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Reviews of Hotel Texas

3 out of 5
Hotel Texas
2400 N. Esplanade, Cuero, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 97 out of 206 reviews" "
Rating 8 - Good. 53 out of 206 reviews" "
Rating 6 - Okay. 30 out of 206 reviews" "
Rating 4 - Poor. 11 out of 206 reviews" "
Rating 2 - Terrible. 15 out of 206 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Caleb

Business traveller
Liked: Cleanliness, staff & service, amenities
Wasnt the right place for me. Went back to my other hotel
Stayed 5 nights in Apr 2024

10/10 Excellent

jacqaline

Stayed 1 night in Mar 2024
Response from Divya-GM on 20 Apr 2024
Thank you for your review, we appreciate your feedback, and hope to accommodate you again in the future.

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet didn’t have a cover .walls in bathroom looked like they had poop on them ..bathroom door was rotted … Sink was dirty and didn’t have a stopper!!! Rust on everything … Breakfast consisted of muffins in a bag and instant coffee
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Divya-GM on 15 Mar 2024
Thank you for your review, we appreciate your feedback, and we hope to accommodate you again in the future.

10/10 Excellent

Jaye, Canyon Lake

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and didn’t smell musky The bed was super comfortable with nice clean liens. I would recommend any of my friends or family to stay . 😊👍
Stayed 2 nights in Jan 2024
Response from Divya-GM on 18 Jan 2024
Thank you for your review, we appreciate your awesome review, and hope to accommodate you again in the future.

8/10 Good

barrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Texas cuero
We were there for a family hunting trip and stayed here. The rooms are clean and comfortable. The front desk person was very accomodating and our stay was very pleasant.
Stayed 1 night in Dec 2023
Response from Divya-GM on 2 Feb 2024
Thank you for your kind review, we hope to accommodate you again in the future.

10/10 Excellent

Norma

Business traveller, Travelled with partner
Liked: Amenities
Muy limpio los cuartos
Stayed 4 nights in Dec 2023
Response from Divya-GM on 8 Dec 2023
Gracias por su amable reseña, esperamos poder atenderlo nuevamente en el futuro.

6/10 Okay

William E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only staying here for the price and location
Was not as good as last year, Roof was being redone, and breakfast was scarce and minimal. It did not seem as hospitable as last time.
Stayed 5 nights in Oct 2023

2/10 Terrible

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It stated on the website that there was a pool and hot tub. The pool was green and I was told they got rid of the hot tub a year ago. The parking area was full of potholes and grass was coming through every crack. I told them I was not staying based on this and they said the would have to charge me. I told them I would go take a picture of their nasty green pool and send that to my credit card company then.
Stayed 1 night in Oct 2023

10/10 Excellent

Cailyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again! The rooms are spacious with a kitchen, fridge, table and barstools. It’s very quiet and the rooms were clean.
Stayed 1 night in Oct 2023
Response from Divya-GM on 14 Oct 2023
Thank you for your review, we appreciate your feedback, and hope to accommodate you again in the future.

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Divya-GM on 14 Oct 2023
Thank you for your review, we appreciate your feedback, and hope to accommodate you again in the future.

2/10 Terrible

James

Business traveller
Disliked: Amenities
I went to extend three more days on Thursday afternoon , the desk clerk said fine . I said let me pay with my credit card . She said now problem. She had all my cards on file , I would just have to move to a different room with two beds. I said ok. She said come by in the morning and she would give me the key to the new room. Friday morning at 10 am, I go to the desk and the man tells me there are no rooms. I work nights at the hospital in Cuero and I had no place to sleep locally. Very bad management and low water pressure in the shower and sink. I wouldn’t recommend this hotel for my dog.
Stayed 1 night in Oct 2023

8/10 Good

Monica

Travelled with partner
Liked: Amenities
Nice area but the cleanness of the room wasn't the best
Stayed 1 night in Sep 2023
Response from Divya-GM on 14 Oct 2023
Thank you for your review, we appreciate your feedback, and hope to accommodate you again in the future.

10/10 Excellent

Hallie

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Divya-GM on 22 Sept 2023
Thank you for your review, we appreciate your feedback, and hope to accommodate you again.

