GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Classic Room
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Preferred Room
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Studio - room only
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Classic Room Interconnecting - Two Rooms
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Four Points by Sheraton Downtown Dubai offers 252 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, makeup/shaving mirrors, bidets, and phones.
In-room wired high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as direct-dial phones with voice mail. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Dining
Four Points by Sheraton Downtown Dubai has 3 restaurants serving breakfast, lunch, and dinner. Room service during limited hours is available.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Four Points by Sheraton Downtown Dubai
of guests recommend
out of 106 reviews
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Showing 1 - 10 results (of 106) · See more Four Points by Sheraton Downtown Dubai reviews
“Poor service”
I was initially impressed by the hotel but this quickly changed once I realised I had no hot water in my room. I reported this to reception and four hours later the repairman stated he needed to change the heating system and it would take an hour - this was at ten o'clock at night!! It was only after I complained that I was offered another room - this is when reception told me the hotel was fully booked and I could only have a single bed or a smoking room. Neither of which was acceptable to me - only after creating a fuss did I finally get a room comparable to the one I had booked. The new room was fine until I got into bed and realised that the duvet cover only covered half the duvet with the rest of it ripped and hanging off the end of the bed - there is no way housekeeping could not have noticed this when making the bed!! All in all a very disappointing stay and one I won't be repeating.
“Convenient, Practical, with All Amenities”
Centrally located to everything Dubai has to offer Four Points offers affordable rates for an impressive list of guest services. Clean with all the amenities you can ask for and within walking distance to everything you need.
“fantastic hotal and location”
we would definately stay there again, the staff were all lovely and helpful,nothing was a problem, very very clean, great location, the best beds and pillows, i have never slept on a pillow like that, i actually emailed the hotel asking where i could buy one. but i havent received a reply, they are made by one for the master, which sounds australian, where we come from. the guys on the door, you couldnt fault their service, efficiency nor their sense of humour. they were fun, they jumped to to assist you, as soon as the elevator door opened, they were watching and leaping to assist. will definately stay there again.
“Convinient location, clean and good service.”
We stayed for three nights on a leisure trip. We rented two classical rooms which were interconnected. The rooms are very spacious and clean. Bathrooms are also big. The staff is friendly. The parking with hotel is free and vallet service is mandatory. The location is good as you may travel to any attraction easily. But the views are not great as it is located in a residential area with buildings surrounding the hotel. We got low price because of summer and booking through Expedia and it was good value for money. But during peak season it might be expensive.
“Not in 'downtown' but a nice hotel”
The hotel's name is 'Downtown Dubai', but we did not see a 'downtown during our walk in the vicinity. Not sure where 'downtown' is but it is certainly not close to the hotel! However breakfast was very nice and our room was spacious, so if you don't need a good location, the hotel is acceptable.
“Quality hosting for your money”
Great hotel with all ammenities needed, located in the old downtown, not close to the recent developments but has free shuttle to Dubai Mall-Bru Kalifa Tower. Just around the corner from Burjaman Mall. Taxi to the marina is about 55 Dirhams, to Dubai Mall about 25 dierhams. Full buffet breakfast with wide variety of choices. Clean room with A/C, TV, Phone, Wired Internet, etc. Room service is great. In summary, a great hotel in a good location, with great food all this at low cost. Recommended.
“Great Hotel and Room”
We arrived in the hotel and immediately greeted by the concierge who took our bags. Check-in was pleasant although we didnt relaise that 200dhs a day were needed as deposit, this wasnt a major issue. The room was a large room with kitchen, lounge area and king bed, ideal for the stay. It was cleaned every day and immaculate. The location was a little out of the way due to the heat but taxis are easy and cheap to get to the main areas. I would definately stay here again and recommend to others.
“All that we expected”
We stayed at the hotel for 5 days and it was a family holiday with children. The hotel is well located and it was quite easy transiting to and from the hotel. Taxis are available easily at the hotel gates. The room service was very fast and we were quite impressed with the service. The staff were very polite and efficient. The swimming pool on the roof was excellent although too hot during the day. The Baby pool was also quite nice. Overall it was a memorable stay.
“Happy Customer”
Very good hotel, clean, staff were helpful, Good "Pub" on site for a drink. Metro was further away than we were lead to believe its about a 20minute walk and on the main road where the "Big Bus" tour bus stops.But that was Ok especially as there is no crime you dont feel threatened if its later in the evening when walking back Could not fault the hotel met all our requirements and would stay there again.
“Dubai- Downtown Sheraton”
Great hotel for families and business travelers. A bit of a drive to the beach, but there is a free shuttle. Would stay there again.
Showing 1 - 10 results (of 106) · See more Four Points by Sheraton Downtown Dubai reviews
Mankhool Road, 4c Street Bur Dubai Dubai, United Arab Emirates
Nearby Points of Interest
The closest major airports to Four Points by Sheraton Downtown Dubai are:
Dubai (XNB-Dubai Bus Station) - 4.9 km / 3 mi
Dubai (DXB-Dubai Intl.) - 6.1 km / 3.8 mi
The preferred airport for Four Points by Sheraton Downtown Dubai is Dubai (DXB-Dubai Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Bur Dubai, Dubai, United Arab Emirates: The main administrative and shopping district, Bur Dubai contains some of Dubais oldest buildings. Bastakiya is a carefully restored heritage quarter of narrow alleys and courtyard houses cooled by wind-towers. Sheikh Maktoums House (now a museum) is a fine example of 19th-century Arabian architecture. The nearby Dubai Museum offers a succinct account of the Emirates history, while the Heritage & Diving Village recreates its maritime past.
Mankhool Road, 4c Street Bur Dubai Dubai, United Arab Emirates
