House, 5 Bedrooms, Lake View | Terrace/patio

Reviews of The Villas on Lake George

2.5 out of 5
The Villas on Lake George
3908 Lake Shore Dr, Diamond Point, NY

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 61 reviews" "
Rating 8 - Good. 18 out of 61 reviews" "
Rating 6 - Okay. 5 out of 61 reviews" "
Rating 4 - Poor. 9 out of 61 reviews" "
Rating 2 - Terrible. 5 out of 61 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

karl

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fun
Great location, close to the villages but far enough away that it is quiet. Staff is very friendly. Nice amenities.
Stayed 4 nights in Aug 2023

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owner and staff are so welcoming and the property is beautiful Walk right from your room to Lake George and enjoy all water activity’s. Absolutely beautiful and convenient
Stayed 3 nights in Aug 2023

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a family vacation
This was a perfect location to stay at when visiting Lake George. Just a few minutes from the village! We loved the pool and private beach including the kayaks guests can use for free. The grounds are very pretty and our suite was clean. My only complaint was that the stove in our room didn't have all burners functioning. And a few of the chairs by the pool have seen better days. But all in all, we would come back!
Stayed 4 nights in Jul 2023

10/10 Excellent

Anatoliy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spend 4 night it was great experience. Beautiful location, nice staff, great view,
Stayed 4 nights in Jul 2023

10/10 Excellent

Apexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very beautiful, clean and very inviting. Had issues with stove and toilet but overall excellent.
Stayed 4 nights in Jul 2023

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location for all! Private lake access with an abundance of kayaks, row boats, jet skis etc. Large pool open until nightfall, clean facility, room was well kept, staff was so nice and everyone was friendly. A few miles away from the main strip if that’s your preference or a few miles in the opposite direction to Bolton Landing which is a little slower paced. We will definitely be visiting again next year.
Stayed 4 nights in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff went above and beyond. This property was beautiful. We will defiantly be booking again.
Stayed 2 nights in Jun 2023

10/10 Excellent

ILLYA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
s
Stayed 1 night in Jun 2023

4/10 Poor

Merilee

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The villas themselves were dated. The beds were rock hard. The parking areas and drive thru areas were super narrow. The cafe was supposed to open at 8 am and wasn’t opened, even after checking at 8:30. No beach to go down to like advertised. Overall extremely disappointing. Won’t be staying here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Xochilth

Liked: Cleanliness, staff & service, property conditions & facilities
We had great timr
Stayed 3 nights in May 2023

8/10 Good

THOMAS J

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Well kept. Nice access to the water front on site
Stayed 2 nights in Sep 2021

4/10 Poor

Georgia M

Disliked: Cleanliness, amenities
The hotel staff were very friendly, and the location is great, but the room we stayed in was extremely uncomfortable ( bed was fine) but A/C didn’t keep room cool, we had to continuously ask for towels and garbage was overflowing (we emptied our own). There was no place to put clothes in room ( one luggage rack) but no dresser or shelf. We staye
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
WiFi service didn’t work the pool heating system wasn’t working no means of a cup of coffee in early morning
Stayed 4 nights in Jul 2021

4/10 Poor

Doreen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are really old and not clean
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Lenny, Sylvia and rest of staff were very friendly. Our only issue is our room had a funky smell in the living and bathroom area (like sewage). But, the ability to use the lakefront and the lake view was amazing!!
Stayed 4 nights in Jun 2021

10/10 Excellent

Chris, Gibbstown NJ

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff was really great. The property is old but clean and they had it all, boats, kayaks, beautiful cove to swim in. Most of all comfortable beds and pillows!!!!
Stayed 3 nights in Jun 2020
Response from Len on 16 Jun 2020
Thank you Chris! We understand, 99% of Lake George resorts on the lake were built in the 1950's. We appreciate you and your lovely family. Hope to see you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great👍💙 we will go there every weekend next year🙏🙏🙏
Stayed 1 night in Sep 2019

