This hotel was way below expectations. The hotel itself is not bad, but the service was horrible. No matter what question or request you ever have, the answer is always NO. Not even a smile or apology. In addition, everything is $5. If you want to use the indoor swimming pool, $5. If you want a remote control for a century old tv $5. If you want a water with your meal, $5. You only have 2 hours for breakfast (8 to 10 I think) buffet and 2 hours for dinner (7 to 9). And they will kick you out after the time expired. The rooms are not sound proof at all. You always hear anybody walking anywhere on the corridors. In the morning the sound from the breakfast room is awful. The location of the hotel is undesirable. It is far from the main beach and kind of difficult to get to the beach (it will take you at least 15 mins). It is also far from the main touristic area of Santa Susanna, which means long walk to eat out, go out or party. I would certainly not be going back.