Reception

Reviews of Hotel elev8

2 out of 5
Hotel elev8
1601 I 45 South, Conroe, TX

Reviews

5.4
Rating 10 - Excellent. 33 out of 134 reviews" "
Rating 8 - Good. 15 out of 134 reviews" "
Rating 6 - Okay. 16 out of 134 reviews" "
Rating 4 - Poor. 17 out of 134 reviews" "
Rating 2 - Terrible. 53 out of 134 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It wasn’t bad just what you pay for I guess I think cops got called the night I was there heard some people arguing and crying the room next door idk but what you pay for isn’t all bad
Stayed 1 night in May 2024

2/10 Terrible

Ralph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room smelled like cigarettes and I can hear noisy neighbors.
Stayed 1 night in Mar 2024
Response from Manager on 22 May 2024
Hello Ralph, We apologize for the inconvenience you experienced during your stay. We encourage guests to report any disturbances so we can address them promptly. We value your feedback and will use it to improve our services for all guests in the future.

2/10 Terrible

Betty

Disliked: Cleanliness, staff & service, property conditions & facilities
I had booked a non smoking room. When i got there they blamed expedia. They had no non smoking room. According to the manager since 7pm lol i made the reservation after 8pm. Had i known the condition of the room i would exceed united airlines budget and went elsewhere. I found dead bug on one of pillows, roaches. Most of night i heard lot lizards in the parking lot, smell of pot. My door looked like it had been forced open and i feared the door was not secure. What little sleep i did get was with the chair in front of the door. Most electrical outlets available did not work. The bathroom outlet my cube just fell out. By the bed only half worked and was in use. One outlet had the refrigerator and microwave plugged in.The only outlet that was available was by the door. Bedspreads looked like burned rejects from goodwill. Only good thing was the sheets looked cleaned.
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Betty, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 Terrible

Ricardo, Houston

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Thus pkace is a scam. They did not honor my reservation. They wanted to give ne a room i did not ask for at a orice indid not agree to oay. Horrible people. No empathy
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Ricardo, We are sorry to hear about your experience with your reservation. Guest satisfaction is important to us, and we regret any inconvenience caused. If you would like to discuss this matter further, please feel free to reach out to our management team. Your feedback is valuable to us and helps us improve our services.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Jose,We are ecstatic to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the easy access to the freeway.
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Mark,We are pleased to hear that you found our hotel's location convenient for your travels. Feel free to reach out if you have any further feedback or if there's anything else we can assist with.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 3 nights in May 2024
Response from Manager on 11 May 2024
Hello Jose,We're delighted to hear that you found our hotel to be easily accessible during your stay. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great here. It's close to everything and the bus transit is great to go anywhere around here.everthing is close together. Come see for yourself.
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Jose,We're delighted to hear you had a convenient stay with us and enjoyed our central location. We strive to offer a great experience to all our guests. Should you have any questions or need assistance, please don't hesitate to reach out to us directly.

10/10 Excellent

Roseann

Liked: Cleanliness
Beautiful
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Roseann,We are pleased to hear that you found our hotel beautiful. Our team works hard to create a welcoming and comfortable environment for all our guests. Should you have any further feedback or need any assistance, we recommend reaching out to our management team directly.

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
NOT HAPPY WITH MY STAY AT ALL!!!!! Had to change rooms twice!!! Front desk was rude but it was supply and demand and I bit the bullet and stayed TERRIBLE ACCOMMODATIONS!!! I really want a refund
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Daniel,We are sorry to hear about your experience during your stay. We encourage you to contact management directly to discuss your concerns further. Your feedback is valuable to us as we strive to improve our services for all guests.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Place is great cheap clean what else you want. Go check it out.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Jose,We're thrilled to hear you enjoyed your stay with us! We appreciate your positive feedback and hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are always clean and the staff is excellent. It's in walking distance from corner store, shops, corner store, restaurants, hospital ER, electronic shops. The best thing that if you don't have a vehicle, no problem because just put front there is a bus stop. I think the rooms are fairly priced. Come see for yourself.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Jose,We are thrilled to hear that you enjoyed our clean rooms and excellent staff during your stay. It's wonderful that our convenient location near various amenities and public transportation made your visit even more enjoyable. We appreciate your positive feedback and hope to welcome you back soon to experience our value firsthand.

