The staff was friendly. The rooms spacious and spotless. Note that the floor is tiled so you may want to wear slippers. The breakfast there is 20 EUR which is on the expensive side, but the food was excellent (pastries, cured meats, variety of breads with optional toasting). The best part is the beautiful location. The old town is just across the bridge and you can walk to everywhere. Be ready for going up and down a lot of hills/steps. I was there in Nov, so it wasn’t as tourist heavy except near the cathedral. Outside the hotel, don’t expect English to be much understood. Just learn some basic Spanish phrases and use Google Translate. People in town are friendly.