Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice Relaxing Time

Posted 28-Aug-2014
Pros: Staff is really co-operative and warm welcoming
Location: Nice countryside greenery.. good for a walk and jog
Perfect place for weekend break. We enjoyed bank holiday weekend... the plus point about this location is if the weather is nice you would be laughing and even if weather isn't good, you still got plenty of things to do within the hotel.
2 out of 5
by A verified traveller from L

Slow service, dated & small rooms. Over priced.

Posted 26-Aug-2014
Stayed August 2014 as couple. This hotel is not as advertised - our room was nowhere nr the priory, but a concrete building out back, facing car park. It was dated, small and the sink tap flowed brown water. The bed was really comfy though - it's only saving grace! The staff are few, and service is slow. They've clearly taken on too many wedding bookings at other guests expense. Staff are mostly friendly once you get hold of one! Lovely grounds, gardens pretty but room service food is poor quality. Restaurant food better. Overall, not a great stay. Would not recommend and wouldn't stay again.
Comment from Hotel Management
01-Sep-2014 by Anne, Hotel Management
Thank you for your feedback. I am sorry that you were disappointed with aspects of your stay. We will do better next time.
5 out of 5
Recommended
for Everyone
by A verified traveller from Warwickshire

Relaxing break

Posted 06-Jul-2014
1 night stay in July. Room was very comfortable, clean and spacious. Staff polite and attentive. Lovely meal in Priory restaurant followed by coffee and drinks in the lounge. Beautiful grounds, hotel well maintained. There was a wedding and a golf group in the same evening as us, but this did not disturb our romantic getaway as functions and groups were hosted well away from the main restaurant / lounge and our room in the old farmhouse, would definitely recommend the hotel and hope to return ourselves
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel in middle of golf course

Posted 19-Jun-2014
Only stayed one night, but was a pleasant stay. Only drawback was breakfast room was a long way from room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 09-Jun-2014
The location of the hotel is one of the best I've seen. Grand in design and gardens are fabolous. I found the staff were polite and very accommodating. The room we stayed in needs updating, and the pool facilities could do with work but overall a pleasant venue.
1 out of 5
Recommended
by JB from Wirral

Terrible Customer Service

Posted 27-May-2014 on Hotels.com
We paid £170 for a double room with 2 x King Size Double beds. Upon arrival the room had just one double bed. Upon questioning this from the room via telephone I had to go all the way back to reception to show the receptionist the Hotels.Com confirmation that clearly stated 2 x King Size Double beds. Apparently, this was not a guarantee and only a preference, which if had been made clear at the time of the booking we would have booked elsewhere due to us being 2 blokes at the hotel to attend a nearby event. The only resolution after a blatant stand off was that house keeping would put a pop up camp bed in the room, and there will be an additional £15 charge. Needless to say this was the final straw and I refused to accept the charge. Shocking service and if there had been any available hotels in the area I would have walked out a lot earlier.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful historic hotel in wonderful parkland

Posted 03-May-2014
Wonderful stay from the impressive driveway past the golf course and the gorgeous historic building to the pool, room, food and gardens.
5 out of 5
Recommended
for Couples
by howie g from halifax

Posted 01-May-2014 on Hotels.com
great short break good facilities excellent food.
3 out of 5
Recommended
by Maxxed from Nottingham

Posted 20-Apr-2014 on Hotels.com
Didn't live up to expectations.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 24-Feb-2014 on Hotels.com