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Thank you for your review and for recommending us to your fellow travelers! We're delighted our excellent accommodations were a highlight of your visit, and we appreciate you mentioning them to your fellow travelers. It was a pleasure having you here, and we hope you return soon!
We are so glad to hear you enjoyed your stay! We would like to thank you for the amazing scores you gave us as well! We are pleased to hear you enjoyed the convivence of your location. If you are ever back in the Denton area, we hope to see you again!
Thank you so much for the high rating. We are so happy to know that our amazing team members and location added up to a wonderful experience! We hope you will consider joining us again soon!
Thank you for staying at the Holiday Inn Express and for taking the time to share your review. We're pleased to hear that you enjoyed the cleanliness of your room! Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back.
Thank you for taking the time to fill out our survey, we always appreciate the wonderful feedback about your stay! I want to thank you so much for the wonderful scores you gave us! We always strive to provide extraordinary service for every one of our guests! Every guest should feel safe and comfortable when they stay with us so we hope to have you back in the near future, have a blessed week!
Thank you very much for your five-star review! It was our pleasure to serve you! We are glad to hear you has a great nights sleep. We hope if you ever are back in the Denton area, you choose to stay with us again!
Thank you so much for taking the time to fill out our survey and leave a wonderful rating! We hope to have you back in the future, we would love to have you stay at our property again. Have a wonderful week!
Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay! We always try our best to ensure each guest has a comfortable stay! If you are ever back in the Denton area, we would love to have you back!
Thank you for your enthusiastic feedback. It's wonderful to hear that you enjoyed your stay at the Holiday Inn Express. We are thrilled that you found the property and staff to your liking. We're looking forward to welcoming you back for more enjoyable moments and comfortable stays in the future!
Thank you so much for the high rating. We are so happy to know that our amazing team members, comfortable beds, and more added up to a wonderful experience. We hope you will consider joining us again soon!
Newer hotel. Very clean. Breakfast was good. Dining options in walking distance. Tesla charging stations close by.
Gaby
Stayed 3 nights in Apr 2024
Response from Faith Rowland on 10 Apr 2024
Thank you for your enthusiastic feedback. It's wonderful to hear that you enjoyed your stay at the Holiday Inn Express. We are thrilled that you found the accommodations, cleanliness, and dining experiences to your liking. Your support means the world to us. We're looking forward to welcoming you back for more enjoyable moments and comfortable stays in the future!
10/10 Excellent
Jorge
9 Apr 2024
Jorge
Stayed 1 night in Apr 2024
Response from Faith Rowland on 29 Apr 2024
Thank you so much for taking the time to leave for feedback and leave a wonderful rating! We hope to have you back in the future, we would love to have you stay at our property again. Have a wonderful week!
Thank you for taking the time to fill out our survey, we always appreciate the wonderful feedback about your stay! I want to thank you so much for the wonderful scores you gave us! We always strive to provide extraordinary service for every one of our guests! Every guest should feel safe and comfortable when they stay with us so we hope to have you back in the near future, have a blessed week!
Did not realize it was next to the freeway and that there was a good deal of traffic noise
MARY ANN
Stayed 1 night in Mar 2024
Response from Faith Rowland on 4 Apr 2024
Thank you so much for the great scores you gave us! Your feedback truly matters to us, and we are so sorry the high way noise disturbed you. Please feel free to contact the front desk if you have any issues in the future! We also provide complimentary sound machines for all our guests, to help drown out some of that highway noise. Please rest assured the team is working diligently to provide our guests with excellent services. It's our hope that you'll consider giving us another chance in the future.
Thank you so much for the feedback. It warms our hearts to know that you enjoyed your stay! Thank you for the 5 star rating! We are so glad to know you were pleased with our staff's customer service! Please come back and join us again soon.
The hotel was beautifully clean. We enjoyed the complimentary breakfast. Our bed and pillows were super comfortable, too. Thank you such a wonderful stay!
