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Reviews of Mallqui Hostal

2.5 out of 5
Mallqui Hostal
Nueva Alta 444, Cusco, Cusco

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 29 reviews" "
Rating 8 - Good. 19 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 3 out of 29 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Yue

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018

8/10 Good

kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2018

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hostel was nice and accommodating. The staff was great and the room was nice for what we paid for. The location was a little bit dark and slightly far from the main square, but I didn't feel unsafe or like it was too far to get anywhere. I would definitely stay here again.
Stayed 1 night in Jul 2017

8/10 Good

jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mary, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable and character filled hostel.
A really comfortable room with soft beds. The hot water was variable but the hotel had lots of character and a sunny courtyard to relax in. It was up a slight hill, which can make you breathless in the thin air. Stephan at reception was wonderfully helpful and organised some great tours for us. We appreciated the coca tea provided but found the breakfast extremely monotonous.

2/10 Terrible

Erika, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
This hotel has horrible service. They messed up our reservation and claimed it wasn't their fault. When we showed them proof they messed up, they refused to apologize. Rooms are basic. Wifi was terrible. Breakfast was good.

2/10 Terrible

experienced, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unwelcoming service and mediocre facilities
The hotel staff was very rude to us. We were shown a room for a particular price and upon payment they asked for double the price. The hotel manager proceeded to be very rude, even abusive.

8/10 Good

Samantha, Chicago

Liked: Cleanliness, property conditions & facilities
Pretty good with the right expectations
This hostel is a great option if you are looking for something affordable and a short walk from Plaza de Armas. Pros: - It's cheap (let's be honest it's important) - Quiet area of the street - 5-7 minute walk to the Plaza - Free breakfast - Free, private airport pick up - It's very clean Cons: - No AC or Heat (however you can rent a radiator heater for a few bucks) - Don't change your towels (no matter how long your stay is) unless you beg - Blow Dryer that you can borrow is the worst and shorts often - Pillows suck - They will tell you the credit card machine is broken when you check out (however if you insist that is the only way you can pay it will magically start working) - Staff is helpful, but always seemed annoyed by us ...but it is super cheap, so even with those cons, set your expectations and enjoy having extra spending money!

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Bobette, Cuenca, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant, well-located hostel
Hostel Mallqui is walking distance to Plaza de Armas and many attractions, shops and restaurants. The staff is extremely helpful and will arrange tours, call taxis, make phone calls for you, and make sure you are happy with your accommodations. The private rooms are clean and pleasant, tho not luxurious, and the private rooms in the back are very quiet. Bottled water, soda and beer are available in the lobby. Travel guides are on loan, there's a book exchange and lots of dvds, also in the lobby.

8/10 Good

iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor.
Local bonito e agradable,solo lá ducha que por ser com calefon es desagradable, pero dá para suportar .
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Bettina

Liked: Cleanliness
La atencion buena y el desayuno muy bueno. La critica es la falta de calefaccion, con 6ºC por la noche la habitacion esta helada y el lavabo solo cuenta con agua fria, si bien la cama cuenta con varios acolchados. Solo se accede a un calefactor pagando aparte. La señal de wifi no llega a las habitaciones.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio, habitaciones bien cómodas, desayuno delicioso
Stayed 1 night in Jan 2018

8/10 Good

Judith, sao paulo, Brasil

Liked: Staff & service
O hotel é agradável
Gosto do Mallqui , por sua simplicidade e conforto. Apenas acho que precisam melhorar as tomadas, os aparelhos de tv e principalmente a conexao do WIFI que só funciona na sala de recepção. O café da manhã é muito bom e atenção da recepção pode está ok, mas pode ser um pouquinho melhor.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Hostal muy cercano al centro. Servicios MUY básicos, pero suficientes. Personal muy amable q siempre tienen a disposición mate de coca, para mal de altura y desayuno incluido muy bueno. Muy buena relación calidad precio. Lo peor, q no tiene calefacción y hacia fresquito.
Stayed 1 night in Oct 2017

