Exterior
Check availability

Reviews of Sonnenthal Bed & Breakfast Cusco

3 out of 5
Sonnenthal Bed & Breakfast Cusco
Urb. San Borja I - 8, (Esq. Jr. Cusco y Piura), Cusco

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 5 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 4 out of 44 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
There was no hot water, so we shivered each time we showered. They charge a half days rate extra for heat. Toilet leaked and seat was broken. Would not recommend
Stayed 2 nights in Jun 2021
Response from Recepcionista on 22 Jun 2021
Estimado(a), le agradecemos que haya dejado su comentario. Respecto a la calefacción todo consumo que no este dentro de la tarifa elegida por el pasajero tiene un costo adicional, por otro lado respecto al agua caliente fue un problema de presión de agua, el cual ya se encuentra solucionado. Muchas gracias por la observación y gracias a sus comentarios nos ayudan a mejorar. Que tenga un agradable día.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2021
Response from Jailus Yanque Flores on 3 May 2021
Estimada señora, Estimado señor, Le agradecemos por dejarnos un comentario después de su estadía en el Sonnenthal Bed & Breakfast Cusco. Estamos encantados de que la estadía haya ido bien y esperamos volver a verle pronto. Nos quedamos a su disposición por teléfono (+51 983204195), por WhatsApp al +51 993 050 267 o por correo electrónico (reservas@hotelsonnenthalcusco.com) si tiene alguna pregunta sobre el hotel y sus servicios durante su próximo viaje a Cusco. Nos quedamos a su disposición y le deseamos un buen día. Constant Audousset Gerente General del Sonnenthal Bed & Breakfast Cusco

6/10 Okay

Dustyn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

romulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service
Thank you! For everything. The workers went the extra mile to please our needs. Thank you for everything
Stayed 6 nights in Jun 2019
Response from Jailus Yanque Flores on 28 Jun 2019
Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and wish you a good day Best regards, Constant Audousset General Manager of the Hotel Sonnenthal Cusco

2/10 Terrible

James, Lockwood, MO

Disliked: Staff & service, property conditions & facilities, room comfort
Just bad
This hotel is located in a less than desirable location. It is not close to the airport or the Plaza de Armas. It was locked when I arrived leaving me standing alone with my luggage on a street that felt unsafe. When I finally checked in it seemed nice enough, but there is no sound proofing at all in the hotel, there is also a large transom window over the door with no curtain. It was my plan to take a quick nap before heading out for the New Years celebration in the Plaza, but my nap really never happened as the window let in all the light from the hallway. When I did check out there was no one available and the main door was locked I had to find a back way out after leaving my keys on the counter. My major issue stems from the fact that the only place I used my credit card in this neighborhood was at this hotel, and today my bank account was practically emptied by someone in this neighborhood. My bank believes that the hotel stole my card info and used this to make fraudulent ATM withdrawals that I now have to dispute. DO NOT STAY HERE.
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We regret to learn that some problems have occurred during your stay. This is why we thank you for contacting us to remedy these inconveniences. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

4/10 Poor

aurelie, US

Liked: Staff & service
Not going there again sadly
I had high hopes after reading so many reviews about this place. Let's start with the fact that the taxi cab couldn't find the place.... None of the cab drivers I asked to take me here knew where it was!! The place was ALWAYS closed, like bolted and chained no one answering door when I got there, even in middle of the day!!!. The first night I got there I thought the place had been SHUT DOWN because it was seemingly boarded up with chained iron gate in front of doors. Definitely not a welcoming feeling. The staff was nice but never present. When I had to leave to go to airport I called out for someone to come to collect key etc, no one came so I finally just left key on desk and unlocked door to let myself out. I wasn't going to miss my plane looking for someone to unlock front door for me!!! My first night there, the wifi worked in the room. the 2d night, nothing. I told the young daughters (family lives on first floor there and use the "lobby" as TV living room watching loud tv til late at night, which with thin walls kinda sucks). They said they were having wifi issues and couldn't do anything. Breakfast was ok, basic. It's also VERY far from main plaza, which is inconvenient mostly because it's $2 every time you go there, and $2 when you go back (which adds up and eats up at your day, especially since you have to hunt down a cab on a non high traffic street in a not so great neighborhood).No outlets in room! had to plug ph in 1 outlet in bathroom.
the room
the room
only outlet in room is behind bed, not reachable, and used for light
bathroom, w/ only outlet
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Madam, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We regret to learn that some problems have occurred during your stay. This is why we thank you for contacting us to remedy these inconveniences. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