10/10 Excellent

adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. Very convenient and the people were very nice. Rooms were good, had everything you need. The pontoon boats for rent are top of the line, not like some places that give you junk to go out on. If you go out on the lake you have to get a tube for the kids to ride on!
Stayed 2 nights in Aug 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Fantastic for families with kids. Plenty of grassy areas to run around on, a small playground, a nicely protected beach, and free use of canoes, kayaks, and rowboats. But be aware that there is a huge difference between unit types. All of the rooms are clean and, though basic in their furnishings, are well maintained. But the simple rooms, even those with 2 double beds, have no real kitchen facilities - only a small fridge and a microwave and not even an electric kettle - and no sitting area, inside or out, while the larger units have a full kitchen, small but adequate dining table and sitting area and a full-sized outdoor picnic table along with a private barbecue. Friendly and helpful owners. Was perfect for what we needed - grandparents, adult kids and grandchildren - and we would definitely stay again.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good customer services for my family vacations
Stayed 3 nights in Aug 2019
Response from Len on 25 Aug 2019
Thank you, its all about service!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and friendly staff. The beach are was pretty.
Stayed 1 night in Aug 2019

8/10 Good

Monte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Len on 25 Aug 2019
Thank you for the positive feedback!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, cozy and comfy
Such friendly service at the front desk. Our only issue was with the door locks, they definitely need an upgrade
Stayed 3 nights in Jul 2019
Response from Len on 25 Aug 2019
We agree. Many issues since NY state mandated "special" locks. We are looking for solutions:)

2/10 Terrible

Nugget

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has lake view and small beaches, but all the facilities and boats, kayaks are ver old. Hotel facilities and staffs are part time students, don’t know how to clean the room, doesn’t have ice maker machine in premise, each room no chairs, not offer coffee, tee and cups, pretty basic. Based on the price it is over charge fir what they offer.
Stayed 3 nights in Jul 2019
Response from Len on 25 Aug 2019
You sound like a traveler who has been in too many chain hotels. No offense, but you just don't "get" Lake George. Its about the Lake, nature and friendliness. Too many guests love it here. But we do listen to feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel sits directly on the lake and they have lawn chairs to lay out on. It’s very beautiful. The kayaks are free to use and very fun. There are bbq grills and picnic tables for you to cook. The rooms are a bit outdated but the bed was comfy. Enjoyed are stay.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Very accommodating staff, comfortable room and bed. Pretty pool and grounds all situated on a beautiful private cove with sandy swim area.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Tushar

Liked: Cleanliness, staff & service
Nice Place.
Some temperature issue in the house and also not enough utensils in kitchen for place booked for 8 people stay. Nicely location.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel is nice, private beach, fire pit and all... but the rooms are not as pleasing as the outside. You can feel the springs in the beds and the pillows are as flat as the floor beneath your feet. We only enjoyed that we could dock the boat on the location. Otherwise...... neverrrrr coming back.
Stayed 3 nights in Aug 2018

8/10 Good

dee, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I go to swim in the lake, so loved the beach area, clean, nice view. Loved the pool. Room was clean, beds were super comfy, like the old style furniture. Overall, was a good experience. Would go again.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Whaaaat? It's closed!?
With our booking confirmation from Hotels.com in hand, we drove 3.5hours from our home to Lake George. Not only did the hotel not look very nice .... but it was closed!! We ended up booking another hotel in Lake George directly
Stayed 1 night in Sep 2017
Sorry for your inconvenience but that is an ongoing issue with the travel sites. We informed them months ago but they still allow bookings. A winterized resort does not always look nice.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
So so accommodations. Great access to lake though.
We went there thinking we were getting a villa but the room was extremely small. It was one room that could fit 2 beds. The tv was 19 inches. We upgraded to a 2 bedroom which ended up being 400.00 more, which I was ok with just to have more space. The accommodations to me were disappointing but if you want a peaceful place with great lake then you will probably be happy with it. I am a hotel snob so..... The villas need to be updated.
Stayed 4 nights in Aug 2017
Response from GM on 25 Sept 2017
Again a travel site issue. Rooms they advertise don't always match the category the traveler chooses, usually looking for a lower price but expects more.