8/10 Good

Si, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel, gentle care.
I always returned from my very tired outings and having a neat bed with white sheets and a nice hot shower was what I needed. Come to Peru.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hostel simples, atendentes bastante atenciosos, mas o quarto nao tinha muito conforto, wifi nao funciona no quarto, tv tambem nao, chuveiro com agua fria em alguns horarios, enfim deixou a desejar.
Stayed 2 nights in Jun 2017

10/10 Excellent

Crimson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención, cerca al centro
Todo bien, desde la atención de la recepcionista, las habitaciones super cómodas, limpias, la ducha, el desayuno buenísimo, lo único que puedo calificar bajo es el wifi que solo llega a las habitaciones de adelante, la segunda vez que me hospedé, me toco habitaciones al fondo, donde ya no llega wifi, por lo demás, todo ok.

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel
La ubicación del local es buena, la dificultad que hay, es la calle en reparación, el taxi lo deja a 500 metros, hay que llegar caminando con todo el equipaje, mucha arcilla en el camino, la calle está totalmente abierta ya que están instalando o ampliando drenajes, fue complicado.

8/10 Good

Jacqueline, Paris

Liked: Cleanliness
Une chambre exiguë dans un coin sombre. Nous revenions 5 jours après et avons demandé une chambre plus lumineuse. Notre demande n'a pas été prise en compte. Pas de wifi dans les chambres

6/10 Okay

Verified traveller

Einfache, hilfsbereite Unterkunft
Das Hostal Mallqui liegt etwas ausserhalb vom Zentrum, zu Fuss ist man jedoch innert Kürze (10min) beim Plaza des Armas. Der Empfang im Hotel war super. Die Zimmer sind einfach, teilweise sehr herzig gestaltet, teilweise aber etwas ringhörig und die Badezimmer haben teilweise Schimmel. Da das Frühstück separat geregelt ist, ist alles ganz genau abgezählt, man erhält also pro Person genau 2 Brötchen und so weiter (Personal Frühstück etwas unfreundlich).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon rapport qualité prix
jolie chambre (certaines sont petites cependant), deux patios très agréables, petit déjeuner très copieux et bon, wifi uniquement dans le lobby et peu fonctionnel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um bom hotel (custo x benefício)
Foi muito boa, porém o chuveiro era ruim (com problemas) e na hora de pagar o recepcionista queria uma quantia em dinheiro, não aceitou somente o pagamento em cartão, não eu insisti (o que me chateou) e ele acabou cedendo, pois era a única forma que eu poderia pagar. O quarto, café da manhã são muito bons, localização é ótima bem próximo a praza das armas.

8/10 Good

LUIS HENRIQUE, Brusque, Brasil

Liked: Room comfort
Muito bom, apenas algumas melhoras necessárias!
O hotel é bom e bem tranquilo, não é pra quem busca agito. A única reclamação que tenho foi que nos trocaram de quarto duas vezes sem muitas explicações e as cortinas dos boxes nos banheiros eram curtas e molhava tudo. Ah, a internet era bem difícil de funcionar também. No mais, ele é o que você paga. Todos os funcionários são gentis e o café é o padrão Peru, eles preparam na hora que você chega. Vale a pena!

8/10 Good

ANA CRISTINA, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
En general la estadía fue muy placentera y el lugar es acogedor. Lo que no nos gusto fue que tuvieron un desorden con las reservaciones y no nos avisaron a tiempo que nuestra habitación fue sobre vendida y nos tuvimos que ir un día antes e ir a buscar un hotel cercano donde quedarnos

8/10 Good

ANNIA, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar seguro, cómodo y acogedor.
Viajé con mis papás que son adultos mayores, necesitaba un lugar seguro y cómodo.... Nos gustó mucho el lugar, tranquilo, acogedor, seguro. Agradezco a Milagros, la joven de la recepción por su esmerada atención. Totalmente recomendado. Lo único es que debes pagar en efectivo, porque la mayoría del tiempo "no tienen conexión" con el banco para hacerlo.

8/10 Good

jorge, Concepcion

Liked: Staff & service
Buena estadía
Ideal para viajeros, reúne todo lo necesario a un buen precio.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No WIFI avaiable
Staff are nice but no WIFI avaiable during our stay for 2nights