Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Makkah

Very old furniture.

Posted 14-Sep-2014
Staff were nice and polite. But the room furniture is very old and rotten. The location is great. The Salero is must.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel for business and leisure

Posted 13-Sep-2014
Pros: As before connected to a great Mall
Cons: Need a better and large lounge area
Location: Shopping... Shopping .... Shopping
Having linked to the Mall of the Emirates is convenient and pleasant experience
5 out of 5
Recommended
for Everyone
by A verified traveller

Kempinski Rocks!

Posted 03-Sep-2014
Cons: The beds could be a bit softer.
Excellent hotel, staff and environment. Centrally located.
4 out of 5
Recommended
for Everyone
by A verified traveller from doha, qatar

Friendly staff

Posted 06-Aug-2014
Very good location. Nice services. Big room and good breakfast in the morning
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient Hotel

Posted 26-Jul-2014
Pros: The bathroom and the beds are perfect!
Location: They are ideally located if you really want to get out and about. you can take the metro if you like, and taxi's are always readily available.
I have stayed at the Kempinski several times over the course of a few years now, and I will continue to stay with them. They are right off the metro, which connects to the mall, anything you want or may need is at your disposal, whether you're looking for shopping, or basic necessities at a decent price. The hotel can get a bit expensive and over priced for a nights stay during parts of the year, but when priced right, it's certainly worth the stay. The rooms are just right, and very comfortable. The staff is incredibly friendly, the food is great. Even with the inconvenience of the current construction I didn't feel as though it dampened my stay at all.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-May-2014
Pros: Convenience
Ask if there is construction or window cleaning near your room. We had both and it was noisy at night.
5 out of 5
Recommended
for Business Travellers
by Abdulmohsen from Kuwait

Posted 30-Apr-2014 on Hotels.com
The hotel service is excellent, as well as the location, attached to the emirates mall.
5 out of 5
Recommended
for Families
by Femi Banjo from London

Fantastic Experience

Posted 28-Apr-2014 on Hotels.com
Enjoyed every bit of my stay and the kids loved it.
1 out of 5
by srinivasan from r

Not upto the mark

Posted 22-Apr-2014
Room not ready for what we paid and requested for . No dental and shaving kit but charged doe 5 star . Kettle not working ! No good view from rooms . Just facing Sh.Zayed Road. Overall not worth the money u pay for .
5 out of 5
Recommended
for Everyone
by Andrew from Sydney, Australia

Great hotel

Posted 11-Apr-2014
Pros: Rooms
Cons: Nothing
Location: Lots
I was on a business trip but this would also be a great place to stop in for a few days. Really nice rooms, you walk straight into the mall, go skiing, nice pool and the spanish restaurant is great, even has jamon.