NORMA
Stayed 2 nights in Mar 2024
Response from Faith Rowland on 27 Mar 2024
Thank you so much for taking the time to share your positive experience at Holiday Inn Express! We're thrilled to hear that you've chosen to stay with us, and that we've met your expectations. We appreciate your comments on our breakfast, cleanliness, and comfortable beds! We look forward to welcoming you back for many more exceptional experiences in the future!
10/10 Excellent
Gayla
20 Mar 2024
Everything was good
Gayla
Stayed 1 night in Mar 2024
Response from Faith Rowland on 21 Mar 2024
Thank you so much for taking the time to give your feedback! We're so happy to hear you enjoyed your stay at Holiday Inn Express. We look forwardto your next visit!
close to highway but there was no noise other than people above us.
Misty
Stayed 1 night in Mar 2024
Response from Faith Rowland on 25 Mar 2024
Thank you so much for taking the time to leave a review and leave a wonderfulrating! We are so sorry to hear about the noise! If you do run into any issues during your stay, the front desk would love to assist you. We hope to have you back in the future, we would love to have you stay at ourproperty again. Have a wonderful week!
We are delightful to know that you enjoyed you stay with us at Holiday Inn Express. Our team members certainly appreciate your recognition of their dedication in serving your guests. We look forward towelcoming you again soon. Thank you for sharing your experience!
8/10 Good
Wendy
18 Mar 2024
Wendy
Stayed 2 nights in Feb 2024
Response from Faith Rowland on 19 Mar 2024
Thank you so much for taking the time to leave a wonderful rating! We hope to have you back in the future, we would love to have you stay at ourproperty again. Have a wonderful week!
Jean was great with Customer Service! Quiet and peaceful rest!
Jacinda
Stayed 2 nights in Mar 2024
Response from Faith Rowland on 18 Mar 2024
Thank you so much for the high rating. We are so happy to know that our amazing team members, comfortable beds, and more added up to a wonderful experience. We hope you will consider joining us again soon!
It was an honor to have you at Holiday Inn Express. We aim to deliver an exceptional experience, so we're thrilled you loved our cleanliness Thank you for being our guest, and we look forward to your next visit!
This hotel is well maintained and the staff are very friendly.
Jorge
Stayed 1 night in Mar 2024
Response from Faith Rowland on 15 Mar 2024
Thank you so much for the feedback. It warms our hearts to know that you enjoyed everything about your stay, from our clean accommodations to our wonderful service. Please come back and join us again soon!
Very clean. The lady, who checked us in friendly, welcoming, profesional.definitely recommend
tom
Stayed 1 night in Mar 2024
Response from Faith Rowland on 14 Mar 2024
Thank you for your enthusiastic feedback. It's wonderful to hear that you enjoyed your stay at the Holiday Inn Express. We are thrilled that your experience with our staff was to your liking. Your support means the world to us. We're looking forward to welcoming you back for more enjoyable moments and comfortable stays in the future!
hank you so much for taking the time to fill out our survey! I want to thank you so much for the amazing scores you gave as well! We hope to have you back in the future, we would love to have you stay at our property again if you're ever in the Denton area. Have a wonderful week!
Thank you so much for taking the time to fill out our survey, we really appreciate your time. We always strive to accommodate our guests with top-grade service, while they're here with us! We hope to have you back in the future, we’d love to have you stay at our property again. Have a fantastic week!
Thank you so much for taking the time to fill out our survey and leave a wonderful rating! We do not sell milk but you could always ask the front desk and we'd be more than happy to grab some for you. We're glad to hear you enjoyed the cookies! We hope to have you back in the future, we would love to have you stay at our property again. Have a wonderful week!
Lovely, comfortable hotel. Nice sized rooms. Very nice hot and cold breakfast with a variety of drinks. Polite, friendly staff.
Janet
Stayed 2 nights in Feb 2024
Response from Faith Rowland on 3 Mar 2024
Thank you so much for taking the time to fill out our survey, your feedback truly matters. I want to thank you so much for taking the time to shout out our staff, we strive to accommodate our guests with outstanding service! We also appreciate the kind words about our amenities and breakfast options, our guest satisfaction is our top priority at all times! We hope to have you back in the future, we’d love to have you stay at our property again. Have a fantastic week!
