Room, 2 Queen Beds, Accessible, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds

Reviews of Days Inn by Wyndham Clayton

2 out of 5
Days Inn by Wyndham Clayton
54 Hwy 441 North, Clayton, GA

Reviews

6.8
Rating 10 - Excellent. 133 out of 683 reviews" "
Rating 8 - Good. 204 out of 683 reviews" "
Rating 6 - Okay. 163 out of 683 reviews" "
Rating 4 - Poor. 104 out of 683 reviews" "
Rating 2 - Terrible. 79 out of 683 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Becky

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It is an ok location. They need to do a better job of wiping down all the surfaces. The mirror edges & lamps were covered in a powdery substance which you could see fingerprints in it. I did a real thourough clean job after they cleaned, cuz I couldn't leave it dirty. The people all seemed very nice and friendly.
Stayed 4 nights in Apr 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
It was ok
Stayed 1 night in Apr 2024

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The weekend staff is a hateful old lady, the housekeeping staff wants you gone by 9 and they are quite vocal about it, in between a CBD gas station and a construction pit, with a pathetic mexican restaurant onsite that wont mix a margarita outside happy hour. Avoid this place, spend the extra $4 and stay somewhere nice with professional staff.
Stayed 2 nights in Mar 2024

4/10 Poor

Tammy

Travelled with family
Disliked: Staff & service, amenities
I’m very disappointed in this hotel because they took my money and I didn’t stay at the place! It was around 8pm and the wrong hotel was ordered. I tied everything to fix the issue and was told I had to take a loss. I don’t believe that’s fair because error happens. They wouldn’t let me change my hotel or cancel. They hotel was 3 hours away from where we was and I just drove 8 hours and was tried, cold and sleepy! I had insurance and was told No change of anything. So I had to pay for another hotel and very disappointed in the Expedia.
Stayed 2 nights in Mar 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was hateful, checked on extending my stay and the woman went off on me. Housekeeping are horrid, pestering from 8:30 until 11am checkout time. Moved to the America's Best for my last 3 weeks, that place was great
Stayed 5 nights in Mar 2024

8/10 Good

Anna

Travelled with family, Travelled with pets
Liked: Cleanliness
Felt a little unsafe, was somewhat noisy, poor breakfast choices and our neighbor reeked of weed....
Stayed 4 nights in Feb 2024

10/10 Excellent

Craig

Stayed 1 night in Feb 2024

6/10 Okay

Sudheer

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Dryer did not work, dust on every surface of the room.
Stayed 1 night in Feb 2024

4/10 Poor

Timothy

Stayed 1 night in Dec 2023

6/10 Okay

Ken

Travelled with partner
Liked: Cleanliness
Positives: room was clean, location was convenient. Negatives: I just wanted a cup of coffee and a glass of juice for breakfast, but both were no better than drinking a glass of nasty, colored water.
Stayed 1 night in Dec 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient to everything! Parking very close to 1st floor room for easy access. Great for us seniors with mobility issues.

10/10 Excellent

Jeong

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very clean room.
Stayed 1 night in Oct 2023

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service and location
The employee at check in was very cranky and not friendly at all. The hotel had NO green space for walking puppies. We had to load them up in the car and drive to a safe walking space. The area was VERY noisy, so we didn’t sleep well. Left early to get away from the location. One of the worst hotels I’ve ever stayed in.
Stayed 2 nights in Nov 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. It is ideally located to some great restaurants and shopping.
Stayed 1 night in Oct 2023

4/10 Poor

Patricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If I didn't have to stay at this very outdated & dingy place I would not have. The front desk lady was pleasant.
Stayed 1 night in Oct 2023

6/10 Okay

Karin

Travelled with pets
Liked: Cleanliness
The property is immaculately clean, the staff does it’s job, the facility is bare bones. It meets 4 important criteria: clean, quiet, safe, affordable. It is fine for an overnight stay, and then leave. I would not recommend it for a weekend getaway - it’s just not a fun place, kinda depressing.
Stayed 2 nights in Oct 2023

