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Reviews of Hostal Casa De Selenque

3 out of 5
Hostal Casa De Selenque
Calle Loreto N°115, 2° piso centro de la ciudad, Cusco

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 57 reviews" "
Rating 8 - Good. 24 out of 57 reviews" "
Rating 6 - Okay. 1 out of 57 reviews" "
Rating 4 - Poor. 5 out of 57 reviews" "
Rating 2 - Terrible. 4 out of 57 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellent location. Staff was friendly. The only negative was the breakfast was very limited.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Michael, Roswell, NM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend that you take the suit as it is only $10 more. Lots of light with four windows that open on to the inner court yard of this historic complex of buildings. If you do this room is on the third floor. I’m headed 68 and had no problems.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Don’t stay here
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy hotel in great location
Hotel in great location just off the main square in Cusco. Can be a bit noisy at night as there is often performers in the square. Staff were really friendly and helpful. Room was large, clean and comfortable for our 4 night stay.
Stayed 4 nights in Sep 2018
Response from CASA SELENQUE on 6 Oct 2018
Good afternoon, after a cordial greeting we thank you for choosing us as your hotel during your stay in the city of Cusco, also committing ourselves to improve in those details that you let us know; Greetings. LA CASA DE SELENQUE

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price for quiet place on Plaza de Armas
Great room for a great price, they let me do a late check out for an added fee (stayed until 3pm which was great to catch my night flight home out of Lima). Basic breakfast, big rooms, and lots of natural light, it's literally next door to Starbucks and it's very quiet for being right on the square, the double bed would have likely fit my 6'5" husband should he have been traveling as well. Great deal for a great location.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Amir, Israel

Liked: Cleanliness, room comfort
Very noisy bad WiFi and problems with the hot water
Stayed 2 nights in Jul 2018

10/10 Excellent

Ansonette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Class Property
Amazing property near to everything you want to see

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Victor Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place right on the doorsteps of main plaza in Cusco. I'd stay there again

8/10 Good

QIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WELL LOCATION
IT IS A NICE STAY

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ugly hotel but great location
If you want be near of the center of Cusco, go ahead! choose this hotel BUT this hotel is ugly, noisy and dirty, and the people there is very useless. They only accept debit card or cash... such a bad idea...

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay in Cusco !
We absolutely love this hostel - it was right off the main square in Cusco so very convenient to most restaurants, stores, and local attractions! The room was cozy/comfortable and the water pressure in the bathroom was GREAT. The free wifi was a little spotty but worked for the most part. And the staff was welcoming and accommodating (except for help with fixing our broken heater). I'd definitely stay here again.

10/10 Excellent

Amanda, Los Angeles

Liked: Cleanliness, staff & service, room comfort
Wonderful stay at Casa De Selenque!
Wonderful stay at Casa De Selenque! It was a bit tricky to find at first but after you get there the location is perfect. You are 1 minute away from the main plaza but still off of it so as to keep way from the noise. Right behind Starbuck's for the coffee lovers and close to everything you need in Cusco. Definitely recommend the stay as our room was huge! Way bigger than expected. Go eat at Papacho & Chicha, it was amazing food. The staff we're all o extremely helpful, very friendly, and accommodating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cusco stay
The room was clean. The "balcony" was the walkway to the room. It is very close to Starbucks and the Plaza. Breakfast was OK.

8/10 Good

Alexander, durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
more than happy
lovely, friendly staff, VERY centrally situated. Would stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms, good location
My room here was really big and nice for a relatively low cost. Only complaint was the shower wasnt all that hot. Staff was nice. Located right on the plaza de armas, couldn't be in a better spot for restaurants and night life.

8/10 Good

Martin, Milton Keynes

Liked: Cleanliness, staff & service, room comfort
Great location
Great location and fantastic service. Only challenge is with the noise from the courtyard.

8/10 Good

travelers, Houston

Liked: Cleanliness, staff & service, room comfort
Great Location for the price
Be careful when you book a room since most rooms seem to have windows that open into the hallways and are very small. We upgraded to the bigger room on the 3rd floor that had windows because we couldn't stand the other room. The extra money was worth it for us. Personnel was very accommodating - kept our luggage for 2 days while we went to Machu Picchu and gave us the same room when we returned. Location is great, right on the Plaza de Armas but difficult to find hotel when we got there in the early morning hours. Look for the big blue door around the corner from Starbucks.

8/10 Good

Skibumdude, Vail, Co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat the location
The center of Cusco is Plaza de Armas and this little hostal (because it has 10 rooms and has to have 11 to be considered a hotel in Peru), is just ONE minute walk from the bedroom to the Plaza. The hostal is located in a courtyard and on the other side of the courtyard is the one and only Starbucks in Cusco (if you love Starbucks to start you day, this is heaven.) The place is clean, and quaint. Flat screen TVs in room. The place is quiet though if there was a party there, the rooms don't have much sound insulation. I wouldn't hesitate to stay there again.

