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Santa Lucia House - Forum
4.0 star property

Upscale Cuenca hotel in Downtown Cuenca with free breakfast

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Santa Lucia House - Forum

Reception
Terrace/patio
Terrace/patio
Twin Room | In-room safe, free WiFi, bed sheets
Free daily self-service breakfast
VIP Access
Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar
The price is £53
Price available on 29/5/2024

Check out the area

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150
  • Popular LocationCalderon Park5 min walk
  • Popular LocationNew Cathedral of Cuenca6 min walk
  • Popular LocationRío Tomebamba & Calle Larga11 min walk
  • AirportCuenca (CUE-Mariscal Lamar)12 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

Highlights

Separate sitting area
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
Desk
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | In-room safe, free WiFi, bed sheets

Single Room, 1 Queen Bed

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, free WiFi, bed sheets

Twin Room

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
In-room safe
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the area

Cuenca

Located in Cuenca, Santa Lucia House - Forum is in the historical district. Museum of the Aboriginal Cultures and Las Conceptas Museum are cultural highlights, and some of the area's activities can be experienced at Plaza Rotary Market and San Francisco Plaza Market. University of Cuenca's Orchid Garden and Cuenca Botanical Garden are also worth visiting.
Visit our Cuenca travel guideOpens in a new window

What's nearby

  • Plaza Rotary Market - 2 min walk
  • Calderon Park - 5 min walk
  • New Cathedral of Cuenca - 6 min walk
  • Río Tomebamba & Calle Larga - 11 min walk
  • Alejandro Serrano Aguilar Stadium - 19 min walk

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • Latitud Cero Taproom - 4 min walk
  • Raymipampa - 5 min walk
  • Negroni - 5 min walk
  • Hot Dog del Tropical - 4 min walk
  • cositas - 6 min walk

About this property

Santa Lucia House - Forum

Upscale hotel located in Downtown Cuenca
Take advantage of free self-service breakfast, a terrace and dry cleaning/laundry services at Santa Lucia House - Forum. Treat yourself to a massage or other spa services. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and tour/ticket information
  • Multilingual staff, luggage storage and meeting rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Santa Lucia House - Forum offer comforts such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Heating, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 350 metres
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Spa

  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 24 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

Is Santa Lucia House - Forum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Santa Lucia House - Forum?

As of 30 Apr 2024, prices found for a 1-night stay for 2 adults at Santa Lucia House - Forum on 29 May 2024 start from £53.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Santa Lucia House - Forum?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Santa Lucia House - Forum?

Check-in start time: 2:00 PM; check-in end time: 10 PM.

What time is check-out at Santa Lucia House - Forum?

Checkout is at noon.

Does Santa Lucia House - Forum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 24 per vehicle applies.

Where is Santa Lucia House - Forum located?

Located in Downtown Cuenca, this hotel is steps away from Plaza Rotary Market and Civic Plaza. Esqueletologia Museum and Calderon Park are also within 5 minutes. 14n - Antonio Borrero Station is only a 2-minute walk and Gaspar Sangurima Tram Station is 4 minutes.

Santa Lucia House - Forum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 231 out of 317 reviews" "
Rating 8 - Good. 60 out of 317 reviews" "
Rating 6 - Okay. 16 out of 317 reviews" "
Rating 4 - Poor. 6 out of 317 reviews" "
Rating 2 - Terrible. 4 out of 317 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very cozy, well maintained, friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

BYRON

Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2023

10/10 Excellent

Keith

Stayed 2 nights in Jan 2024

10/10 Excellent

Nicole, Quito

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding from our morning breakfast waiter to the front desk personnel. The decor of the building has a great feel. We were able to arrange for laundry services during our stay.
Stayed 2 nights in Dec 2023

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel, friendly staff and clean. Inexpensive and very much worth the money. The rooms have windows only to inside or a courtyard.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Super helpful and responsive when we sent a message. allowed us a late check out time
Stayed 2 nights in Dec 2023

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel in a good location
Stayed 1 night in Nov 2023