4/10 Poor

Kathleen

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not my first time staying here and I have been happy in the past. It might be my last time though. I had a dog with me as I've had in the past, and the reservation was made saying I had a dog. While checking in I was informed the dog was an additional fee not already figured into the amount I had already paid (prepaid). Okay. The room was neat enough on first glance but there was dried blood on the toilet seat and down the front of the bowl. There were cigarette burn holes in both the blanket on the bed and the bedspread. And not that it really matters, but to add insult to injury, there were only 5 or 6 TV channels. Disappointed.
Stayed 1 night in Oct 2023

6/10 Okay

PETER

Stayed 1 night in Oct 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel but it has been remodeled. The room was nice and had a lot of room.. I really liked that the old carpet was gone and replaced by vinyl plank flooring. I would stay here again
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveller

Hotel outside is old. The toilet paper holder is too far away from the toilet, i couldn't reach it.
Stayed 1 night in Sep 2023

6/10 Okay

Danny

Disliked: Amenities
Average. Old.
Stayed 1 night in Sep 2023

4/10 Poor

Melanie

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room condition was dirty and terribly outdated. Stained sheets and towels and bathroom in poor condition. Air conditioner leaked and very noisy. Requested accessible and non-smoking but received neither. I had stayed here twice before but will never stay again. Also it felt unclean to sleep in the beds and use the bathroom.
Stayed 1 night in Sep 2023

8/10 Good

Willda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, but convenient and clean.
Stayed 1 night in Aug 2023

8/10 Good

Levys M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very basic
Stayed 1 night in Aug 2023

8/10 Good

Walter

Stayed 1 night in Aug 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms long stay guest’s barbecue in the parking lot in front of the rooms til all hours of the night. Property manager carol is a nightmare to deal with.
Stayed 2 nights in Aug 2023
Response from cjb on 17 Aug 2023
Sorry you had a problem. We did stop the guests from cooking near rooms.

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had staff take stuff out of my room and then deny they did. Carol the lady that works up front is extremely rude. She had her boyfriend or meth friend named Andy threaten to beat me up or if I step foot in Clayton again he will see that it’s my last. Rooms were dirty cleaned half ways.

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
I HAD CANCEL THIS RESERVATION AND THEY STILL CHARGED ME.
Stayed 6 nights in Jul 2023
Response from cjb on 17 Aug 2023
I would expect you either had a third party reservation non cancellable or waited too long to try to cancel. Our policy is 24 hours in advance of arrival.

4/10 Poor

Louis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from cjb on 17 Aug 2023
Sorry you had an issue.

10/10 Excellent

Fallon

Liked: Cleanliness, staff & service
Love the location!!
Stayed 2 nights in Jul 2023
Response from cjb on 17 Aug 2023
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from cjb on 17 Aug 2023
Thank you for reviewing us. Pleased you were happy.

2/10 Terrible

lola

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, property conditions & facilities
When I got to the room, the bed was not neat...sheets stained. Floor was sticky. Stairs and floors were muddy. I was hoping to smooth it over with my spouse, so we went to dinner. When we came back, she was still uncomfortable with the cleanliness. I told her our experience. I asked for a refund. She said we already used the room. I told her we didn't. Asked for refund, and told her I'd she couldn't take care of it, I would go through Expedia. They tried, but the manager wouldn't budge. I will not use Days inn ever again. I am disappointed in the response to my refund request.
Stayed 1 night in Jul 2023
Response from c on 22 Jul 2023
The policy is that you cannot cancel on the same day. You checked in. When you have 47 rooms full of people and it rained, the walkways do get dirty. As I recall, you told me your issue was the bed was not made neatly. nothing other than that was said.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Clean room, clean pool. Check in went smoothly.
Stayed 1 night in Jul 2023
Response from c on 22 Jul 2023
thank you for your review. the owner takes great pride in our pool.

2/10 Terrible

Marlayna

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It need to be torn down
Stayed 2 nights in Jul 2023
Response from c on 22 Jul 2023
Sorry you were unhappy. We maintain the building . If you had some issue you could express it to us.