8/10 Good

Sergio

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Sergio, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Terrible

Stoney

Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Stoney, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have so we can address it accordingly. We strive to ensure all our guests have a pleasant stay.

2/10 Terrible

RuShad

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bugs
Stayed 3 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello RuShad, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 Terrible

Porschia

Travelled with partner
Disliked: Property conditions & facilities
Tv did not work. Room was dirty. Toilet was dirty.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Porschia, We apologize for any inconvenience. Your feedback is valuable to us and will be shared with the team for improvement. We encourage guests to notify us of any issues during their stay for immediate resolution. Thank you for bringing this to our attention.

6/10 Okay

James

Stayed 1 night in Feb 2024
Response from Manager on 24 Mar 2024
Hello James,We're sorry to hear you didn't have a 5-star experience with us. Please feel free to contact us directly with any feedback you may have from your stay. We hope to welcome you back in the future for an improved experience.

10/10 Excellent

jason

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello jason,We are thankful for your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

6/10 Okay

Austin

Business traveller
Wasn't anything special. Was a bed to sleep on but was very loud and hard to sleep because of thd highway right beside it
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Austin, We regret to hear about your experience and apologize for any inconvenience caused by the noise from the nearby highway. Guest feedback is valuable for us to improve, and we will share your comments with the team for their awareness. Thank you for bringing this to our attention.

6/10 Okay

Daniel Y

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, no water no coffee pot, many many etc. Support to stay 3 nights but stay only 2 nights.
Stayed 3 nights in Feb 2024
Response from Manager on 27 Feb 2024
Hello Daniel Y, We appreciate your feedback and regret to hear about the noise disturbance and lack of amenities during your stay. Guest satisfaction is important to us, and we apologize for any inconveniences experienced. Please feel free to reach out to our management team for further assistance with your concerns.

10/10 Excellent

Bryan

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Bryan,We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back again soon.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
It good
Stayed 3 nights in Feb 2024
Response from Manager on 15 Feb 2024
Hello Greg,Thank you for your feedback. We appreciate your positive review and are glad that you had a good experience during your stay with us. If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back in the future.

2/10 Terrible

Brittney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Place
Stayed 1 night in Jan 2024
Response from Manager on 3 Feb 2024
Hello Brittney,We're sorry to hear that you had a disappointing experience during your stay. We value your feedback and would appreciate it if you could reach out to our hotel directly to share any specific concerns or issues you encountered. We always strive to provide our guests with a pleasant and comfortable stay.

10/10 Excellent

Nick

Travelled with group
Liked: Staff & service, amenities
This is a cheap motel... But it is quite and clean-ish. My car was safe parked outside.
Stayed 1 night in Jan 2024
Response from Manager on 30 Jan 2024
Hello Nick,Thank you for choosing our motel for your recent stay. We're glad to hear that you found the property clean and that your car was safe. We appreciate your feedback and hope to welcome you back in the future.

2/10 Terrible

Joshua

Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Joshua, We are sorry to hear that you did not have a satisfactory experience during your stay. We encourage you to reach out to our hotel directly to share any specific details or issues you encountered, so we can address them appropriately. Our team values guest feedback and we would like the opportunity to make it right for you.