10/10 Excellent

Audrey

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome & quite
Stayed 1 night in Sep 2023
Response from Divya-GM on 22 Sept 2023
Thank you for your review, we appreciate your feedback, and hope to accommodate you again.

2/10 Terrible

Carra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor value and quality for price paid
Don’t trust the pictures or reviews. This place must be under new management. Not safe here, at all. Dirty, moldy, poor lighting. Broken items in room, room not cleaned, extreme sanitation issues, continental breakfast not provided. Room had horrid smell due to mold and leak from fridge. Bathroom had dirty handprints on wall, blood on shower curtain, no tv remote, broken blinds, and nails coming up in carpet. Management unfriendly, unprofessional, rude, and unavailable. Convenient language barrier they use when they don’t want to help you. Was promised half refund back for 1 night stay, and they never did. Called and filed dispute to no end in response or resolution. Spend the extra dollars for a nicer hotel (recognized name) in this area. Terrible experience we had.
Stayed 1 night in Jun 2023

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
The refrigerator did not work, and the air conditioner wasn’t cold
Stayed 2 nights in Jun 2023
Response from Divya-GM on 23 Jun 2023
Thank you for your review, we hope to accommodate you again in the future.

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Divya-GM on 19 May 2023
Thank you for your review, we appreciate your feedback.

4/10 Poor

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Girl at check in was awesome. Sink faucet had water pouring out obviously maids didn’t report it or didn’t clean it. Lady on check out was rude when I tried to tell her about it
Stayed 1 night in May 2023

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Divya-GM on 24 Apr 2023
Thank you for your review, we appreciate your feedback, and hope to accommodate you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gteat Nights Stay
Great nights stay. Bed was comfy. The room and property were very clean.
Stayed 1 night in Apr 2023
Response from Divya-GM on 17 Apr 2023
Thank you for your review, we appreciate your feedback, and hope to accommodate you again.

8/10 Good

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 2 nights in Mar 2023
Response from Divya-GM on 3 Apr 2023
Thank you for your review, we hope to accommodate you again in the future.

10/10 Excellent

R Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Very efficient. Nice staff.
Stayed 3 nights in Jan 2023
Response from Divya-GM on 29 Mar 2023
Thank you for your service, we appreciate your business, and hope to accommodate you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book Fair place to stay
I was in town to do a Book Fair at the Cuero Municipal Library. My husband booked this location at my request. This met my needs perfectly. Also, I enjoyed the Texas Shaped Waffles, which is always a plus.
Stayed 5 nights in Oct 2022
Response from Divya-GM on 24 Oct 2022
Thank you for your review, we appreciate your feedback, and hope to accommodate you again.

8/10 Good

Juliet

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The Texan is a nice affordable place to stay. Decor is nice, but it has been a bit since the last update. Always pretty clean place, but they could use a bit of dusting in some areas. Super friendly staff up front and they are now much more efficient at checking in. I continue to stay here as it is very affordable and clean. Only thing I would really advise improvement on in is their breakfast. Super lacking.
Stayed 1 night in Oct 2022
Response from Divya-GM on 24 Oct 2022
Thank you for your review, we appreciate your feedback, and hope to accommodate you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

candice

The property is very photogenic, upon arrival looks and smells old and stale. But it is priced accordingly. The ice machine was not working while I was there
Stayed 1 night in Sep 2022
Response from Divya-GM on 24 Oct 2022
Thank you for your review, we appreciate your feedback, and hope to accommodate you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Divya-GM on 27 Jul 2022
Thank you for your review, we appreciate your feedback, and hope to accommodate you again in the future.

10/10 Excellent

Rosellyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly, good breakfast, and clean accommodations. It was great to have a full-sized refrigerator and kitchenette in the room. Location is also convenient, price is great.
Stayed 1 night in Jul 2022
Response from Divya-GM on 27 Jul 2022
Thank you for your review, we appreciate your feedback, and hope to accommodate you again in the future.

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2022
Response from Divya-GM on 27 Jul 2022
Thank you for your review, we appreciate your feedback, and hope to accommodate you again in the future.

