We were there for 4 nights to celebrate our anniversary. The hotel staffs warmly greeted and congratulated us, especially the front desk officer , Nga. She is exceptionally helpful and cheerful. We were impressed by her professional assistance, proactive service, genuine care and concern for us.
The rooms given to us is on 27/f that gives us wonderful views of the Han River and the sea. We were able to see the magnificent sunrise right in front of our bed. It is so tempting to go back very soon. Another outstanding feature is that the hotel is located near the end of the river merging the sea, which gives not only a very broad view but also an extended view of the course of the River. This together with the twinkling decorative lightings on the several bridges gives such amazing views at night time. Enjoying the lively n tranquil views in the balcony is surely our most unforgettable moments!
The equipments and view in gym is also excellent !
On the whole, all hotel staffs are very friendly and helpful.
Just one thing I would like to suggest for improvement is the toilet needs to install some sort of tiny stand or extended tray on the wall for putting books or smart phone whilst using toilet.