2/10 Terrible

Michael, US

Disliked: Staff & service, property conditions & facilities, room comfort
Complete and utter false advertising.
This hotel is terrible. The fact that Trip advisor endorses the hotel gives me pause to EVER use trip advisor again. They list themselves as .3 miles from the airport and also that a shuttle bus is available. The hotel is about two mile from the airport and we had a fight about the shuttle bus even though I showed it to them in the list of amenities. They also had construction starting at 0800. I will follow this up with a review. The place is NOT good and the fact that you endorse them is even worse. I would like to hear from you as to how you verify their advertising claims because it appears there was NO due diligence in this case. Thank you and again I will not use trip advisor again until this is resolved. Cheers, M
Response from Jailus Yanque Flores on 18 Mar 2019
Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We regret to learn that some problems have occurred during your stay. This is why we thank you for contacting us to remedy these inconveniences. We inform you that the Hotel is totally renovated and there are new services in the Hotel. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

10/10 Excellent

Artemisa, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the airport.
We needed a place to rest while we waited for our flight and this was a nice choice.
Response from Jailus Yanque Flores on 18 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and we wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

Ellen, Jacksonville Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Hotel Sonnenthal was pleasant enough. It was a very undesirable neighborhood.... The reason I chose this location was because they stated they were close to the airport and offered 24 hour shuttle service. We had a 5:30am flight the next morning. Upon check in I learned there was no shuttle and we were 10-15 minutes away from the airport. We couldn't cancel and get our money back since it was mid evening already. Frustrated and disappointed.
Response from Jailus Yanque Flores on 18 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We regret to learn that some problems have occurred during your stay. This is why we thank you for contacting us to remedy these inconveniences. We inform you that the Hotel is totally renovated and there are new services. Also if you would like to cancel or modify a booking at midnight you should pay for the modification. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
great staff, helpful and doing more than requested. Basic room and breakfast. Distant from city center but it's only 5 sol of taxi
Response from Jailus Yanque Flores on 18 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We only inform you that the Hotel location is written on the website: around 7 minutes by taxi from the main place. The cost as yoy said is at 5 soles. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

4/10 Poor

Inga, Toronto, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Low quality stay
This was a very unpleasant experience. The hotel is located quite far from city center, in a very downscale neighborhood. We were given a room at the first (ground) floor close to hotel entrance, with additional bed squeezed in a small room - we had to get over this additional bed to get to the closet. There is no soundproofing in the hotel and we had to listen to all phone calls and doorbells, whenever that happened, sometimes late at night. One of the ladies managing this hostel kept her baby girl with her in the lobby, and we had to listen to her cries late at night or early in the morning. All windows in the room were tightly locked, and the air got stale very quickly. We had to cut our visit short one night and move to a better hotel, even though we could not cancel this night and lost the cost.
Response from Jailus Yanque Flores on 18 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We regret to learn that some problems have occurred during your stay. This is why we thank you for contacting us to remedy these inconveniences. We inform you that the Hotel is totally renovated and there are new services. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

10/10 Excellent

Nikhil, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in cusco. Highly recommended
Very nice hotel. The staff is very friendly and provided us great hospitality. Very close to city centre. Clean n comfy rooms
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

mac, hawthorne

Liked: Cleanliness, staff & service, property conditions & facilities
7 minutes away from the plaza de arma
great staff, friendly,welcome you with hot coca (to prevent altitude sickness),
Response from Jailus Yanque Flores on 18 Mar 2019
Dear Madal, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We inform you that the Hotel is totally renovated and has new services. The Hotel location is written on the website: around 7 minutes from the main place with a cost at 5 soles by taxi. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

