Ratings based on 289 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Apr-2015
Perfect one of the most unforgetable experience in my life
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing stay

Posted 08-Mar-2015
Fantastic hotel, great customer service. Lovely room. We had an upgrade to a junior suite (complimentary) and it was amazing. Can't say enough good things about the hotel. Staff were super professional and really welcoming. Mall being next door was great for food - the Cheesecake Factory downstairs is superb! Loved everything about this hotel - can't wait to go back!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom S

Good hotel with no view

Posted 27-Feb-2015
good hotel, they do upgrades when possible, rooms bit old though
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Feb-2015
Quite ok location and great if shopping is part of your plan in Dubai.
3 out of 5
by A verified travellerfrom ksa

Expensive for being near to shopping mall ski duba

Posted 24-Jan-2015
Over all it was ok................................,,.,,..............,......
4 out of 5
Recommended
for Everyone
by A verified travellerfrom MOSS

Fantastisk bra

Posted 10-Jan-2015
Kjempe opplevelse, bra service, ganske så lukseriøst, utrolig fint der, hjelpsomt og hyggelig personal.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tanzania

A very nice and comfortable hotel

Posted 08-Jan-2015
Pros: The general layout and the facilities around with excellent and very courteous staff
Cons: Everything is perfect
Location: Location is excellent and with an excellent mall adjacent there is nothing that can go wrong
Very enjoyable stay, excellent staff, very clean and good environment and surrounding.
4 out of 5
Recommended
for Everyone
by A verified traveller

Best location in Dubai, Great Hotel

Posted 06-Jan-2015
Pros: Location
Cons: More facilities for kids
Location: Mall of Emirates
Newly renovated floors 9-11 worth staying at, while overpriced, it is location that makes the difference connected to the mall of the emirates...
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Lusaka

Comfort and Shopping in a package

Posted 31-Dec-2014
Pros: It Location in proximity to the Mall of Emirates is a great selling point. The comfort, Entertainment, luxury all see this hotel
Cons: Hard to say
Location: The hotel is attached to the Mall of Emirates, so you have Shopping, Dubai Ski (Snow in the dessert), Magic Planet for kids gaming, Food Court Closeby
I had a suite and an executive grand deluxe. The rooms were exceptional and very modern with very comfortable beds and pillows. I had 3 TV sets in the suite, all with internet, helpful videos and an extra function I have not found in any hotel; I could wirelessly stream movies from my android cellphone to the TV. The room also had an ipad that could be used to control TV and various other things in the suite. The Suite even had a BOSE sound system connected to the TV! Added to all this is the convenience of being attached to the Mall of Emirates. We shopped conveniently and simply walked back to our rooms. We also went to Ski Dubai in the Mall as well as Magic Planet. My children immensely enjoyed both experiences.They also have a beautiful designer pool on the second floor. It is an expensive hotel but well worth the expense.
5 out of 5
Recommended
for Families
by Mahasinfrom Riyadh

Stay in Luxury

Posted 15-Dec-2014 on Hotels.com
The Hotel is excellent for a short stay, it is located inside the Mall of Emirates, excellent for shopping, Skiing (indoor Dubai ski), watching Movies, different food cuisines. The service is excellent, the breakfast was very good, The only thing is that the hotel is far from city center, so if you like to go around the city you need to take a taxi, rent a car or use the Metro (the station is located inside the mall). It was an excellent stay.