4/10 Poor

Ram, Princeton, NJ

Disliked: Staff & service, room comfort
Good location but caution on additional charges in
Location is perfect. Private beach with boats and kayaks free of cost is nice. However, the management is not so friendly. We (5 rooms for 5 families) are forced to take a bigger room at extra cost siting only 2 adults per room and a kid cannot stay in the room due to their hotel policy. And the worst part is manager/owner saying pay the price or go somewhere else. Obviously, the manager knows last minute booking is going to be more expensive and hence forced us to pay extra money.. I've been travelling all over US and probably stayed for more than 1,000 nights in the last 5 years and never heard a hotel manager or owner say, pay extra or go somewhere else. Initially, he said absolutely no rooms are available and then offered another room at no cost and one more room at additional cost.
Stayed 2 nights in Aug 2017
Response from GM on 25 Sept 2017
You enter an establishment and demand more than you reserved, don't expect smiles. You were very rude and besides demanding a room for more guests than you reserved, we did as you admit, provide a room at no cost to try and accommodate. Please be fair when giving reviews. There are always two sides to every story.

8/10 Good

Diane, Albany NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owners and staff very accommodating! great views!
When we arrived, we were upgrading to a large duplex to accommodate my whole family. The owners make sure you are comfortable and have everything you need at your fingertips. The beach area is very inviting and my grandchildren took advantage of the water toys, i.e kayaks, paddleboards and the like. There is a wonderful café with great coffees and sweets. All in all we will certainly return.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location for a vacation.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
The owners were very nice and were completely understanding with my late check in (10pm) and early check out (6:30am). Would definitely stay again.
Stayed 1 night in Jul 2017

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lakeside vacation
I loved the area and given similar places in our budget, we really stayed at one of the best places possible. I read many reviews before we stayed in the area. We too had a little "snafu" after arrival but they went above and beyond to upgrade us and make us feel welcome. I didn't have noisy neighbors. Everything was clean and in good repair. Everyone was very friendly--staff and guests. I liked that we had the lake experience without being surrounded by people like closer to the village. I'd definitely stay here again.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very nice Great beach and dock with a Great view.
Stayed 4 nights in Jul 2017
Response from Leonardo on 23 Jul 2017
Thank you for staying with us and enjoying natures beauty

6/10 Okay

Verified traveller

Review
Staff friendly and room clean However, they should upgrade their outdoor furniture a lot of the chairs we're old and broken by the waterfront.
Stayed 2 nights in Jul 2017
Thank you for the observation. Unfortuneately outside furniture suffers wear and tear more than most other things. We will repair/replace as needed. We appreciate the positive feedback!

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% honest review
Ive been to enough hotels to know that the balance between affordable and clean is tough to achieve. i believe my review to be objective and unbiased. We stayed at the villas during americade bike week. Everything was amazing. The rooms were affordable and spacious with a fully stocked kitchen with a fridge and stove and a cute living area. They turned the ac on before we arrived so that the room would be cool for us. And the room was so clean! No disgusting carpets with mystery stains, all wood floors. The staff was amazing and super accomidating. We had a trailer with 2 motorcycles and the parking lot was on a hill, which would have made things difficult, but the staff was more than happy to come out and help. They went above and beyond and i would DEFINITELY recommend this to anyone. Ps please dont mind our clutter in these photos haha.
Stayed 3 nights in Jun 2017
Thank you for your kind and honest review. It is always a pleasure to have our guests happy and appreciate their stay with us. Hurry back!

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The furniture was at least 25 years old and uncomf
Old furniture uncomfortable and small room and tiny bathroom. Thin thin old towels; thin walls in the room. Dishes not clean. Not worth the money.

10/10 Excellent

erick, brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet hotel
Very nice hotel, far enough from the town but east to get there. The room was clean and comfortable. We had a lot of fun with the rowboat and the kayaks that you can use for free. We would definitely go back

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down.
Website pictures are beautiful but in person its a dump. Outdoor pool was real nice though

8/10 Good

Corine , New york, Ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely owners
The villas were in a beautiful spot located right near the lake. They had on site water sport rentals. My boyfriend and I rented a jet ski, it was fun but I wish we weren't limited to a certain distance to ride them around in. The family that owned the villas were very sweet. They had a cute cafe with delcious coffee drinks. Pool was nice and clean. Great distance from town.