10/10 Excellent

Rajitha

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Rajitha,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

6/10 Okay

Verified traveller

It was cool
It was a home between home place for us. It was affordable and as comfortable as we made it. Stayed for a month and a half. The front desk was very nice. Housekeeping is very noisy though. So make sure you watch them.
Stayed 5 nights in Nov 2023
Response from Manager on 16 Dec 2023
Dear Guest,Thank you for choosing our hotel as your home away from home. We appreciate your kind feedback about our front desk staff and your overall comfort during your stay. We apologize for any noise caused by our housekeeping team and will address this matter appropriately. Our guests' satisfaction is our top priority, and we appreciate your observation.

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest
Stayed 6 nights in Dec 2023
Response from Manager on 15 Dec 2023
Hello Ken, Thank you so much for your amazing rating! We strive to provide outstanding service and it was a pleasure to have you as our guest. We look forward to welcoming you back soon!

10/10 Excellent

Chris

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Its nice in the rooms but its in the hood
Stayed 1 night in Dec 2023
Response from Manager on 14 Dec 2023
Hello Chris,We're glad to hear that you enjoyed our rooms! As for the location, we strive to provide a comfortable and safe environment for all our guests. Should you have any concerns or need assistance during your stay, please don't hesitate to reach out to our friendly staff.

4/10 Poor

Marina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2star
2 star hotel
Stayed 4 nights in Dec 2023
Response from Manager on 11 Dec 2023
Hello Marina, Thank you for choosing our hotel for your recent stay. We value your feedback and apologize for any inconveniences you encountered. We appreciate your observations and will use them to improve our services. If you have any further questions or concerns, please don't hesitate to reach out to our management team directly.

2/10 Terrible

Rachel, Booneville

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not what I expected. Yes, the hotel was inexpensive, but it still wasn’t what was advertised. Customers are not allowed in the lobby…ever. No matter the time of day, guests are expected to use the night window. The room does NOT have a hairdryer or an iron. Both are listed as amenities. In the three days I stayed at the hotel, we did not receive housekeeping at all. That means no fresh towels. When I called the front desk to ask for clean towels, I was told they couldn’t do that until housekeeping arrived at 8:00 am. At 8:00 am, I went to ask for towels. The man shoved them through the night window. The walls are cracked. There was mold on the ceiling above the shower. There were cockroaches. There were two very flat pillows for a king size bed. Overall, I don’t mind a hotel that clearly hasn’t been maintained. But it needs to have some solid customer service. This hotel failed in all areas.
Stayed 3 nights in Nov 2023
Response from Manager on 6 Dec 2023
Hello Rachel, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Great location Great price nice and quit place to relax
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Alexander,Thank you for your positive feedback! We're delighted to hear that you found our staff to be great and enjoyed our central location. It's wonderful to know that you also found our rates to be favorable. We take pride in providing a tranquil environment for our guests to relax. We hope to welcome you back in the future!

6/10 Okay

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Manager on 31 Oct 2023
Hello Patrick,Thank you for taking the time to provide us with such a generous rating! We are delighted that your experience exceeded your expectations. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. We look forward to welcoming you back again soon!

4/10 Poor

Jeremy

Disliked: Cleanliness
Ever since I checked in my TV hasn't worked I told office they said all cable doesn't work
Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Hello Jeremy, We apologize for the inconvenience. Our team is working to resolve the cable issue as quickly as possible. Thank you for your patience.

8/10 Good

Mary

Stayed 1 night in Oct 2023
Response from Manager on 20 Oct 2023
Hello Mary,Thank you for your rating! We appreciate your feedback and will continue to strive for excellence.

6/10 Okay

Stephanie

Stayed 2 nights in Oct 2023
Response from Manager on 4 Nov 2023
Hello Stephanie,Thank you for sharing your feedback with us. We regret to hear about your recent experience at our hotel and apologize for any inconvenience caused. We value your comments and ask that you reach out and share your feedback so we may address any issues. We hope to have the opportunity to welcome you back in the future and provide a better stay.