8/10 Good

Jay, Salem, OR

Liked: Cleanliness, staff & service
Great location
Steps off the Plaza de Armas. Clean basic accommodations. Very helpful staff. Starbucks next door, if you like that kind of thing. The floors in our room were very slippery, so be carful about rugs and stocking feet. The staff was very helpful and was willing to keep our luggage when we took our trip to Machu Picchu. We booked a night at the hotel for our return trip and our bags were waiting for us there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location/Accommodating staff
The hotel is basic but was clean. Location is excellent. It is a few steps off of the Plaza Mayor, also know as the Plaza de Armas. The staff was very accommodating. Breakfast was basic but good. Starbucks is right next door.

10/10 Excellent

Jackson MS, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuzco 5 night stay on the Plaza
The hotel is located right on the Plaza De Armas in Cuzco. It is close to everything, restaurants, shopping, local markets, pharmacies, 24 hour ATM's, churches and the Plaza itself. The Plaza is the center of activities.They close is to vehicle traffic often and have parades, concerts, and other activities. Be sure to be there on the weekend. Saturday and Sunday are both big days for the Plaza, none of the activities will show up on any schedule you can access on the internet. The staff is very helpful and all speak some English. Breakfast is served each day, eggs, coffee, juice, bread with jam, granola and yogurt. Plenty of hot water. Nice private bathroom.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Costly Dive
I live in Lima, Peru, and I have stayed at 8 hotels in Cusco. This hotel is far too expensive for what you get. There are several options within two blocks of the PLAZA DE ARMAS at about $5-$10 less per night which have better rooms, service and amenities. This hostel provides rooms with stiff blankets and towels which are falling apart. The breakfast is essentially, one egg, some cereal, and burnt coffee from a coffee maker. There is no doorman, and they lock the door at night, making it complicated to enter. The plumbing us old, and we were told if you choose to stay on the 4th floor, you will not have reliable hot water. Their cometitors of equal value in the same location, have full service breakfasts with fresh fruit (some even have omlette bars), and you can enter the hotel at night. I have not experienced plumbing problems with their competitors. Do yourself a favor and stay someplace else. You can skip the old plumbing problems,have a hearty breakfast and save a few dollars to buy an alpaca scarf.

10/10 Excellent

Jay, Princeton, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and superb service!
They provide superb services. The hotel is located right next to the Plaza de Armas, which makes every must-visit places in Cusco walkable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Very original having an old style door lock in the rooms, but some of them need to be check. . There's a Starbucks in the same property.

10/10 Excellent

Geoffrey Butler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very central near the main square in cusco near the irish bar and shopping area. Overall it was very good.

10/10 Excellent

Christian, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Cusco
Just across the street from the main plaza in Cusco, near the Cathedral and main tourist offices needed (PeruRail-IncaRail, Lan Chile. etc). Many ATM´s close by. In the same building with a Starbucks. A simple place to stay, with a very good location with people working there very worried on making the best of your stay. I stayed there with my wife, kids and mother in law. No complaints at all. Breakfast with eggs, fruit, yogurt, orange juice and local cereal (granola like). If you had an early tour scheduled you could ask for a "breakfast bag". No problems with the hot water. Nice wifi connection. A good quality / price relationship, specially for the location. You need to take your own shampoo...or buy in the pharmacys close by. They only accept Visa credit card and cash of course. (U$ and Soles). Recomendable 100%

8/10 Good

Felipe

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen Hotel
Muy buen hotel. a metros de la plaza de armas. Ideal para no gastar energías subiendo por las calles, cerca de todo y a nivel de la plaza. Muy valorado cuando ya quedan pocas energías luego de haber caminado el valle sagrado y Machu Picchu.
Stayed 2 nights in Aug 2018
Response from CASA SELENQUE on 6 Oct 2018
Good afternoon, after a cordial greeting we thank you for choosing us as your hotel during your stay in the city of Cusco, also committing ourselves to improve in those details that you let us know; Greetings.

10/10 Excellent

Andrea, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite ist sehr schön
Wir waren zum zweiten mal in diesem Hotel und hatten die Suite gebucht. Der Raum ist sehr schön und riesig. Auch die nostalgische Einrichtung (nur in diesem Zimmer!) gefällt uns sehr gut. Ansonsten ist die Ausstattung im Bad eher einfach - selbst Toilettenpapier musste ich anfragen. Das Frühstück ist gut - alles Basics vorhanden. Genau gegenüber ist ein Starbucks - hier habe ich dann den Kaffee geholt.
Stayed 2 nights in May 2018

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
La ubicación del hotel es excelente, pero se podría renovar un poco las instalaciones.
Stayed 5 nights in May 2018

8/10 Good

Joolther J.

