Terrace/patio

Reviews of Courtyard by Marriott Denver Golden/Red Rocks

3 out of 5
Courtyard by Marriott Denver Golden/Red Rocks
14700 West 6th Avenue Frontage Road, Golden, CO

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1001 reviews" "
Rating 8 - Good. 261 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in May 2024

10/10 Excellent

amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Red Rocks super easy, quick drive. Room was very comfy cozy and we had a tiny deck so we watched the snow fall.
Stayed 2 nights in Apr 2024

6/10 Okay

Tyson

Travelled with group
Average, but clean facilities. Great location for Red Rock Concerts.
Stayed 2 nights in Apr 2024
Response from Tyler B. on 4 May 2024
Thank you for the feedback Tyson!I'm so happy to hear you enjoyed your stay!

2/10 Terrible

Shane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tyler B. on 30 Apr 2024
Hi Shane!I'm so sorry to hear you did not enjoy your stay with us.If you have the time, I would love to hear more about it so that we can improve for future guests.Thank you for taking the time to provide feedback about your stay and again, I'm so sorry to hear you did not have a good stay.

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here and it was easy to get to with a very helpful check in person. Breakfast was wonderful too
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 19 Apr 2024
Thank you for staying with us! We appreciate your business and hope to see you again next time you're in town.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, as was the rest of the property I saw. The staff was friendly. The cafe had great breakfast, but was quite pricey. The room was relatively small. The closet wasn't deep enough, such that you have to push hangers and the ironing board back away from the door to even close it - have never seen that one before. The only other clothes storage was a tiny rolling cart close to the floor that I didn't bother using.
Stayed 7 nights in Apr 2024
Response from Tyler B. on 11 Apr 2024
Thank you for your feedback Michael! I will pass your comments along to the rest of the team so that we can improve our service in the future.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Tyler B. on 9 Apr 2024
Hi Daniel, thank you for your review!Have a beautiful day!

10/10 Excellent

Christmas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tyler B. on 8 May 2024
Thank you for the great review! We appreciate you staying with us and taking the time to give feedback.Have a fantastic day!

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy to get to. Our room was quiet. However, we waited for ten minutes for someone to come to the checkin counter. The toilet paper holder was held together with zip ties there were no labels on the pump shampoo, conditioner, or body wash. I think I used the right ones.
Stayed 1 night in Mar 2024
Response from Tyler B. on 1 Apr 2024
Thank you for your feedback Scott!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
The area was convenient for my daily travels. The area was nice and the staff was friendly.
Stayed 3 nights in Mar 2024
Response from Front Desk Manager on 29 Mar 2024
Thank you so much for your feedback. We hope to see you again next time you visit Colorado!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service
The location was good for my needs.
Stayed 1 night in Mar 2024
Response from Tyler B. on 28 Mar 2024
Thank you for your review Scott! We hope you will come back next time you visit Golden.

4/10 Poor

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain view was horrible Balcony to small Shower to small
Stayed 3 nights in Mar 2024
Response from Tyler B. on 25 Mar 2024
Hello Ryan,I am sorry to hear you did not enjoy your view. Have a great rest of your day.

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tyler B on 25 Mar 2024
Thank you for your response, Audrey! We love hearing about our guest's experiences.

10/10 Excellent

Larry, Chehalis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the general level of housekeeping was quite good. There are signs of maintenance not quite keeping up with wear and tear. Clean room. The blizzard hit when we were there and the staff was working hard to provide food. The staff even helped folks dig their cars out of the 20 inches of snow . We were impressed with the attitude of the staff. We will return as we have family in Golden.
Stayed 4 nights in Mar 2024
Response from Front Desk Manager on 21 Mar 2024
I wanted to take a moment to express our sincere gratitude for your incredibly kind and positive review of our hotel. It truly means a lot to us to hear that you had an enjoyable stay with us, despite the challenging circumstances of the blizzard.We're thrilled to learn that you're considering returning to our hotel when you visit Golden to see your family. We can't wait to welcome you back and make your next stay even more memorable.

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many food choices and not far off highway
Stayed 1 night in Mar 2024
Response from Tyler B on 16 Mar 2024
Thank you for staying with us Jody!We are so happy to hear your enjoyed the convenience of your stay. We hope you choose us for your next visit to Golden.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Had to stay at due to storm. Second time this season to stay at in snowy weather to be close to work.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 15 Mar 2024
Thank you for your feedback! We hope to see you again next time you are in town.

10/10 Excellent

Shawna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 15 Mar 2024
Thank you for your feedback! We hope to see you again next time you are in town.

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviently located at Golden for ski trips
Stayed 4 nights in Mar 2024
Response from Front Desk Manager on 15 Mar 2024
Thank you for your feedback! We hope to see you again next time you are in town.

2/10 Terrible

Samantha

Travelled with group
Disliked: Staff & service, property conditions & facilities
This hotel is by far one of the worst I have ever stayed at. When my guest had an additional guest over at the room, and I had him leave, apparently he hung out in the lobby for almost 2 hours. They said, walking around and engaging with other guests. When I called to extend my reservation. The lady told me that she would extend my reservation on the terms that I did not have that guest back at my room. When I told her that, I didn’t initially know who he was. She let me extend my reservation. The next day when I went to check out the manager on duty now told me that I had lost my incidental deposit because of that event the previous day however, I explained to her that, even though they can’t legally give me stipulations on my incidental deposit, I did not have any guests whatsoever at my room, and that was technically the agreement. They have yet to refund me my money or the general manager has yet to call or email me back. Completely immature and extremely hateful employees. They also not only took my incidental deposit for something that has nothing to do with incidentals. They charge me an extra incidental and an additional $30 for some reason that they have yet to refund.
Stayed 1 night in Feb 2024
Response from Ty on 11 Mar 2024
Sorry you did not enjoy your stay with us.