2/10 Terrible

Adriana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to change rooms 3 times due to roaches and then house keeping stole my 3yr old sons shorts … never coming back here it’s disgusting and needs to be shut down
Stayed 2 nights in Oct 2023
Response from Manager on 11 Oct 2023
Hello Adriana ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 Poor

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 11 Oct 2023
Hello Harold, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service, bug, & stinks.
It was pouring rain, and i was on a walker because i'm handicaped. A truck was parked under the awning going into the front door. So I had to park in the rain, and go up a steep hill to get to the door, the man inside pointed to a window on the other side of the building that wasn't covered. I got there soaking wet on a walker he could see, and had forgotten my drivers license. I had my confirmation on my phone, and had to walk all the way back to my truck in the rain, load my walker up, drive around the building, to show my license in the rain with no cover. Then once inside the room the first thing I saw was a huge bug on its back in the middle of the room. I had to step on it to kill it. The room stunk. We wound up leaving early.
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello Michelle,I apologize for the inconveniences you faced during your stay. Rest assured that we take your feedback seriously and will address these issues with our team to improve our service. Thank you for bringing this to our attention.

8/10 Good

Lula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Microwave was not working. This is the only problem
Stayed 1 night in Sep 2023
Response from Manager on 3 Oct 2023
Hi Lula,Your review is highly appreciated, and I would like to apologize for not exceeding your expectations with the condition of our microwave, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you are visiting so that we can have another chance to provide you with a superior experience.

4/10 Poor

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
Roach infested and people walking all around on 2nd floor watching your every move
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello Tony,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 28 Oct 2023
Hello Terri,Thank you so much for your amazing rating! We strive to provide outstanding service and it was a pleasure to have you as our guest. We look forward to welcoming you back soon!

4/10 Poor

Krystal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I felt completely got!!! Do NOT STAY HERE !!! It is raggedy and old. It even Smells!! I only sucked it up bc of the refund policy. It is a hotel home for drug users and it is OBVIOUS!
Response from Manager on 24 Sept 2023
Hello Krystal,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Terrible

Robbie

Stayed 1 night in Aug 2023
Response from Manager on 19 Sept 2023
Hello Robbie, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Axel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel robbed me I made a reservation for the same day by expedition it was a Saturday last week and I arrived at the hotel and I did not go in because I was less than 21 years old now I am 20 and in hotels they have always let me enter and book and in this case no, I asked for my refund and they told me that I had to talk to expedia first I spoke to expedia they called the hotel and told them that I had stayed at the hotel and that they were not going to give any refund the forgiveness that they took care of me was very rude as if they were giving me a place to sleep when I paid for my stay and my money was never returned to me they stole it I do not recommend this hotel it treats people very badly and it still steals from them if you make the reservation through another site not personally with them that it was my experience.
Stayed 1 night in Aug 2023
Response from Manager on 31 Aug 2023
Hello Axel, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 11 Aug 2023
Hello Michelle,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

4/10 Poor

Tamara

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Manager on 4 Aug 2023
Hello Tamara,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on 26 Jul 2023
Hello Robert,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Aaron

Disliked: Cleanliness, property conditions & facilities
The property was dark when I walked up. The room had holes in the walls, the shower light was not lit enough I still had to use my flashlight on my phone. It looked like the room hasn’t been cleaned or updated. I had bedbugs and a stain on my comforter. I didn’t even stay the whole night and went to another place.
Stayed 1 night in Jul 2023
Response from Manager on 19 Jul 2023
Hello Aaron,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel out of a cheap horror movie
I picked this hotel for the price and from the pictures on the website it looked really nice, but once in the room I realized that the hotel didn't look like the pictures. The towels were stained with something black there was cigarette burns all over the sheets and a big red stain on the mattress. There were roaches in the bathroom. The ac unit was broken and smelled horrible when you turned it on. The lock would not work. I tried telling the guy at the window and he just shrugged his shoulders and told me if I don't like it it I could go somewhere else and refused to give me a refund.
Stayed 1 night in Jul 2023
Response from Manager on 19 Jul 2023
Hello Charles,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.