Macdeddy, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the view from the room
great staff, just did like the smell coming out the bathroom ...
Response from Jailus Yanque Flores on 18 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We inform you that the Hotel is totally renovated and has new services. The Hotel location is written on the website: around 7 minutes from the main place with a cost at 5 soles by taxi. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great staff, very helpful, extremely clean. Ask for a map upon arrival as sone taxi drivers are unfamiliar with the location!l
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

andrew, New York USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay
Very clean and comfortable but a little far from the center, need a cab ride.
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. Following up on your comment we inform you that the address is wiritten on the website atb 7 minutes by taxi from the main place. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way overpriced
Close to airport but in a very sketchy neighborhood. The woman at the desk was wonderful! There are no restaurants around but you can order pizza. Hotel has beer and soda to buy. Was ok but way overpriced.
Response from Jailus Yanque Flores on 18 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We regret to learn that some problems have occurred during your stay. This is why we thank you for contacting us to remedy these inconveniences. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

Di

Liked: Cleanliness, staff & service
well taken care of.
it not a new or fancy hotel but the service is impeccable!
Response from Jailus Yanque Flores on 18 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We inform you that the Hotel is totally renovated and has new services. The Hotel location is written on the website: around 7 minutes from the main place with a cost at 5 soles by taxi. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

edie, michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean budget hotel.
very good value. staff extremely helpful.hotel is alittle outside main drag but cab will cost you only 3 soles to most spots. breakfast ok .had a triple room that was large enough. good tv with several english chanels.water for shower (warm.)
Response from Jailus Yanque Flores on 18 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We inform you that the Hotel is totally renovated and has new services. The Hotel location is written on the website: around 7 minutes from the main place with a cost at 5 soles by taxi. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXELENTE HOSPEDAJE
EL LUGAR ES MUY BONITO LIMPIO ACOGEDOR,INCREIBLE,EN LO PERSONAL LO RECOMIENDO.
Stayed 5 nights in Jul 2021

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me atendieron
Llegué al hotel cerca de las 8:40 p.m. pero el sitio estaba cerrado, no tuve llamada perdidas a mi celular para ver si iba hacer la reserva o no. Pésimo servicio.
Stayed 4 nights in Jan 2021
Response from Jailucita yanque flores on 26 Jan 2021
Estimado señor, Lamentamos lo que sucede esta noche con el Hotel Sonnenthal Cusco. Queríamos contactarle pero no tenemos su número para entender lo que sucedió. El Hotel estába cerrado a las 9.00 PM por el toque de queda con el letrero en la puerta. Le avisamos que no hemos visto por la cámaras nadie en la puerta de Hotel en la noche. Nos quedamos a su disposición y le deseamos un buen día. Constant Audousset Gerente General del Hotel Sonnenthal Cusco

8/10 Good

Vitor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2020
Response from Jailus Yanque Flores on 23 Mar 2020
Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal by phone or by WhatsApp or by email if you have any questions about the hotel and its services during your next trip in Cusco. We wish you a good day Best regards, Constant Audousset General Manager of the Hotel Sonnenthal Cusco

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atencion
Stayed 6 nights in Jan 2020
Response from Jailucita yanque flores on 22 Jan 2020
Estimada señora, Estimado señor, Le agradecemos por dejarnos un comentario después de su estadía en el Hotel Sonnenthal Cusco. Estamos encantados de que la estadía haya ido bien y esperamos volver a verle pronto. Nos quedamos a su disposición y le deseamos un buen día. Constant Audousset Gerente General del Hotel Sonnenthal Cusco

10/10 Excellent

Jorge, Chile la serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de su personal exelente su ubicación y tranquilidad de el lugar
Stayed 3 nights in Oct 2019
Response from Jailus Yanque Flores on 27 Oct 2019
Estimado señor, Le agradecemos por dejarnos un comentario después de su estadía en el Hotel Sonnenthal Cusco. Estamos encantados de que la estadía haya ido bien y esperamos volver a verle pronto. Nos quedamos a su disposición si tiene alguna pregunta sobre el hotel y sus servicios durante su próximo viaje a Cusco y le deseamos un buen día. Constant Audousset Gerente General del Hotel Sonnenthal Cusco

