We came in from a long flight and journey; approximately two days,anrrived ant 10.40 pm, only to be greeted with, we have no reservation for you. Showed the booking, then to be told there are no more rooms, but you can walk two minutes to another partner hotel. Said to the clerk, that we just paid a taxi to arrive here, coupled with the fact that it was raining and it was our first time in Germany. He made a call and said a taxi would come soon, just wait outside to flag the taxi. Taxi arrives, but refuses to take all three of us, with our three pieces of luggage. Said one of you would have to walk; with luggage;only two minutes away and proceeded to give directions. No choice at this stage but comply as all you want to do at this stage is get to your destination. Upon arrival at the other hotel, issue again with the taxi driver about payment, which had to be settled by the hotel. Not a very warm welcome to Germany. Must say though that the clerk at the partner hotel was satisfactory. Gave the basic information about room number and breakfast. NOT ONCE DID ANY MEMBER OF HOTEL STAFF OFFER ANY TYPE OF APOLOGY Actually don’t see why I have to pay for this type of service.

Spa area is a dream!

This hotel is in a quiet and calm location, far away from everything so be sure to have a car or at least a bike to get to the bus stop. There are some restaurants nearby, however. No beach at all, and the waterline was huge rocks, so no way to enter the water. The property is old and charming. The front desk workers were not very helpful, but made sure we had our Coronavirus negative tests. The food in the restaurant was tasty and breakfast was varied and plenty. The wellness center only had one person available for treatments, so book far ahead. We were lucky to have one slot available for a massage the week we were there. The hotel needs to get more wellness center staff. The price for the stay was reasonable, considering it was high season.