4/10 Poor

Nancy

Disliked: Amenities, property conditions & facilities
Needed repairs. Only one coffee for two people. Trash cans outside in disrepair.
Stayed 1 night in Jul 2022
Response from Divya-GM on 27 Jul 2022
Thank you for your review, we appreciate your feedback, and hope to accommodate you again in the future.

6/10 Okay

Estella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Pool was clean. Sheets were clean. Sofa had visible stains. Looked like dried milk and it had hair and heavy dust piles on the back side of left and right arms. Baseboards all full of dust especially bathrooms. At the front desk it takes awhile before you are helped because it is a mom and pop operation.Breakfast was poor. Coffee from a machine with bad water. Batter for waffles tasted old. Complimentary beer was a nice gesture but water in their cooler was dirty. Need to clean out.
Stayed 1 night in Jul 2022
Response from Divya-GM on 27 Jul 2022
Thank you for your review, we appreciate your feedback, and hope to accommodate you again in the future.

6/10 Okay

LaTonya

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our time stay here and I would stay there again. I love this place
Stayed 2 nights in Feb 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

8/10 Good

Monica

Stayed 1 night in Jan 2022

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022
Response from Divya-GM on 2 Feb 2022
Thank you for your review, we appreciate your feedback, and hope to accommodate you again.

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were cozy and clean. Bed was comfortable. No problems what so ever.
Stayed 2 nights in Jan 2022
Response from Divya-GM on 12 Jan 2022
Thank you for your review, we appreciate your feedback, and hope to accommodate you again.

4/10 Poor

Ashley

Travelled with partner
Disliked: Staff & service, amenities
Staff was very rude to my Husband.
Stayed 2 nights in Dec 2021
Response from Divya-GM on 14 Dec 2021
Thank you for your review. Upon check in we do have a note that says to notify us if you have any pets and we will let you know where the designated area for pets to do there business at. Upon check in we were not notified of any pets so we kindly explained where to have your pet use the restroom at. Thank you for staying with us and we hope you understand.

8/10 Good

Louis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the hospital which is what we needed. Easy to get on to main road from the motel.
Stayed 1 night in Dec 2021
Response from Divya-GM on 13 Dec 2021
Thank you for your review, we appreciate your feedback, and hope to accommodate you again in the future.

10/10 Excellent

Natasha K

Stayed 1 night in Oct 2021

10/10 Excellent

Anthony

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Country style
Stayed 1 night in Oct 2021

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
The cable TV setup is mediocre. No built-in guide and a ratty-looking piece of paper listed TV channels many of which did not work.
Stayed 1 night in Aug 2021
Response from Divya-GM on 31 Aug 2021
Thank you for your review, we appreciate your feedback, and hope to accommodate you again.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
No customer service to speak of. Coffee and juice machines at reception available during business hours but nobody around ever. Property is in need of maintenance. Pool green color (closed), entrance doors fading away, no landscape (dirt only). Exact the same cookies two days later at reception counter. Toilet not cleaned, towels questionable cleaned.
Stayed 2 nights in Aug 2021

2/10 Terrible

Jason

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible service.
I was a late arrival. Around 11pm. I had a reservation. Rang the night buzzer a few times. Waited 15 mins. Nobody came. Went to the car to look for alternatives and another car pulled up. He waited 10 mins so once he was done I went to get checked in. Didn’t get the room I had reserved online. Shower didn’t have a curtain at all. She gave me extra towels, not sure why because there was more than enough in the room. Nice place, for the most part but the service was terrible.
Stayed 1 night in Aug 2021

8/10 Good

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Try the hotels across the street !
Lady at the front desk was rude,the a/c didn’t work like it should,other than that the room was clean and in good shape. Overall I’d stay there again if I had too.
Stayed 1 night in Aug 2021
Response from Divya-GM on 9 Aug 2021
Thank you for your review, we appreciate your feedback, and hope to accommodate you again.

10/10 Excellent

Darlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definantly a 10
This place was very clean.Staff was very friendly.Very quiet noone pounding on door at 2am.The rooms are very spacious an loved the decor.
Stayed 1 night in Aug 2021
Response from Divya-GM on 5 Aug 2021
Thank you for your review, we appreciate your feedback, and hope to accommodate you again in the future.