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Muy amables y atentos todo su personal así como muy cómodas sus habitaciones
Stayed 2 nights in Jul 2019
Response from Jailus Yanque Flores on 22 Aug 2019
Estimada señora, Estimado señor, Le agradecemos por dejarnos un comentario después de su estadía en el Hotel Sonnenthal Cusco. Estamos encantados de que la estadía haya ido bien y esperamos volver a verle pronto. Nos quedamos a su disposición si tiene alguna pregunta sobre el hotel y sus servicios durante su próximo viaje a Cusco y le deseamos un buen día. Constant Audousset Gerente General del Hotel Sonnenthal Cusco

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Service is goed, aardige mensen. WiFi is slecht. Douche erg wisselvallig. Ontbijt is lekker en goed. Hotel heeft wel wat onderhoud nodig.
Stayed 5 nights in Jul 2019
Response from Constant Audousset on 15 Jul 2019
Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We regret to learn that some problems have occurred during your stay. This is why we thank you for contacting us to remedy these inconveniences. We remain at your disposal and wish you a good day Best regards, Constant Audousset General Manager of the Hotel Sonnenthal Cusco

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfaits
Nous avons passé 3 nuits dans cet hotels. L'accueil a été parfait et le personnel agréable et très disponible. L'hotel est légèrement excentré du centre historique mais on y arrive en 20 25min à pieds avec une balade permettant de découvrir les environs. Sinon en taxi en 5min pour 5 soles(1,30€). Mention spéciale au gérant d'origine francaise qui nous a eclairé sur les habitudes locales et nous à glissé quelques bonnes adresses.
Stayed 1 night in Mar 2019

10/10 Excellent

Kodama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Jailus Yanque Flores on 13 Mar 2019
Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, un lugar muy ameno y cómodo. Lamentablemente no está en el centro, pero nada grave. Gracias por las comodidades.
Stayed 1 night in Jul 2018
Response from Jailus Yanque Flores on 11 Mar 2019
Estimada señora, Estimado señor, Le agradecemos por dejarnos un comentario después de su estadía en el Hotel Sonnenthal Cusco. Estamos encantados de que la estadía haya ido bien y esperamos volver a verle pronto. Con respecto a su comentario le avisamos que la ubicacion del Hotel esta escrita en la pagina web 7 minutos en taxi hasta la plaza central. Nos quedamos a su disposición y le deseamos un buen día. Jailus Yanque Flores Gerente General del Hotel Sonnenthal Cusco

6/10 Okay

IAGO

Liked: Cleanliness, staff & service
Disliked: Room comfort
Response from Jailus Yanque Flores on 11 Mar 2019
Estimada señora, Estimado señor, Le agradecemos por dejarnos un comentario después de su estadía en el Hotel Sonnenthal Cusco. Nos complace saber que se ha beneficiado de nuestros servicios, pero lamentamos que nos enteremos de que se han producido algunos problemas durante su estancia. Por este motivo le agradecemos que se comunique con el Hotel para solucionar estos inconvenientes. Nos quedamos a su disposición y le deseamos un buen día. Jailus Yanque Flores Gerente General del Hotel Sonnenthal Cusco

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Var i Cusco fyra nätter. Hotellet är litet och gemytligt med en underbar och väldigt hjälpsam värdinna. Frukost serverades vid borden! Det enda jag kan anmärka på var att det tidvis var dåligt med varmvatten, men det är det överallt i Peru. Rekommenderas starkt, bra pris dessutom
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

Jun, fukuoka, japan

Liked: Staff & service, property conditions & facilities, room comfort
スタッフの方々優しいホテル
僕はスペイン語が話せませんが、スタッフの方々は何を言いたいのか一生懸命聞き取り、伝えようとしてくれました。ホテルを一言で表すと、とても親切でアットホームな雰囲気です。アルマス広場まで歩いて30分かかりますが、タクシーで5ソルしないぐらいなのであまり問題ではないかと。 僕はタクシーは使わず歩いてアルマス広場まで行きましたが、おかげでローカルな格安レストランをいくつも見つけることができました。観光地だけに留まるのではなく、ローカルな場所にも触れて見たい方は是非オススメです。
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

Maria Amelia de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito boa
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Madam, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

Maria Amelia de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia muito boa só que o htl fica um pouco distante da Praca de Armas e a noite só com taxi
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Madam, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. Following up on your comment we inform you that the address is written on the website at 7 minutes from the main place. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

