Front Desk staff is always helpful and honestly just doing their job, they try and make things work with whatever your needs might be. I understand sometimes it gets frustrating getting told what you don't want to hear, but I do understand it's their job. Nevertheless Jovon, Norma, Rob and I want to say Ashley I'm probably wrong I hope she don't see this and hate me lol but they all are always so helpful so nice super friendly and have always shown nothing but great hospitality to me and my dog (Sparkplug) Thanks for being an awesome team!!!