Thank you so much for taking the time to fill out our survey, your feedback truly matters. I want to thank you for taking the time to shout out our staff as well, we strive to accommodate our guests with marvelous service every time! We'll be sure to pass those thoughtful words along to our staff, it will be greatly appreciated and motivating! Our guest satisfaction is our top priority at all times, we're thrilled to know we helped make your stay better! We hope to have you back in the near future, we’d love to have you stay at our property again. Have a fantastic week!
It was so nice. The only problem is the traffic noise from the interstate
Mary Jo
Stayed 3 nights in Feb 2024
Response from Faith Rowland on 25 Feb 2024
Thank you so much for taking the time to fill out our survey, your feedback truly matters. We also appreciate the kind words about our amenities We apologize for any inconvenience you faced during your stay! We pride ourselves on maintaining great service throughout the property, so please feel free to contact the front desk if you have any issues in the future! We also provide complimentary sound machines for all our guests, to help drown out some of that highway noise. We do hope to see you back soon, so we could accommodate your stay better. Have a fantastic week!
10/10 Excellent
David
20 Feb 2024
David
Stayed 2 nights in Feb 2024
Response from Faith Rowland on 21 Mar 2024
Thank you very much for your five-star review! It was our pleasure to serve you. We hope to be your first choice for outstanding hospitality anytime your travelsbring you to Denton.
10/10 Excellent
Reese
18 Feb 2024
Reese
Stayed 2 nights in Feb 2024
Response from Faith Rowland on 21 Mar 2024
Thank you for the five stars! We're so happy to hear you enjoyed your stay! We look forward to seeing you again.
Thank you so much for taking the time to fill out our survey, we really appreciate yourtime. We always strive to accommodate our guests with top-grade service, while they'rehere with us! We hope to have you back in the future, we’d love to have you stay at ourproperty again. Have a fantastic week!
10/10 Excellent
Sali
14 Feb 2024
Sali
Stayed 2 nights in Feb 2024
Response from Faith Rowland on 15 Feb 2024
Thanks for leaving a rating on your stay. We're glad to see you enjoyed your stay and can't wait to have you again!
Everything was was good. I would definitely come back
Verified traveller
Stayed 1 night in Feb 2024
Response from Faith Rowland on 13 Feb 2024
Thank you for taking the time to fill out our survey, we always appreciate the wonderful feedback about your stay! I want to thank you so much for the amazing scores you gave us and as well as shouting out our staff! We try to always strive for exceptional service 100% of the time for every one of our guests! Every guest should feel like this is a second home to them so we hope to have you back in the near future, have a blessed week!
It’s right next to a buc-ees so pretty nice and everything is within 5-10 minute drive from the hotel. Staff was very very nice. A new employee had started I wish I got her name but just very welcoming ,very sweet girls working there. Had an incident with our room door kinda looked like someone was trying to break into our room and when I reported the damage they listened and didn’t assume we were the cause of it. It makes your stay better when the staff is so amazing.
Rebecca
Stayed 1 night in Feb 2024
Response from Faith Rowland on 5 Feb 2024
Thank you for taking the time to fill out our survey, we always appreciate the wonderful feedback about your stay! I want to thank you so much for the amazing scores you gave us and as well as shouting out our staff! We try to always strive for exceptional service 100% of the time for every one of our guests! Thank you for letting us know about the door handle. We will let our head engineer know about the issues, so it can be addressed as soon as possible. Have a blessed week!
Check in was amazing. The front desk lady was so sweet and wonderful. Our first night was a little noisy due to being close to the interstate- that was my issue booking a hotel by the interstate. The front desk changed our room to the backside of the hotel which was 100x better!!! I had 2 queen beds in my room my first night my mattress was wet which got my pjs wet (no I did not wet the bed). I informed housekeeping of this issue as well as the issue with a live centipede in the bathroom, the only other issue is if you are a light sleeper, the bathroom exhaust fan runs continuously. I called the front desk and asked a young man about this and was told “oh well”. I once again informed housekeeping and the young lady said “ok” I’m not sure she understood me.