10/10 Excellent

ROBERTO OSVALDO, Mar del Plata, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Muy buena atención.
Response from Jailus Yanque Flores on 11 Mar 2019
Estimado señor, Le agradecemos por dejarnos un comentario después de su estadía en el Hotel Sonnenthal Cusco. Estamos encantados de que la estadía haya ido bien y esperamos volver a verle pronto. Nos quedamos a su disposición y le deseamos un buen día. Jailus Yanque Flores Gerente General del Hotel Sonnenthal Cusco

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable, zona tranquila
Fue una experiencia agradable, ofrecieron recogerme y fueron muy atentos
Response from Jailus Yanque Flores on 11 Mar 2019
Estimada señora, Estimado señor, Le agradecemos por dejarnos un comentario después de su estadía en el Hotel Sonnenthal Cusco. Estamos encantados de que la estadía haya ido bien y esperamos volver a verle pronto. Nos quedamos a su disposición y le deseamos un buen día. Jailus Yanque Flores Gerente General del Hotel Sonnenthal Cusco

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We regret to learn that some problems have occurred during your stay. This is why we thank you for contacting us to remedy these inconveniences. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines sauberes Hotel
Kleines, sauberes Hotel mit sehr liebenswuerdigem, freundlichem und hilfsbereitem Personal. Ausserdem bietet das Hotel aeusserst flexible Check-In- und Check-Out-Zeiten ohne Aufpreis an. Der einzige Nachteil ist die Lage des Hotels, etwa 2km von den Sehenswuerdigkeiten in Cusco entfernt.
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Excelente. Un hotel cómodo en el cual se obtiene una relación muy buena entre el precio y la calidad. Su gente es muy amable. Definitivamente uno se siente muy cómodo y seguro en este hotel.
Response from Jailus Yanque Flores on 11 Mar 2019
Estimada señora, Estimado señor, Le agradecemos por dejarnos un comentario después de su estadía en el Hotel Sonnenthal Cusco. Estamos encantados de que la estadía haya ido bien y esperamos volver a verle pronto. Nos quedamos a su disposición y le deseamos un buen día. Jailus Yanque Flores Gerente General del Hotel Sonnenthal Cusco

10/10 Excellent

Roberto, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción en Cuzco
Cómodo, la cama muy confortable y limpia. Desayuno continental completo, incluye huevos revueltos o fritos.
Response from Jailus Yanque Flores on 11 Mar 2019
Estimado señor, Le agradecemos por dejarnos un comentario después de su estadía en el Hotel Sonnenthal Cusco. Estamos encantados de que la estadía haya ido bien y esperamos volver a verle pronto. Nos quedamos a su disposición y le deseamos un buen día. Jailus Yanque Flores Gerente General del Hotel Sonnenthal Cusco

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very polite staff, good place
the staff was very polite, helpful and made me feel like home quick. wifi worked good, bed was comforatble and the room totally enough for 2 nights. i would come back if im in cuzco again.
Response from Jailus Yanque Flores on 18 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

10/10 Excellent

R.S., Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superfreundlicher Service
Das Zimmer war sehr sauber und zweckmässig. Das Frühstuck sehr gut!! Absolut Spitze ist der Service! Die Chefin Yeselet holte mich persönlich vom Flughafen ab und war sehr hilsbereit. Ich kann dieses Hotel sehr empfehlen. Einziger Minuspunkt ist die Lage des Hotels-ein wenig wenig vom Zentrum, dafür ruhig. Ist auch absolut kein Problem mit dem Taxi (4 Soles =1.20 Fr.) schnell ins Zentrum zu gelangen.
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. Following up on your comment we inform you that the Hotel address is written on the website at 7 minutes by taxi from tha main place. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

Verified traveller

Liked: Staff & service
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco

8/10 Good

Verified traveller

Liked: Staff & service
Response from Jailus Yanque Flores on 11 Mar 2019
Dear Madam, Dear Sir, We would like to thank you for leaving us a comment after your stay at Hotel Sonnenthal Cusco. We are delighted that the stay was well and we hope to see you again soon. We remain at your disposal and wish you a good day Best regards, Jailus Yanque Flores General Manager of the Hotel Sonnenthal Cusco