn by Wyndham Eagle Pass

2.5 out of 5
La Quinta Inn by Wyndham Eagle Pass
2525 East Main St, Eagle Pass, TX

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1001 reviews" "
Rating 8 - Good. 276 out of 1001 reviews" "
Rating 6 - Okay. 128 out of 1001 reviews" "
Rating 4 - Poor. 121 out of 1001 reviews" "
Rating 2 - Terrible. 122 out of 1001 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in May 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the complimentary breakfast and friendly staff. We disliked the restroom bar next to toilet was in the way.
Stayed 1 night in May 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I recently went on a one-day trip to Eagle Pass and we were on the lookout for an affordable place to stay. We stayed at LaQuinta despite it being an older hotel, and we were pleasantly surprised, the rooms were super clean and tidy. What's more, the staff was incredibly kind and friendly, making our stay even more enjoyable. Needless to say, we're already planning to return.
Stayed 1 night in May 2024

6/10 Okay

Carlos

Disliked: Staff & service
Is ok
Stayed 1 night in May 2024

4/10 Poor

Victor

Liked: Staff & service
Disliked: Cleanliness
States non smoking and it reeks
Stayed 1 night in May 2024

10/10 Excellent

leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds , comfortable and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Ramiro

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jessie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff- great place to stay!
Stayed 2 nights in Apr 2024

8/10 Good

Mario

Liked: Staff & service
Disliked: Amenities
N/A
Stayed 2 nights in Apr 2024

8/10 Good

Gloria C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good, with the exception of the office restroom for customers was unavailable both day. Very inconvenient for other people also.
Stayed 1 night in Apr 2024
Response from GM-Crystal on 23 Apr 2024
We are glad that you found everything in good standings. We sincerely apologize for the inconvenience for this minor issue, but this has been taken care of.

10/10 Excellent

Corina

Stayed 1 night in Apr 2024

10/10 Excellent

Jessie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Great staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restful night.
Stayed 1 night in Apr 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was a little worried about the room after few reviews on their website but honestly the room was clean and the staff super nice. I will definitely book with them again.
Stayed 1 night in Apr 2024

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Property conditions & facilities
Carpet was dry in front of air conditioner, damp else where in the room. AC barely worked. edges of the carpet were dusty. Last straw- Blow dryer sparked, flamed and I quickly unplugged it. Front desk did send someone quickly to replace
Stayed 1 night in Apr 2024
Response from GM-Crystal on 11 Apr 2024
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from

2/10 Terrible

Esteban

Travelled with family and small children
They refused our request to stay there. They said their prices on website reflected were wrong. They did not offer any flexibility, they outright denied us when we did nothing wrong. They were price gouging from the initial price agreed upon which was $213 to an unreasonable $965. The staff was unorganized and were communicating with their manager via texts. Our trip here was ruined because of this place. The totality solar eclipse, A once in a lifetime event has forever been negatively branded in our minds.
Stayed 1 night in Apr 2024
Response from GM-Crystal on 11 Apr 2024
We read you review and let me say how sorry we are that we did not live up to your expectations. We try to make every guest experience unique and enjoyable. We recognize that we did not meet that expectation during your recent visit. We do appreciate the review as it helps us to provide a better guest experience going forward. Once again please accept our apologies.

4/10 Poor

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Mar 2024

2/10 Terrible

Debra

Disliked: Cleanliness, property conditions & facilities
Smelled like dirty feet in the carpet. Very old place. Would not recommend.
Stayed 1 night in Mar 2024
Response from GM-Crystal on 3 Apr 2024
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future.

8/10 Good

Jeffery

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good for the price, very good breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was that the carpet had patches of black stains. Not sure what that was about. Other than that beds were very comfy.

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for shopping, eating and GAMBLING!!!
Stayed 1 night in Mar 2024

6/10 Okay

Adriana

Stayed 1 night in Mar 2024

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Mar 2024

6/10 Okay

Gerardo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property needs to be updated! The outside of building needs severe repairs. The interior room is old and the shower area needs alot of work.
Stayed 1 night in Mar 2024

8/10 Good

Norma

Stayed 1 night in Mar 2024

8/10 Good

Idalia

Business traveller, Travelled with group
Liked: Cleanliness
Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable Not enough room for parking
Stayed 2 nights in Mar 2024

6/10 Okay

Martha

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The carpet in the room was very dirty. It had a big stain that looked disgusting. The room had a funky smell that I had to put some deodorizer.
Stayed 1 night in Mar 2024

2/10 Terrible

Marisol

Travelled with family and small children
Disliked: Amenities
Nothing
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

JOSE L.

Travelled with partner
Liked: Staff & service
It was nice and peaceful. The only thing we didn't like was the shower faucet. Most of the water was coming out the bottom instead of the shower head.
Stayed 1 night in Mar 2024

2/10 Terrible

Marrissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs a deep cleaning and updated.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet place to stay and friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

santos

Liked everything
Stayed 1 night in Mar 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness
Great service with the front desk!! Rooms were average but doable! Thank you!!
Stayed 1 night in Mar 2024

8/10 Good

Diana, Corpus Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying here for years. The place could use some updating, not to mention the entrance to the parking lot needs to be fixed.
Stayed 1 night in Mar 2024

8/10 Good

Martin Max

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Needs a lot of improvement!!!
Stayed 3 nights in Mar 2024

8/10 Good

Aurora

Travelled with partner
The A/C unit was really loud other than that all good.
Stayed 1 night in Mar 2024

2/10 Terrible

Joaquin

Disliked: Property conditions & facilities
Terrible quality of the facility. The stairs were rusted, broken and cracked. my key card stopped working and even after going to the front desk it’s still did not work. There is a lot of noise in the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Jaime

Stayed 1 night in Feb 2024

10/10 Excellent

Robert, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Hilda

Disliked: Cleanliness, amenities, property conditions & facilities
Property was dirty

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Feb 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino treat
Bed and pillows very comfy. Only thing was that our room 165 was next to utility room and we heard loud running water at 0900 until we checked out at 1100. They were filling the pool or something like that.
Stayed 1 night in Feb 2024

10/10 Excellent

santos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN
Stayed 1 night in Feb 2024

8/10 Good

Brenda, BONITA SPRINGS

Stayed 1 night in Feb 2024

2/10 Terrible

Yolanda

Travelled with family
Not a great night
Well the shower tub in our room was clog there were 4 people so onlyone took shower the boothroom door was to close to tolet so it was hard to close the room was not cooling very well than there was two buses that were to close to the parking lot and was very hard to get of handicap so it was not a great nigh
Stayed 1 night in Feb 2024
Response from GM-Crystal on 12 Feb 2024
We are very sorry that you had a bad experience during your recent stay. We understand such issues did not leave you with favorable impressions of the hotel. We apologize for any inconvenience it might have caused and thank you for staying with us. Hope to have you as a guest again for a very different experience.