Liked: Cleanliness, staff & service, room comfort
Bueno
Excelente ubicación en la plaza principal. Buena atención y habitaciones amplias.
Stayed 1 night in Oct 2017

10/10 Excellent

Andrea, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Zimmer + super Lage
Mitten im Zentrum von Cusco und doch ruhig - ein echt tolles Hotel. Wir würden es jederzeit wieder buchen.
Stayed 2 nights in May 2017

6/10 Okay

Marcelo

Liked: Cleanliness
Disliked: Staff & service
Simples mas bom.
Hotel de acomodações boas, mas simples. Guardo grande, mas sem algumas utilidades, como secador de cabelos e cofre. Não gostei do horário do café da manhã, que começa apenas às 07h. Para um local turístico, com passeios que saem muitas vezes antes desse horário, é demasiado tarde esse início.
Stayed 1 night in Sep 2017

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen y cómodo hotel
La experiencia estuvo buena. El hotel es pequeño (solo 12 habitaciones), bueno, bonito, céntrico ( casi en la misma plaza de armas) y buena relación calidad precio. El personal es muy amabe, agradable y está dispuesto ayudar incluso haciendo el check-in antes si es que hay disponibilidad de habitaciones en ese momento. El desayuno estuvo bien, no hay demasiado variedad pero es más que suficiente. La limpieza esta bien. Y la ubicación es buena. Esta cerca de la plaza de armas ( 10 metros), el lugar más céntrico de Cuzco. En general todo estuvo muy bien.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There must be other better places
The staff wasn't helpful at all. The room was supposed to have 2 beds, i asked for it, but they didn't care to change the room or add a small one at least on the next night. Then the water was gone for the entire night and following morning, and no action was taken.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

FERNANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepcionistas atenciosos, prestativos e delicados
Somente acesso por escada. Não há elevador, inviabilizando para pessoas com necessidades especiais e com crianças.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
飯店在2樓，如果有重大行李就要費力抗，木頭地板只要外面有人經過都能聽得到腳步聲，熱水忽冷忽熱，洗澡洗一半水變冷的，冷到瘋了，整體品質不怎麼樣，唯一的好處是在Plaza Armas旁邊

10/10 Excellent

Cristian, quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Servicio, atencion, y ubicacion
Exclenet atencvion, personal muy amable y servicial. Ubicacion estupenda, Mi habitación con vista al domo y el campanario de una iglesia colonial. Muy recomendable

10/10 Excellent

Rafael, São Paulo - SP - Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita, staff excelente!
O hotel está localizado a poucos metros da Praça de Armas, bem no centro histórico de Cusco. A diária conta com café da manhã incluso e Wi-fi grátis, além de Staffs extremamente educados e solícitos (destaque para a Eli, que no ajudou durante toda a viagem). Existe um Starbucks ao lado do hotel para os amantes de café, frapuccino, muffin e afins.

10/10 Excellent

Maria Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lorena c, Brasilia

Liked: Cleanliness, staff & service, room comfort
O hotel tem localização excelente! Em frente à praça principal de Cusco: a Plaza de Armas. Chegando lá está escrito que é um Hostel e fica no segundo andar do Hotel Loreto. Tem que subir muitas escadas pra chegar lá. O serviço é excelente, a equipe está sempre disposta a te ajudar, muito atenciosos e prestativos!! O quarto que ficamos e o 206, fica em frente a copa e a janela da direto pro corredor onde todos passam. Barulho do hotel passa ali. Além disso mais um motivo pra não pedir este quarto: um cheiro ruim sempre Q a gente chegava. Não sei se era a Madeira dos quarto (prefiro pensar que era), mas sempre estava ruim. Chão frio, janela com cortina difícil de fechar... Toalhas meio velhas. Roupa de cama adequada. É um aquecedor que melhora muuuuuito sua estadia!! A estrutura do hotel e bem antiga. Quanto ao café da manhã não há frutas!! Tem café, chá, suco, pão, presunto e queijo, milho. É só. Para inadataria rápida e adequado, o preço vai mais pela localização que é excelente mesmo.

4/10 Poor

Joon, Asuncion

Disliked: Staff & service
Servicio y comodidad no muy buenas. El desayuno es muy pobre y no tienen ascensores que puede ser muy cansador a los 3.400mts a nivel del mar. Personal amable pero despues de cierta hora no se encuentran. Lo unico destacable es su ubicacion a mts de la Plaza de Armas.