Thank you Michael, for taking the time to write a review of your stay at the HomeTowne Studios By Red Roof Cincinnati - Sharonville. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Dave,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE. We apologize for any inconvenience caused by the bathroom light that was out, the blanket, and the other concern you described. Our team is committed to resolving issues, and we appreciate the opportunity to address your concerns. I will share your feedback with the rest of the team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Brandon,The team was saddened to see your your poor rating after your experience with us at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE. Though you mentioned that our front desk staff was nice, you pointed out that there was no blanket on the bed, no pillows, the room smelled like smoke, and you saw a bed bug. Please accept our sincerest apologies as this is not the standard we aim to uphold. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Michael. The team at our HomeTowne Studios By Red Roof Cincinnati - Sharonville was saddened to see that we failed to provide you with a satisfactory stay. You stated that while there was a member of staff that was to your liking, there were some downsides, such as your reservation being cancelled without you being notified of this. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best with your stays in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Hello Mohammed, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

Dear Shashi,Thank you for your review following your stay at HomeTowne Studios by Red Roof Cincinnati - Sharonville. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that there was no maintenance, which was disappointing to read.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

Hello Muralidhar, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Juan, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Jacquelyn, Thank you for taking the time to tell us about your stay at the HomeTowne Studios By Red Roof Cincinnati - Sharonville. I am sorry that your experience did not meet your expectations. Please allow me to extend my humblest apologies for the busted door knob, the upkeep of the property and the other highlighted concerns that hindered your stay. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize. I have shared your feedback with management to ensure that your concerns are addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Hello John,Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios By Red Roof Cincinnati - Sharonville. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Mohammed,Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Karen.Thank you for being a guest at our Hometowne Studios. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit, negatively impacting your experience. This is nowhere near the standard we strive to uphold and I have escalated your claims to have them reviewed. Thank you for sharing your concerns and I hope you have a good day. Sincerely, Red Roof Management

Hello Christopher,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences.Thank you again for sharing your review and we can’t wait to see you under our roof soon.Sincerely,Red Roof Management

Thank you, Sue, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Cincinnati - Sharonville and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Joseph,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE. I was saddened to read that your stay fell short of your expectations due to unprofessional staff/guest and pests. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Yvonne, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Hello Teresa, I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Cincinnati - Sharonville. It's great to hear that our night staff was super nice. However, I was saddened to read that your stay fell short of your expectations due to the insects you reported and all the other concerns you mentioned. Humble accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hi Valued Guest,I want to thank you for taking the time to post a review of your stay at the HomeTowne Studios By Red Roof Cincinnati - Sharonville. Please accept our most sincere apologies for the concerns you described regarding the pests you encountered during your stay, the sink and all other highlighted issues. At RedRoof we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Brittany,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the HomeTowne Studios By Red Roof Cincinnati - Sharonville. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Richard,I want to thank you for taking the time to post a review of your stay at the HomeTowne Studios By Red Roof Cincinnati - Sharonville. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our staff and how polite/friendly they were. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Guy,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE. I was saddened to read that your stay fell short of your expectations due to roaches and uncleanliness. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thanks for sharing your feedback with us, Crystal. The team at our HomeTowne Studios By Red Roof Cincinnati - Sharonville was saddened to see that we failed to provide you with a satisfactory stay. You stated that the reservation issue mentioned hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Hello Anthony,Your review of the HomeTowne Studios By Red Roof Cincinnati - Sharonville was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello Muralidhar, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Valued Guest,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE. I was saddened to read that your stay fell short of your expectations due to roaches & uncleanliness among other concerns. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Phyllis, The staff at the HomeTowne Studios Cincinnati - Sharonville and I appreciate your 1/5 score following your stay. At Red Roof, our major goal is to provide a clean, comfortable and value- based stay for all guest and it is disheartening to hear that this was not achieved with your visit. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Sam, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Brian, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Vern,Thank you for taking the time to tell us about your stay at the HomeTowne Studios Cincinnati - Sharonville. I am disappointed that your experience did not meet your expectations which prompt your 1/5 score. Please accept our sincerest apologies for the broken furniture you encountered, the mold you found on the fridge, no towels being in the room and all the other concerns that dampened your visit. To uphold our company's high standards, I have notified management of your feedback, in an effort to address your concerns. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your concerns.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Tyree, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Mark, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Robert, The staff at the HomeTowne Studios By Red Roof Cincinnati - Sharonville and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Darbi, The staff at the HomeTowne Studios Cincinnati - Sharonville and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Shanee. The staff and I at the HomeTowne Studios by Red Roof Cincinnati - Sharonville were disappointed to see your 2/10 score following your stay. In order to understand what prompted your 2/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Michelle, The staff at the HomeTowne Studios by Red Roof Cincinnati - Sharonville and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello William,Thank you for taking the time to write a review of your stay at the HomeTowne Studios Cincinnati - Sharonville. I am glad you found your room to be big, our affordable price was to your liking and the other kind remark highlighted. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Forestine,Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios By Red Roof Cincinnati - Sharonville and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Valued Guest,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Jasmyn, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Hello SV, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Dear Divine,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE. I am sorry that your experience did not meet your expectations prompting your 2/5 score following your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Hello Elizabeth, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I are disappointed to see your 2/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Wyatt, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding additional comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Regards,LintonRediresponse Specialist

Dear Shaye,Thank you for telling us about your recent visit to HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE. We thank you for 3/5 score. However, you indicated that the noise from the TV and the issue with your AC hindered your experience. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other brand locations in the future. Regards,LintonRediresponse Specialist

Thank you for taking a moment to leave a review, Barry. The staff and I at the HomeTowne Studios by Red Roof Cincinnati - Sharonville were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, GabrielleRediResponse Specialist

Dear Glenda, Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios By Red Roof Cincinnati - Sharonville. I am glad to read that you were pleased with your stay and everything was great, prompting your 3/5 score. Please accept our sincerest apologies for the noise disturbance you encountered during your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Steven, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS CINCINNATI - SHARONVILLE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Dear Jalene,We are sorry to hear your recent experience at the HomeTowne Studios by Red Roof Cincinnati - Sharonville did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,GabrielleRediResponse Specialist

Hello Lois,The staff and I saw your survey following your recent stay at the HomeTowne Studios Cincinnati – Sharonville. you indicated that you check- in 15 min and your room was dirty. Please accept our apologies for the impact this had on your visit. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRediResponse Specialist