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Everything is clean and quiet. Premises is well taken care of. However, we were counting on the Bistro being open for a quick easy bite and it was closed on Saturday at 5:30 pm when we checked in.
Stayed 1 night in Mar 2024
Response from Tyler B. on 3 Mar 2024
Thank you so much for your response Rhonda!I am so sorry to hear the Bistro wasn't open on the night of your arrival. I will pass your comment on to the team so we can do better in the future. However, we are very happy to hear that the rest of your stay was good. Come and see us again on your next trip to Golden Colorado!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tyler B. on 25 Feb 2024
Thank you so much for your review Brittany!We are so happy to hear you enjoyed your stay with us. Have a beautiful day.

10/10 Excellent

Justice

Stayed 1 night in Feb 2024
Response from Front Desk Manager on 21 Mar 2024
Thank you for choosing to stay with us and for sharing your positive experience. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know.

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Front Desk Manager on 21 Mar 2024
Thank you for choosing to stay with us and for sharing your positive experience. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 17 Feb 2024
Thank you for your feedback! We appreciate you taking the time to let us know how your stay went.

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very nice.
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 15 Feb 2024
Thank you so much for your response! We always appreciate feedback so we can better accommodate all of our guests. I shared your feedback with the rest of the team so we can improve. Thanks again!

10/10 Excellent

Chico, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Feb 2024
Response from Tyler B. on 14 Feb 2024
Thank you so much for the awesome review! We are so glad you enjoyed your stay with us. Come visit us again next time you're in Golden!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to check in and the room was clean and spacious. There is a great authentic Italian restaurant just down the hill from the hotel too!
Stayed 1 night in Feb 2024
Response from Tyler B. on 14 Feb 2024
Thank you Scott! We love hearing good feedback about our service. I am so happy to hear you enjoyed your stay. We hope you come visit next time you're in Golden!

10/10 Excellent

Alexander

Stayed 1 night in Feb 2024
Response from Front Desk Manager on 12 Feb 2024
Thank you for your feedback! We hope to see you again.

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 10 Feb 2024
Thank you so much for your feedback! We hope to see you again next time you visit Colorado!

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Comfy bed, clean room. One bedside light burned out but I was just going to sleep so didn’t care enough to ask for a replacement. Fantastic breakfast!
Stayed 1 night in Feb 2024
Response from Tyler B. on 6 Feb 2024
Hi Nina,I am so happy to hear you enjoyed your stay with us! We always love to hear feedback from our guests. Thank you for taking the time to give us a review and we hope to see you next time you visit Golden.

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. There was a restaurant but closed due to weather. Bed was soft and nice. Would stay again.
Stayed 1 night in Feb 2024
Response from Tyler B. on 5 Feb 2024
Hello Diana!Thank you so much for your response. We love to hear feedback from our guests so we can improve our service every day. We hope to see you next time you travel to Golden.

8/10 Good

Jodi and Mario, Westhill Cir

Business traveller
We came in really late and the front desk clerk was just as friendly as could be.
Stayed 2 nights in Jan 2024
Response from Front Desk Manager on 4 Feb 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excellent

Carin

Starbucks on site, nice room.
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 4 Feb 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excellent

Erikka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly and helpful. Was the cleanest hotel at its price point that I’ve stayed at in a long time.
Stayed 2 nights in Jan 2024
Response from Front Desk Manager on 4 Feb 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 4 Feb 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Response from Front Desk Manager on 28 Jan 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 26 Jan 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

8/10 Good

Grigore

Travelled with family
Liked: Staff & service, property conditions & facilities
I liked that was right off I70. I did not like that fact that floors were not cleaned.
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 26 Jan 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

10/10 Excellent

Justine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 26 Jan 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

8/10 Good

Laverne J

Stayed 1 night in Jan 2024
Response from Front Desk Manager on 26 Jan 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

6/10 Okay

Maria

Travelled with family
Mediocre not like it used to be.
Got there they didn't have the room that I paid for and room was dirty second room was dirty but we needed a room because there was nowhere else to go so I cleaned it myself it wasn't filthy but definitely not wipe down the way it should be. Second room didn't have balcony. And that's what I asked for
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 26 Jan 2024
Thank you for your feedback. We apologize that you didn't enjoy your stay with us.

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose well
A very nice stay. Friendly and accommodating staff. Very comfortable bed. Delicious breakfast options. A great place for the price.
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 26 Jan 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

10/10 Excellent

Abigail

Liked: Amenities
Stayed 3 nights in Jan 2024
Response from Front Desk Manager on 26 Jan 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

10/10 Excellent

Brian, Golden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 26 Jan 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 26 Jan 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 14 Jan 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excellent

Jiachen

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 14 Jan 2024
Thank you for your feedback! We hope to see you again next time you're in town.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
The breakfast deal was amazing! Onsite Starbucks makes you coffee and cooks a breakfast entree - full meal, beyond typical Starbucks entree - a fantastic surprose
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 12 Jan 2024
Thank you for your feedback! We hope to see you again next time your in town. I have shared your experience with the Bistro team and they were very appreciative of your kind words of their service.

2/10 Terrible

Keshaw

Stayed 1 night in Jan 2024
Response from Front Desk Manager on 12 Jan 2024
Thank you for your feedback. We do apologize that your experience at the property was not positive.

8/10 Good

Jackie

Stayed 1 night in Jan 2024
Response from Front Desk Manager on 26 Jan 2024
Thank you for your feedback! We hope to see you again next time you visit Golden.