Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from B

Great value, centre of town hotel

Posted 15-Jul-2015
Very helpful staff, comfortable room and excellent breakfast. Good value hotel, no frills but no complaints
4 out of 5
Recommended
for Everyone
by A verified traveller from ashford, kent

Great location

Posted 10-Jul-2015
Bed was large and very comfy, it was quiet and the shower was also good, which pretty much hits all my requirements! The location was great, and staff welcoming. Had everything we needed. Small thing but the tea/coffee and toiletries weren't replaced (but we didn't ask for then, I'm sure they would have been.)
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jul-2015
Very convenient and great to be able to relax in the bar after a very long journey. Everything good but a lift would be excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from York, UK

Nice Hotel, Nice staff

Posted 25-Jun-2015
Pros: Good healthy breakfast. Nice staff. Clean room. Regular supply of toiletries. Clean towels. Spacious room. Easy access.
Cons: Reduce regularity of changing towels to those placed in bath. More attention to making beds & bath floor. No need to replace shower & shampoo gels
Location: Near the city centre. Easy access to required super stores, book shops, pharmacies, market place, and 99p shop. Also, the hotel is part of a pub.
Initial impressions were not great. My first observation was that the hotel was part of a terraced building very close to the road. The bath floor had bits of hair on it. The shower and shampoo gels were half finished - fine for a remaining guest but not okay for a guest just arriving to take up residence. The coffee & tea mugs were unclean. However, everything was better moving on from those first observations. My entire stay (6 nights) was made excellent by positive interactions with the professional and courteous staff. The hotel rooms are adequately spaced, so not too much next door neighbour noise. The room was spacious with plenty of storage place. Daily cleaning of rooms. There was daily supply of tea, coffee and hot chocolate sachets, and the brown and white sugar to go with them, as well as UHT milk. Also, there was regular supply of toiletries. There was a working TV with Freeview channels although they were limited due to range. Although located on the road sleep came easily. Hotel staff were very nice and cheerfully accommodated my non-standard breakfast choice which was made out of a compilation of bits from the different breakfast recipes. They were also very helpful with my heavy luggage which needed to be taken up the stairs to my room, as there was no lift. The hotel was ideally located within easy reach of amenities including the city centre with popular superstores and pharmacies and market place. Great place to stay. I would recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Posted 03-May-2015
Pros: Friendly, helpful staff, good food and drink available on site, very comfortable room. And a courtyard with a nearly 2000-year old Roman wall!
Cons: If you are on the second floor, the stairs can wear you out. A lift would be a nice improvement.
Location: Great location, near city centre and major tourist sites such as the cathedral and the Royal Albert Museum.
We stayed there for several days while visiting family history sites and tourist attractions. Very comfortable, well-located hotel.
5 out of 5
Recommended
for Families
by Linda from Scarborough

Venue for wedding reception

Posted 29-Apr-2015 on Hotels
We were there for a wedding reception and it was an ideal place for it having a lovely big beer garden. The hotel was in a quiet situation yet only a short walk from the city centre.
4 out of 5
Recommended
for Couples
by A verified traveller

Wide, lots of light and fonctionnal

Posted 11-Apr-2015 on Hotels
Good service at check-in and out. Very clean and tidy room. Comfortable kingbed. Large bathroom. A little mold on the ceiling though. Very nice and enjoyable veranda to have a beer. Pleasant beergarden.
4 out of 5
Recommended
for Couples
by A verified traveller

VERY GOOD INDEED

Posted 08-Apr-2015 on Hotels
Very nice hotel, the rooms are not large but very comfortable. Very pleasant staff, excellent breakfast with wide choice! And a spelndid pub with lovely beer garden downstairs!
3 out of 5
Recommended
for Couples
by margaret from Milwaukee Wisconsin usa

Fun trip

Posted 07-Apr-2015 on Hotels
The room was quaint the bed was very comfortable.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 06-Apr-2015 on Hotels