Ratings based on 343 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom kent

Fantastic hotel

Posted 21-Mar-2015
We had a lovely break, looked after from start to finish. Nothing was too much trouble, even setting up a table on the beach for dinner.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom England

Five Star Beach Complex

Posted 21-Mar-2015
Pros: Very spacious with huge grounds
Cons: Sometimes some of the food on the self service buffet needed to be warmer . That is not a criticism but an observation.
Location: The hotel does have various activities such as golf , a shooting range hire boats . Other than that the hotel is isolated.
This hotel provides everything needed for a relaxing holiday. The staff in every department are more than helpful. Our basis was half board and the quality of food was excellent as was the choice. Also several restaurants to choose from with an adequate allowance to spend. Wine was expensive . And being Dubai it was not obtainable anywhere other than the hotels or restaurants. The grounds of the hotel are superb with so much space and hundreds of sunbeds to choose from. It's own Marina adds some interest to the scenery. With a sea plane that takes of daily giving tourists a birds eye view of Dubai . Our bedroom was of average size with plenty of drawer and hanging space. Luxury toiletries were replaced each day with huge fluffy towels. All in all excellent value for money. It is just over 30 minutes from the airport. You must be aware that there are no shops etc close by, nothing within walking distance. The hotel does provide a complimentary shuttle that takes you into Dubai . This service is totally free. Ifs its relaxation that you want this is the hotel .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Roma

Ottimo hotel direttamente sul mare.

Posted 18-Mar-2015
Pros: tranquillità e mare
Una settimana a Dubai. rilassamento assicurato a due passi dalla città raggiungibile facilmente in taxi oppure tramite la navetta gratuita. Relax in piscina riscaldata.
4 out of 5
Recommended
for Everyone
by A verified traveller

good hotel excellent facilities,

Posted 15-Mar-2015
Pros: Friendly staff, foos was of a good standard. The hotel and grounds kept immaculately clean
Cons: Keep the peacocks away from the lawns. got pecked whilst sleeping on the sunloungers!!!
Location: Location of hotel is a 30 min ride from city 45 mins from airport
Enjoyed our stay staff very friendly and polite nothing to much trouble Hotel a bit far from city which didn.t bother us as we needed a relaxing break in the sun and this hotel was ideal for this.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Southampton Enf

Third time at hotel

Posted 15-Mar-2015
Pros: Location, fabulous food, friendliness of all staff
Cons: Maybe the dividing of main hotel and Palm Court a detrimental step and we think they should revert back to how it was before
Location: Location out of this world. Right on private beach. Excellent golf course. Restaurants second to none.
Still absolutely fabulous. All staff very friendly, attentive and hard working. Hotel still a winner as far as we are concerned and would go back again and again
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Amazing hotel

Posted 15-Mar-2015
Pros: Location, view, staff, facilities, pools, bars, food, excellent wifi everywhere! Absolutely everything!
Cons: Simply can't think of anything-sorry!
Location: 20 minutes drive from Dubai centre (30 mins from airport)....awesome location.
Perfect from start to finish..... Staff-fantastic (remembered me from my stay over 2 years previous, wonderful welcome back) Facilities-fantastic (pools, beach, sun beds, spa, restaurants, room, bars, etc) Food-absolutely delicious Couldn't fault anything
5 out of 5
Recommended
for Everyone
by A verified travellerfrom riyadh, SA

Relaxing, comfortable hotel

Posted 10-Mar-2015
Fast check in.. Relaxing hotel.. Nice staff.. Comfortable bed..
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Oxnard, CA

Very Nice Hotel,

Posted 04-Mar-2015
Pros: Staff is very helpful and nice, clean hotel to stay,
Cons: The mattress is very hard. If they will have more shuttle busses and more hourly times to take guest out to the city.
Location: Everything is far away so you need to get a taxi to go downtown Dubai. Taxis get expensive about $30 one way.
It was a beautiful hotel resort, excellent staff, they make you feel like home
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great hotel with amazing pool and beautiful beach.

Posted 03-Mar-2015
Pros: Pool, beach, food and everything else.
Location: Quite far from downtown Dubai but the hotel offers plenty of activities on site.
We had a 6 day stay booked at the JA Jebel Ali Beach hotel and loved every minute of it. This hotel is the perfect destination if you are looking for a nice hotel with an amazing pool, private beach and really good food. The staff were very helpful and accommodating and the sea view room on the second floor that we were given had everything we could wish for. The only drawback is that Jebel Ali is about a 45 minute drive from downtown Dubai. However, the Hotel do operate a free shuttle service which stops at 3 of the big malls and twice daily go to Atlantis the Palm. If the times of the shuttle don't suit you taxis are fairly cheap, just under 100 AED from Dubai mall to the hotel. If you get tired of sitting by the pool or lying on the beach the hotel has plenty of activities on offer. Golf, Tennis, Mini golf, water sports, gym, beach volleyball and more.
4 out of 5
Recommended
for Families
by A verified travellerfrom London

Great hotel for families

Posted 25-Feb-2015
Pros: Country club atmosphere
Cons: Simplifying the All Inclusive package
Location: Near the port which is a bit of an eyesore but I wasn't bothered about that
Lots of facilities and a very enjoyable atmosphere. Food was great and something for everyone even my fussy 6 year old. Away from the city which was a big plus point for us but for someone looking for nightlife, shopping not great. All inclusive rules are a bit confusing and facilities such as mini golf which you might feel were included are not. I am also disappointed with people putting towels down to reserve their spots The resort is too nice for this!!