Billy
Stayed 2 nights in Jan 2024
Response from Faith Rowland on 2 Feb 2024
We firstly, would like to apologize to regarding this very inconvenient matter. This is something that never happens here at our hotel and we are definitely not taking this situation lightly. We have already contacted our pest control team and we are doing a thorough investigation regarding this room, as well as all the other rooms here in our hotel. We do our best to keep our hotel 100% clean and up to par because we take our IHG Way of Clean very seriously, so we thank you for letting us know. If you ever face any issues in the future, to please contact our front desk especially during the day shifts and we'll be more than happy to take care of anything going on! We pride ourselves in creating the best guest experience for our guests at all times, so we’re glad to hear that we were able to fix the issue with your room. We do hope to see you back in the future as we would like to provide you with a much better experience. We thank you for your honesty once again and hope you have a wonderful weekend!
Clean, comfortable accommodations. Complementary breakfast was pretty good--I liked the bagels and strawberry cream cheese. It was next to a BJ's, a Chuy's, a hamburger place, and a movie theater, which was nice. Would stay again.
Jared
Stayed 2 nights in Jan 2024
Response from Faith Rowland on 30 Jan 2024
Thank you for taking the time to fill out our survey. We always appreciate the wonderful feedback about your stay! I want to thank you so much for the amazing scores you gave us as well, we try to always strive for great service 100% of the time! Thank you for your kind comments about our breakfast we do greatly appreciate it, because every guest should feel like this is a second home to them. We hope to have you back in the future, have a blessed week!
Room was clean and very neat. Comfy bed and feather pillows. Wish the room wasn’t on the I35 side of the building. Traffic was fairly noticeable but not terrible. A fan would have been nice to drown out the noise. Staff was excellent and extremely friendly. Breakfast was nice too. Will definitely recommend to anyone
Dallas
Stayed 1 night in Jan 2024
Response from Faith Rowland on 24 Jan 2024
Thank you so much for taking the time to fill out our survey, your feedback truly matters. We pride ourselves on maintaining great service throughout the property, so please feel free to contact the front desk if you have any issues in the future! We also provide complimentary sound machines for all our guests, to help drown out some of that highway noise. We do hope to see you back soon, so we could accommodate your stay better. Have a fantastic week!
Thank you so much for taking the time to fill out our survey, we really appreciate yourtime. We always strive to accommodate our guests with top-grade service, while they'rehere with us! We hope to have you back in the future, we’d love to have you stay at ourproperty again. Have a fantastic week!
Thank you so much for taking the time to fill out our survey, we really appreciate yourtime. We always strive to accommodate our guests with top-grade service, while they'rehere with us! We hope to have you back in the future, we’d love to have you stay at ourproperty again. Have a fantastic week!
Thank you so much for taking the time to fill out our survey and leave a wonderful rating! We hope to have you back in the future, we would love to have you stay at our property again. Have a wonderful week!
10/10 Excellent
Dianna
19 Jan 2024
Dianna
Stayed 2 nights in Jan 2024
Response from Faith Rowland on 20 Jan 2024
Thank you so much for taking the time to fill out our survey and leave a wonderfulrating! We hope to have you back in the future, we would love to have you stay at ourproperty again. Have a wonderful week!
Thank you so much for taking the time to fill out our survey and leave a wonderfulrating! We hope to have you back in the future, we would love to have you stay at ourproperty again. Have a wonderful week!
Thank you so much for taking the time to fill out our survey, your feedback truly matters. I want to thank you so much for taking the time to shout out our staff, we strive to accommodate our guests with outstanding service! We hope to have you back in the future, we’d love to have you stay at our property again. Have a fantastic week!
Thank you so much for taking the time to fill out our survey and leave a wonderful rating! We hope to have you back in the future, we would love to have you stay at our property again. Have a wonderful week!