Dear Carissa, We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Sincerely, Lisa Garner, GM

Dear Alan, We appreciate you sharing your kind recommendation. It's great that you enjoyed our clean accommodations and tasty breakfast. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay. Best, Lisa Garner, GM

Dear Anne, Thank you for taking the time to share your kind review. I’m glad you found your stay to be pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Lisa Garner, GM

Dear Raysa, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms, great location, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write and we hope to host you again. Best, Lisa Garner, GM

Dear Mark, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our quiet accommodations, excellent breakfast, and friendly service. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Lisa Garner, GM

Dear Michelle, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Lisa Garner, GM

Dear Edgardo, Your comfort is our top priority, so it's wonderful to know your stay was pleasant overall. We appreciate all your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we look forward to your return. Best, Lisa Garner, GM

Dear Jennifer, What a great review! It is always appreciated when guests take a moment to let us know that they enjoyed their time at our Residence Inn. We are in the service business and work to make guests happy above all else. Thank you for your kind words, and please consider a return trip. Best, Lisa Garner, GM

Dear Emily, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your flawless rating and humbly request a return visit. Best, Lisa Garner, GM

Dear YUGARSI, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Lisa Garner, GM

Dear Angelique, We are delighted that your first stay with us was worthy of five stars! Thank you for the privilege of hosting you, and we appreciate you encouraging your friends and families to visit us in the future. We hope you find a reason to return to Columbus soon! Best, Lisa Garner, GM

Dear Danielle, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Lisa Garner, GM

Dear Lisa, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Lisa Garner, GM

Dear Joanie, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service, amenities, and convenient location while visiting. Your feedback is helpful, and I thank you for taking the time to share. We are glad to know we are your hotel of choice when in the area. Best, Lisa Garner, GM

Dear Jennifer, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Lisa Garner, GM

Dear Kimberly, We are delighted to hear such positive feedback from you! Thank you for writing a generous review and, most importantly, for choosing to stay with us. It was our pleasure to host you, and we hope to have the opportunity to welcome you back soon, should your travels bring you to the area again. Best, Lisa Garner, GM

Dear Jungwon, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Lisa Garner, GM

Dear Tara, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Lisa Garner, GM

Dear Ann, I am thrilled that we provided you with an exceptional stay from start to finish. We take great pride in offering the best service and accommodations in the campus area, and we appreciate you taking notice. On behalf of the entire staff here at our Residence Inn by Marriott, thank you for your business, and please visit again soon. Best, Lisa Garner, GM

Dear Kelly, While I am glad your stay was okay overall, I regret we didn't provide a WOW experience. We aim to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus on areas that need improvement. We hope to see you back for an even better stay in the future. Sincerely, Lisa Garner, GM

Dear Maria, Our convenient location is a major benefit that separates us from our competitors. Thank you so much for being our guest and taking the time to let us know that you had a great stay overall. We appreciate your review and hope to host you again should you return to the area. Best, Lisa Garner, GM

Dear carol, Thank you for taking the time to provide feedback on your recent stay. I immediately became disheartened when reading your review. Please accept my deepest apologies regarding our less-than-stellar housekeeping and the lack of attention to detail. What you experienced is not typical. Rest assured, your comments have been conveyed to upper management and will be addressed. Again, thank you for your review, and we hope to have the opportunity to provide a more pleasurable experience. Sincerely, Lisa Garner, GM

Dear Timothy, That is what we like to hear! Thank you so much for your generous review and recommendations, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Lisa Garner, GM

Dear Sarah, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant, and staff friendly. We look forward to being your hotel of choice when you return to Columbus. Best, Lisa Garner, GM

Dear Jerrick, Providing you with exceptional accommodations was our pleasure! Thank you for choosing our Residence Inn by Marriott and taking the time to share this excellent review. We hope to see you back soon. Best, Lisa Garner, GM

Dear William, Thank you for your kind review; I appreciate you acknowledging our Residence Inn brand consistency. We strive to deliver spotless rooms with fully equipped kitchens. I'm glad you enjoyed your stay, and we hope to host you on your next visit. Best, Lisa Garner, GM

Dear HAN QI, I am very sorry we didn't meet all of your expectations. Your feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience. Sincerely, Lisa Garner, GM

Dear Dwquanna, I'm sorry we disappointed you upon arrival by not having a room ready earlier; we would hate to leave you with a bad impression. Our front desk associates are updated when rooms become available, and we do our best to meet our 4:00 p.m. arrival time. Please forgive us for appearing unaccommodating. We appreciate your feedback and hope to provide a flawless stay in the future. Sincerely, Lisa Garner, GM

Dear Elizabeth, Reviews just don't get any better than this one. Thank you so much for your support of our Residence Inn and your recognition of our stellar team and the welcoming hospitality they provide. We are proud to be your new favorite hotel in Columbus and hope to host you again under better circumstances. Best, Lisa Garner, GM

Dear Jennifer, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Lisa Garner, GM

Dear Corey, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Lisa Garner, GM

Dear karen, Providing you with exceptional accommodations was our pleasure! Thank you for choosing our Residence Inn and taking the time to share this excellent review. We hope to see you back soon. Best, Lisa Garner, GM

Dear Michelle, We love seeing 'perfect tens' when our guests leave a review. Thank you so much for choosing our Residence Inn by Marriott and please consider a return visit. Best, Lisa Garner, GM

Dear Sandi, Our housekeeping staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon. Best, Lisa Garner, GM

Dear Rachael,We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities and service pleasant. Your feedback highlights strengths and improvement areas and allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.Best,Lisa GarnerGeneral Manager

Dear Wesley, Clean rooms are the foundation for an excellent stay. We are so happy to hear that you were comfortable at our hotel and that you appreciated the efforts of our housekeeping team. Hosting you was our pleasure and we hope to do so again soon. Best, Lisa Garner, GM

Dear Tiffany, It was our pleasure to host you, and your kind review humbles us. Thank you so much for choosing to spend your time in Columbus at our Residence Inn. Please know that we are ready and waiting to welcome you back anytime you return to the area. Best, Lisa Garner, GM

Dear Jeremy,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Lisa GarnerGeneral Manager

Dear Nikki, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Lisa Garner, GM