Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom yorkshire

very pleasant stay. Helpful staff. Value for money

Posted 03-Nov-2014
Pros: relaxing
Location: in the country but close to tourist attractions such as alton towers and the heights of abraham
Booked night before through expedia very pleasantly surprised. Good value breakfast as much as you can eat. Very friendly staff. Only downside was the cleanliness of the room in particular the bathroom but for one night wasnt worth complaining
4 out of 5
for Everyone
by A verified travellerfrom Staffordshire

Pleasant hotel

Posted 03-Nov-2014
Pros: lovely character
Location: lovely surroundings
the hotel was nice, however we weren't given much information prior to our stay, for example we weren't aware of the free activities such as the use of the pool and gym. The pool was a communal pool, and swimming lessons were being given to children which was not very relaxing. The room was not what I expected I had paid extra for a deluxe king room and it was not the room that I thought I was getting.
4 out of 5
for Couples
by A verified travellerfrom Bedfordshire

Clean, comfy and spacious hotel.

Posted 01-Oct-2014
Pros: the views were amazing and the cleaniness and the express checkout service - very handy.
Cons: It would have been nice to have had a fridge in our room.
Location: Hghly recommend the McArthur Glenn Shopping Centre in Darby.
Recently stayed here to celebrate my partners birthday. The room was clean, charmingly decorated and very spacious, and the views over the golf course were stunning. The staff were very accomodating and they took it upon themselves to kindly leave a birthday gift in our room, which was lovely. The bed was absolutely huge and extremely comfy and my partner rated the spa/spa staff highly. We didn't eat at the hotel, so cannot comment there, but overall our stay was fabulous and I would definately recommend it to friends and family. Thank you, Laura and Andrew.
3 out of 5
for Everyone
by A verified travellerfrom Reading

Beautiful location, grounds.

Posted 15-Sep-2014
Pros: Location/Grounds. General accommodation was appealing.
Cons: See comments above.
Location: Beautiful grounds.
Disappointed. Noisy guests partying at 2:30 AM was a problem. Bed Pillows too soft. Noisy automatic front door opening disturbing.
5 out of 5
by Antonyfrom Chicago

We'll be back

Posted 11-Sep-2014 on Hotels.com
Great hotel in beautiful grounds and surrounding countryside. We stayed one night as we were attending a wedding close by at Morley Hayes. We'll be back for sure.
2 out of 5
for Getaway With Friends
by Debbiefrom Essex

Posted 29-Aug-2014 on Hotels.com
Food was Luke warm Room service very poor rooms not cleaned until after 3. 30 pm Clinical place to stay lacking warmth and ambience
5 out of 5
for Everyone
by A verified travellerfrom London

Nice Relaxing Time

Posted 28-Aug-2014
Pros: Staff is really co-operative and warm welcoming
Location: Nice countryside greenery.. good for a walk and jog
Perfect place for weekend break. We enjoyed bank holiday weekend... the plus point about this location is if the weather is nice you would be laughing and even if weather isn't good, you still got plenty of things to do within the hotel.
2 out of 5
by A verified travellerfrom L

Slow service, dated & small rooms. Over priced.

Posted 26-Aug-2014
Stayed August 2014 as couple. This hotel is not as advertised - our room was nowhere nr the priory, but a concrete building out back, facing car park. It was dated, small and the sink tap flowed brown water. The bed was really comfy though - it's only saving grace! The staff are few, and service is slow. They've clearly taken on too many wedding bookings at other guests expense. Staff are mostly friendly once you get hold of one! Lovely grounds, gardens pretty but room service food is poor quality. Restaurant food better. Overall, not a great stay. Would not recommend and wouldn't stay again.
Comment from Hotel Management
01-Sep-2014 by Anne, Hotel Management
Thank you for your feedback. I am sorry that you were disappointed with aspects of your stay. We will do better next time.
4 out of 5
for Business Travellers
by Johnmfrom Huddersfield

Posted 25-Aug-2014 on Hotels.com
Very comfortable, changed in 30 years!
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Aug-2014 on Hotels.com