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Top Cleveland Hotel Reviews
Holiday Inn Express & Suites Spring - Woodlands Area by IHG
10/10 Excellent
"Great and I am super picky"
Heritage Inn & Suites The Woodlands, Trademark by Wyndham
4/10 Poor
"Front desk agent was incredibly rude. Luckily, the supervisor on duty was there. Wanted to charge $10 for parking. No prior notice. Also, booked for two nights. Couldn't make it first night, though already paid. Contacted front desk and explained delay. No issues... Supposedly. When I arrived on second night, they told me the reservation was canceled. Then charged me for full rate for second night, more than what was originally booked. Breakfast was horrible. Powdered eggs, undercooked link sausage, cold potatoes. Coffee had coffee granuals in every cup. Another guest asked for more coffee at 8am and was told by staff that there was no more coffee. Room temperature, though set to 67 never reached anything but 74 degrees. Mold in the shower above the shampoo dispenser. Pleather ottoman was totally peeling and a visual eyesore. Incredibly disappointing property. I'll not be back."
Houston Airport Marriott at George Bush Intercontinental
10/10 Excellent
"Restaurant on site was excellent."
Hyatt House The Woodlands / Shenandoah
10/10 Excellent
"Great location! My husband and I were trying to find something simple for a weekend getaway. This was perfect in so many ways. We were able to relax in our room or enjoy the pool. The best part was being able to play games at Dave&Busters, watch a movie at AMC or pick a place to eat without having to drive anywhere! Let not forget to mention the staff was was awesome as well. We are already looking to see when we can go back."
Embassy Suites by Hilton The Woodlands at Hughes Landing
10/10 Excellent
"It was very clean. Breakfast was really nice!"
The Woodlands Resort, Curio Collection by Hilton
10/10 Excellent
"Absolutely amazing hotel to spend time with the family!"
Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG
8/10 Good
"It was a nice hotel and seemed clean. The only thing is that we were celebrating our 23rd anniversary and wanted a hotel with a hot tub which is one of the reasons why we chose this one and the hot tub was cold, a bit cloudy, and seemed to not be working. Also, the halls and foyer area were fairly warm, so a little more air conditioning would help. Overall, I would still recommend"
Comfort Inn & Suites Cleveland TX
2/10 Terrible
"I was very disappointed upon arriving due to the fact that I was unaware that this hotel butted up to another motel behind it that was full of very sketchy behaviors. After checking in, I hurry to my set destination due to time conflict so I didn’t have the opportunity to look over my room very well. I placed my items in the closet that was in the room when I checked in after entering the room, I opened the door once to get my items out, closed it and later on during the night, I opened it again, and the door was unable to open. I contacted the front desk. They come up and told me that there was nothing they could do that the manager would be there in the morning during the process of this. I had also found not only one but three or more roaches in the room, especially around the mini fridge in microwave area. I was told the next morning that the manager wouldn’t be there till after 11 AM ““ checkout time and I was given his information to contact about a possible refund or discount on my stay I have been contacting the manager‘s number as well as hotel and have never been able to reach him because they constantly say oh he’ll be here in the morning or in the evening but he’s never been in contact with me and they also charged my card a $50 fee in it has not been refunded. I would never stay here again. Also I had two children with me that were excited to go swimming and we didn’t get to swim because there were used condoms floating in the pool."
Ramada by Wyndham Houston Intercontinental Airport East
6/10 Okay
"I like the beds but the bathroom didn't have soap, shampoo and conditioner. The tub is too old with different colors"