2/10 Terrible

carolyn

Disliked: Cleanliness
Stayed 3 nights in Jul 2023
Response from c on 22 Jul 2023
If you had some issue, you can always speak with us. I am sorry if you had an issue

2/10 Terrible

stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel/motel was gross. I booked my room online on expedia, I also booked a room for my mom. When my mom got to her room she found a weapon near her bed. She brought it to the lady downstairs and the lady proceeds to tell her they’ve found other weapons left in the rooms as well. All while this old front desk lady has an attitude. Not only that, when I got to my room, the sheets had hair on them, very tiny hairs, not from your head. Then I got to the bathroom and the toilet seat has the sanitized sticker on it yet it had dry stains on the toilet seat. I proceed to go to the office and get new sheets for the bed, then tell them the toilet is dirty and I wanted some kind of reimbursement or something for the dirty room. They did not offer me a different room even though when I called Expedia to complain they told them they did offer me a room. Lies. Then I find what looks like boogers on the wall. They refused to give me any kind of compensation or a new room. The old lady at the front is rude, and the owner could care less about his disguising hotel. I spoke with him too and completely unhelpful. I spoke to Expedia and the days inn customer representatives and they were supposed to give me points on my account to make up for the disguising room. Mind you this is over Fourth of July weekend when there are no other hotels that are available. 0/10 stars if I’m. Being honest. Competely disgusted with the hotel, room, and lack of customer service.
Stayed 2 nights in Jun 2023
Response from c on 9 Jul 2023
Sorry you had a bad experience. The reason I said anything to you about finding anything in a room, like a knife, was to let you know we hand it over to the police. We could not offer you another room because we were full and nothing available. As for the owner, he came down and cleaned your room with his wife. Sorry you think I have an attitude. I do not but to be heard through plexiglass I have to talk loud and sorry my age bothers you. The housekeeper missed your room and we are sorry for that.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good checkin, thankful info
I was greeted by the staff, very friendly. Room cleaned whenever I needed it.
Stayed 4 nights in Jul 2023
Response from c on 9 Jul 2023
Thank you for your kind words.

10/10 Excellent

Arilu

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff was amazing.
Stayed 3 nights in Jun 2023
Response from c on 9 Jul 2023
thank you for the review. We hope to see you again.

6/10 Okay

Jeff

Was a good experience for me and family
Stayed 3 nights in Jun 2023
Response from c on 9 Jul 2023
Thank you for letting us know you enjoyed your stay.

10/10 Excellent

Keith

Stayed 1 night in Jun 2023
Response from c on 22 Jul 2023
Thank you keith. We hope to see you again.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 3 nights here. Very clean!! Staff were nice, polite and friendly. Always greeted us with a smile. Room was excellent, bed was comfy and the towels were softer than any hotel I have ever been in. Stay here, you will not regret it.
Stayed 3 nights in Jun 2023
Response from c on 9 Jul 2023
Thank you for your review. We hope you come back again.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service
Nice clean motel convenient to everything in town.
Stayed 1 night in Jun 2023
Response from c on 9 Jul 2023
Thank you for the nice review.

8/10 Good

wilson

Travelled with partner
Area for breakast is small and crowded. Coffee pot needs to be moved out of the corner.. Room is nice and adequate, bed was comfortable. The door was missing part of deep bolt lock. Fan in bath is loud, a/c is loud. Needs more updated plugs around bed area. Room has no click.
Stayed 1 night in Jun 2023
Response from c on 9 Jul 2023
The issue was repaired on the door. Unfortunately we do not have central air and the wall units are not silent. As you know the breakfast area is small.

10/10 Excellent

charlie

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 2 nights in Jun 2023
Response from c on 9 Jul 2023
Thank you. Come back again.

8/10 Good

Kathleen

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property is dog friendly however there is no place to walk or exercise your dog. Had to walk down the street for a bit to find grassy area.
Stayed 2 nights in Jun 2023
Response from c on 23 Jun 2023
We do have an area but I assume no one told you. We do apologize

8/10 Good

Gergely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from c on 9 Jul 2023
Thank you for your review.

6/10 Okay

Tracie

Travelled with group
Liked: Cleanliness, property conditions & facilities
They turned the AC off while we were out. It was 95 degrees and we came back to a hot room after being outside most of the day. We pay for our room to be comfortable.
Stayed 3 nights in Jun 2023
Response from c on 23 Jun 2023
We are sorry, protocol says turn them off when we clean rooms.

2/10 Terrible

William

Stayed 2 nights in Jun 2023
Response from c on 22 Jul 2023
As you can tell, we are not a five star resort. We meet every standard Wyndham requires of us. We are a reasonably priced facility that is clean and maintained.